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KOLEJ VOKASIONAL

JABATAN PERNIAGAAN

PERANCANGAN KURSUS
( COURSE OUTLINE )

MAKLUMAT KURSUS
( COURSE INFORMATION )

SEMESTER/SESI (SEMESTER/SESSION) : SEMESTER 4 / YEAR 2 DIPLOMA -


2017
KOD KURSUS (COURSE CODE) : BPP 8033
NAMA KURSUS (NAME OF COURSE) : STAFF PERFORMANCE APPRAISAL
BEBAN AKADEMIK PELAJAR (STUDENT ACADEMIC LOAD) :

Kategori Aktiviti Aktiviti Pembelajaran Jumlah Jam/Semester


(Category of Activities) (Learning Activity) (Total Hours/Semester)
Kuliah
25
(Lecture)
Pembelajaran berbantu Tutorial/Amali
28
(Guided learning) (Tutorial/Practical)
Aktiviti pembelajaran bertumpukan pelajar
3
(Student centered learning activities)
Persediaan untuk tugasan/projek
20
(Preparation for individual/group assignments /projects)
Pembelajaran kendiri Pembelajaran kendiri/ulangkaji
25
(Self learning) (Independent study/revision)
Persediaan bagi penilaian
9.5
(Preparation for assessment)
Penilaian berterusan
5
Penilaian rasmi (Continuous assessments)
(Formal assessments) Menduduki peperiksaan akhir
4.5
(Final examination sitting)
JUMLAH JAM BELAJAR (JJB)
120
TOTAL STUDENT LEARNING TIME (SLT)
NILAI KREDIT
3
(CREDIT VALUE)

Kursus Pra-syarat (Pre-Requisite Course) : NONE


Nama Pensyarah (Name of Lecturer) :

Disediakan oleh : Disahkan oleh :


(Prepared by) (Approved by)
Tandatangan : Tandatangan :
(Signature) (Signature)

Nama ( Name ) : Head of Programme Nama ( Name ) : Head of Department


Tarikh (Date) : Tarikh (Date) :

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KOLEJ VOKASIONAL
JABATAN PERNIAGAAN

MATLAMAT (GOALS):

Melahirkan pelajar yang berpengetahuan dan berkemahiran dalam melaksanakan pengurusan penilaian prestasi kakitangan dalam
sesebuah organisasi dengan mematuhi Prosedur Standard Operasi (SOP) yang telah ditetapkan oleh organisasi tersebut dan
Undang-undang Buruh.
SINOPSIS (SYNOPSIS):

This course exposes trainees to procedures in appraising employees performance in an organization. The results of the comparison
will be documented and used to provide feedback to the management and employee to show where and why improvements are
needed in accordance with companys Standard Operating Procedures (SOP) companys policy and Labour Law.

HASIL PEMBELAJARAN (LEARNING OUTCOMES):

Upon completion of the course, students will be able to:

1. Prepare administrative staff appraisal requirements. (C3,PLO1)


2. Perform administrative staff performance evaluation according to company's procedures. (P3,PLO2)
3. Comply performance evaluation and review process according to company's procedures. (A2,PLO9)

ISI KANDUNGAN (CONTENT):

MINGGU KANDUNGAN PENTAKSIRAN


(WEEK) (CONTENT) (ASSESSMENT)

1-2 1. IDENTIFYING ADMINISTRATIVE STAFF PERFORMANCE


APPRAISAL REQUIREMENTS

1.1 Determine staffs confirmation for employment and promotion Quiz 1


review date
1.1.1 Identify staffs confirmation for employment and Individual / Group
promotion review date according to human resource Assignment
guidelines and department standard
1.2 Determine annual performance appraisal for increment and Final Assessment
bonus
1.2.1 Identify annual performance review for increment and
bonus according to human resource guidelines and
department standard
1.3 Determine Key Result Areas (KRA) for subordinate

1.3.1 Define Key Result Areas (KRA) for subordinate


according to companys policies and department action
plan

1.4 Determine Key Performance Indicators (KPI) achievement


1.4.1 Define Key Performance Indicators (KPI) achievement
according to companys policies, human resource
guidelines and department standard

1.5 Determine office practices


1.5.1 Identify Office practices according to companys
Standard Operating Procedures

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JABATAN PERNIAGAAN

1.6 Determine performance appraisal workflow


1.6.1 Define performance appraisal workflow in accordance
with companys Policies, Department Standard
Operating Procedures and Job Descriptions

3-6 2. CONDUCTING ADMINISTRATIVE STAFF PERFORMANCE Quiz 1


APPRAISAL
Individual / Group
2.1 Prepare performance appraisal documents such as checklist Assignment
and corrective action form
2.1.1 Arrange Performance appraisal documents such as Final Assessment
checklist and corrective action form according to
companys Standard Operating Procedures
2.2 Plan appraisal schedule, interview session and observation on
actual work activities
2.2.1 Organize appraisal schedule, interview session and
observation on actual work activities according to
companys Standard Operating Procedures

2.3 Conduct staff performance appraisal


2.3.1 Arrange and review actual staff performance
appraisal according to schedule
2.4 Analyze staff performance appraisal result
2.4.1 Evaluate Staff performance appraisal result as per
office requirement
2.5 Prepare staff performance gap, causes of gap and action plan
2.5.1 Arrange Staff performance gap, causes of gap and
action plan prepared as per requirements

