ENGL 2311-D01

Summer I-2015
Professor Rachel
Wolford, PhD

Group 2 Students

Logann Lamb Jones

Katherine Taylor Floyd
Celia Flora Muniz
Simran Rachel Singh

1
 Table of Contents

i) Transmittal Letter & Introduction .... 1

ii) Description of the Current Situation 2

iii) Description of the Project Plan . 4

iv) Description of the Groups Qualification ... 9

v) Cost-Benefit Analysis of the Proposed Solution ... 10

vi) Conclusion .. 12

vii) Appendices .. 13

A. Group Members Resumes A-1

B. Reference List . B-1

 DEPARTMENT OF ENGLISH TEXAS TECH UNIVERSITY
English-Philosophy [ENGPHIL] Building, 2nd Floor, Lubbock, Texas 79409
Contact: (806) XXX-XXXX email: simran.singh@ttu.edu
Katherine Taylor Floyd, Logann Lamb Jones, Celia Flora Muniz, Simran Rachel Singh
Group 2 Students ENGL 2311-D01 Class Summer I, 2015

June 30, 2015

STUDENT GOVERNMENT ASSOCIATION CITIBUS

Texas Tech University, Room 302 801 Texas Avenue
Lubbock, Texas 79409 Lubbock, Texas 79401

SUBJECT: Proposed Additional & Revised Bus Stops and Routes at Texas Tech University

Dear Members of the TTU Student Government Association and CitiBus:

The students of Group 2 of ENGL 2311-D01 Class - Summer I, 2015 under the
Instructorship of Professor Rachel Wolford, PhD would like to thank all of you for
allowing us this time and the opportunity to present this proposal to you.

Due to the current conditions and circumstances described in detail, we are

proposing for your favorable consideration creation of additional and revised bus stops
and bus routes in the Texas Tech University transportation system. We have studied the
current situation and made a detailed project plan elaborating on the approach and
solutions for the implementation of our proposal. Additionally, we have put together a
cost-benefit analysis as well as enumerated the qualifications of our group members for
your consideration. We believe that we have developed a comprehensive, well-thought,
and effective plan and our proposal would enhance the current bus transportation services
that are presently provided. If implemented, we believe that the additional and revised
bus stops and routes would have a positive impact on the student body at Texas Tech as
well as increase the utility of this valuable service.

Thank you once again for giving us this opportunity and for considering our
proposal. Should you have any questions or need any clarifications, please do not hesitate
to contact our groups administrative liaison, Simran Singh through email at
simran.singh@ttu.edu or by phone at 806-XXX-XXXX. We look forward to hearing
from you.

Respectfully submitted,

Taylor Floyd, Logann Lamb, Celia Muniz & Simran Singh

Group 2 Students of ENGL 2311-DO1 Class
Instructor: PROFESSOR RACHEL WOLFORD

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Group 2 Proposal ENGL 2311-D01
 CURRENT SITUATION
As most of you know, Texas Tech University (TTU) is the second largest
university campus in the United States spread over 1,839 acres (College Atlas, 2015).
Although this is something that all of us are proud of, having such a large university
campus creates its own set of problems for students needing to get to class. Whether it is
from a dorm on-campus or a living facility off-campus, commuting to class and in-
between classes can take more time than you would think.

In order to make the commute easier and faster for students, Texas Tech
University administration created a bus transportation system where they purchased
dozens of buses to run all over campus and the surrounding areas. This helps transport
students to and from class on-campus, the student commuter parking lots, and from the
main off-campus apartment complexes surrounding the university. This makes it possible
for students that do not have vehicles of their own and do not live on-campus to get to
class in a safe and timely manner, as opposed to walking or riding a bike or even driving
their own vehicles on-campus which can create congestion and road hazards.

Buses make rounds to the student commuter parking lots for those that live off-
campus and drive their vehicles to school. These student commuter parking lots are very
effective but are located in inconvenient areas, such as the vicinity of the football stadium
or the United Spirit Arena. This creates a long walk for commuting students to class. The
bus transportation system helps students to get to class on time and also prevents students
from driving on campus, as that is not permitted during the daytime hours on school days.

