Explanation

Multiserver Queueing System

This application simulates a multiserver queueing system, such as at a

bank, where arriving customers wait in a single line for the first available
server. The system starts "empty and idle" and runs for a user-specified
amount of time. The user specifies the arrival rate, the mean service
time per customer, the number of (identical) servers, and the maximum
number of customers allowed in the queue. (If a customer arrives when
the system is full, this customer leaves.) The user also specifies the
"closing" time. At this time, no further arrivals are permitted, but the
customers already in the system are served.

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Multiple Server Queueing Simulation

Inputs Change any of the inputs in th

Time unit minute cells and then click on the top
Customer arrival rate 1.000 customers/minute
button to run the simulation.
Mean service time 2.700 minutes
Number of servers 3
Maximum allowed in queue 0 Measure of system congestion
Simulation run time 480 minutes Traffic intensity

Simulation Outputs
Time last customer leaves 491.10 minutes

Average time in queue per customer 0.00 minutes

Maximum time in queue for any customer 0.00 minutes
Average number of customers in queue 0.00 Run the simulation
Maximum number in queue 0

Fraction of time each server is busy 60.9% View chart of distribution

number in queue
Number of customers processed 327
Number of customers turned away 135
Fraction of customers turned away 29.2%

Probability distribution of number in queue

Number in queue % of time
0 100.00%

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Change any of the inputs in the blue

ells and then click on the top
utton to run the simulation.

asure of system congestion

0.9

Run the simulation

View chart of distribution of

number in queue

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