Dominique L.

Davenport
(770) 313 - 2361
dominique.l.davenport07@gmail.com

Objective: The opportunity to join an organization that has the need for an enthusiast of
technology and family consumer & science disciplines and a highly motivated individual who is
detailed oriented and dedicated to individual, team, and organizational excellence

Qualifications:
Good verbal and written communications
Excellent time management skills
Efficient using computer systems and software
Web navigation experience
Outstanding ability to adapt to a rapidly changing environment and requirements
Ability to respond quickly and effectively in emergency situations
Strong interpersonal skills
Highly organized and detail oriented
Leadership and teamwork attributes
Outstanding ability to adapt to a rapidly changing environment and requirements
Possesses ability to read, follow, and develop operating instructions and procedures

Professional Experience:

HHGregg, Columbus, GA July 2013- January 2014

Store Operations Lead
Maintained warehouse operations
Conducted daily spot checks or cycle counts
Sustained all office functions including balancing of the safe and counting down cash.
Trained new associates on transactions and inventory control procedures

Cellular Center -Verizon Wireless, Opelika, AL July 2012- June 2013

Trusted Advisor
Checked product quality by inspecting and returning defective products
Analyzed customer accounts in order to provide solutions and resolutions to inquiries
Confirmed documentation on products received; completed receiving receipts; ensured
correctness of information
Utilized current manuals and data recording databases to reduce human error

United States Army, Savannah, GA, December 2009- February 2012

Quality Control Technician, Supervisor
Laboratory Operations Escort/Briefer to high school JROTC and surrounding elementary
schools with groups of 15 or more to an estimate of over 300 students
Conducted daily inspections on subordinate staff members to ensure proper wear of
uniform, sufficient living conditions, and that personal appearance standards were upheld
Coordinated training and enlisted in outside sources needed to promote personal growth
and increase the organizations success rate
 Dominique L. Davenport
(770) 313 - 2361
dominique.l.davenport07@gmail.com

Generated new strategies and plans to assist personnel in coping with stressful life events
Compiled and recorded monthly evaluations on personal growth

United States Army, Hinesville, GA, December 2006- December 2009

Quality Assurance/Quality Control Technician, First Line Supervisor
Assisted elementary and middle school teachers in classroom setting, assisting students
with homework and promoting the importance of education and career advancement
Enforced strict safety precautions to eliminate personnel and equipment, damage/injury
or loss
Chosen over peers to act as crisis intervention leader for over 25 operations across
southern Iraq, supervising a team of 19 personnel

United States Army, Okinawa, Japan, December 2004-December 2006

Assistant Quality Control Technician, Task leader
Family Readiness Group Uniformed Participant Task Manager for 62 personnel with
over 100 children within the organization
Devoted countless hours of personal time to professional growth, becoming staff member
of the Quarter within the organization
Utilized standard operating procedures and attention to detail in order to enforce required
rules and regulations
Maintained a neat and clean work area
Took initiative and created a compilation manual of services for incoming task leaders
Received daily reports and reported accountability of equipment, personnel, and products
quarterly to upper-management

Education:
Georgia State University - currently attending
Internship currently attending for the Georgia Department of Veterans Services

Training/Certification/Engagements/Awards:
Petroleum Laboratory Technician
Petroleum Quality Analysis System-Enhanced Operator Certification
HAZMAT Certification
Army Good Conduct Medal
Army Commendation Medal
Army Achievement Medal
Certificate of Achievement Medal
Certificate of Appreciation
Combat Deployment OEF/OIF 2008 - 2009