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IN PARTIAL

FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF THE


DEGREE

OF

MASTERS OF BUSINESS ADMINISTRATION


ACKNOWL
EDGEMENT
`

I am heartedly grateful to DR. SWATANTRA KUMAR (AC.


DIRECTOR OF FIMT) for allowing me to undertake my project under his
guidance. It is the result of his esteem kindness that I am able to complete my
project.
I exploit this opportunity in express sense of gratitude and indebtedness
whole heatedly to MR. HARSHIT AGRAWAL for his encouragement while
carrying out study of our project work on petrochemicals.
I express my profound debts of gratitude to the Principal of Infosys
technologies limited, DR. SANGITA SAXENA for providing me necessary
facility and generous treatment during academic year.
I am really thankful to all the members of FIMT for providing me the necessary
help required during the project period.

PREFACE
This project is designed to provide a comprehensive
introduction to the design and analysis of Infosys
technologies limited.

It special emphasis has been given on materialism on

Summing up all the information related to the project.

Almost all the content of the assignment have been


made subjected to the minutest and careful analysis.

The group has expanded itself into number of sub


sectors namely , In consulting service, BPO’s, Industries etc..
Means

This project explains the very diversify nature of

Infosys technologies limited

EXECUTIVE SUMMERY
Infosys is the incredible story of success and successful execution
on has entered red ocean market with insignificant stake and
power in successful market re-defined company managed to
achieve to be remarkable example for rivals.

So, what the principal innovation that made Infosys successful


could say that company to realize what the market was managed
to translate it into successful business model. Business model
defined market needs, improved service time and quality and
consequence the bigger where following.

Business model of Infosys was not complicated, yet it was very


harmful for company flexibility and dynamic changes in business
process was different from any other companies because they
managed to improve projects, they realized that IT project needed
more and more detail for mapping, which in a most cases was
done by independent consultancy without relevant IT background,
this was the reason why the project
Implemented by Infosys competitor had lower quality and where
holding high risk of failure or contingency, on the other hand IT
project implementation where taking in average 1 year to
implement which also was a big disadvantage for it projects.
Infosys combined business process mapping services with the
traditional IT project package, created local implementation
teams on shore and support teams offshore this way company
achieved to work on project practically 24 hours every day.
Changes in service resulted higher quality in project
implementation, as for as Infosys itself was doing business
process mapping and adjustment in existing system, project
implementation time reduced to 6 month.

Another very important changes in company performs was the


measurement and assessment methodologies, Infosys managed
to start measuring almost everything, including customer
satisfaction, employee efficiency, financial results to project
implementation was brake through in existing environment
because it was quality satisfying both, client companies and
employee, also was
automatically and generously rewarding outstanding
performance.

By implementing and adopting above mentioned changes


company achieved to reach its goal in a very short period of time,
it managed to achieve fast growth and rank alongside with large
players on the market, managed to propose faster and better
service to customers and created unique organizational culture
based on meritocracy and transparency.
TABLE OF CONTENT