Although the current bus transportation system shuttles to almost everywhere on-
campus, the main problem with the present bus routes and stops is that there are a few
key buildings and areas that are left out. For example, students in the Science Quad, the
Engineering Key, and the Health Sciences Center live the harsh reality of walking to and
from class no matter the time or the weather because of the bus transportation systems
lack of stops closer to these areas. Recently, the Weather Channel included Lubbock,
Texas as one of the four toughest weather cities in America due to Lubbocks
unpredictable and intense weather patterns (Final Four Round: The Weather Channel).
This means that you could be going to class in normal weather conditions under the blue
skies of West Texas and end up in a tornado, a flood, or a blizzard by the time your
professor is finished with the class lectures. In these inclement weather conditions, trying
to get on a bus to go where you need to go is almost impossible. Sometimes it can feel
like students spend more time trying to find a bus to stay out of the bad weather while
trying to make it to class on time than the time they actually spend in class.

After creating a survey and posting it online for other Texas Tech students to fill
out anonymously, it was evident that the present bus transportation system is not being

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Group 2 Proposal ENGL 2311-D01
 used to its full potential. We learned that a large number of students dont even use the
bus system at all because of its lack of stops where it is needed. 47% of the people that
took our survey said that they feel the system is not useful at all and the 53% that did find
some utility use it to go to and from places in the main part of the university campus.
Lastly, buses are needed more during winter than at any time of the year for obvious
reasons. However, during winter months it is hard to find room on crowded buses when
everyone is trying to get from the parking lots to classes and in-between all at the same
time. More buses should be traversing the routes during the colder months to make more
room for the extra students who do not normally ride the bus but for the inclement
weather outside. If additional stops were added at the Science Quad, the Engineering
Key, and the Health Sciences Center, more students would be able to take the bus and get
to class on time and stay out of the bad weather.

Figure 1 below shows the existing bus stops along the current bus routes that serve
the Science Quad, Engineering Key, and the Health Sciences Center. These bus stops are
not located close enough to the key buildings in these areas to effectively decrease the
walking distance and provide convenient access to the bus for the students.

Figure 1: Current Bus Stops and Bus Routes. Source: Citibus Website.

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Group 2 Proposal ENGL 2311-D01
 PROJECT PLAN
Statement of Purpose: The purpose of this proposal is to request the Student
Government Association of Texas Tech University and Citibus System of Lubbock,
Texas to add additional bus stops and revise the current bus routes at TTU.

Overall Solution: In order to make the Texas Tech bus transportation system more
efficient and effective and at the same time make it more easily accessible for the entire
student body thereby increasing its utility; we propose to add three additional bus stops.

Forecast of Plan: TTU campus is large and the academic buildings are widespread
throughout the campus. Buses are utilized to make the commute to classes shorter, faster,
and convenient. To create an organized campus, the buildings are grouped together based
on the subjects taught by related departments. We have found that a large number of
buildings are not easily accessible by bus riders due to the existing bus stops on the
current routes. Based on our research, we found that science, engineering, and health
sciences students do not enjoy easy access to the existing bus routes on campus.
Therefore, we propose adding three additional bus stops in locations that are in close
proximity to the science, engineering, and health sciences academic buildings.

Figure 2 below shows the three additional stops we are proposing. Each new stop is
discussed in further detail in the following sections.

Figure 2: Proposed Bus Stops. Source: Citibus Website.

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Group 2 Proposal ENGL 2311-D01
 1. The Science Quad
Every student enrolled at Texas Tech University must fulfill the core curriculum
requirements set by the university. Of the approximately 44 hours of the various core
classes required, around six hours are for mathematics and eight hours are for life &
physical sciences for a total of 14 hours. These 14 hours of core curriculum requirement
classes are mostly taught in the academic buildings of the Science Quad. Based on this
knowledge, we infer that every student at TTU will at some point in their academic life at
the university take at minimum two to four classes at the Science Quad.

