RSUM

RDXperts
SUMMARY of
QUALIFICATIONS
24 x 7 Database
Support Experience

200 Years of
Work Experience
ORACLE TEAM

Experience in supporting Oracle databases running over 400 different Oracle and third-party applications. Specializes in
Oracle database administration on all Oracle releases from Oracle 7 to Oracle 12c running on all operating systems including
Linux, AIX, HP-UX, SUN and Microsoft Windows. In-depth expertise in advanced Oracle features, including all high availabil-
ity options, GRID/OEM, Data Warehousing, partitioning, parallelism and advanced security. Dozens of years of experience in
all key database disciplines including database administration, database and SQL tuning, monitoring, database availability,
disaster recovery, database security and auditing. Extensive experience in new product evaluation and implementation.
Oracle Experience
Basic Administration Skills
Average 15 Years
7x24x365 Oracle Database Support Database Environment
of Experience as Database Software Installations, Upgrades, Configuration and Utilization of Oracle Provided Tools
Oracle DBA Migrations and Patch Applications for Database Administration Such as GRID and RMAN
Database Instance Creation, Configuration and Changes Emergency Recoveries
Support Over
Setup and Troubleshooting of Database Related Ensuring Recoverability of Databases
300 RDX Clients Connectivity Database Refreshes
Database Data and Program Object: Space Management and Capacity Planning
Performed Hundreds Analysis, Creation and Change Management Blocking Lock Resolution
of Successful Database Data and Data Utility Management Security Administration and Maintenance
Upgrades/Migrations Database Connectivity Software Management Effective and Efficient Critical Response
Database Vendor Provided Administration Regulatory Compliance Support
Monitor Over 7500 Data and Backup Toolset
Health Checks/Assessments
Points Every 5 Minutes Third-Party Product Integration into
on Client Environments
High Availability Skills
Support 1000s of RAC Data Guard
Customer Database RAC One Node Manual Standby
Environments Oracle Grid Infrastructure Streams
GoldenGate Replication
Manage 1000s of
Databases Daily Development Support Skills
SQL Query Tuning Oracle Wait Event Analysis
Support Over Index Creation AWR and Statspack Review
6500 Servers SQL Profile, Stored Outline Creation SQL Performance Trending and Analysis
Database Parameter Tuning
Strong Expertise and
Strategic Skills
Experience with
ASM Oracle Database Appliance
Oracle Database Advanced Database Architecture Installation, Oracle Best Practice Review
Recoveries Configuration and Administration Flashback Query
Advanced Assessments Advanced Compression
Support Hundreds Partitioning Strategies including Consolidation Recommendations
of High Availability Sliding Window Partitioning Oracle Workload Management
Environments Failsafe Oracle Audit Vault
Archiving Strategies Virtual Private Databases
Database-Specific and Enterprise Fine Grained Auditing
2000 Ericsson Drive Disaster Recovery Plans
Data Encryption Toolkit
Warrendale, PA 15086 Oracle Exadata Administration
1.855.RDX.DBAS Distributed Transactions
2014www.rdx.com
RDX 2000 Ericsson Drive | Warrendale, PA 15086 | 1.855.RDX.DBAS | www.rdx.com
RDX-ORCL-1608
 ORACLE TEAM RSUM

RDXperts REFERENCES

I just wanted to let you know how much your team has come through for us over the past
couple of weeks. You have successfully pulled off major recoveries of our Oracle databases
after a hardware issue caused some data corruption. It helps me sleep better knowing that
I have someone with the technical & personal skills of your team at my beck and call.

- Insurance Services Client

We have been using RDX to help support two of our Oracle databases for about 3 months
now. They have been by far the most responsive, customer service oriented, and depend-
able vendor I have ever had the chance to work with. The amount of communication I
receive from them, via emails and phone calls, makes it seem as if they have a desk beside
mine in my office. I realize you will only need them on a part time basis, but I could not
imagine hiring an internal DBA now that we have them as our primary DBA support.

Our Oracle databases performance is the fastest it has been in years because of their
analysis and recommendations implementation. We also had a major issue, in which RDX
responded with a high level of support. They quickly assembled their team on a Sunday to
help diagnosis and address the situation.

The only thing I regret is not getting them onboard sooner.

- County Government

SELECT CLIENTS
Technical Skills
Oracle Versions Oracle Database Administration from Oracle 7 to Oracle 12c
Operating Systems Sun Solaris Sparc 64 bit, Sun Solaris x86 32 Bit and 64 Bit, IBM AIX, IBM Linux,
HP Open VMS Alpha, HP Open VMS Itanium, HP Tru64 Linux, HP-UX Itanium,
HP-UX PA RISC, Linux x86, Linux x86 64 bit, Linux Itanium, Windows, Windows
32 Bit and 64 Bit, Window Itanium 64 Bit
Database Features R eal Application Clusters, Active Data Guard, Partitioning, ETL, OLAP, Advanced
Security, Flashback Technologies, Oracle Secure Backup, Oracle Clusterware,
Automatic Workload Management, Oracle Database Vault, Oracle Audit Vault,
Virtual Private Databases, Fine-Grained Auditing, Data Encryption Toolkit, Automatic
Memory Management, Automatic Storage Management, Advanced Compression,
Distributed Transactions
Tools Oracle Enterprise Manager, SQL Developer, Recovery Manager (RMAN), Oracle Data
Guard, Oracle Grid Control (with all management packs), Oracle Real Application
Clusters (RAC), ASM, Oracle Secure Backup / Veritas Netbackup, Veritas Clustering, EMC
Administration Tools, Oracle GoldenGate
Certifications Dozens of Various Oracle Database and Operating System Certifications including
Oracle Instructor Certifications, Certified Oracle Ace on Staff

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2014 RDX Various trademarks held by their respective companies.
RDX-ORCL-1608