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HowtoRectifySlowInternetSpeed&UnstableInternetConnection
SpeciallyforBroadbandEngineers/Users:

Dearfriends,

TheBroadbandSpeeddoesnotalonedependupontheBroadbandPlanofthe
connection,therearemultiplefactorsthatboostorenhancetheperformanceofthe
BroadbandspeedonyourDevice/System.Justfortheknowledge&forthebetter
understandingyoucannotedownthefollowingpoints.Plskeepthesepoints/stepsinmind
whileInstalling/TroubleshootingBroadbandconnectionorresolvingInternetspeedproblem.
IamsureitwillhelpinimprovingyourInternetexperiencewiththeBSNLcompany.

StepsforaTroublefreeBroadbandInternetConnection:

1.ForReliability&Speed,UsefollowingDNSAddresses:

A)OnDialuporBridgemodeBroadbandconnections.

EnterfollowingDNSaddressatLocalAreaConnectionorWirelessNetworkConnection.

PrimaryDNS192.168.1.1

AlternateDNS

B)AutomaticorMultiuserorPPPoEmodeBroadbandconnection.

LogininsidetheModemorRouterInterfaceandenterthefollowingDNSaddress

PrimaryDNS8.8.8.8or156.154.70.1or156.154.71.1or4.2.2.2or208.67.222.222or
208.67.220.220or8.8.4.4(Useanyofthese)

AlternateDNS156.154.70.1or156.154.71.1or4.2.2.2or208.67.222.222or
208.67.220.220or8.8.4.4or8.8.8.8(UseanyoftheseButdifferentfromabovePrimary
DNS).

2.CheckSNRValue:

SNR(SignaltoNoiseRatio)valueatDownstreammustbegreaterthan13dB.SeeDSLLine
ParametersinModemInterfacePageunderheadingOvervieworDeviceInfoorStatusor
StatisticsasdifferentModemshavedifferentstylesofinterfaces.IfSNRvalueislowerthan
13dBtheninsistforaChangeofLine(DropWire)orJumperorVerticalorDPorLinePair.
Broadbandmayworkonavaluelowerthan13dBbuttherewouldbelikelyaslowspeed,
frequentdisconnections&Timeouts.Practicallyitsnotpossibletoprovidealinewithan
exactvalueofSNR.Sovariationscouldbethere&tryforbesthigherpossiblevalueinany
givenconditions.
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3.CheckAttenuationValue:

AttenuationvalueatDownstreammustbelessthan45dB.SeeDSLLineParametersin
ModemInterfacePageunderheadingOvervieworDeviceInfoorStatusorStatistics.Ifthe
valueisgreaterthan43dBtheninsistforChangeofPhoneLine(DropWire),Jumper,
Vertical,DPorLinePair.Broadbandmayworkonavaluehigherthan45dBbuttherewould
belikelyaslowspeed,frequentDisconnectionsandTimeouts.Practicallyitsnotpossibleto
providealinewithexactvalueofAttenuation.Sovariationscouldbethere&tryforbest
possiblevalueinanygivenconditions.

4.ChooseRightMTUSize(MaximumTransmissionUnit):

AlmostallMTUsizes(like1500,1492or1480)givegoodspeedperformanceamongall
websitebrowsing&downloading.Butoneshouldpreferablyuse1492asMTUinall
Modem/Routerconnectionsuntil&unlessonefacesanysignificantproblemwithMTU.This
valueisdefinedinsidetheModemorRouterconfigurationpage.

5.AlwaysuseADSLSplitter:

ADSLSplittermustbeusedonaTelephoneLineatthesubscriberpremiseshavinga
Broadbandconnection.Itdividesmain(frequency)TelephoneLinecomingfromthe
TelephoneExchangeintoPhone(Lowfrequency)&Broadband(Highfrequency)connection.
SoModemmustbefeedwithpureADSLsignal.

6.RightPhysicalLayout:

PhysicalLayoutoflinemustbeinaccordancewiththetechnicalnormsfollowedfora
Broadbandconnectioni.e.,PhoneLinecomingfromDP(DistributionPoint)mustbeFirst
terminatedatanADSLSplitterinthesubscriber'shome.

7.UseMultipleTelecommunicationdevicesonlyafterSplitter:

TheextraTelecommunicationdevicesmustbeconnectedonlyaftertheADSLSplitter.Sois
advisedtoavoidtheuseoffollowing...

a)NoParallelPhonesConnection,

b)NoIntercom,

c)NoEPBAX,

d)NoJoints/CutsinLine,
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e)NoConduit/InternalWiring.

8.UseGoodQualityWires:

PlsavoidPVCwires&othernonTelecommunicationwiresforaTelephonehavinga
Broadbandconnection.InsteadUseDropWire(madeupofCopper)suppliedbyBSNL.