Table 1 below shows the five departments that make up the Science Quad along
with the number of students enrolled in classes offered by these various departments. Per
Table 1 below, 65,124 students (albeit these are overlapping students) have taken either a
minimum of one or several classes offered by the Science Quad departments during the
academic year 2013-14. Based on these statistics, we can safely say that the academic
buildings in the Science Quad hold classes for a large number of enrolled students.

DEPARTMENTS IN THE STUDENT ENROLLMENT

SCIENCE QUAD 2013-14
BIOLOGICAL SCIENCES 10,492
CHEMISTRY & BIOCHEMISTRY 17,094
GEOSCIENCES 8,424
PHYSICS 5,193
MATHEMATICS AND STATISTICS 23,921
TOTAL 65,124
Table 1: Science Quad Statistics from TTU Fact Book

Furthermore, the walking distance from the current bus stops at Holden Hall or the
Student Union Building to the Biology Building is approximately 0.4 miles (Refer to
Figure 1). For these reasons, we believe that the Science Quad area needs a bus stop that
is centrally located to the academic department buildings mentioned in Table 1.

Currently, there is a bus stop built at site J in Figure 3 below but because it is not a
major stop, it is not used as much by the students. However, our research shows that it
should be made in to a major stop due to the large number of students that have classes in
the surrounding science buildings. Therefore, we propose that the current underused site J
be relocated to the new site of the proposed stop as indicated by the red hexagonal shape
in Figure 3 below and be made in to a major stop along the current bus route.

The academic buildings in the Science Quad will be a shorter walking distance
from the proposed new stop. Additionally, the walking distance to Murray Hall, a
dormitory and dining area, will also be shortened from this proposed new bus stop.

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Group 2 Proposal ENGL 2311-D01
 Figure 3: New Bus Stop in the Science Quad. Source: Citibus Website.

2. The Engineering Key

There are nine departments in the College of Engineering and their academic
buildings are located within the area known as the Engineering Key. According to Table
2 below, there are 28,065 students (albeit these are overlapping students) enrolled in one
or more engineering departments. Therefore, there should be a bus stop for convenient
and easy access for students who use the buildings located within the Engineering Key.

DEPARTMENTS IN THE STUDENT ENROLLMENT

ENGINEERING KEY 2013-14
CIVIL AND ENVIRONMENTAL ENGR 3,854
CONSTRUCTION ENGR - ENGR TECH 1,474
CHEMICAL ENGINEERING 1,843
COMPUTER SCIENCE 1,952
ELECTRICAL AND COMPUTER ENGR 4,546
ENGINEERING 1,987
INDUSTRIAL ENGINEERING 2,046
MECHANICAL ENGINEERING 7,538
PETROLEUM ENGINEERING 2,825
TOTAL 28,065
Table 2: Engineering Key Statistics from TTU Fact Book

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Group 2 Proposal ENGL 2311-D01
 The closest bus stop to the engineering buildings is close to Holden Hall. This stop
is not convenient for students who have classes in the buildings of the Engineering Key.
For example, the distance from Holden Hall to Livermore Center (the farthest
engineering building) is approximately 0.4 miles (Refer to Figure 1).

Figure 4: Bus Stop for Engineering Key. Source: Citibus Website.

According to Figure 4 above, the engineering buildings are all along the
Engineering Key on both sides of Boston Avenue (West and East) and North of the
Memorial Circle. The current bus stop is convenient for easy access to the buildings on
the East side of Boston Avenue in the Engineering Key. An additional stop as indicated
by the red hexagonal shape in Figure 4 above will shorten the walking distance to all the
engineering buildings located on either side of the Boston Avenue divide since it will be
centrally located and more easily accessible to more students in the Engineering Key.

3. The Health Sciences Center

Based on our survey, many pre-professional health students have jobs or volunteer
at the Health Sciences Center (HSC) and the University Medical Center (UMC)
connected to the HSC. However, the HSC is located clear across Marsha Sharp Freeway

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Group 2 Proposal ENGL 2311-D01
 in the Northwest quadrant, far away from the main campus. The walking distance from
the Student Union Building on the main campus to the HSC is approximately 1.6 miles;
clearly a prohibitive distance on foot even on a good weather day. One of the campus
buses, the Masked Rider, has a stop in the commuter satellite parking lot West of the
HSC. However, the walking distance between the parking lot and HSC is approximately
0.7 miles; still too long a distance for students, especially under harsh weather conditions.