7 - 11 3. ANALYZING STAFF PERFORMANCE APPRAISAL Quiz 2

3.1 Check effectiveness and compliance of performance appraisal Practical Work


3.1.1 Recognize effectiveness and compliance of Final Assessment
performance appraisal procedure thoroughly
according to companys Standard Operating
Procedures

3.2 Check accuracy and transparency of performance evaluation


finding
3.2.1 Identify accuracy and transparency of the
performance appraisal finding properly according to
companys Standard Operating Procedures

3.3 Assess suitability of the recommendation


3.3.1 Analyze suitability of the recommendation according
to companys Standard Operating Procedures

12 - 14 4. REPORTING STAFF PERFORMANCE APPRAISAL PROCESS

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KOLEJ VOKASIONAL
JABATAN PERNIAGAAN

4.1 Report office staff performance evaluation and review process Practical Work
4.1.1 Organize office staff performance appraisal process
Final Assessment
to superior according to companys SOP

4.2 Update office staff performance appraisal and review


record/file
4.2.1 Manage Office staff performance appraisal
record/file according to companys SOP
15 STUDY WEEK

16 FINAL EXAMINATION WEEK

17 FINAL EXAMINATION WEEK

AMALI (PRACTICAL):

Tugasan 1 (Tugasan Individu)


Setiap pelajar menyediakan satu folio berkaitan penyediaan beberapa dokumen penilaian prestasi, merancang penilaian prestasi,
melaksana dan menilai prestasi pekerja di samping membuat analisa bagi perbezaan prestasi.

Tugasan 2 (Tugasan Kumpulan)


Di dalam kumpulan, pelajar dikehendaki membuat laporan mengenai keberkesanan penilaian prestasi dalam pematuhan SOP
syarikat.

PENILAIAN (ASSESSMENT):

1 Penilaian Berterusan (Continuous Assessment) : 60 %


. i. Quiz 1 : 10%
ii. Quiz 2 : 10%
iii. Individual / group Assignment : 20%
iv. Practical work : 20%
2 Peperiksaan Akhir Amali (Practical Examination) : 30 %
.
3 Peperiksaan Akhir Teori (Final Examination) : 10%
.
Jumlah (Total ) : 100 %

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JABATAN PERNIAGAAN

Assessment Specifications Table (AST):

ASSESSMENT METHODS FOR


CLO
COURSEWORK (CA)

INDIVIDUAL /
GROUP

PRACTICAL WORK
QUIZ 1

QUIZ 2
CONTEXT
CLO1
CLO2
CLO3

ASSIGNMENT
10% 10% 20% 20%
1. IDENTIFY ADMINISTRATIVE
STAFF PERFORMANCE
APPRAISAL REQUIREMENTS

2. CONDUCTING
ADMINISTRATIVE STAFF
PERFORMANCE APPRAISAL
3. ANALYZING STAFF
PERFORMANCE APPRAISAL
4. REPORTING STAFF
PERFORMANCE APPRAISAL
PROCESS

Remarks:
i. Quiz 1 : 30 minutes
1. ii.. Quiz 2 : 30 minutes Suggested time for
iii. Individual/Group Assignment : 120 minutes
iv. Practical Work : 120 minutes

2. 40 Notional hours is equivalent to 1 credit.

RUJUKAN (REFERENCES):

1. Kurikulum Standard Kolej Vokasional (KSKV) 2016, Diploma Pengurusan Perniagaan (BPP), Pengurusan Akademik, Unit
Vokasional, BPTV, KPM
2. Ab.Aziz Yusof (2012). Penilaian Prestasi : Konsep dan Pelaksanaan . UUM Press ISBN 983 9559 58 3
3. Zainuddin Zakaria, Goh Ying Soon, Ziadatul Hidayah Zakaria (2011). Menghasilkan Pekerja Cemerlang . UPM Press.
4. Dick Grote (2011). How to be Good at Performance Appraisal: Simple, Effective, Done Right . Harvard Business Review

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JABATAN PERNIAGAAN

Press.
5. Sarimah Hanim Aman Shah (2006), Siri Teks Politeknik, Pengurusan Sumber Manusia , Penerbit Fajar Bakti, ISBN10:96765
9483 0

KEHADIRAN/PERATURAN SEMASA KULIAH (LECTURE ATTENDANCE/REGULATION):

1. Pelajar mesti hadir tidak kurang dari 90% masa pertemuan yang ditentukan bagi sesuatu kursus.
Students must attend lectures not less than 90% of the contact hours for every course .

2. Pelajar yang tidak memenuhi perkara (1) di atas tidak dibenarkan menghadiri kuliah dan menduduki sebarang bentuk penilaian
selanjutnya. Markah sifar (0) akan diberikan kepada pelajar yang gagal memenuhi perkara (1).
Students who do not fulfill (1) will not be allowed to attend further lectures and sit for any further examination. Zero mark (0) will
be given to students who fail to comply with (1).

3. Pelajar perlu mengikut dan patuh kepada peraturan berpakaian yang berkuatkuasa dan menjaga disiplin diri masing-masing
untuk mengelakkan dari tindakan tatatertib diambil terhadap pelajar.
Students must obey all rules and regulations of the university and must discipline themselves in order to avoid any disciplinary
actions against them.

4. Pelajar perlu mematuhi peraturan keselamatan semasa proses pembelajaran dan pengajaran.
Student must obey safety regulations during learning and teaching process.

MATRIK HASIL PEMBELAJARAN KURSUS DAN HASIL PEMBELAJARAN PROGRAM


(MATRIX OF COURSE LEARNING OUTCOMES AND PROGRAMME LEARNING OUTCOMES )

Dilampirkan (As attached).

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