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VOLUME 16, ISSUE 3
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Elevate Eugene
Chamber empowers leaders of today and tomorrow
to become catalysts for positive change
W W W. M O S S A D A M S . C O M
Eugene Chamber
Executive Committee
Mandy Jones, Chair
Cover story
Treasurer
10
Worthington Business
Services
4
Chamber@Work Nigel Francisco,
Past Chair
The Eugene Chamber helps grow local leaders CFO, Ninkasi Brewing
and young professionals. Company
Advertising
Honoring the legacy of Dave Hauser. Page 21
7
Eugene Area
Four Questions
21
Chamber of Commerce
The Chamber asks Linda Addison of Sixth Last Call 541.484.1314
17
Printing
Business News
TechnaPrint
Promotions, new hires and new Eugene 541.344.4062
Area Chamber of Commerce members. Eugene Area Chamber
of Commerce
1401 Willamette St.
Eugene, OR 97401
541.484.1314
Open for Business:
A publication of the
Eugene Area Chamber of
Commerce
(USPS-978-480).
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AT THE FOREFRONT
OF CYBERSECURITY
Summit Bank, Eugenes local community bank, is leading the way
in online customer protections. Were updating our website address,
making email communications more secure, and enhancing encryption.
These measures will provide the safest possible banking experience
to pair with our ongoing commitment to personalized service.
JUNE/JULY 2017 7
Four Questions
McKenzie-Willamette Medical Center is owned in part by physicians. If you are experiencing a medical emergency, call 911.
When Fatemeh Fakhraie moved to Eugene in up over and over again: companies were struggling to
September 2015, she had few friends or connections attract and retain young talent.
to the community outside of her job as digital content Thats a hard issue to tackle as an overall com-
strategist at Northwest Community Credit Union. munity, but we wanted to see what we could do to try
When she saw an ad on social media for the Eugene and impact that issue, Quick-Warner says. The idea
Area Chamber of Commerces first Young Profes- of a day-long seminar focused on young profession-
sionals Summit, she thought it might be a good way als, which had been successfully tried in other cities,
to meet people and learn about local happenings. For quickly picked up steam.
Fatemeh, the experience was transformative. The research showed us that two things really
I met several people who are now part of my influenced peoples desire to stay in this community,
professional network, she says. I see them regularly Quick-Warner explained to Summit attendees. The
and they help me learn about Eugene and ways I can first was building genuine relationships with people.
get involved. Shes given talks at the University of The second was feeling engaged in the community. If
Oregon and the Emerald Marketing Association and we were able to help do that, people were less likely to
recently joined the latter organizations board. move away.
My biggest outcome was to feel more connected She emphasized that although the Young Profes-
to the place Id just moved to, Fakhraie reports. sionals Summit is a one-day event, the Chamber
That is exactly what Chamber leaders hoped for hopes it is just the beginning of each attendees efforts
when they organized the first Young Professionals to get involved in the community. The Chamber is
Summit in 2016. At the second event, which took a resource to help people connect with professional
place May 16th at the University of Oregons Erb development, advocacy, even service opportunities.
Memorial Union, interim Chamber CEO Brittany At the Chamber, we are committed to helping pro-
Quick-Warner welcomed the 400 guests by explain- fessionals succeed in their career and feel supported
ing the gatherings genesis and mission. here, she said.
In various business roundtables focused on how The Summit has additional goals beyond building
the Eugene Chamber could help members address the relationships and community connections. Another
big-picture issues they were facing, one subject came reason young people leave Eugene is the myth that
Cover Story
Sadie Lincoln, Founder & CEO of barre3 closes the 2nd annual Eugene Young Professionals Summit with her keynote address.
there are no jobs or fewer chances to advance another position when the time is right.
