DOCUMENT &

INFORMATION MANAGEMENT,
MANAGEMENT SECURITY, RETENTION &
SERIES ARCHIVING

11 - 14 SEPTEMBER 2017
KUALA LUMPUR

17 - 20 SEPTEMBER 2017 The Best Practices,

DUBAI Laws & Regulations
EAWAY
SPECIAL TAK urse
ve Full of Co
COURSE OVERVIEW A Thumb Dri & Information
Reference
Document & Information Management, Security, Retention & Archiving Course is a
complete program and will give you understanding, tools and templates to
manage information according to laws and regulations, in short, the best practice in
managing your organization's Document and Information Records. YO
YOUR
OUR INTERNATIONAL
INTERNATIONAL
Information is an essential asset for any organisation. Managed well, it increases COURSE FACILITATOR
efficiency and quality and contributes directly to the bottom line. Information
managed badly is a risk. Dr. David V. Bowen
THIS WORKSHOP CONSISTS OF TWO PARTS: MA, PhD, FRSC, MBCS, CChem, CITP, CEng

Part 1: Theory, Policy and Governance (Day 1 - Day 2)

Part 2: Methods and Best Practices (Day 3 - Day 4)
This training workshop can be taken as a full 4 day course, or as either a 2-Day
course (Day 1 & 2) for Decision-makers, Directors, and Senior Officers responsible for
the costs and risks of Information, or a 2-Day course (Day 3 & 4) for team leaders and
staff with day to day, hands-on responsibility for managing information.
Upon registration, you are required to complete a short questionnaire related to
your expectation and other issues.
Upon completing Day 1 & 2 (Theory, Policy and Governance), you will be able to:
Know what the costs and risks of badly managed Information are, and
the benefits of well-managed information
Understand the basic theories of information security and retention
Ensure that your Information Governance is fit for purpose
Know why you keep information and when you should destroy it, legally
and safely
Manage your organizations archives
Ensure that paper and digital documents are managed to the same
standards
Reduce and manage the flood of email and social media
Create Policies to guide your staff
Upon completing Day 3 & 4 (Methods and Best Practices), you will be able to:
Survey your information to identify what you have, what it is costing you,
and what risks it carries
Assess the quality of your information processes and take steps to save
time and money
Decide whether you need software to improve information
management and configure that software
Train and monitor staff who are creating, filing, finding and using
information to ensure best practice
Improve filing systems and labelling (metadata) to make life easier for all
staff
Managing Director
Audata Ltd
David Bowen has worked with computers since 1967
and with large volumes of information since 1972.
After 24 years in chemical and pharmaceutical
research and information management, he built two
digital archives for a major pharmaceutical company,
and led the project to create their archives and
archive management software.
Since 1998, he has been a Director of Audata Ltd. He
has completed strategic and practical projects for
clients in government, international tribunals, charity,
finance, insurance, and pharmaceuticals. These have
covered every aspect of information management
from paper archives through long-term digital
preservation and email management.
Very well structured to cover vast area of
Records & Information Management,
Document Management & Archiving.
- Suresh Kumar Methil, Controller - Legal
Documentation, Dubai Aluminium (DUBAL)
Learnt new information on how to make
document management easy and time-saving.
- Aysha Mubarak Salem Duhair, Senior Officer -
Document Controller, Dubai Electricity and Water
Authority
I would like to thank the instructors for their
thorough review and materials presentation.
- Mohammed M. Al-Ajmi, Division Head, Samba
Financial Group
Trainer's experience in real world cases helped
a lot in explaining things and sharing best
practices.
- Siti Shafini Yusof, Senior Engineer - Information
Management, Teknik Janakuasa Sdn Bhd

Tel: +6016 3326 360 Fax: +603 9205 7788 kris@360bsigroup.com 1

 COURSE
CONTENT

PART ONE: THEORY, POLICY & GOVERNANCE WHY THIS EVENT

This workshop will help you understand and
DAY1 INFORMATION MANAGEMENT manage your information by combining the
appropriate security with appropriate sharing. It
What sorts of Information do we create? Why? What is its will prepare you for the tidal wave of social
value? information, and enable you to master the flood
of email and other electronic information.
Why keep information? Why destroy it?
The correct and timely data will improve your
A little History Theory, Knowledge organisations financial performance & allow you
Information Security theory; Information quality Theory to take full advantage of new business
opportunities.
Return on Investment, costs and benefits of Information At the end of the workshop you will leave the
Management workshop with a new set of practical tools to
Keeping information for 5, 25 or 50 years, or more; the issues apply immediately to your daily work.