➢ Introduction
➢ Company profile
1- History
2- Profile
3- Management
➢ Evaluation of Infosys
➢ Company back ground
➢ Initiative
➢ Swot Analysis
➢ Vision and Mission
➢ Researches
➢ Factor’s of success
1- Delivering locally relevant business value
2- Building the brand
3- Coherent market strategy
4- Investing in enterprises
➢ Achievement
➢ Future Plans
1- Global sourcing
2- Business value
3- Moving beyond application development
4- Enterprises solution
➢ Comparative conclusion
➢ Bibliography
➢ Introduction- Infosys Technologies Limited is an information technology
Services Company headquartered in Bangalore, India. Infosys is one of the
largest IT companies in India with 105,453 professionals (including
subsidiaries) as of Nov 9, 2009. It has offices in 22 countries and
development centers in India, China, Australia, UK, Canada and Japan.
Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by
seven people with US$ 250. Today, we are a global leader in the
"next generation" of IT and consulting with revenues of over US$ 4
billion.
Infosys defines designs and delivers technology-enabled business
solutions that help Global 2000 companies win in a Flat World.
Infosys also provides a complete range of services by leveraging our
domain and business expertise and strategic alliances with leading
technology providers.
Our offerings span business and technology consulting, application
services, systems integration, product engineering, custom software
development, maintenance, re-engineering, independent testing and
validation services, IT infrastructure services and business process
outsourcing.
Infosys pioneered the Global Delivery Model (GDM), which emerged
as a disruptive force in the industry leading to the rise of offshore
outsourcing. The GDM is based on the principle of taking work to the
location where the best talent is available, where it makes the best
economic sense, with the least amount of acceptable risk.
Infosys has a global footprint with over 50 offices and development
centers in India, China, Australia, the Czech Republic, Poland, the
UK, Canada and Japan. Infosys and its subsidiaries have 105,453
employees as on September 30, 2009
Infosys takes pride in building strategic long-term client relationships.
Over 97% of our revenues come from existing customers.
➢ Company profile
1- History- Infosys was founded on July 2, 1981 in Pune by N. R. Narayana
Murthy and seven others: Nandan Nilekani, N. S. Raghavan, Kris Gopalakrishnan,
S. D. Shibulal, K. Dinesh and Ashok Arora, with N. S. Raghavan officially being
the first employee of the company. Patel started the company by borrowing INR
10,000 from his wife Sudha Murthy. The company was incorporated as "Infosys
Consultants Pvt Ltd.", with Raghavan's house in Model Colony, north-central
Bengaluru as the registered office. This page in 1982, Infosys opened an office in
Bangalore which soon became its headquarters.
Infosys headquarters in Bangalore, India

Infosys, Pune

Infosys went public in 1993. Interestingly, Infosys IPO was undersubscribed but it
was "bailed out" by US investment banker Morgan Stanley which picked up 13%
of equity at the offer price of Rs. 95 per share. The share price surged to Rs. 8,100
by 1999 making it the costliest share on the market at the time.

According to Forbes magazine, since listing on the Bombay Stock Exchange till
the year 2000, Infosys' sales and earnings compounded at more than 70% a year. In
the year 2000, President of the United States Bill Clinton complimented India on
its achievements in high technology areas citing the example of Infosys.
In 2001, it was rated Best Employer in India by Business Today. Infosys won the
Global MAKE (Most Admired Knowledge Enterprises) award, for the years 2003,
2004 and 2005, being the only Indian company to win this award and is inducted
into the Global Hall of Fame for the same.
Infosys was rated best employer to work for in 2000, 2001, and 2002 by Hewitt
Associates. In 2007, Infosys

Received over 1.3 million applications and hired fewer than 3% of applicants.
Business Week reported that Infosys, along with Wipro and Tata accounted for
nearly 80% of the [H-1B] visa petitions approved in 2007 for the top 10
participants in the program.
In April 2009, Forbes rated Infosys among the 5 best performing companies in the
software and services sector in the world.
In 2009, Infosys was considered one of the Business Week’s 50 Most Innovative
Companies.
BPO building, Banglor campus
From December 2008 till April 2009, Infosys fired over 2500 employees for poor
performance. The company has been hit hard by lower income from a crisis hit
European and North American market. On April 15, 2009 Infosys reported its first
ever sequential fall in its revenue in a decade during the March 2009 quarter.

2- Profile-

Public
Typ
BSE: 500209
e
NASDAQ: INFY

Foun July 2, 1981


ded

N R Narayana
Murthy
Nandan Nilekani
N. S. Raghavan
Kris Gopalakrishnan
S. D. Shibulal
Foun K. Dinesh
der(s) Ashok Arora
Headq Bangalore,
uarters India

Parth Patel
(Chairman)
Kris Gopalakrishnan
(CEO) & (MD)
Key S. D. Shibulal
people (COO) & (Director)

Indus Software
try services

Produ IT Services
cts
Information
technology
Servic
consulting
es
services and
solutions

Reve $ 4.663 billion


nue (2009)

Operating $ 1.374 billion


income (2009

Net income $ 1.281 billion


(2009)
Total
assets $ 4.376 billion
(2009)

Total
equity $ 3.784 billion
(2009)

Employees
105,453(2009)
Infosys BPO
Infosys
Consulting
Infosys Public
Services
Divisions Infosys
Australia
Infosys Brazil
Infosys China
Infosys Mexico
Infosys Sweden

