Test results for the lesson:

Taken on 4/30/2017 11:14:44 PM ET

Your score was: 80.00%

The minimum passing score as set by your training administrator is: 85%

To return to your lesson plan, click Exit from the menu above. If you did not receive a
passing score, click on the lesson title to retake the test.

Test Results Summary

Question 1: Which of the following are strategies/techniques to use when someone is

distressed?

A. Validate the individual's experiences and emotions

B. Give advice that isn't specifically requested
C. Remove unnecessary demands and requests
D. Argue with the person
E. Both B and D
F. Both A and C

Your correct answer: F

Question 2: During Phase II-Trigger/Agitation staff should consider which of the

following:

What does this person's Participant Summary/Crisis Plan say about

A.
how to respond?
How can I do whatever I need to do while preserving the dignity of
B.
the individual and not make their trauma worse?
C. Can I keep from getting angry or stupid?
Is my attitude or expectation going to interfere with my ability to be
D.
helpful?
E. All of the above
 F. A & B only

Your incorrect answer: F

Question 3: Emotional isolation is ranked as high a risk factor for mortality as

smoking.

A. True
B. False

Your correct answer: A

Question 4: What or who can have the greatest impact on whether an individual
escalates or de-escalates during a crisis?

A. Temperature
B. Executive Director (ED)
C. Noise
D. Direct Support Professional (DSP)

Your correct answer: D

Question 5: Creating an appropriate support and learning environment includes:

Getting to know the individual. "What's important to and for the

A.
person."
B. Ensure all staff are trained and respond consistently.
Minimize stressors, situations that prompt adverse reactions and
C.
stability.
D. Build on the positive.
 E. All of the above.
F. Both B & D

Your correct answer: E

Question 6: Which part of the brain is said to have the brakes or the executive
decision making function?

A. Parietal lobe
B. Frontal lobe
C. Occipital lobe
D. Temporal lobe

Your incorrect answer: A

Question 7: Which of the following are key concepts?

Crisis must be seen from the perspective of the person (based on

A.
how the person feels)
B. The goal is calm, not control.
C. During crisis is a teaching moment.
D. It's a program, not a life.
E. Both A & B
F. Both C & D

Your correct answer: E

Question 8: Some areas of frustration for individuals with disabilities might be:
 Feeling "stuck" at a certain level of development, growth, or
A.
understanding.
B. Lack of friendships or romantic relationships.
C. Separation from family.
D. Being treated like a child even though they are an adult.
E. All of the above.
F. None of the above.

Your correct answer: E

Question 9: Which of the following are considered Action Phases of a Crisis?

A. Vengeance
B. Attention
C. Trigger & Agitation
D. Morality

Your correct answer: C

Question 10: Some of the most important things to know about how to respond in a
crisis are:

During a crisis is the best time to teach people a lesson. It is the

A.
perfect time to teach them how not to act.
B. The goal is to get to calm not to control the person.
Staff have to control the person's behavior to ensure the person
C.
knows who is in charge.
D. Crisis must be seen from perspective of the person.
E. Both A & C
F. Both B & D

Your correct answer: F

Question 11: A person's environment plays no role in how he/she feels or responds to
certain situations

A. True
B. False

Your incorrect answer: A

Question 12: The goal of Kentucky's Crisis Prevention Framework is to make it easier
for people to be admitted to state hospitals for psychiatric care.

A. True
B. False

Your correct answer: B

Question 13: Some of the beliefs/attitudes of the direct support professional that can
contribute to more problems might be:

A. They are not important enough to deserve attention.

B. They are just trying to get attention.
C. I am the professional, so I know better than them.
D. We will reinforce negative behavior if we give in.
E. All of the above
F. None of the above.

Your incorrect answer: C

Question 14: Signs that someone may be agitated include but are not limited to:

A. Pacing
B. Mumbling under his/her breath
C. Withdrawal
Changes in non-verbal communication (facial expression, body
D.
language, breathing patterns)
E. All of the above
F. None of the above

Your incorrect answer: D

Question 15: During Phase VI : Post Crisis, the best time to debrief with the team
about the incident is:

A. While the person is still escalated

B. Immediately after so staff do not leave anything out
C. Debriefing is not that important as people know what happened
Within a reasonable time frame so staff and individual have had
D. time to fully de-escalate and process information based on facts not
just feelings

Your correct answer: D

Question 16: In Person Centered Planning, which of the following should have the
most focus?

A. Community Life
B. A Good Paid Life
C. Serivce Life

Your correct answer: A

Question 17: A person's history does not affect his/her behavior today. People with
disabilities do not remember that stuff.

A. True
B. False

Your correct answer: B

Question 18: Tom Nerney wrote that the key is not to keep data on how many times a
person got out of bed in the morning, but to ask_________?

A. "What is the person going to wear today?"

B. "Why would this person get up at all?"
C. "What is the schedule for today?"

Your correct answer: B

Question 19: Organizations should pay no attention to how Direct Support

Professionals are matched with people they support. Participants should
be expected to go with the flow and accept whoever is assigned to work
with them.
A. True
B. False

Your correct answer: B

Question 20: A good prevention plan includes supports/interventions aimed at

preventing a crisis (proactive) and those to employ if there is a crisis
(reactive).
 A. True
B. False

Your correct answer: A

Question 21: The attitudes of direct support professionals when interacting with
individuals does not contribute to an individual's moment of crisis.

A. True
B. False

Your correct answer: B

Question 22: The Trauma-Mind/Trauma Responses may include the following:

A. Activation of Limbic System during trauma response.

B. Rational mind shuts down.
Sympathetic nervous system can only be calmed by
C. parasympathetic nervous system/calming system, not by the
Rational mind.
People my revert to the age that trauma first occurred when in
D.
trauma response mode.
E. All of the above.
F. None of the above.

Your correct answer: E

Question 23: Which part of the brain is not affected by intellectual disability?

A. Frontal lobe
 B. Cortex
C. Cerebellum
D. Limbic system

Your correct answer: D

Question 24: Supporting people to experience a good life should increase a person's
experience of:

A. Belonging
B. Community presence
C. Contribution
D. Valued social roles
E. All of the above
F. None of the above

Your correct answer: E

Question 25: Which of the following are included in the types of crisis described in
the training?

A. Pattern
B. Predicted
C. Atypical
D. Environmental
E. All of the above
F. None of the above

Your correct answer: E