in a career. This years Summit offered edu- Over the past year, Elkins has worried
cational sessions on mentoring, professional Elevate: fear+ failure+ that she was getting too pigeonholed into
skills and entrepreneurship to help attendees hard work = achieve learning specialized skills that might not be
elevate their professional opportunities. your goals applicable outside of the company. A new
Many large gatherings have an invigorat- boss encouraged her to continue thinking
ing effect, and this one was no different. My Ashton Eaton two-time Olympic bigger. He said, What are your goals? What
biggest takeaway was the energy, Fakhraie gold medalist, from La Pine, Oregon do you want to do, what do you want to be?
says. I felt hopeful and energized about what expressed to Summit goers the He helped expand my view of what was pos-
power of believing in yourself and of
we could achieve as young professionals. sible. Ive shifted my focus to what makes me
living a life of mind over matter. His
progression from a student in a small happy and what makes me take pride in my
Education and Mentoring work. Her hope for this year is to find better
town to Olympic medalist developed
Elevate was the theme of the 2017 through a lifetime of practice, of work-life balance, then seek out ways to get
Young Professionals Summit. For those setting larger than life goals, of being more involved in a community that she plans
looking to rise up through the ranks of their fearful, falling, failing, and hurdling to call home for the foreseeable future.
professions, the Summit provided educational over those perceived obstacles. Eaton
seminars on subjects such as emotional intel- kicked off the YP Summit, inspiring Building Relationships
ligence, teamwork, building company culture listeners to work hard in the pursuit of The 2017 Young Professionals Summit
their goals and dreams.
and mentoring. also placed emphasis on helping young profes-
The mentorship panel really resonated sionals grow their networks. After an inspir-
with a lot of the group, says Alyssa Powell, ing opening keynote by two-time Olympic
digital media marketing specialist for Palo gold medal winner Ashton Eaton, attendees
Alto Software and one of the events co- coaching from two supportive supervisors. broke into small groups for discussion about
chairs. It made them realize that a mentor My last boss, he saw my skill set and said, what they hoped to learn throughout the day.
isnt always someone who is older than you. I know you havent taken accounting classes, Near the end of the event, the groups met
It could be someone the same age as you, and but I can train you. I can teach you the things again to share takeaways and next steps.
you could reach out to someone younger than you need to know to move up in your career, This type of networking is exactly what
you to help you along the way. she says. So I started shadowing him and Krista Schor, a financial advisor for Ameri-
Becky Elkins, who has worked at the have learned accounting stuff I never thought prise, was after when she signed up for the
University of Oregon Duck Store since I could without that background. It hasnt Summit. The Eugene native graduated from
graduating eight years ago, has first-hand been as seamless as some people with that the University of Oregon with a degree in
experience with the power of mentoring. foundation in accounting, but Im learning economics. She moved to Seattle and worked
She has established a successful career in the Im capable of doing the things he thought I for Uber after graduation, but missed her
companys accounting department thanks to could. And Im learning skills I can transfer to family and friends and is glad to be back in
12 OPEN FOR BUSINESS | EUGENE AREA CHAMBER OF COMMERCE
Cover Story
her hometown.
Schor is still questioning where she wants
to go with her career and hoped that talking
with her peers would provide her with some
ideas. Im really interested in everything, she
says. I want to ask people about themselves
more than talk about myself. I want to know
what they do and if they like it and how they
got there.
Emily Norcross was also after the net-
working opportunities provided by the Sum-
mit. Shes the founder and owner of Recharge
Eugene, which she describes as an exercise
studio, massage therapy clinic, athletic train-
ing room and athlete recovery lounge. She Kevin Alltucker, Professor at the University of Oregon engages young professionals
is new to town and is discovering that about the role of emotional intelligence in professional development and growth.
building a strong network is critical to her
success. Thats something I didnt do before blood, Director of Group Sales at the Eugene This happened through workshops such as
we started. I got into the nitty-gritty of the Hilton could not agree more, They truly have Whats Next for Downtown and the River-
business financing and the construction, and some inspiring people at this conference and, front, Step Up Your Nonprofit Know-How
I didnt invest enough time in the networking being someone who attends a lot of confer- and Finding Your Civic Voice.
piece of it. ences, this was a standout experience and an Quick-Warner led the latter session and
She found this years Young Professionals amazing opportunity, he stated. had encouraging words for participants.