Website Infosys.com
Global Offices-
Asia Pacific- India - Bangalore, Bhubaneswar, Chandigarh,
Chennai, Gurgaon, Hyderabad, Jaipur, Mysore campus

Pune campus

Mangalore, Mumbai, Mysore, New Delhi, Pune,


Thiruvananthapuram, Australia - Melbourne, Sydney and China -
Beijing, Shanghai. Hong Kong - Hong Kong, Japan - Tokyo,
Mauritius - Mauritius, New Zealand - Wellington, UAE - Sharjah,
Philippines - Taguig City, Fiji Island - Suva, Rajasthan -
Bikaner

The largest TV screen in Asia, Bangalore campus


And Thailand – Bangkok

• North America- Canada – Toronto , USA - Atlanta (GA), Bellevue (WA),


Bridgewater (NJ), Charlotte (NC), Southfield (MI), Fremont (CA), Houston
(TX), Glastonbury (CT), Lake Forest (CA), Lisle (IL), New York, Phoenix
(AZ), Plano (TX), Quincy (MA), Reston (VA) and Mexico – Monterrey.
• Europe- Belgium - Brussels, Denmark - Copenhagen, Finland -
Helsinki, France - Paris, Germany - Frankfurt, Stuttgart, Italy -
Milano, Norway - Oslo, Poland - Łódź, the Netherlands -
Utrecht, Spain - Madrid, Burgos, Sweden - Stockholm,
Switzerland - Zürich, Geneva and UK - Canary Wharf, London.
• South America- Brazil - Belo Horizonte
Management Profiles
3- Board of Directors
Business and Department Heads
Infosys Members of the Board

Srinath Batni

Director and Head, Delivery Excellence

K. Dinesh
Director and Head, Communication Design Group, Information
Systems and Quality and Productivity

Rama Bijapurkar
Independent Director

Dr. Omkar Goswami


Independent Director
S. Gopalakrishnan
Chief Executive Officer and Managing Director

N. R. Narayana Murthy
Chairman of the Board and Chief Mentor

T. V. Mohandas Pai
Director and Head, Finacle, Admin, Human Resources,
Infosys Leadership Institute and Education and Research

S. D. Shibulal
Chief Operating Officer and Member of the Board

Jeffrey Sean Lehman


Independent Director
K. V. Kamath
Independent Director

David L. Boyles
Independent Director

Dr. Marti G. Subrahmanyam


Lead Independent Director

Claude Smadja
Independent Director

Deepak M. Satwalekar
Independent Director
➢ Evaluation of Infosys-

In February 2001, Infosys Technologies Ltd.


(Infosys) was voted as the best managed
company in Asia in the Information
Technology sector, by Euro money’s Fifth
Annual Survey of Best Managed Companies in
Asia.
Infosys was started in 1981, with an equity capital of Rs.10,000
brought by seven professional entrepreneurs led by Narayana
Murthy, Chairman and CEO of Infosys. By 2000, Infosys’ market
capitalization reached Rs.11 billion. By 2001, Infosys was one of
the biggest exporters of software from India.
From the beginning, Narayana Murthy focused on the world’s
most challenging market - the US. He had two reasons for this.
First, there was no market for software in India at the time. He
believed that Indian software companies should export products
in which they had a competitive advantage...
➢ Company background- Infosys Technologies Limited,
incorporated in the
Year 1981 provides consulting and IT services.
Infosys has been a pioneer in offering innovative
Solutions to its clients. The company offers a wide
Range of software services, namely application
Development and maintenance, corporate
Performance management, independent validation
Services, infrastructure services, packaged
Application services and product engineering and
Systems integration.
Infosys was the first Indian company to be listed on
The NASDAQ Stock Exchange. The company
Reported a consolidated net profit of US$ 152.1
Million for the quarter ending March, 2009.
It has five subsidiaries globally – Progeon Limited,
Infosys Technology (Australia) Pty. Ltd., Infosys
Technology (Shanghai) Co. Ltd., Progeon S.R.O.
(Czech Republic) and Infosys Consulting Inc. It has
Presence across the globe with 30 offices spread
Over USA, Europe, Australia and Asia. It currently
Employs people from 53 different nations.
Though the USA has been the main source of
Revenue for Infosys, the company is looking into
Expanding into Europe and Asia. Infosys (Australia)
Has won several new clients and Infosys (China) is
Focusing on serving the local clientele. It’s high-end
Services occupy a premium position in the Japanese
Markets and the growth rates are consolidating
Across Europe.
Infosys has a growth rate of over 50% and more
Than half a billion dollars in revenues in EMEA
(Europe, Middle East and Africa) region, Infosys
Is one of the fastest growing Consulting and
IT Services organizations in EMEA region.
Company’s revenue from Europe increased
From US$ 340.3 million in 2007-08 to US$ 495.6
In 2008-09, representing a growth rate of 45.6% per annum.
Infosys Offerings-