Figure 5: HSC Bus Stop. Source: Citibus Website.

Figure 5 above shows the walking distance from the current bus stop (blue line) as
compared to the walking distance from the proposed new stop (red hexagonal dot). The
proposed relocated bus stop would decrease the walking distance significantly in
comparison to the current stop. Also, the proposed new stop avoids crossing through any
intersection, which is safer and better for students, whereas you cannot avoid going
through an intersection with the current stop.

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Group 2 Proposal ENGL 2311-D01
 GROUPS QUALIFICATIONS
We have written this proposal for additional and revised bus stops and routes to
the bus transportation system based on our first-hand experiences as full-time commuting
and on-campus resident students of Texas Tech University. Additionally, all four of us
have been students at TTU for a minimum of two full academic years. This personal
experience as TTU students living in Lubbock and having gone through at least two
seasonal cycles has given us plenty of insight on how the bus system currently operates,
weather-related issues, and what can be done differently to make it an even better ride.

As students, having to walk all over the university campus in any type of weather
can be problematic just because of the sheer size of the TTU campus in terms of area.
However, we are also well aware of the difficult weather conditions that prevail in
Lubbock, Texas which compounds the problem we face negotiating the campus, whether
it be between classes or to and from our residences and classes. Some members of our
group have had classes in the Science Quad, some have done undergraduate research
work in the Engineering Key, and some of us have had to work, shadow, and volunteer
both at the Health Sciences Center and at the University Medical Center. To further
expand our knowledge and understanding of the bus transportation system at TTU;
Taylor sent out a brief survey to fellow students, Logan researched the costs associated
with the TTUs bus transportation system, Celia interviewed a couple of the bus drivers,
and Simran produced the project plan. Collectively, we have all been involved
individually and separately in research and data analysis and as a group we felt confident
in our abilities to make this proposal. Please also refer to our current resumes that are
attached to this proposal in Appendix A.

Lubbock, Texas is well known by all of us for its severe weather conditions. Now
it has also been officially confirmed by the Weather Channel as one of the toughest
weather cities in the nation (Final Four Round: The Weather Channel). Having to walk
across campus, sometimes swiftly, or just across buildings in harsh weather conditions
can be not just challenging but also discouraging. As students, each one of us in the group
has had to make a decision whether to go to class or not to because of bad weather
conditions. At times it can be depressing even for the most motivated students to brave
the inclement weather to reach class or work. If students do attempt to go to class in bad
weather conditions they still run the risk of possibly reaching their destinations late and
be counted tardy. Risk of injury and illness is also present. This proposal was written to
hopefully better the student life and academic experience of all students at TTU but more
importantly to increase student attendance in class. We believe that if our proposal would
be implemented, it would make the TTU campus less congested as students would be less
inclined to drive their own vehicles on campus and thereby increase road safety.

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Group 2 Proposal ENGL 2311-D01
 COST & BENEFIT ANALYSIS
We discovered by researching for this project proposal that in previous years,
several different ideas and plans have been floated to increase the number of buses and
bus stops at Texas Tech. None of these ideas and plans came to fruition simply because
of inadequate funds. If proper allocation and appropriation of funds were made, the
problems students currently face with an ineffective bus transportation system within
Texas Tech would have been solved. The cost of transportation system includes the
purchase or lease of buses, fuel/diesel cost, cost of routine maintenance on the buses, and
the salaries of the bus drivers and support staff. There needs to be either a higher budget
allocation for the transportation system by the universitys financial administration or a
new source of revenue stream has to be found to fund this project proposal for increased
buses to serve additional bus stops and bus routes.