9.KeepthelinepathawayfromanyInterference:

TelephoneLinePathshouldbeawayfromanykindofElectricalLines&Electricalor
ElectronicAppliances/Equipment/Devices.

10.KeepConnectingTerminalsClean:

AlltheConnectingTerminalsorPointsmustbeCleanandfreefromRust/Dust/Carbon.

11.CoverJoints:

ProperInsulation&TappingofJointsmustbedoneatallpointsorterminations.Don'tletany
jointopenorhanginglooseintheairasitmayinvitetroubleanytime.

12.CheckLooseConnections:

Telephonecables,Dropwires,LAN&USBcablesshouldbetightly&properlyconnected
forproperflowofdatatransmissionandsmoothconnectivityatalltimes.

13.ChooseRightMedia:

Forfasterspeedexperience,LAN(Ethernet)CableshouldbepreferredoverWireless
medium(WiFi)&USBCableforBroadbandconnections.

14.AvoidJoints/Cuts:

CheckTelephoneLine,DropwireforanyCuts&Cracksandreplacethesamewheneveryou
notice.Ifpossible&feasibleusesinglewirewithoutanyJoints.

15.NoisefreeLine:

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TheremustbeNoNoise&Disturbanceinthetelephoneline.Youmaypickthephone
receiveranddialanydigitonce(letssaynumber5)andsilentlyhearanySoundtodetermine
thehiddennoise/disturbance.Anygoodlinehasacompletesilencewhenheardthrough
receiver.

16.UseProperModulation:

Ifthedistanceofthesubscriber'smodemismorethan2.5KmsoflengthfromtheTelephone
Exchange(DSLAM)thenUseonlyG.dmtModulationinthemodemDSLsettings.Disable
allothermodulationsifpossible.ThedistanceofundergroundcablefromExchangetothe
userHomeisconsideredratherthanroadoraerialdistance.

17.UseProper&HighQualitySplitter:

IfSNRorAttenuationlevelsarenotatrecommendedlevelsevenafterchangingthe
Line/DropwiresthenPlstrytochangetheSplittertoseeanydifferenceintheirvalues.
Sometimesinternalcircuitofsplitterbecomesfaulty&givefalseparameters.

18.UseHighQualityModemdevice:

ModemsofdifferentCompaniesordifferentModelsofModemhavedifferentInternal
Circuitryandtheyreadlineparametersdifferently.SoifLineparametersarenotat
recommendedlevelsthentrytoChangetheModemtoseeanydifferenceinSNRvalues.

TheModemslikeTeracom,Huawei,UTStar,TPlink,Dlink,andLinkSysperform
exceptionallywelleveninpoorsignaltonoiseratioconditionsalso.Thatmeansifyour
houseisatconsiderabledistancefromyourBSNLexchange,naturallythelineattenuation
willbemoreandthecheapqualityModemsusedatsubscriber'shomewouldfailtoperform
reliablyorreadlineprofileaccurately.

19.UseUPSforStablePowerSupply:

TrytoUsepowersupplyfromaUPS(UninterruptedPowerSupply)forModem&Router's
adaptertoavoidanykindofpowerfluctuations.

20.UseCorrectModemAdapter:

UseModemAdapteraspertheOriginalCurrent&Voltageratingsgivenontheadapteror
printedontheModembox.UsingLoworHighVoltage/Currentratingadaptermaycause
Modem&DSLtobehaveimproperly.


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21.PreferPPPoEsettingsoverBridgeModeofConnection:

PPPoE(AlwaysON)settingsaremuchstable,secureandfasterthanBridge(Dialup)
settings.EvenifthereisHighAttenuationandLowSNRtheBroadbandconnects&works
wellformostofthetimes.Moreover,Hackerscan'taccessyourPCeasilyinPPPoEmode
connectionastheModemitselfisdealingtotheserver&comesinbetweenPC&Internet.
Thisisgoodconsideringthesecuritypointofview.

22.CheckLineProfile:

ThedefaultLineProfileofaBroadbandconnection(DSLAMport)isgenerallysetat2Mbps
(2048kbps)rate.Butsometimesspeedproblemcomeswhenwehave4Mbpsorhigherplan
&ourspeeddoesnotcrossbeyond2Mbps.ThenweneedtocheckwhetherourLineprofile
isconfiguredcorrectlyasperourselectedBroadbandplan.Thewrongprofilefreezesthe
speedatcertainlevel.