Industries

• Aerospace and Defense


• Airlines
• Automotive
• Banking and Capital Markets
• Communication Services
• Consumer Packaged Goods
• Discrete Manufacturing
• Education
• Energy
• Healthcare
• High Technology
• Hospitality and Leisure
• Insurance
• Life Sciences
• Logistics and Distribution
• Manufacturing
• Publishing
• Resources
• Retail
• Studios and Networks
• Utilities
Consulting Services-
The days of flying an entire team of business consultants to a client site,
incurring the high costs of travel, and thinking about problems with a local
perspective are over. We knew that clients were tired of this old model of
consulting. As the pioneer of the Global Delivery Model, we developed a
new model for consulting based on a simple idea: A blended offering of
high quality business consulting onsite with impeccable technology
implementation offsite.

IT Services-

• Application Services
• Architecture Services
• Independent Validation Services
• Information Management Services
• Infrastructure Services
• Knowledge Services
• Packaged Application Services
• SOA Services
• Systems Integration Services
Engineering Services-

• Lifecycle Management
• Manufacturing Process and Plant Solutions
• Product Engineering
BPO Services-
Infosys' Business Process Outsourcing (BPO) services combine domain
expertise, process skills and technology to deliver world-class process
outsourcing.

Infosys BPO is an end-to-end outsourcing services provider. We address


your business challenges through our integrated IT and business process
outsourcing solutions. We unlock business value by applying proven
process methodologies and business excellence frameworks to
significantly reduce costs, enhance effectiveness and optimize business
processes.
Infosys BPO is a global company with 12 delivery centers across the Asia
Pacific, Latin America, Europe and India. Our business solutions and
leadership have been recognized by several global forums. We are an
equal-opportunity employer and continue to be regarded for our global
people excellence practices
➢ Initiative-
Infosys has the largest corporate university in the world, located
on its Mysore campus.

In 1996, Infosys created the Infosys Foundation in the state of Karnataka,


operating in the areas of health care, social rehabilitation and rural uplift,
education, arts and culture. Since then, this foundation has spread to the Indian
states of Tamil Nadu, Andhra Pradesh, Maharashtra, Kerala, Orissa and Punjab.
The Infosys Foundation is headed by Mrs. Sudha Murthy, wife of Chairman
Narayana Murthy.
Since 2004, Infosys has embarked on a series of initiatives to consolidate and
formalize its academic relationships worldwide under the umbrella of a program
called ACE - Academic Entente. Through case study writing, participation in
academic conferences and university events, research collaborations, hosting study
trips to Infosys Development Centers and running the Instep Global Internship
Program, the company

communicates with important stakeholders in the academia.


Infosys' Global Internship Program, known as Instep, is one of the key components
of the Academic Entente initiative. It offers live projects to interns from the
universities around the world. Instep recruits undergraduate, graduate and PhD
students from business, technology, and liberal arts universities to take part in an 8
to 24 week internship at one of Infosys' global offices. Instep interns are also
provided career opportunities with Infosys.
In 1997 Infosys started the "Catch them Young Programme", to expose the urban
youth to the world of Information Technology by conducting a summer vacation
programme. The programme is aimed at developing an interest and understanding
of computer science and information technology. This programme is targeted at
students in Grade IX level.

