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OBJECTIVE
Seeking for challenging position with a dynamic organization, which will enable
me to apply my splendid experience and creative skills.
EXPERIENCE
Responsibilities:-
Follow all relevant operational procedures and instructions so that work is carried
out in a controlled and consistent manner.
Maintain and develop procedures and systems to ensure the maintenance of
manual and electronic filing systems and document tracking system.
Maintain a log and status updates of of all incoming documents.
Follow up with concerned staff members for actions.
Update department manage accordingly.
Provide a complete secretarial and administrative service to a line manager or a
department to facilitate Company processes and allow them to concentrate on
mainstream activities.
Provide a complete correspondence service, routing correspondence as necessary
and drafting replies where appropriate to ensure that all mail is dealt with
efficiently.
Observe confidentiality procedures and register and track accountable
documentation to ensure security and control.
Provide a time management/diary service for the line manager and attend all key
meetings at the appointed times with all relevant documents needed for the
meeting.
Circulate correspondence and articles of interest to keep manager (s) informed on
matters relating to performance of role.
Sort and distribute incoming post and organise and send outgoing post;
Establish and maintain records and filing systems.
Replenish stationery and arrange for the efficient operation of office equipment to
ensure the department or manager can function effectively and efficiently.
Order and maintain stationery and equipment supplies;
Make travel arrangements in a cost and time-effective manner, including booking
itineraries/venues, to ensure the most effective use of line managers time.
Screen and respond to incoming calls for the manager(s) and take appropriate
action to handle the situation. Make routine telephone calls to follow up actions on
behalf of the manager(s).
Serves as a focal point for office inquiries.
Use a variety of software packages, such as Microsoft Word, Outlook, Powerpoint,
Excel, Access, etc., to produce presentations, records, spreadsheets, databases
correspondence and documents.
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Schedule appointments and meetings for departmental meetings and prepare the
workshops.
Book conference facilities;
attending meetings, taking minutes and keeping notes
Dealing with Inspection system and Data entry.
Dealing with Legal Documents.
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Prepare letters and documents.
Receive and sort mail and deliveries.
Schedule appointments.
Maintain appointment diary either manually or electronically.
Obtain and evaluate all relevant information to handle inquiries and complaints.
Direct requests and unresolved issues to the designated resource.
Manage customers' accounts.
Dealing with Housing issues and Applications for staff.
Keep records of customer interactions and transactions.
Record details of inquiries, comments and complaints and actions taken.
Communicate and coordinate with internal departments.
Ability to communicate clearly and effectively via telephone, email, and in person.
Ability to multi-task and prioritize.
Respond to telephone calls and providing information to callers or route calls to
the staff concerned and processing of outgoing calls.
Taking and arranging the Interior minutes of the meetings convened by the
Manager.
As Arranging Events & Catering.
Asist in planning and preparation of meetings and conferences.
Assist with preparation of the office budget.
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Act as management liaison to transmit directives, instructions and assignments
and following up on the status of assignments.
Diaries and follow-up on various department matters under the responsibility of
the team and ensure timely action is taken.
Reading and screening incoming correspondence and reports; making preliminary
assessment of the importance of materials and organize documents; handle
certain matters personally and forward as appropriate.
Receiving & screening telephone calls & visitors, determine which priority
matters are. Making referrals to appropriate staff or provide requested
information.
Dealing with Housing issues and Applications for staff.
Coordinate with Training Dept. and HRG for requirements.
Assist in handling HR related activities.
Research, compile, assimilate and prepare confidential and sensitive documents.
Review, proofread and edit documents.
Compose letters and memorandum in response to inquiries.
Arranging external events.
Coordinate and facilitate team calendars to arrange appointments and meetings.
Conduct searches to find needed information, using search sources as the
Internet.
Take and transcribe dictation on technical and confidential matters.
Making travel arrangements.
Establishing and maintaining various filing and records management systems.
Liaising with suppliers and other staff.
Supervise support staff.
Receive, direct and relay telephone messages and faxes.
Maintain an adequate inventory of office supplies.
To ensure all equipment are sound and in working condition.
Provide assistance to the team.
Carrying out specific projects and research.
EDUCATION
TRAINING
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- Four Months Training at Al Hussain Cancer Center Amman, Jordan at
medical Physics department and Nuclear Medicine Department.
- Higher Collage of Technology ( Abu Dhabi Womens Collage ) ,
Abu Dhabi (Feb 2006) ( Medical Terminology Course)
- Training on Cerner (Hospital Imformation System) at Sheikh Khalifa
Medical City in2008.
- Customer Service Course at Sheikh Khalifa Medical City in 2006.
- Customer Service Course at Al Rawdha Germen medical City in 2009.
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