2013-14 2014-15 2015-16

Description (Actuals/Assumptions) (Actuals/Assumptions) (Projected)
Admissions Total 30,005 33,200 36,700
Transportation Money from
$50 $52 $100
Tuition Per Student
Total Amount from Student
$1,500,250 $1,726,400 $3,670,000
Tuition
Number of Buses 21 21 25
Number of Routes 3 3 3
Total Cost of Bus
$2,700,000 $2,700,000 $3,500,000
Transportation System
Table 3: Key Statistics for TTU Transportation System. Source: TTU Fact Book and math calculations

Referring to Table 3 above, during the academic year 2013-2014, student

enrollment was at 30,005. A flat transportation fee of $50 was charged to every student
that was enrolled in at least 12 credit hours, resulting in total revenue of $1,500,250 for
transportation needs. However, the total expense of transportation in 2013-14 was
$2,700,000 resulting in a net deficit of $1,199,750 for transportation. This deficit was
covered by the university through allocation of funds from sources outside of the budget
for the bus transportation system.

In academic year 2014-2015, the university reached an all-time high student

enrollment of 33,200. Likewise, a flat transportation fee of $52 (increase of $2 from
previous year) was charged to every student that was enrolled in at least 12 credit hours,
resulting in total revenue of $1,726,400 for transportation needs. However, the total
expense of transportation in 2014-15 remained steady at $2,700,000 resulting in a smaller

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Group 2 Proposal ENGL 2311-D01
 net deficit of $973,600. Nonetheless, $973,600.00 shortfall in the transportation budget is
still a substantial amount and the university had to cover the deficit yet again from other
sources of funds in the overall budget of the university.

We project, based on the trend for the past two academic years, that TTUs
enrollment in the upcoming academic school year 2015-2016 will reach another all-time
high to approximately 36,700 students. This assumption is an increase in student
enrollment of about 3,500 over the 2014-15. The actual student enrollment increased in
2014-15 year over 2013-14 was 3,195 students (33,200-30,005). We respectfully propose
that the student transportation fee be increased by a flat $48 from $52 to $100 per
students who are enrolled in TTU on a full-time basis. This increased flat student
transportation fee collection of $100 per student from projected student enrollment of
36,700 for the academic year 2015-2016 will bring in total revenue for the transportation
system of $3,670,000, a net increase of $1,943,600 over the previous academic year.

Student Transportation Fee Flat $ Amount

120
100
80
60
40
20
0
2014 2015 2016

Tuition Fee

Table 4: Flat Student Transportation Fee for FT UG Student. Source: Source: TTU Fact Book

We also project and assume that with the additional bus stops and bus routes that
we have proposed and recommend in our Project Plan beginning on page 5 of this
document; additional buses, bus drivers, support staff and maintenance crew will be
needed. These associated additional costs will bring the total expense of transportation in
the year 2015-16 to approximately $3,500,000, a net increase of $800,000 over the
previous year. This scenario still leaves a budget surplus of $170,000 which the bus
transportation system can use to prepare for future student enrollment increases and better
and more efficient bus system to serve the students, staff, and faculty of Texas Tech
University. Another possible use of the surplus funds could be the reinstatement of Safe-
Ride program, which was cut due to lack of funds. Please see Table 4 above in
conjunction with Table 3 for a graphical and mathematical representation.

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Group 2 Proposal ENGL 2311-D01
 Although the increase in student transportation fee from the current $52 to a
projected $100 (a 92% increase) will not cost the university anything; it will cost the
enrolling students a little more, which may cause some push back from the students. Year
to year there are tuition increases; however, most of the time the student body does not
see the benefit of those increases. With this increase in the student transportation fee, we
believe, the students at Texas Tech will immediately be able to see and sense the benefit
of a better, more efficient, easily accessible, and more frequently usable service which
encourages them to get to class even when the weather is bad, and keeps them away from
being in the elements thus preventing injuries and illness.

We further believe that the benefit outweighs the increased cost of student
transportation fee. The entire university would benefit from the implementation of
additional bus stops on the existing bus routes or adding additional busses to the revised
bus routes to ensure students a faster ride from class to class as well as from their living
quarters to class. Increasing the number of busses even by one on each bus route will cut
down the wait time from bus to bus and will also provide more room on each bus. The
busses right now are crammed beyond capacity at certain times and in certain places.
This happens even more so during the morning and noon hours as well as at the end of
the day. Once the less than pleasant weather is added to the equation there is simply not
enough or adequate transportation available for students. We also believe that the class
attendance would increase especially during inclement weather conditions.

