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MATRIX NO : 124537
Peter Salovey and John D. Mayer had been the leading researchers when
they started their research due to Emotional Intelligence since 1990. They defined
Emotional Intelligence in their influential article Emotional Intelligence as, the
subset of social intelligence that involves the ability to monitor ones own and others
feelings and emotions, to discriminate among them and to use this information to
guide ones thinking and actions (1990).
Based on above figure, we can summarise that there are several steps on
knowing and manipulating emotional intelligence. By referring to those steps, we will
be successfully control and manage our emotion on diverse situation.
WHY IS EMOTIONAL INTELLIGENCE
IMPORTANT