Summit extremely helpful in that regard. Ive Believe you can make a difference. This
already made some really valuable connec- Elevating the Community community were a pretty small city. I came
tions people Ill be able to follow up with In addition to helping young professionals from Kansas City, Missouri, and I felt like no
and develop deeper relationships with, as well elevate themselves, the Summit mission was one knew who I was and I couldnt make a
as potential clients, she said. Jacob Young- to inspire attendees to elevate the community. difference. I love the size of this community.
Its not so small that youre bumping into your Quick-Warner started, attendee Kali Kardas, porting local startups. Thomas Pettus-Czar, a
grandma at the grocery store, but if you show interviewed for a position on the City of Eu- member of the Chamber Board of Directors
up at a meeting two or three times people genes sustainability council. Kardas who has and co-owner of The Barn Light launched a
notice. long had an interest in environmental issues coffee roasting business this spring. Slightly
Young professionals can start small when credits the Summit as the catalyst for her re- Coffee Roasters did a soft rollout of its new
getting engaged with community activism, energized interest in local politics, Since the products by serving as the events official cof-
she said. Attending city council meetings or Summit, I have attended city council meet- fee provider.
writing letters to the editor does not require ings. I wrote an editorial on my viewpoint for Im stoked that the folks who were put-
a huge time commitment. Those interested in The Register-Guard and Eugene Weekly. I ting it on were willing to give a startup local
taking a bigger stand on issues can form coali- also campaigned for a city council candidate coffee roaster an opportunity to do that rather
tions with people who care about the same in my ward. than just using the coffee from the catering
things and take on advocacy roles within the company, he says. To have that opportunity
Chamber. Supporting Entrepreneurship speaks volumes to what theyre trying to do
At the end of her talk, Quick-Warner Driven by feedback from the young with their event.
asked the group what issues they were con- professional planning committee, the first Last years Young Professionals Summit
cerned about. Downtown housing, better Young Professional Summit highlighted en- helped Pettus-Czar make a valuable connec-
serving the homeless community, increasing trepreneurship in our region, and that carried tion to get Slightly off the ground. One of
internship and mentoring opportunities, and over to this years event. Andrew Nelson, As- the speakers was Jonah Boersma, who owns
equal pay all made the list. Quick-Warner sociate Vice President for Entrepreneurship a Dutch Bros. Coffee franchise, he says. He
urged participants to get more involved with and Innovation at the University of Oregons just exuded this positivity and optimism that
those issues. Lundquist College of Business, this years title was infectious.
You have dreams for the future of this sponsor, led a session on entrepreneurship and After the event, Pettus-Czar and Boersma
community and you have a right to share recognizing business opportunities that many met for a beer and talked coffee. His business
them, she said. attendees found inspiring. is light years away and much different than
Feeling inspired by the conversation The Summit walked the talk by sup- ours, but still I could see there were things I
A panel on improving company culture included Michael Fuller of NCU, Cheryl Collins of Ninkasi Brewing,
Sabrina Parsons of Palo Alto Software, and Bryson Womack of IDX Brokers.
JUNE/JULY 2017 17
Business News
THROW Leah
Mortensen
YOUR O joined US
Bank as a
Commercial
Banking
Its more than a simple hand gesture.
Client Representative.
Its something personal, and Leslie Stubbs has been
different for every Duck. promoted to Community
Banking - Private Banking
Its making your mark on campus, Assistant Relationship
the lives of others, the world. Manager. She is a graduate of Northwest
Christian College and is a part of the banks
Its big, its small, but it always Private Client Group. Bethe Hayes has
has an impact. been promoted to Treasury Management
Payments Consultant, where she will work
So come be a Duck, and show the directly with the Commercial Banking Team.
world how youll Throw Your O.
