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1) Which term refers to the level of commitment that workers

make to an employer?
A) organizational fit
B) job recognition
C) employee engagement
D) employee sensitivity

2) Employee engagement is an important issue for HR because it


________.

A) alters perceptions

B) increases selection ratios

C) slows the recruiting process

D) affects organizational performance

3) Which of the following is LEAST likely to improve employee


engagement?

A) treating workers with trust and respect

B) encouraging workers to be innovative

C) identifying workers for job enlargement

D) assigning workers to jobs that utilize their skills

4) Which term refers to a goal-oriented process directed toward ensuring


that organizational processes are in place to maximize productivity
of employees, teams, and the organization? A) performance
appraisal B) strategic HR planning C) performance management D)
development analysis 5) With performance management, a close
relationship exists between performance and ________. A) finances
B) competition C) HR selection D) incentive goals 6) With
performance management, the effort of every worker should be
directed toward ________. A) improving compensation awareness B)
analyzing corporate understanding C) enhancing overall
organizational fit D) achieving strategic goals 7) A formal system of
review and evaluation of an individual or team task performance is
referred to as ________. A) performance appraisal B) strategic
planning C) performance management D) succession planning 8)
Performance appraisals are used for all of the following purposes
EXCEPT ________. A) identifying training needs B) defending
personnel decisions C) implementing selection tests D) providing
employee feedback 9) How are performance appraisals used for
recruitment and selection?
13. www.testbanksuccess.com A) developing a promotional
strategy B) predicting applicant job performance C) initiating
applicant salary negotiations D) determining training and
development needs 10) Sam is employed as an account associate at
a publishing firm. Which of the following would most likely help Sam
with career planning and development? A) applicant tracking
systems B) compensation programs C) performance appraisals D)
work sample tests Chapter 9 Direct Financial Compensation 1)
Current trends in executive pay involve linking compensation with
________. A) multi-year contract packages B) deferred stock options
C) performance results D) seniority systems 2) Which term refers to
the total of all rewards provided to employees in return for their
services? A) benefits B) commissions C) bonuses D) compensation 3)
Wages, salaries, bonuses, and commissions are referred to as
________. A) financial benefits B) direct financial compensation C)
indirect financial compensation D) discretionary workplace benefits
4) Which of the following is an example of indirect financial
compensation? A) sales commission B) annual bonus C) social
security D) hourly wage 5) As a pediatric nurse, Cary experiences a
significant amount of job satisfaction, which is considered ________.
A) nonfinancial compensation B) indirect compensation C)
organizational fit D) personal equity 6) What form of compensation
consists of the satisfaction that a person receives from the job itself
or from the psychological and/or physical environment in which the
person works? A) nonfinancial compensation
14. www.testbanksuccess.com B) direct financial
compensation C) indirect financial compensation D) total internal
compensation 7) Which term refers to the motivation theory that
involves people comparing their job contributions and benefits to
those of others? A) expectancy theory B) equity theory C)
reinforcement theory D) hierarchy theory 8) Which term refers to a
perception of fair pay treatment for employees? A) direct
compensation B) financial equity C) benchmark job D) team equity
9) Assembly workers at GM receive wages that are comparable to
those received by assembly workers at Ford. What form of equity
most likely exists at GM? A) internal equity B) employee equity C)
external equity D) team equity 10) As an HR manager, what tool
would you most likely use to determine if external equity exists at
your firm? A) job analyses B) job evaluations C) labor statistic reports
D) compensation surveys Chapter 10 Indirect Financial
Compensation (Benefits) and Nonfinancial Compensation 1) Which
of the following best defines Two in a Box? A) providing two banking
services to key customers B) requiring applicants to interview with
two managers C) giving two executives the same job and
responsibilities D) requiring two employees to work overtime and
weekends 2) When a U.S. multinational company is designing a
global customized benefits package, it should assume all of the
following EXCEPT ________. A) standardized benefits programs for
all employees will achieve key benefits objectives B) it is essential to
determine a global corporate benefits strategy and determine what
the company's identity should be C) the culture of each country will
have a major impact on the benefits workers desire D) U.S. insurance
plan designs will not be universally applicable in all countries 3)
Executives who participate in two in a box most likely benefit from
the increased ________. A) ability to balance work and life
15. www.testbanksuccess.com B) ownership in the
organization C) opportunity to travel overseas D) reliance on new
technology 4) All financial rewards that are NOT included in direct financial
compensation are known as ________. A) bonuses B) wages C)
commissions D) benefits 5) In general, why do employees receive benefits
from their employer? A) organizational membership B) employee
productivity C) corporate performance D) level of education 6) Which of
the following is an advantage of voluntary benefits? A) always less costly
for small businesses B) typically linked to worker productivity C) usually
nontaxable to the employee D) always government sponsored 7)
According to the U.S. Bureau of Labor Statistics, indirect financial
compensation accounts for approximately ________ of employers' total
compensation costs. A) 10% B) 30% C) 50% D) 70% 8) Benefits are valuable
for all of the following reasons EXCEPT ________. A) improving job
satisfaction B) recruiting new employees C) retaining current employees D)
improving worker productivity 9) In most cases, the costs of voluntary
benefits are paid by ________. A) government agencies B) state
governments C) employees D) employers 10) WorldatWork is a
professional organization focused on the issue of ________. A) career
development B) compensation C) HR planning D) offshoring

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