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Can I help you?
Customer
The sentences below are part of a conversation between a shop assistant and a customer.
You have the sentences for the customer and your partner has the shop assistant's. Working
with your partner, put the complete conversation in the correct order.
You are not allowed to show your sentences to your partner. Instead, you must read the
sentences aloud. Number the conversation 1 to 19. Your part will be marked 2, 4, 6, etc.
_________________________________________________
The sentences below are part of a conversation between a shop assistant and a customer.
You have the sentences for the shop assistant and your partner has the customer. Working
with your partner, put the complete conversation in the correct order.
You are not allowed to show your sentences to your partner. Instead, you must read the
sentences aloud. Number the conversation 1 to 19. Your part will be marked 1, 3, 5, etc.
Before class, make one copy of the worksheet for each pair of students and cut as indicated.
Procedure
Begin the activity by eliciting questions that a customer buying a T-shirt would ask a shop
assistant and vice-a-versa. Write the students ideas on the board.
Next, divide the class into pairs and distribute the worksheets.
Tell the students that they have a shopping conversation but that it is not in the correct order.
Explain that the students must work together to put the conversation in order by numbering
the sentences 1 to 19.
Emphasize that they are not allowed to show each other their worksheet. If possible, sit the
students back to back.
Then, tell the pairs to make a short continuation of the conversation. This could be about
how and where to pay, for example.
Finally, ask the students to memorize the conversation. First the shop assistant reads and
the customer tries to remember what to say and then vice versa.
Answer Key