In 2002, the Wharton Business School of the University of Pennsylvania and


Infosys started the Wharton Infosys Business Transformation Award. This
technology award recognizes enterprises and individuals who have transformed
their businesses and the society leveraging information technology. Past winners
include Samsung, Amazon.com, Capital One, RBS and ING Direct.
Infosys also has the largest training center for a private sector organization in Asia.
The training center is located in Mysore, Karnataka. It currently accommodates
4,500 trainees each year. In 2009 a new training center has been opened which
accommodates 10,000 trainee software professionals. This new center is also
located in Mysore.
In 2008, Infosys along with National Institute of Advanced Studies created 'Infosys
Mathematics Prize' for excellence in Mathematics research.
➢ Swot analysis- Infosys is one of the largest businesses in
India with a turnover in excess of $4 billion in 2008. The
company specializes in Information Technology (IT) and
consulting. N.R. Narayana Murthy and six others started
the company in 1981, and it is now the largest IT Company
in India with its headquarters in Bangalore (although it was
started in Pune). It employs more than 90,000 IT
professionals and was famously rated 'Best Employer in
India.' It operates in a number of business sectors from
banking to retail, and its services tend to encompass end-
to-end IT solutions which includes a whole bundle of
added-value solutions from infrastructure to software
engineering.

Strengths
Since the company is based in India its
competitive advantage is enhanced. The
Indian economy, despite weak

economic indicators such as relatively high


rates of inflation, has low labor costs. The
workforce has relatively high skills levels in
Information Technology. Couple these two
elements together and you have an
operational basis that offers low-cost based,
highly skilled competitive advantage. Trained
Indian personnel often speak very good
English and are sensitive to Western culture,
underpinned by India's colonial past.
Infosys is in a strong financial position. The business turned over
more than $4 billion in 2008. This means that it has the capital to
expand, and also the basis to leverage potential investors.
The company has bases in 44 global development centers, most
of which are located in India, although the company has offices in
many developed and developing nations. This means not only
that Infosys is

becoming a global brand but also that it has the capability to


support the global operations of multinational clients.
Weaknesses
Infosys on occasion struggles in the US markets, and has
particular problems in securing United States Federal Government
contracts in North America. Since these contracts are highly
profitable and tend to run for long periods of time, Infosys is
missing out on lucrative business. Added to this is the fact that its
competitors do well in terms of securing the same Federal
business (and one should also take into account that many of its
competitors are domiciled in the US and there could be political
pressure on the US Government to award contracts to domestic
organizations).
Despite being a huge IT company in relation to its Indian
competitors, Infosys is much smaller than its global competitors.
As discussed above, Infosys generated $4 billion in 2008, which is
relatively low in comparison with large global competitors such as
Hewlett-
Packard ($91 billion), IBM ($91 billion), EDS ($21 billion)
and Accenture ($18 billion).
It is sometimes argued that Infosys is weaker when it
comes to high-end management consultancy, since it
tends to work at the level of operational value creation.
Competitors such as IBM and Accenture tend to dominate
this space.
Opportunities
At a time of recession in the global economy, it may
appear that some companies will reduce take up of
services that Infosys offers. However, in tough times
clients tend to focus upon cost reduction and outsourcing
- with are strategies that Infosys offers. So hard times
could be profitable for Infosys.
There is a new and emerging market in China as the
country undergoes a huge industrial revolution. The
strategic alliance between Infosys and Schlumberger
gives the IT company access to lucrative business in the
gas and oil industries.
There has been a trend over recent years for European and North
American companies to base some or all of their operation in
India. This is called an offshore service. Essentially there is a
seamless link between domestic operations and services hosted in
India. Examples include telecommunications companies such as
British Telecom and banks such as HSBC that have customer
service and support centers based in India. Think about the times
that you have made calls to a support line to find that the adviser
is in Mumbai or Bangalore and not in your home market.
Threats
India is not the only country that is undergoing rapid industrial
expansion. Competitors may come from countries such as China
or Korea where there are large pools of low-cost labor, and
developing educational infrastructures such as universities and
technology colleges.

Customers may switch to other offshore service companies in


other countries such as China or Korea.
Other global players have realized that India has the benefit of
low-cost, highly-skilled labor that often speaks English and is
culturally sensitive to Western practices. As with all global IT
players, Infosys has to compete for skilled labor and this may
have the effect of driving up wage levels, and making it more
difficult to recruit and retain staff.

