TRAINING PLAN

Qualification: COMPUTER SYSTEM SERVICING NCII

No. of Hours: 200 hrs.

Mode of Facilities/Tool Date

Trainees Training Assessmen
Training Activity/Task Trainin Staff s and Venue and
Requirements t Method
g Equipment Time
INSTALL AND CONFIGURE COMPUTER SYSTEMS
Assembling 1. Unit assembly is planned and OJT Supervisor: Repair Area / Compute Direct July 3
Computer prepared to ensure OH&S Computer r Zone observation July
Lito Gomez
Hardware policies and procedures are parts, Screw 4,
followed in accordance with drivers, Anti- 2017
systems requirements static devices Performanc
OJT
e Test
Coordinator
8:00A
2. Materials necessary to :
M
complete the work are Roy Oral 5:00P
identified and obtained in Guzman Questioning M
accordance with established
procedures and checked
against systems requirements

3. Tools, equipment and testing

devices needed to carry out the
installation work are obtained
in accordance with established
procedures and checked for
correct operation and safety

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 4. Computer hardware is
assembled in accordance with
established procedures and
systems requirements

5. Basic-input-output-system
(BIOS) configuration is
performed in accordance with
hardware requirements

Prepare 6. Portable bootable devices are OJT Supervisor: Repair Area / Compute Direct July 5,
installer created in accordance with Computer r Zone observation 2017
Lito Gomez
software manufacturer parts, Screw
Performanc 8:00A
instruction drivers, Anti-
e Test M
static devices
OJT 5:00P
Oral
7. Customized installers are Coordinator M
Questioning
prepared in accordance with :
software utilization guide and Roy
end user agreement Guzman

8. Installation of portable
applications are carried out in
accordance with software user
guide and software license

Install operating 9. Operating system (OS)is OJT Supervisor: Repair Area / Compute Direct July 6
system and installed in accordance with Computer r Zone observation July
Lito Gomez
drivers for established installation parts, Screw 7,
Performanc
peripherals/ procedures and to comply with drivers, Anti- 2017

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 devices end-user requirements OJT static devices e Test 8:00A
Coordinator M
10. Peripherals/devices drivers are
: 5:00P
installed and configured in
M
accordance with Roy
manufacturers instructions Guzman
and/or OS installation
procedures

11. OS and drivers

updates/patches are accessed
and installed in accordance
with manufacturers
recommendations and
requirements

12. On-going checks of the quality

of the work are undertaken in
accordance with established
procedures

Install 13. Application software are OJT Supervisor: Repair Area / Compute Direct July
application installed based on software Computer r Zone observation 10,
Lito Gomez
software installation guides, end-user parts, Screw 2017
Performanc
requirements and software drivers, Anti-
e Test 8:00A
license agreement static devices
OJT M
Coordinator 5:00P
14. Variation to application : M
software installation is carried Roy
out in accordance to

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 customer/client requirements

15. Variation to application

software installation is carried
out in accordance to
customer/client requirements
Guzman
16. Software updates are accessed
and installed in accordance
with manufacturers
recommendations and
requirements
Conduct testing 17. Devices / systems and/or OJT Supervisor: Repair Area / Compute Direct July
and installation is tested to Computer r Zone observation 11,
Lito Gomez
documentation determine whether it conforms parts, Screw 2017
Performanc
to requirements drivers, Anti-
e Test 8:00A
static devices
OJT M
18. Stress test is conducted to Coordinator 5:00P
ensure reliability of equipment : M
in accordance with Roy
manufacturers instructions Guzman
and system requirements

19. 5S and 3Rs are followed

according to environmental
policies

20. Documentation in relation to

the test is forwarded to

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 appropriate personnel and/or
authority in accordance with
requirements

SET-UP COMPUTER NETWORKS

Install network 1. Cable routes are determined OJT Technician: Working Area / Compute Direct July
cables and planned in accordance Liza Corpuz UTP cable, rj- r Zone observation 12
with network design and 45, Crimping July
OJT Performanc
actual installation site tool, LAN Tester 13,
Coordinator e Test
2017
:
2. Network materials necessary 8:00A
Roy
to complete the work are M
Guzman
identified and obtained in 5:00P
accordance with established M
procedures and checked
against systems
requirements

