Académique Documents
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Mid Test
Trimester 2, 2016
Suggested answers
Question 1
Vision, mission and goals/objectives and their links with strategy(2 marks)
Strategy
The direction that the organisation intends to take over the long term to meet its mission and
achieve its objectives
Ways to manage the organisation's resources to create value for customers and shareholders.
(3 marks)
Cost leadership - Through economies of production, superior process technologies and tight cost
control. Managing costs by managing drivers.(3 marks)
Some firms may adopt strategies based on quality leadership and or sustainability. Quality cost
reports and sustainability reports are MACS tools that assist. (2 marks)
Question 2
Deviations or variances
Corrective measures.
Profit performance
Cost performance
Quality performance
Sustainability performance
Question 3 A
New entrants
Customers
Substitutes
Suppliers
Competitors
Identify and explain Porters five forces: 3 marks
Question 3 B
(1 marks)
(1 marks)
(b) What changes are there between the two value chains? (2 Marks)
Students should talk about replacement of inbound raw material acquisition, production,
distribution and customer service with a single value chain activity of contract
management. They should also talk about R&A activities, skills to analyse trends and
innovations in the industry.
(c) What problems might you see for an organisation that has outsourced most of its value
chain? (3 Marks)
Students should talk about decisions to outsource, product design, primary and upstream
links where organization loses direct managerial control. Outsourcing arrangement will
depend on how well the organizations other partners will perform. KPI related factors
should be specified in various contracts that Jone enters into with its suppliers.
Over time, Jone should develop a long term arrangement with particular suppliers and
develop trust which will lead to an open and transparent relationship.
QUESTION 4
Part A
Assigned
Activity Cost Pool Level of Overhead
Pool Rate Cost Driver Cost
Machine setups $2,000 per setup 5 setups $10,000
Material handling $2 per KG 10,000 KG 20,000
Hazardous waste control $5 per KG 2,000 KG 10,000
Quality control $75 per inspection 10 inspections 750
Other overhead costs $10 per machine 500 machine hours 5,000
hour
Total $45,750
( Total = 10 marks)
Part B
ABC Paradox
Despite favourable context for the adoption and the implementation of ABC and even though
ABC existed for almost 3 decades, surveys have shown that the diffusion process for ABC has
not been as intense as it may have been expected.
(5 marks)
Factors:
Inadequate resources
Cultural issues
(Any 5, 5 marks)
The End