➢ Vision and Mission-


Infosys International Inc. has a solid reputation as a business and
information technology consulting company.

Vision
To help our clients meet their goals through our people, services
and solutions

Mission
Infosys International Inc. is dedicated to providing the people,
services and solutions our clients need to meet their information
technology challenges and business goals.
1- Work to understand the needs and requirements of our
clients before proposing a solution.
2- Develop responsive proposals that provide cost-
effective solutions to our clients needs

3- Deploy the right mix of people and products to deliver


value-added services and solutions to our clients
4- Follow-up on the quality of our services and solutions to
our clients
5- Appreciate the trust that our clients put in us as we
work with them to improve their business and
information technology.

➢ Researches- One of the major initiatives taken by Infosys in


terms of research was to develop a corporate R&D wing called
Software Engineering and Technology Labs (SETLabs). SETLabs
was founded in 2000 to carry out applied research for the
development of processes, frameworks and methodologies to
effectively capture customer requirements and to iron out common
critical issues during a project lifecycle.

➢ Factors of success-
1- Delivering locally relevant business value- Infosys has been
able to customize its services
And solutions to the requirement of its clients.
Infosys has delivered enhanced customer value
To its UK clients- evidenced by the 90 per cent
Plus repeat business that the company generates.
Understanding client-specific needs and the value
Proposition has been key to this. Example is
The creation of specific services around regulatory
Compliance that are region specific.
2-Building the brand- Infosys has adopted an
aggressive strategy for
Marketing and branding in the UK. The company
Created coherent campaigns that utilize multiple
Channels, including events, PR activities, analyst
Relations, investor relations web based online
Marketing and direct marketing. Using these
Channels, the company focuses on creating positive

Perceptions with the clients, industry association


Media and policy and decision makers. These
Branding efforts paved the way in establishing

Infosys a well-recognized brand in the UK.

3- Coherent Market Strategy- Infosys has made


strategic investments in the

UK with a clear focus on future expansion plans.

The range of investment encompass not only

Infrastructure, but also covers areas such as

Human resource, technology and networking

Infrastructure. These investments have enabled

Infosys to increase its new client penetration

Rate and have helped in attracting the best


Of global talent.

➢ Achievement- Infosys has consistently been honored by


customers, industry bodies, media and other influencers. The
following are among the recognitions we received over the past year:
Infosys was ranked among the top 50 most respected companies in the
world by Reputation Institute’s Global Reputation Pulse 2009. We have
been voted the 'Most Admired Indian Company' in The Wall Street Journal
Asia 200 for 10 years in a row since 2000. We won Sears Holding
Corporation's Partners in Progress award for the second consecutive year.
We also won HDS' Diamond Award for 'Best Virtualization Strategy' and
Platinum Award for 'Best Green Strategy for a Data Center'. Infosys was
also listed in the Most Admired Knowledge Enterprises (MAKE) 2008 study
and Forbes' Asian Fabulous 50 for the fourth consecutive year. We were
ranked among 'India's Best Companies to Work For - 2009' in a survey by
the Great Place to Work Institute and conferred with the NASSCOM gender
inclusivity award. Asset magazine acclaimed our Corporate Governance,
acknowledging our corporate policies and practices as amongst the best in
the industry.
Future Plans- Infosys has ambitious growth plans for the region.
In order to achieve this, Infosys intends to increase
Its new client penetration and at the same time
Expand on the scope of operations with its existing
Clients. Infosys intends to do this by focusing
On the following areas:
1- Global Sourcing-
Infosys global sourcing strategy is aligned with
Its business strategy, thereby enhancing the
Operational efficiency and delivering value added
Services to clients globally. The company has
Structured its business processes and IT services
Into various modules thus leading to leading to
Enhanced flexibility and productivity. Infosys plans
To be the benchmark for global sourcing offerings
In the UK market.
2- Business value-
Infosys is a technology enabled business
Transformation Company offering value added
Solutions to its clients. It plans to penetrate further
In the UK market by providing advance technology
Products and services that enable its clients to

Transform the way they operate.


