Académique Documents
Professionnel Documents
Culture Documents
Content
2
Instructor: LTT Xun
1
2/1/2012
External environment
4
Instructor: LTT Xun
2
2/1/2012
Environment in HRM
6
Instructor: LTT Xun
3
2/1/2012
Environment in HRM
Adjustment
Feedback
Open-system model
Instructor: LTT Xun 7
Environment in HRM
Systematic view on HRM:
Enterprise is a system and HRM is a series of activities in that
system
Enterprise is an open system
HRM and other activities: influencing each other and be
influenced by environment
8
Instructor: LTT Xun
4
2/1/2012
Laws
Labor law (1995): strike,
Socio-cultural forces:
Cultural norms
Different cultures in workforces
Changing in learning culture from passively to actively
Competitors
Competition for HR the most valuable resource
Competitive personnel policies: working environment, payment
policies,
5
2/1/2012
Technology:
Influencing training: at any time & any place
Sending and receiving information as well as locating and
gathering information
Changing in skill requirements, work roles and resulting in
redesigning work structure
New business model e-commerce
Customers
Who are customers?
Responsibility of HRM?
6
2/1/2012
Internal environment
Organizational culture
Influencing
Employee performance
Employee satisfaction
Organizational effectiveness
=> How are organizational culture formed and developed?
Mission Vision and Strategy
Forming human resource policies
Internal environment
Stakeholders management
Who are stakeholders?
Roles of stakeholders
management in HRM?
7
2/1/2012
Internal environment
Stakeholders management
Who are stakeholders?
Roles of stakeholders management in HRM?
Employees
DISCUSSION QUESTION