23.LowertheLineProfileiftheLineQualityisExtremelyPoor:

IftheLinequalityisverypoordespiteusingalltheabovesteps&theBroadbandplanor
speedrequirementsarelessthan2Mbpsspeedbandwidth(likeinthecaseofunlimited
256kbpsor512kbpsor1MbpsPlan)thenrequestyourlocalNIBSectiontoLowertheLine
ProfileofBroadbandconnection(DSLAMport)to1Mbpsfromthedefaultprofileof
2Mbps.ItwillmakeyourSNRsignalvaluetogoup,theDSLLinkbecomesmorestable&
ultimatelytheoverallexperienceofspeedincreases.Thiscouldbethelastresortfor
broadbandconnectionsinstalledatfardistances(usuallyinruralareas)orwithareashaving
poorlinequality.ThisisdoneonlywiththepermissionofNIBstaffandtosavethe
connectionfrombeinggettingdisconnected.Forus,everycustomerisimportant&weneed
tofindoutalternatewaystosatisfyuser'spurpose&utility.

24.Unused/ExtraPVCvaluesmayberemoved:

YoumaydeleteordisablealltheirrelevantPVCvaluesintheWANsettingsoftheModem
except0/35whichismeantforBSNLBroadbandconnection.SomePVCvalueslike0/100,
0/32,8/35areusedforIPTV,VPN&VoIPrespectivelyandgenerallynotusedforanyhome
broadbandconnectionuntil&unlesscustomerhassubscribedtotheabovespecialservices.

25.CheckifyouhavecrossedyourHighSpeedDownloadLimit:

Insomeconnections,itisnoticedthatBroadbandspeeddecreasesafteraspecificdownload
limit.ThoseunlimitedplanscomeunderFairUsagePolicy(FUP)Planswherethebroadband
speedcomesdowntoaspecificrateautomaticallyafterthestipulateddownloadlimitat
higherspeedisconsumed.Soactuallythespeeddecreasesduetotheplanchosenbytheuser
itself.YoumayrestoreyourhighspeedbandwidthafterFUPlimitbygoingthroughbelow
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URLatanominalcost

http://172.30.35.20/bsnlfup/usage.php

26.SelectRightModemSettings:

AlwaysEnableNAT,Firewall&DefaultRoutecheckboxes(features)intheModem
configuration/interfacepage.

27.DisableAutomaticUpdatesofcomputerSoftwares:

Ifpossible,disableAutomaticUpdatesofmostofthethirdpartyProgramsinstalledinyour
Computer.InsteadchooseorchangetheirsettingstoManualupdatesavailableinthe
options/featurebutton.

28.RemoveunusedSoftwareApplications:

PleaseDeleteorUninstallUnnecessarySoftwareslikeWebToolbars,browserAddons,
browserextensions,Screensavers,Weatherupdates,DesktopGadgets&Programswhichare
hookedtointernetfromtheyoursystem.

29.InstallGoodAntiViruswithfirewall:

Useany(freeorpaid)goodAntiViruswithInternetSecuritysuiteforextraprotectionfrom
Malwares.AsmostofthespeedishoggedbyViruses,Trojans,Worms,Spywares,Adwares
etc.likelypresentinallcomputersduetouseofpendrives&onlineactivities.Firewallwill
displaywhichprogramisrequestingforInternetaccess.

30.ChooseGoodBrowser:

OneshouldusebrowserslikeMozillaFirefox,GoogleChromeandOperaforWebsurfing
whicharemuchfaster,saferandreliablethantheconventionalInternetExplorerwhichis
embeddedinthewindows.

31.InstallUpdatesonTime:

InstallallSecurityandEssentialupdatesregularlyfromMicrosoftifyouareusingGenuine
Windowsinyourcomputer.ThosewhoareusingnonWindowsoperatingsystemshouldalso
updatetheirsystemwithregularservicepatches.

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32.UseSpecificSoftwareforSpecificPurpose:

UseDownloadManagerforDownloadingFilesratherthanusinginbuiltwindowsor
browser'straditionaldownloadingfeatureforsavingfilesinharddisk.AstheDownload
Managerusesspecifictechnologywhichboostspeedmanytimes(i.e.,utilizesfullbandwidth
availableinyourBroadbandPlan).

33.ChooseGoodOperatingSystem(OS):

PreferWindows7overWindowsXPandchooseWindowsXPoverWindowsVistaforusing
InternetasthelatterisslowerincomparisonwhileusingInternetbasedactivities&
programs.Windows7isfast,reliable&preferredOS.LinuxbasedsystemsandMACOSare
quitebetterthanWindowsastheyaremostlyimmunetovirus.

34.OnlyoneADSLsplitterperLine:

NeverusetwoADSLSplittersonthesamelineforanyparallelphoneconnections.Instead
usephoneextensionsforusingmultipletelephoneconnections.