3. Tools, equipment and testing

devices needed to carry out
the installation work are
obtained in accordance with
established procedures and
checked for correct
operation and safety

4. Appropriate personal
protective equipment is used
and OHS policies and

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 procedures are followed

5. Copper cable splicing is

performed based on
Electronic Industries
Alliance/Telecommunication
s Industry Association
(EIA/TIA) standards

6. Network cables and cable

raceway reinstalled in
accordance with established
procedures and installation
requirements

7 Installation work is
performed and is checked to
ensure no unnecessary
damage has occurred and
complies with requirements

8. OHS standards and 5S Working Area /

principles are followed PPEs
according to enterprise
requirements

9. Excess components and

materials are disposed of
based on WEEE directives

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 and 3Rs waste management
program

Set network 10. Network connectivity of each OJT Technican: Working Area / Compute Oral July
configuration terminal is checked in Technician: Desktop, r Zone Questioning 14,
accordance with network Liza Corpuz Laptop 2017
Performanc
design. OJT e Test 8:00A
Coordinator M
11. Any fault or problem in the : 5:00P
network system is diagnosed M
Roy
and remedied in line with Guzman
the standard operating
procedures. July
17,
2017
12. Network interface card (NIC)
settings are configured in 8:00A
accordance with network M
design 5:00P
M

13. Communication checking

between terminals are
carried out in accordance
with OS network
configuration guides

14. Unplanned events or

conditions are responded to
in accordance with
established procedures

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 Set router/Wi- 15. Client Device systems OJT Technician: Working Area / Compute Observation July
Fi/ wireless settings are configured in Liza Corpuz Desktop, r Zone , 18,
access accordance with Laptop 2017
OJT Performanc
point/repeater manufacturers instructions Coordinator e Test 8:00A
configuration and end-user preferences : M
5:00P
Roy
16. Local area network (LAN) M
Guzman
port is configured in
accordance with
manufacturers instructions
and network design

17. Wide area network (WAN)

port is configured in
accordance with
manufacturers instructions
and network design

18. Wireless settings are

configured in accordance
manufacturers instructions,
network design and end-
user preferences

19. Security/Firewall/Advance
settings are configured in
accordance with
manufacturers instructions

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 and end-user preferences

Inspect and test 20. Final inspections are OJT Compute July
the configured undertaken to ensure that r Zone 19,
computer the configuration done on 2017
networks the computer networks 8:00A
conforms with the Technician: M
manufacturers Liza Corpuz Observation 5:00P
instruction/manual , M
OJT Working Area /
21. Computer networks are Coordinator Desktop, Performanc
checked to ensure safe : Laptop, router e Test
operation.
Roy
Guzman
22. Reports are
prepared/completed
according to company
requirements.

SET-UP COMPUTER SERVERS

Set-up user 1. User folder is created in OJT Technician: Working Area / Compute Observation July
access accordance with network Liza Corpuz Desktop, r Zone , 20
operating system (NOS) Laptop, router, July
OJT Performanc
features LAN cables 21,
Coordinator e Test
2017
:
2. User access level is 8:00A
Roy
configured based on NOS M
Guzman
features and established 5:00P
network access policies/end- M
user requirements

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 3. Security check is performed
in accordance with
established network access
policies/end-user
requirements.
July
24,
2017
Configure 4. Normal functions of server OJT Technician: Working Area / Compute Observation July
8:00A
network are checked in accordance Liza Corpuz Desktop, r Zone , 25
services with manufacturers Laptop, router, July
OJT Performanc
instructions LAN cables 27,
Coordinator e Test
2017
:
5. Required modules /add-ons 8:00A
Roy
are installed/updated based M
Guzman
on NOS installation 5:00P
procedures M

6. Network services to be
configured are confirmed
based on user/system
requirements

7. Operation of network
services are checked based
on user/system
requirements

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 8. Unplanned events or
conditions are responded to
in accordance with
established procedures