Barbara Jacobs, a retired school
#ThrowYourO administrator, has joined the Eugene
Family YMCAs Board of Directors.
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W
hen Dave Hauser joined the Eugene
Area Chamber of Commerce 25 years
ago, the leadership hoped hed be with
us for five years. We recognized that he
was a rising star and thought hed be
snapped up by a larger Chamber before too long. Fortunately
for us, Dave and his family fell in love with Eugene, and this
community became his lifes work.
He leaves a legacy not just in the things he accomplished,
but also in the ways that he connected with people, listened to
them and helped them move forward. Its no exaggeration to
say Dave touched thousands of people during his tenure here.
Not all were businesspeople. Dave knew that business was cared as much about this community as he did. So, he valued
the bedrock of the community, but he also valued everyones their opinions.
contributions to making Eugene the best. Many people have Though he was a strong business advocate, he valued other
told me that Dave was there when they needed advice, and points of view and was always looking for common ground a
that they considered him a mentor, as well as a colleague and way to move forward together. He took a balanced approach,
friend. never using they vs. us language. People were comfortable
That was Dave. He was open, warm, funny, thoughtful, talking with him because they felt heard.
succinct, calm and patient. He leaves a huge hole in our He rarely took credit for what he helped accomplish. In
community. But I am sure he would brush off that sentiment fact, he was often quick to point to contributions by others.
and tell the rest of us to just carry on without him. Upbeat and humorous: Few people can remember Dave
He believed in making three points, whether it was in a without a smile on his face. And, his happiness was contagious.
presentation or summarizing a meeting. So, its only fitting He was always calm in a clutch situation and never seemed
that this column captures three things about Dave that il- rattled. In one of the joint Chamber golf tournaments, Daves
lustrate how he went about being the President of the Eugene drive hit a car. Immediately, Dave jumped into his cart and
Chamber. He listened, he was upbeat, and he strategized. found the cars driver. He exchanged insurance information,
Listener and Collaborator: Dave was an active listener. He and then resumed his golf game. And, the cars driver became
wanted to understand all the perspectives and why people held a new friend.
them. He asked questions that prompted people to think more Another time, Dave and his wife, Diane, were guests at a
deeply and consider different points-of-view. And, when he fundraising dinner. The host sent Dave an email: Would you
did talk, people listened because they knew his contributions like vegetarian or meat for your entre? Daves reply: Were
would reflect his steady, reasoned approach. from Ames, Iowa.
He always started with the problem, then sought to help fix Even when frustrated, he kept his humor. In an email to a
it in a way that brought people together. It wasnt unusual for colleague, he was talking about a specific issue, and said My
him to call people, find out what they thought about an issue, spell check is broken. Is train wreck hyphenated?
ask who else should he talk with and then circle back to share Strategist and Doer: Dave never sought the limelight, yet
what hed learn. he played an instrumental role in much that has happened in
And, his keen listening made him a collaborator some- Eugene over the past 25 years. Im going to highlight just three
one people turned to help bring people together. Dave was things:
adept at drawing people out and guiding discussions through Eugene Airport: After Dave arrived and in the years since,
the minefield of perspectives that often surface in Eugene. He he actively promoted increasing air service for Eugene. He
always made everyone feel included. He built bridges through came up with the concept of a travel bank to secure service to
his thoughtful, kind approach. Salt Lake City in 2004. Since then, that innovative approach
Being involved in Eugenes politics can be discouraging, but has been adopted by airports around the country. He worked
Dave kept his focus on the long game and knew that people Continued on page 22
JUNE/JULY 2017 21
Last Call
tirelessly to get a Small Airport Com- balanced our communitys connection to Awards, recognizing education
munity Development Grant to launch the river with high quality development champions
service to San Jose on Alaska Airlines. and public space that would bring us
That included raising a $55,000 local together. Leading a process to help Eugene
match to land the $500,000 grant. It was a high-profile project. It balance its budget in the nineties, as it
He was also instrumental in securing took two years and hundreds, if not moved through the Eugene Decisions
additional air service to Los Angeles, thousands, of hours. In the end the CAT process
Phoenix, Las Vegas and Oakland. He forwarded a master plan that was fully
Taking an active role in economic
was always willing to hop on a plane and endorsed by the EWEB Board. Dave
development, whether it was tourism,
travel to meet with airline executives and was a key to bringing people together
new businesses or supporting local
make Eugenes case. His passion and to find the common ground that set
business expansion
business advocacy resulted in the service the stage for what will develop into a
we have today. prominent connection between the river Chamber staff remember he was the
Vision 2020: The Chamber went and downtown, and he continued to first at the office and the last to leave.