DAY2 INFORMATION GOVERNANCE

Governance structures that will work for your organisation
Policies and Procedures;Law and Regulations
Projects and Processes
Decisions
Benefits of software, and approaches to getting value from
software
Archives and backups - avoiding common mistakes

PART TWO: METHODS & BEST PRACTICES

DAY3 IMPLEMENTING POLICIES WHO SHOULD ATTEND

PART ONE: THEORY, POLICY & GOVERNANCE
Data, Information, Documents, Records, Knowledge: how are CEOs, CFOs, CIOs, COOs & their PAs
these created, used, labelled (metadata)? Company Secretaries, Legal officers
Directors and Managers of regulated dept
How can we keep, protect and use these types of Information? Managers from regulated industries
How can we decide when to destroy them and then actually Managers planning M&As, Divestments or
destroy them, legally and safely? (Practical Security and business expansions
Practical Retention) Staff preparing for promotion to these levels
Guides; How do we train, mentor and monitor staff? Staff who need to influence or inform their Chief
Officers at these levels

DAY4 CLASSIFICATION PART TWO: METHODS & BEST PRACTICES

Staff responsible for information, Records,
Classification, File Plans, Project files, Case files (ways of Information Security or Retention
collecting and arranging documents) Staff from IT who design, configure or maintain
What software might help? systems for information users
Document Controllers, Administrative Officers,
Digital preservation methods Archivists, Records Managers
Searching Participants who attended Day 1 & 2 that wish to
learn the methods for implementing the Policies
Risk
Quality COURSE SCHEDULE
Surveys (audits) 8.00 Registration & Coffee/Tea
8.30 Workshop commences
This training workshop is relevant to oil and gas, energy, engineering, chemicals and 10.00 - 10.15 Morning coffee/tea
pharmaceuticals, banking, finance and insurance, retail & government. Examples from 12.00 - 13.00 Lunch
many different business sectors will be used throughout the course. Individual coaching 14.30 - 14.45 Afternoon coffee/tea
sessions, offered each day, will allow for more specific questions to be answered. 16.00 End of day

2
DOCUMENT &
INFORMATION REGISTRATION FORM
MANAGEMENT,
SECURITY, Fax: +603 9205 7788
RETENTION &
ARCHIVING Tel: +603 9205 7772
11 - 14 SEPTEMBER 2017 Mobile: +6016 3326 360
KUALA LUMPUR

17 - 20 SEPTEMBER 2017 Email: kris@360bsigroup.com

DUBAI

DELEGATES IN-HOUSE TRAINING

1 Name : 360 BSI is passionate about providing strategic technical
programs and high potential training solutions across the
Name on tag : region to build personal competencies and organizational
Job Title : capability.
You will receive practical training from a professionally
Email : qualified educator with over twenty years of teaching and
Mobile training experience.
:
Please feel free to mix-and-match topics from the areas listed
2 Name : below to get the right training content for your staff. Other
topics may be available upon request.
Name on tag :
OTHER PUBLIC COURSES
Job Title :
IT Governance & Leadership
Email : Safety Leadership & Root Cause Analysis
Serious Incident Prevention
Mobile : Effective Business Writing
Managing Stress for Workplace Effectiveness
3 Name :
Business Continuity Planning & Disaster Recovery
Name on tag : Powerful Communication & Presentation Skills
Job Title :
Hotel Contact Details:
Email : Grand Millennium Kuala Lumpur
160 Jalan Bukit Bintang, 55100 Kuala Lumpur
Mobile : Tel: +60 3 2117 4899 Fax: +60 3 2142 1441
Radisson BLU Hotel, Dubai Deira Creek
AUTHORIZATION Baniyas Road, P.O. Box 476, Dubai, UAE
Tel: +971 4 2057105 Fax: +971 4 2234698
(This form is invalid without a signature)
General Information:
Name : 1 Registrations close ONE (1) week before the training dates.
2 The fees cover lunch, tea breaks, materials and certificate.
Job Title : 3 Official confirmation will be sent, once registration has been
Email : received.
4 Participants will need to arrange their own accommodation.
Tel : ( ) 5 Attire: Smart Casual
Cancellations/Substitutions
Organization :
Substitutions are welcome at any time. Please notify us at
Address : least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.
Signature : Date: / /
Thank you for your registration!
FEES & VENUES (please tick as appropriate) PAYMENT DETAILS
* REGISTER 3 DELEGATES WORKSHOP 1 WORKSHOP 2 BOTH WORKSHOPS Payment is required within 5 days upon receipt of
AND GET 15% DISCOUNT USD 1,995 USD 1,995 USD 3,395 the invoice.
Bank transfer:
KUALA LUMPUR 11 - 12 SEP 2017 13 - 14 SEP 2017 11 - 14 SEP 2017 360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
DUBAI, UAE Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
17 - 18 SEP 2017 19 - 20 SEP 2017 17 - 20 SEP 2017
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client. All payments must be received prior to the event date

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360bsi.com 3