BIBHUTI BHUSAN PATI

Mob: +91-9035810301
Email: bibhuti.pati1991@gmail.com

Professional Summary

Highly skilled Application Support Analyst with expertise in UNIX, Linux-based systems, Scripting and SQL. Vast
experience in high-volume environments with strong analytical communication and organizational abilities.
Complex problem solver able to thrive in fast-paced and challenging roles.

Solid grounding in APPLICATION / PRODUCTION SUPPORT.

Good hands on experience in using Monitoring UNIX box and fixing bugs.
Good analytical and team leading skills.
Good knowledge of UNIX.
Monitoring the jobs through Control M.
Having Knowledge on Crontab.
Good knowledge of using SQL queries.
Participate in resolving tickets using BMC-REMEDY.
Experience in 24*7 support, best practice in troubleshooting, monitoring and maintenance.
Generating daily status report and sending to vendors.
Monitoring production servers.
Handling several applications deployed in various systems.
Ability to work independently and able to manage business expectations with a delivery-focused approach.
Good Team Player, enthusiasm and hard working.

Skill Set

Tools: Database:

Putty, RDC Oracle 10g

Control M Development
BMC Remedy knowledge in SQL,
SQL DEVELOPER PL/SQL
Scripting:
Others:
Shell Scripting Document control
Sound knowledge in Root cause analysis
PERL Flexible schedule
Operating System: Data processing
UNIX/Linux and Windows Quality assurance

Employment Snapshot

Currently working as a Software Engineer in SOCIETE GENERALE GLOBAL SOLUTION CENTER, Bangalore
(JAN 2014 to Till date)
Projects Handled

CASH ASIA PROJECT

Project Experience

Client : SOCIETE GENERAL (HONGKONG, SINGAPORE)

Title : CASH ASIA PROJECT (Banking Domain)
Team Size :8
Role : Production and Application Support Engineer
Duration : JAN 2014 to till date
Tool : SQL Developer
Platform : LINUX and Windows
Environment : SQL Server 2005, Control M, UNIX, Putty, Oracle
Scripting : Shell Scripting

DESCRIPTION:
SOCIETE GENERAL is a French multinational banking and financial service company headquartered in
Paris. It has divisions supporting French networks, Global transaction banking, International Retail
Banking, Corporate and Investment banking.

I am supporting Global Transaction Banking through BANCS application. This application is developed
by TCS and we are using its payment service. During EOD every transaction is reconciled at PSGL
which is a global level tool. Since PSGL accept files which are processed in BANCS, thats why our
clients want their files to be integrated in BANCS. I am part of RLB team. RLB is the application
developed by SOCIETE GENERAL itself. It is the channel through which we receive all the files and
messages from the partner application like SRG, RDJ, PSEXP, and ISBNET and convert them to BANCS
understandable format. We are responsible for monitoring the server health check, scheduling batch
jobs through Crontab and monitoring the same. We are also addressing the incidents/tickets raised by
users through Remedy tool.
 Roles and Responsibility:

Handling day to day issue related to application and production

Monitoring the daily jobs and trouble shoot the failed jobs
Collaborating with the developers for bug fixing
Identify the repeated issue and create problem ticket for code level fixing
Analyzing job history for failed jobs, and resolving the same
Involved in Application Health check monitoring
Support According to SLA
Recover the error details from SPOOL and log details
Perform daily health checks of the application on production environment
Collaborating with different TCs of different teams
Raise tickets for critical issues
Resolve the issue which are in our Scope
Resolve issues related tickets based on the priority, Monitor and Resolve P1/P2/P3 as per SLA period.
Manual Catch-up to bring the batch on time
Escalate to L3 whenever needed by mails or Tickets
Responsible for providing 24*7 support
Responsible for sending Daily and Weekly reports to Vendors, Collaborating with clients on regular basis

EDUCATIONAL QUALIFICATION:

Bachelor of Technology Electronics and Telecommunication in year of 2012 from Biju Patnaik University
of Technology, Odisha with 8.1%.
Council of higher Secondary Education, Odisha (CHSE) in year of 2008 from Rajdhani Jr. College, Bhubaneswar
with 75.50%.
Board of Secondary Council (BSC), Odisha in year of 2006 from Saraswati Shisu Vidya Mandir, Bhubaneswar with
83.7%.

Personal Particulars

Name Bibhuti Bhusan Pati

Fathers Name Narendra Kumar Pati
Mothers Name Jayanti Pati
Gender: Male
Marital Status Single
Passport Details N2694176
Languages known English, Hindi, Odia
Nationality: Indian
Hobby: Listening to music, surfing web, Reading
novels
Date of Birth: 15th April 1991

I hereby declare all the details mentioned here are true and accurate in my knowledge and belief.

Bibhuti Bhusan Pati

SIGNATURE