through several planning efforts during champion the project. And, as they repeatedly said, He always
Daves tenure. In 2006, he realized it Those are examples of Daves had your back. He was ready to help,
was time for a different approach. He leadership and slow, but steady approach. and reminded them that bad news
convened a meeting of the four people He accomplished so much more, and he doesnt get any better with age.
in line to be chair of the organization collaborated to put in place committees As key as Dave was to the Chambers
and asked them to make a commitment: and programs that will continue to work, he was equally devoted at home.
agree to be chair for two years versus the thrive and make our region a better Daves children didnt really know how
traditional one year. He wanted both place. This is not an exhaustive list, intense their Dads job was until they
continuity and stability in the boards but captures the diverse organizations grew up. He was always there for them,
leadership. They all said yes. touched by Dave: fitting in outings, coaching, and laugh-
He felt that the Chamber needed to ing. His wife and children came first.
find the nexus where it could advance Creating the Local Government
Every day Dave did one of three
proactive positions, instead of reacting Affairs Council, a Chamber group
things: he was convening a group,
to things that were happening. The started in 1999, that nurtures dialog to
catalyzing a discussion or championing
resulting plan had three planks (of study and take positions on issues
an issue. In all, he was a strong business
course): membership, public policy and advocate. I encourage people who have a
Being active in the founding of the
political action, and economic develop- story to share to send letters to the editor.
Arts & Business Alliance of Eugene
ment. It also included two things very We can honor Daves legacy by
dear to Dave: collaborative leadership Keeping Downtown Eugene, Inc. embracing how he approached life. He
and finding common ground. That plan afloat when it faced difficulties chose his words wisely. And though he
adopted a decade ago has guided the might disagree about an issue, he was
Chambers work ever since. Helping three 20-somethings launch never disagreeable. He was influential,
An article in the Chambers Open the Young Professionals Network yet never felt the need to take the lead.
for Business that provided details of He preferred to put the right people
the plan, quoted extensively from the Taking a behind the scenes leadership
together, and support and encourage
board leaders, but there were no quotes role in the formation of BEST (Better
them. He listened intently and sought
from Dave. He preferred to play a Eugene-Springfield Transportation)
common ground.
behind-the-scenes role. Yet, without And he always ended his com-
Advising City Club of Eugene leaders
his foresight, there would have been no muniques with a word that reflected his
on how to involve businesspeople
Vision 2020. consistently positive attitude.
EWEB Riverfront: Dave agreed to Championing RAIN (Regional Onward!
co-chair the Community Advisory Team Accelerator & Innovation Network)
(CAT) for EWEBs riverfront master and helping it secure its downtown Liz Cawood was Chair of the Eugene
plan in 2008. It fit Dave to a T. Here building Chamber board in 1995 and actively in-
was an opportunity to invite hundreds volved in Chamber activities since 1980.
of people to share their hopes for the Influencing redistricting Shes the president of CAWOOD, a full-
site. As Dave said, We listened hard to service marketing agency.
find shared ideals. The resulting vision Collaborating to found the ACE
EUG to PHX
Strength in numbers
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