Doctor of Humane Letter

Undertheguidanceof
Prof.SiddharthaGhosh
Submittedby
Groupno4
Sec.A

Groupno.4
GROUPREPRESENTATIVE
Bijay Jha PGPM/2010-12/06
Debadatta Sahoo PGPM/2010-12/11
Pratim Das PGPM/2010-12/30
Ruru Kumar Sahu PGPM/2010-12/34
Sabeeha Tanweer PGPM/2010-12/35
Siddhartha Priyaranjan PGPM/2010-12/46
Somika Saran pandey PGPM/2010-12/47
Subhashree Ray PGPM/2010-12/49

Groupno.4
INDRODUCTION
Originally founded in 1969 to deliver documents
between San Francisco and Honolulu, the company
expanded its service throughout the world by the late
1970s.

DHL Express is a division of Deutsche Post providing

international express mail services.

Its supply chain business has been built largely on

acquisitions which have included such names
as Danzas, AEI, Airborne, ASG, Nedlloyd and most
importantly Exel.

Groupno.4
CONT..
On 14 December 2005 Deutsche Post announced the
completion of the acquisition of Exel plc, becoming the
global No. 1 in air freight.

When integrating Exel into its Logistics division, it added its

wellknown DHL brand acquired with the purchase of DHL
Express to form the name DHL Exel Supply Chain.

During 2009, Deutsche Post AG rebranded its trading name

from "Deutsche Post World Net" to "Deutsche Post DHL"
and subsequently dropped "Exel" from the Supply Chain
branding.

Groupno.4
WHATISDHLSUPPLYCHAIN?
DHL Supply Chain offers customized
logistics solutions for your entire supply
chain.

Complete perspective from

manufacturer/supplier to retailer to
consumer enables you to achieve
operational excellence at every stage.

Services range from consulting and

design, to management and execution.

Groupno.4
CONT
DHL Supply Chain has two main businesses: its
contract logistics business includes ground
based supply chain management services such
as warehousing and distribution assembly,
and justintime services.

Its freight management business includes

airfreight and ocean freight forwarding customs
brokerage and multimodal services .

Groupno.4
SERVICESOFFEREDBYDHL
ServicesofferedatDHLarecategorizedas
DHLExpress
DHLSolutions
DHLGlobalForwarding

Groupno.4
DHLExpress
DHL Express service encompasses domestic,
international, logistics, and prepaid services.
The advantage of prepaid services is that you
can enjoy all-inclusive flat-rate prepaid pricing,
free pickup and a guaranteed delivery by 12 pm
of the next business day.
DHL Express is the leading global provider of
international road-, air- and rail-based courier
and express services for business and private
customers

Groupno.4
DHL Global Forwarding
It provides a wide range of freight solutions
irrespective of weight or dimension.
This division includes international air and
ocean freight as well as European overland
transportation services.
It offers customized solutions for major
logistics projects and comprehensive
customs services

Groupno.4
DHL solutions
The services offered under DHL solutions
include supply chain management,
warehousing, value added services like quality
control, reverse and return logistics, outbound
fulfillment, distribution, and outsourcing.
The brand indeed offers a wide range of
services to cater to needs and requirements.

Groupno.4
DHL Global Mail
A fast cost-effective way to send mail nationwide
with DHL GLOBAL MAIL BUSINESS, theres no
need to run to the post office.
On an international level, DHL Global Mail provides
mail and communication services with direct
connections to more than 200 countries around the
world as well as offering integrated solutions for
corporate communications

Groupno.4
EXPORT,IMPORT AND DOMESTIC SERVISES

Export, import and domestic services provided

by DHL are
Same Day
Time Definite
Day Definite
DHL OFFERS WIDE RANGE OF DELIVERY OPTION :
from emergency same day, through guaranteed
timecritical next day, to less urgent day.

Groupno.4
Cold Chain Logistics
TemperatureControlSupplyChainforDrugs

A Cool Chain is described as a logistics process where temperature

sensitive cargo will maintain integrity through multimodal
movement and kept in required temperature range facilities to
ensure 100% quality, efficacy and customer satisfaction.

