QUALITY CONTROL CIRCLE (QCC) PROGRAM

I. PREPARATION

1. Organize QCC Structure and Members

2. Conduct Training
- Brief orientation program for Top Management
- QCC program for Middle Level Management
- Traning of Coordinators and Facilitators
- Training of Circle Leaders and Members
3. Provide Logistics/Facilities

II. DOCUMENTATION

1. QCC Code of Conduct

2. Program Mechanics and Reward System
3. Reporting Formats

III. IMPLEMENTATION

1. Program Kick-off meeting

2. Attend/Conduct Meeting as assigned
3. Implement QCC Work Operation Process
4. Audit Circle Actions and Implementation on the line
5. Carry-out promotional activities
6. Recognize/Reward Achievers
7. Sustain Improvement