CONCLUSION
Our goal with the proposed changes for increased bus stops and additional bus
routes is simply for students to have a great academic life, learning opportunities, and a
safe environment. We believe, implementing the proposed changes to the current bus
transportation system achieves the goal. Yes, the student transportation fee will increase
by 92% but in absolute dollars, it is only a $48 increase after all. The university
administration will be happy that they do not have to fund the shortfall in the
transportation budget as in the years past and the transportation and parking services will
be happy that they have a little cushion when it comes to availability of funds. We
believe it is a win-win proposition for everyone at the Texas Tech University family.

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Group 2 Proposal ENGL 2311-D01
 APPENDIX A
GROUP MEMBER RESUMES
DESIGNER: LOGANN LAMB JONES
RESEARCHER: KATHERINE TAYLOR FLOYD
RESEARCHER: CELIA FLORA MUNIZ
Appendices
EDITOR & LIAISON: SIMRAN RACHEL SINGH

APPENDIX B
REFERENCES

13
 LOGANN LAMB JONES
10604 Clinton Avenue, Lubbock, Texas 79424
Tel: 806-781-**** email: logann.lamb@ttu.edu

PROFESSIONAL OBJECTIVE:
Utilize my education, experience, interpersonal skills, and personality to help optimize
output and services provided by a professional organization.

WORK EXPERIENCE:

TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER ORTHOPAEDIC

SURGERY DEPARTMENT, Lubbock, Texas
Student Assistant: October 2013 Present
Clinic Office Assistant
o Referral Center
New patient set up in practice management system
Create patient accounts in practice management system
Communicate with outside insurance companies, hospitals, and
physician practices to complete new patient work up
Process insurance verification
Scheduling appointments
Communicated with patient & referring physician of scheduled
appointment
Optimize schedules based on individual physician preferences and requests
to include over-booking rules
Process Work Comp claims
o Billing/Coding
Printed office notes
Scanned notes into system
Collaborated with The Coding Network for outsourced claims
o Answered incoming patient calls
Bone Bank Coordinator Assistant
o Process tissue transplant requests for area surgeons
o Collaborate with area surgeons, hospitals, & surgery centers to deliver tissue
requests
o Complete documentation of deliveries to ensure appropriate billing and inventory
o Ensure safety and quality of tissues by monitoring refrigeration equipment and
storage areas

Appendix A-1
TEXAS TECH UNIVERSITY HEALTH SCIENCES CENTER
OPHTHALMOLOGY DEPARTMENT, Lubbock, Texas
Student Assistant: January 2012 Sep 2013
Clinic Office Assistant
o Assist in planning and coordination of professional continuing education
conferences and extended educational hours for Ophthalmologists &
Optometrists.
o Greet patients when entering the clinic
o Answer incoming patient phone calls
o Check patients in and out
o Handle patient payments
o Schedule appointments
o Process surgery packets
o Train new reception staff
Telephone management
Practice Management System (GE Centricity)
Electronic Medical Record System (Eye Doc)
Optician
o Assist patients with eye glass selection
o Process selection
o Handle patient payments
o Face to face interaction with patients
o Help manage inventory

THOMPSON AND KERBY LAW FIRM, Lubbock, Texas

Receptionist: April 2009 August 2011
Law Office Assistant
o Operate telephone switchboard to answer, screen, or forward calls, providing
information, taking messages, or scheduling appointments.
o Greet persons entering establishment, determine nature and purpose of visit,
and direct or escort them to specific destinations.
o Transmit information/documents to clients using computer, mail, or fax
machine.
o File and maintain records.