35.SecureyourWiFiconnection:

NeverletyourWirelessModemorRouterunsecured.UseWEP128bitsorWPA/WPA2
securitykeysettings.ChoosestrongkeybuteasytorememberWiFipasswordcontaining
bothletters&digits.YoumayalsouseMACbasedsecuritywhichisthestrongestsecurity
thatenablesonlysystemswhicharepresentinMAClisttohaveinternetaccess.

36.EnsureProperConnectionsinExchangestoo:

Allconnections,jumpersandfusesshouldbeclean&tightlyconnectedatMDFSideofthe
TelephoneExchange.

37.UnplugFusesinRareCases:

Inold(E10B)exchangeswemayavoidusingGDTubesinFusesatMDFsidetoincrease
LineQualityi.e.,SNRvalue.Itshouldbeusedonlyincaseswherethelinequalityisvery
poorinrural/remoteareas.

38.KeepaTabonTorrentorHiddenapplications:
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Mostofthetorrentsoftwareskeeprunningallthetimeinthebackgroundwhichmayreduce
yourbrowsingspeed.Sobetterquittheapplicationifitsnotinuseoryourdownloadis
finished.AlwayslowertheuploadspeedofTorrentsifyouareonFUPorlimitedplans.

39.ChooseRightPlanforRightPurpose:

Oneshoulduserightbroadbandplanforrightkindofactivity.Supposesomeonewantstouse
onlyAudiochatthenoneshouldhaveaconnectionwithmorethan128kbpsofspeedandif
someonewantstouseVideochatthenoneshoulduseaconnectionwithaspeedof512kbps
ormore.Thespeedof256kbpsisfineforemailchecking&browsingdifferentwebsites.For
multitasking,oneshouldpreferhighspeedbroadbandplans.So,oneshouldoptRightplan
forRightkindofonlineactivity.

40.UseAdblockersoftwares/extensions/addons:

OnemayuseAdblockersoftwares/extensions/addonsfortheirwebbrowserswhichcan
blockunnecessaryAdsinyourwebpagetherebyincreasingtotalwebbrowsingexperience.

41.ChangeModem/Router:

OvertheperiodoftimeModem/Routerbecomesfaultyorbehaveserraticallysoifmostof
theabovestepsfailtogetgoodlineparametersorstableWiFiconnectionthenitstimeto
changetheModem/Router.

42.ControlAutoMediaDownloadofWhatsAppapplication:

Nowadays,WhatsAppbecomesintegralpartofourLife.EveryonehaveWhatsAppintheir
Smartphonebutdefaultsettingsofithogslotofbandwidthasitautomaticallydownloadsall
kindsofMedia(Image/Audio/Video)evenifitisrepeatedornotrequired.Sogoto
WhatsAppSettingsthenClickChatSettingsthenClickMediaautodownloadanddisableall
options.SofromnowonwardswhenyouclickanyMedia(Image/Audio/Video)onlythenit
willbedownloadedinyourSmartphone.Itwillsavebandwidth,batteryandstoragespaceof
yoursmartphone.

43.DisableautoupdateofPlayStoreinAndroidphones:

MostofthepublicuseAndroidsmartphonestoday.TheautoupdateofPlayStore
applicationsstartsanytimeinthedaytherebyhogsbandwidthevenduringourimportant
InternettasksandthenwecursethatourNetconnectionisslow.Sochangetheconfiguration
toManualUpdateunderPlayStoreSettingstogetgoodspeedduringourimportanttasksor
onlinetransactions.
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44.LastbutnottheLeast,Wires&connectionsinstalledinPillarsandDPboxesshould
befreefromDustandRustforgoodlineparameters.

ThereareseveralotherfactorsatvariouslevelswhichaffectInternetspeedbutmostofthe
abovepointsareenoughtobecheckedatTelephoneExchange,Outdoor&atSubscriber's
premisestotroubleshootsloworunstableInternetspeedifthereisnoissueatbackend
server.

TheaboveArticleisExclusivelyCompiled&PublishedbymeforBroadbandEngineers
workinginBSNL.

Plsbookcomplaintsat198or1500or1504fromanyBSNLLandline.

YoumayalsolodgecomplaintfromAnyMobile/LandlineatourTollFreeNumber
18003451500.

Thanks&Regards,

BandhanPreetSingh,
Jr.TelecomOfficer(JTO),
BSNL,Sec.34,ChandigarhSSA,Punjab.

Note:PlsfeelfreetogiveFeedback/Suggestionsonthearticleforfurtherimprovement.

Foranyqueriesyoucanemailatbandhanpreetsinghatbsnldotcodotin

StayTunedtoBSNLforallofyourTelecomSolutions.

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