CHINO SIDORA

Blk 19 Lot 14 Shangrila Homes San Jose, Tarlac City 2300

0905-918-0677
imabassist22@gmail.com

PROFILE & SKILLS:

I am a dynamic person with over 3 years of experience in diverse and challenging

environments as a customer service and technical support representative with one of the
world's top BPO companies (Sutherland Global Services Inc.). I have 3 years of Online
English Teaching experience. I am a patient listener who fully focuses on speakers and
understands a variety of accents. Accustomed to deadline-oriented, target-driven, and
high-pressure environments where every minute counts and acknowledged for capacity to
identify issues, resolve problems, capitalize on opportunities and ensure that high
standards of quality and service delivery are maintained.

EMPLOYMENT EXPERIENCE:

H&R BLOCK, Sutherland Global Services Inc. Customer Service Rep.

(December 2010-2011)

Symantec/Norton, Sutherland Global Services Inc. Technical Support Rep.

(June 2011-Oct 2012)

AT&T Uverse, Sutherland Global Services Inc. Technical Support Rep.

(Oct 2012-2013)
Awarded as one of the top 30 employees of
the year

AT&T Uverse, Sutherland Global Service Inc. Assistant Supervisor

(2012-2013)

Smart Online Learning Inc. Online English Teacher

(06/15/13 06/16/14)
Promoted from Silver Tutor to Gold Tutor
July 1, 2013

51Talk Philippines Online English Teacher

(Oct 2014 present)

EDUCATION:

Primary:

Tarlac West Central Elementary School ( Deserving Pupil from Grade 1 Grade 6)
(1995 2001)
Secondary:

Dominican College of Tarlac (Best in Deportment from 2nd yr 4th yr)

(2001 2005)

Tertiary:

Central Luzon Doctors Hospital Educational Institution Tarlac City

Bachelor of Science in Nursing, 2005-2010 (Undergrad)

United School of Science and Technology , Inc.

Bachelor of Secondary Education Major in English

Deans List:
First Year (1st Semester) S.Y. 2013-2014
Second Year (2nd Semester) S.Y. 2013-2014
Third Year (1st and 2nd Semester) S.Y. 2014-2015
Student Leader (1st yr 3rd yr)
Performer of the Year S.Y. 2014-2015

SEMINARS AND TRAININGS ATTENDED:

On Becoming a Global Teacher Amidst United School of Science and

Technology
Multicultural Diversity A Broadened Perspective San Isidro Tarlac City
September 18, 20, 30, October 4 and
7, 2013

Responding to the Challenges of ASEAN Baliuag University

Integration Baliwag, Bulacan, Philippines

Honing Competencies of the 21st Century Malolos Sports Complex

Learners Malolos Bulacan
February 6, 2015

Seminar on K-12 United School of Science and

Technology
San Isidro Tarlac City
March 8, 2013

Research Capabilities Designing United School of Science and

Technology
Differentiated Instruction Amidst San Isidro Tarlac City
Diversity of Learners and Workshop March 2-6, 2015
AFFILIATIONS:

Pi Omicron Fraternity (TSU NU CHAPTER)

United Methodist Young Adult Fellowship (Baguio Episcopal Area)
Rock Against Drugs (Tarlac Chapter)