EDUCATION:
TEXAS TECH UNIVERSITY, Lubbock Texas
Human Development and Family Studies Candidate. Class of 2015
TRINITY CHRISTIAN HIGH SCHOOL, Lubbock Texas. Class of 2011.
REFERENCES: Provided Upon Request

Appendix A-2
 KATHERINE TAYLOR FLOYD
katherine.floyd@ttu.edu - 432-***-5993
Permanent Address: Current Address:
2312 Seaboard Ave. 5206 15th Street
Midland, TX 79705 Lubbock, TX 79416

Education:
Bachelor of Science in Restaurant, Hotel, & Institutional Management
Texas Tech University, Lubbock, Texas Expected Graduation: May 2016

Work Experience:
Lake Ridge Country Club (Hospitality Services) Lubbock Oct 2013 to Present
Server/bartender/beverage cart attendant
Setting up/tearing down for events
Making drinks in the bar/on the golf course
Drive the beverage cart on the golf course
Take orders/wait tables
Work 25-30 hours a week
AT&T Byron Nelson Golf Tournament (Bartender) Irving May 26 to May 31 2015
Server/bartender
Set up bar/buffet areas
Make drinks for patrons
Worked 55+ hours for 1 week
Bahama Bucks (Server) Midland, Texas April 2011 to Aug 2013
Prepared sno cones, smoothies, fruit, and soft drinks
Worked cash register at drive thru and walk up window
Helped managers make schedules and monetary closing duties
Worked average 30 hours a week
Aeropostale (Retail) Midland, Texas Oct 2009 to Aug 2011
Worked cash register, dealt with customers and unexpected dilemmas
Good with customers
Folded clothes
Set up window displays and store layouts
Organized stock room
Checked inventory
Worked average 30 hours a week

Activities and Certifications:

Delta Gamma Fraternity
Student Event Planners Association
Tech RHIM Association
T.A.B.C Certified

Appendix A-3
 CELIA FLORA MUNIZ
2307 25th Street, Lubbock, Texas 79416
Tel: 817-000-5555 email: celia.f.muniz@ttu.edu

PROFESSIONAL OBJECTIVE:
To obtain an opportunity to intern abroad and learn healthcare techniques and enrich my
cultural experience.
SKILLS & ABILITIES:
Im versatile and adapt well in difficult situations. I am CPR and AED certified and have
great work ethics. I am also great with speaking to kids and keeping them calm. I am fluent
in Spanish.
WORK EXPERIENCE:
Texas Tech University, Lubbock, Texas
Student Conduct Office. December 2014-Present
Extracted data from one database and reinstalled it into a new database.
Childcare. October 2014-December 2014
Accompanied a child with disabilities to her Occupational therapy, Speech/feeding
therapy, and physical therapy. I also fed her through a tube in her stomach and
administered medicine.
MHMR Starcare. Technician IV July 2013-February 2014
I took care of four mentally disabled ladies. This included administering their medicine,
feeding them, bathing them, and changing their briefs. Three of these ladies were
wheelchair bound.
EDUCATION:
Texas Tech University, Lubbock, Texas
Bachelors of Science in Human Development and Family Studies Candidate
I currently have a 3.0 GPA. I am doing pre-med which allowed me to have a minor in
biology and chemistry. I also have a minor in Spanish. I wrote two research papers in
biology one on how pH affects radishes and the other on how effective cleaners are. I
was also on the executive board for my sorority which displays leadership skills and
responsibility.
Juan Seguin High School, Arlington, Texas
Kept a 3.8 GPA. Went to a medical conference, shadowed a pediatrician, observed a
gynecologist, and learned to suture. Was involved in National Honor Society and Student
Council. I can work great in teams and enjoy doing a lot of community service.
REFERENCES: Provided Upon Request

Appendix A-4
 SIMRAN RACHEL SINGH, CPhT
TEXAS TECH UNIVERSITY, HONORS COLLEGE, LUBBOCK, TEXAS 79409
e-mail: simran.singh@ttu.edu - Cell: (214) X@X-XZXZ