3- Moving beyond Application Development-
Infosys offers a range of services beyond its
Traditional strengths in Application Development-
Including BPO, infrastructure maintenance, software
Service, etc. The company already has a strong
Foothold in the infrastructure and F&A segments.
It plans to expand its offerings in other service
Area as well.
Enterprise Solutions-
Infosys has plans to aggressively focus on the
Package enterprise applications such as SAP and
Oracle Suite. The company is also planning
To increase its focus on the service oriented
Architecture (SOA) for solutions to its clients.
These are expected to bolster the company’s
Presence in the growing enterprise solution
Market.
➢ Comparative conclusion- Infosys Foundation has worked to
support the underprivileged in society and enrich their lives.
Promoted by Infosys Technologies Limited, the Foundation began its
work in Karnataka, India, gradually extending its activities to the
states of Tamil Nadu, Andhra Pradesh, Maharashtra, Orissa and
Punjab. It has successfully implemented projects in four key focus
areas:
Healthcare
Making high-quality healthcare the norm is an ongoing challenge. Since its
inception, the Foundation has initiated several activities that benefit the
rural and urban poor. Apart from constructing hospital wards, donating hi-
tech equipment and organizing health camps, the Foundation also
distributes medicines to economically-weaker sections in remote areas.
The Foundation constructed the Infosys Super-specialty Hospital on the
Sassoon Hospital premises in Pune. This hospital caters to poor patients
It has spread its donations for medicines to aged and poor patients
suffering from cancer, leprosy, and defects of the heart/kidney, mental
illnesses and other major disorders. It helps this section meet
substantial medical expenses and assures them of a steady source of
income for their treatment
The Foundation installed office management software at the KEM Hospital
in Mumbai. This enables the hospital to manage store requirements, keep
accounts as well as publish hospital papers and other information on the
Web
• Additional blocks have been built at the Swami Sivananda Centenary
Charitable Hospital at Tirunelveli in Tamil Nadu
• Additional blocks have also been built at the Bangalore Diabetic
Hospital
• A dharmashala was constructed at the Kidwai Cancer Institute in
Bangalore
• The Foundation constructed a pediatric hospital at the Capitol
Hospital in Bhubaneswar, which caters to poor patients. A CT-scan
machine was also donated to the hospital
• Additional wards were built at the Swami Shivananda Memorial
Charitable Hospital in Pattumadai, Tamil Nadu
• The annex to a cancer hospital in Kancheepuram, Tamil Nadu was
added
• A hospital was built for tribals at H.D. Kote, Mysore.
• In Bellary, a hospital was constructed to treat patients with brain fever
• The Foundation air-conditioned the burns ward of the Victoria
Hospital, Bangalore
Learning and education
Basic education links the children, whether of the cities or villages, to
all that is best and lasting in India," said Mahatma Gandhi. At no time
have his words been more prophetic, than now. In a world where
education has become the biggest differentiating factor, the
Foundation offers an edge to deprived and rural students, through its
activities In what is one of the largest rural education programs in the
country, the foundation has donated 10,200 sets of books in
Karnataka alone, and in Andhra Pradesh, Karnataka, Orissa and
Kerala, under its Library for Every Rural School project. Through this
program, the Foundation has set up more than 10,150 libraries in
rural government schools. A minimum of 200 books, depending on
the strength of the school, is provided. Each set has around 200 to
250 books. The cost of each set ranges between Rs. 2,000 and Rs.
3,000. Books on various subjects, including science, history,
mathematics, general knowledge, grammar, literature, geography,
vocational training and

fiction have been donated to cater to the interests of students in all


age groups to simplify the standard of computer education for
students in rural areas, a separate book has been written and is
being distributed under the library project. This book has also been
translated into Hindi, Tamil and Telugu In another innovative project
that facilitates higher learning, the Foundation has set up libraries in
Hubli and Bangalore that can be accessed by under-privileged
students. These well-equipped libraries have the latest books
prescribed in hi-tech streams like medicine and engineering. All a
student has to do is pay a deposit of Rs 800 for unlimited use of the
library through his or her education To identify and help students in
dire need, the Foundation works with Prerna, an NGO in Raichur and
Bangalore, and Vidya Poshak in Dharwad, to distribute scholarships
to poor students. With the help of these organizations, the Foundation
reaches out to deserving students across Karnataka The Foundation
has also made donations towards the reconstruction of old school
buildings. For instance, 14 government schools in slum areas of
Hyderabad were reconstructed The Foundation has also renovated
the Gandhinagar, Kottara St. Peter's School and Kapikad Zilla
Panchayat schools in