AnintegratedsupplychainsystemisoneinwhichtheDrugsare:
properlyhandled,stored,transportedandsold
appropriatetemperatureandhumidityconditionsare
maintained
maintainingtheQualityintermsofefficacy,appearance,
hygiene&regulatorystandards

Groupno.4
ColdChainLogisticsAuditMechanism
Guidelines should encompass the following:

Implementation of Mandatory Practices

Identification of Cool Chain Related Personnel
Identification of Training Topics
Appointment of Cool Chain Manager
Subcontractor Evaluation
Claims, Nonconformities, Customer Complaints
Document Control / Records
Internal Audits
Management Review

Groupno.4
Cold Chain Logistics Assessment Parameters

Truck&TrailerTransport
HandlingAtThePortAir/Ship
Air/SeaTransport
ShortTerm/LongTermStorage
DistributionCenter
StorageDepots
ContainerLine
ContainerShip
ContainerTerminal
ReeferContainerAir/Ship
Validationofpackaging

Groupno.4
Technology Support
Wireless sensors and internet technologies
Active & Passive cooling packaging options
Exchanging real time information
Radio Frequency Identification Devices (RFID)
Automated Identification and traceability from
origin to final destination
Round the clock, realtime visibility into
shipments and inventory in motion
Temperature logging as it moves thru the Supply
chain using active RFID
Groupno.4
TemperatureControlRange
ControlledAmbiant:1525degreesDrug
TransportationAPI,Formulations,IPs etc

ChilledRange:28degreesDrugTransporation NCEs,
IPs,Pharma products

FrozenTemperature:80to20degrees
(dryice)Biologicalsamples

Cryo Temperature(LiquidNitrogen):180degreesCord
BloodTransportation,Storageetc.

Groupno.4
Customizedsolutions

Groupno.4
WarehousingandDistribution
Theyoffereverycombinationofwarehousing
solutionthatyoursupplychainmightrequire,
including:

Ambient
Temperaturecontrolled
Bonded
RawMaterials
FinishedGoods
Automated

Groupno.4
 FinishedGoodsWarehousing
Designing and operating a customized warehouse that delivers bottomline
benefits is at the heart of all our solutions. Focus on operational excellence
means you get consistent quality across your fulfillment operations.

Our finished goods warehouse services include:

Warehouse/distributioncenterdesignandconsultancy
Ambient,chilled,frozenandcompositeoperations
Customs/bondedwarehousing
Railconnectedwarehousing
Automationandautosortationsystems
ProvisionofITsolutions
Inventorymanagementandoptimization
Barcoding,RFIDtaggingandlabeling
Valueaddedservices(e.g.labelingandcopacking)
Recyclingofpackaging,EndOfLife(EOL)productsandwastematerials
Groupno.4
 CustomerResourceArea
Welcome to the client area. Here youll find everything you need to keep
track of your freight, with alerts and the latest tracking information.
This is also the place to get in touch with DHL, as well as keep up with the
latest information in our white papers and guides.
Track DHL Express Shipments
DHLs online tracking is the fastest way to find out where your shipment is.
No need to call Customer Service when we can offer you realtime details of
your shipments progress as it speeds through the DHL Network on the way
to its destination.

Groupno.4
ChallengesofDHL
highcustomscosts.
slowmarket.
liberalizationandunderdevelopeddistribution
channels.
fragmentedmarkets,
politicalvolatility,
growingpopulationwithlimitedincome,
languageandcommunicationissuesand
largesocioeconomicdivisionswithinpopulations.

Groupno.4
Advantages
Strongbrandname.
Goodfreightforwarding.
Strongnetworking.
Goodtimemanager.

Groupno.4
Disadvantages
Theirvaluationandclaimprocessisvagueand
notproperlydisclosed.
Moreexpensive.
Lackinhightechnology.

Groupno.4
Groupno.4