Perform testing, 9. Pre-deployment procedures OJT Technician: Working Area / Compute Observation July
documentation is undertaken based on Liza Corpuz Desktop, r Zone , 28,
and pre- enterprise policies and Laptop, router, 2017
OJT Performanc
deployment procedures LAN cables
Coordinator e Test 8:00A
procedures
: M
10. Operation and security 5:00P
Roy
check are undertaken based M
Guzman
on end-user requirements

July
11. Reportsare 31,
prepared/completed 2017
according to enterprise
policies and procedures. 8:00A
M
5:00P
M
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
Plan and 1. Maintenance and/or OJT Supervisor: Working Area / Compute Oral August
prepare for Diagnosis of faults is Desktop, r Zone Questioning 1,
Lito Gomez
maintenance planned and prepared in line Laptop, device , 2017
and repair with job requirements. manual, printer
Performanc 8:00A
OJT e Test M
2. Tools, equipment and testing Coordinator 5:00P
devices needed for the

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 maintenance are obtained
and checked for correct
operation and safety

3. Materials necessary to
complete the work are
obtained in accordance with
established procedures and
checked against job
requirements.

4. OHS policies and procedures : M

are followed in line with job Roy
requirements. Guzman

5. Computer systems and

networks for maintenance
are checked against
job/service order or
instructions and
specifications.

Maintain 6. Appropriate personal OJT Supervisor: Working Area / Compute Oral August
computer protective equipment is used Desktop, r Zone Questioning 2,
Lito Gomez
systems and in line with standard Laptop, device , 2017
networks procedures. manual, printer
Performanc 8:00A
OJT e Test M
7. Normal function of computer Coordinator 5:00P
systems and networksare : M
checked in accordance with

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 manufacturers instructions.
8. Scheduled/periodic
maintenance is performed in
accordance with
manufacturers
requirements.

9. Where necessary, needed

repairs/replacements are Roy
made in accordance with Guzman
established procedures.
10. Unplanned events or
conditions are responded to
in accordance with
established procedures

Diagnose faults 11. Appropriate personal OJT Supervisor: Working Area / Compute Oral August
of computer protective equipment is used Desktop, r Zone Questioning 3,
Lito Gomez
systems and in line with standard Laptop, device , 2017
networks procedures. manual, printer
Performanc 8:00A
OJT e Test M
12. Faults or problems in the Coordinator 5:00P
computer systems and : M
networks are diagnosed Roy
according to requirements Guzman
and in line with the
standard procedures.

13. Contingency measures are

managed and implemented

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
 in accordance with
established procedures
14. Unplanned events or
conditions are responded to
in accordance with
established procedures

Rectify/correct 15. Appropriate personal OJT Supervisor: Working Area / Compute Oral August
defects in protective equipment is used Desktop, r Zone Questioning 4,
Lito Gomez
computer in line with standard Laptop, device , 2017
systems and procedures. manual, printer
Performanc 8:00A
networks
OJT e Test M
16. Defective components or Coordinator 5:00P
parts are replaced or : M
corrected without damage to Roy
the surrounding Guzman
environment or services

17. Adjustments, if necessary

are made in accordance with
established procedures

18. Unplanned events or

conditions are responded to
in accordance with
established procedures.

Inspect and test 19. Final inspections are OJT Supervisor: Working Area / Compute Oral
the computer undertaken to ensure that Desktop, Questioning

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
systems and the testing conducted on the Lito Gomez Laptop, device r Zone ,
networks device conforms with the manual, printer
Performanc
manufacturers e Test
instruction/manual OJT
Coordinator
:
20. Computer systems and
networks are checked/tested Roy
to ensure safe operation. Guzman

21. OHS standards and 5S

principles are followed
according to enterprise
policies

22. Work site is cleaned and

cleared of all debris and left
in safe condition in
accordance with company
procedures

23. Excess components and

materials are disposed of
based on WEEE directives
and 3Rs waste management
program.

24. Report is prepared and

completed according to
company requirements

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS
Trainer: Supervisor: OJT Coordinator:

_________________________ ____________________________ ____________________________

Trainers Methodology Course Level 1 Developed by: Year Developed: 2017

WALLYBETH B. BACNIS