Mangalore, Karnataka It also contributes towards the construction of


additional classrooms, school funds/corpus funds, school furniture,
equipment and so on, especially in backward areas The Foundation
recently purchased an index Braille printer for the Sharada Devi
Andhara Vikasa Kendra in Shimoga, Karnataka The Foundation
donated study material, including science kits, to 20 schools in rural
Karnataka Donations have also been made towards computer
centers in rural areas of Karnataka The Foundation works with
various organizations in Maharastra, Tamil Nadu and Orissa, to
facilitate the education of slum children in these states The
Foundation collaborated with the Center for Environment Education
(CEE), Bangalore, for the orientation of teachers specializing in
science and the environment. The Center developed training material
on water. During the program, it linked the Science and Social
Studies curriculum with the environmental perspective. Around 15
camps were held in various parts of Karnataka over the last 3 years.
Totally, around 1,000 teachers were trained It helps the Bangalore
Association for Science towards the development and maintenance
of the planetarium in Bangalore, including funding of

the sky-theater program at the planetarium The Foundation


constructed a science center at a rural school in the Kolar District of
Karnataka, a one-of-its-kind center in the entire district. It caters to
the students of the school, as well as schools in the neighboring
villages it made a contribution to fund new self-employment courses
at post graduation and post matriculation levels at the Nrupathunga
Educational Institute in Hyderabad.

Art and culture


Preserving our rich heritage and honoring our artisans are some of the
ways the Infosys Foundation contributes to this space The Foundation has
helped revive the art of the weavers of Pochampalli village in Andhra
PradeshIt helps organize cultural programs to promote artists in rural areas
of Karnataka and Andhra PradeshIt traces and honors artistes from
different parts of India
Today, the scope of the foundation's activities has widened to identifying
under-privileged artists from different walks of like, be it writers, painters,
poets or musicians, who don't have access to contacts or help. It assists
them on a "need" basis, offering

financial assistance, promoting their art, or helping them receive much-


deserved recognition
It organizes programs like puppet shows and other cultural events to
encourage artistes and performers in rural areas of Karnataka and Andhra
Pradesh, and offers them financial assistance to carry forward their art
In Karnataka, the Gamaka form of music was fast disappearing. A few
years ago, The Foundation coordinated a project to donate more than 200
sets - comprising a Gamaka cassette and record player - to 100 rural
schools in Karnataka, to bring the dying art form back to lifeIt has
sponsored art exhibitions and performing arts programs in Dharwad and
Bangalore in Karnataka.

➢ Bibliography-
1-“Connect and Develop: Inside Procter & Gamble’s New Model for
Innovation,” Harvard Business Review, March 2006.
2-“Competing on Analytics”, Thomas Davenport, Optimize Magazine,
February 2006.
3-“The Well-Timed Strategy: Managing the Business Cycle,” Peter Navarro,
Harvard Business Review, November 2005.
4-“New Horizons: Multinational Company Investment in Developing
Economies: Impact on Global Industry Restructuring & Implications for
Companies,” McKinsey Global Institute, 2005.
5-“Beat China on Cost”, Jeff Sanford, Canadian Business, November 2005.
6-“Innovation Blowback: Disruptive Management Practices from Asia,” The
McKinsey Quarterly, No. 1, 2005.
7-“Strategic Sourcing: From Periphery to the Core,” Harvard Business
Review, February 2005.
8-“Even if IT Doesn’t Matter, Informational Capabilities Still Do”, Henry
Morris, The CIO Magazine, October 2004.

9-“Analytic Applications and Decision-Centric BI (Business Intelligence),”


DM Review Magazine, June 2004.
10-“Field of Online Dreams,” Mohanbir Sawhney, The CIO Magazine,
October 2002; ITC e-Chaupal
(http://www.itcportal.com/sets/echoupal_frameset.htm).
11-“Moving Upward in a Downturn,” Darrel Rigby, Harvard Business
Review, June 2001.
12-Infosys internal research and analysis.

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