EDUCATION Texas Tech University - Honors College, Lubbock, Texas

Bachelor of Science in Biochemistry with Honors Candidate.
Classification: Junior. Expected Graduation: May 2017
Current GPA: 3.9 on a scale of 4.0. Classification: Junior
President's Honor List: Fall 2013, Spring 2014, Fall 2014 semesters
Admitted to pursue an MD degree at the School of Medicine, Texas Tech University
Health Sciences Center, Lubbock, Entering Class of 2017 as a candidate in the
Undergraduate to Medical School Initiative (UMSI) program
Admitted to pursue STEM MBA degree at TTU Rawls College of Business beginning
Fall 2016 with expected graduation in August 2017
2013-17 Presidential Merit Scholarship and Top 10% Scholarship
2015-16 Chancellors Council Academic Scholarship [Honors College]
2015-16 College of Arts & Sciences Academic Achievement Scholarship
2015-16 Chemistry & Biochemistry Undergraduate Scholarship
2015-16 John R. Bradford Scholarship [TTU Parents Association]
2014-15 Col. Michael & Constance Morse Scholarship [Honors College]
2014-15 Raymond Green Memorial Scholarship [TTFCU]
2013-14 Chemical Rubber Company Award. Department of Chemistry
2013-14 Samuel Hunt Lee Memorial Scholarship. Department of Chemistry.

TEACHING\ Honors Undergraduate Research Scholar [2014-15] Mentor: Prof. Siva A. Vanapalli, PhD
RESEARCH Supplemental Instructor for General Chemistry [TTU SOAR-Fall 2014 & Fall 2015]
Undergraduate Teaching Assistant for Biology [Prof. Michael L. Dini, PhD-Fall 2014].

LEADERSHIP Chancellors Ambassador: Texas Tech University System [2015-17]

AND CAMPUS Honors College Ambassador: Texas Tech University System [2015-17]
ACTIVITIES President: South Asian Student Association [Year 2015-16]
Secretary: South Asian Student Association [Year 2014-15]
Community Service Chair: Minority Association of Pre-Med Scholars [Fall 2014]
Member: Honors College Honor Society Eta Omicron Nu [HON], Alpha Lambda Delta
Academic Honor Society, and Golden Key International Honor Society; Honors College Book
Club and Friday Lunch Discussion
Nominated: Dr. Greg I. Gellene, Professor of Chemistry for 2014 Professing Excellence Award
and 2015 Presidents Excellence in Teaching Award, both of which he won.

VOLUNTEERING University Medical Center (UMC), Lubbock, Texas [Fall 2013 & Spring 2014]
Volunteered as a Certified Pharmacy Tech in the Inpatient Pharmacy at the University
Medical Center, Lubbock every week (Total 120 hours)
Volunteered over 750 hours during four years of Hebron High School, Carrollton, Texas in
mostly healthcare related institutions in the Dallas, Texas metro area.

SHADOWING TTUHSC-School of Medicine & UMC Breast Care Center, Lubbock, Texas
Shadowed and observed Dr. Candy Arentz, MD, FACS, Associate Professor of Surgery
at TTUHSC School of Medicine and Director of Breast Surgical Oncology Center at
University Medical Center, Lubbock [Fall 2013 & Spring 2014]
Assisted Dr. Arentz in a Breast Cancer Screening research project
Shadowed and observed several Board Certified Surgeons and Physicians, and witnessed many
surgeries, procedures, and several plastic surgeries in hospitals and clinics over the past four
years plus in the Dallas, Texas metro area.

SKILLS Certified Pharmacy Technician (CPhT). Texas State Board of Pharmacy License No. 222694
expires September 30, 2015. Sterile Products and IV Solutions Certificate.
Basic Life Support (BLS) for Healthcare Providers Certificate (CPR & AED)
Appendix A-5
 References

Citibus. (2015). North 4th Route. Retrieved June 20, 2015 from
http://www.citibus.com/documents/ef272d4dd94bdbb3.pdf

Citibus. (2015). North Indiana Route. Retrieved June 20, 2015 from
http://www.citibus.com/documents/739418c7f2c9f0a9.pdf

Citibus. (2015). Northwest Route. Retrieved June 20, 2015 from

http://www.citibus.com/documents/e31a66c2ad941c19.pdf

Citibus. (2015). Overton Park Route. Retrieved June 20, 2015 from
http://www.citibus.com/documents/08b7dadb6356708a.pdf

Citibus. (2015). Tech Terrace Route. Retrieved June 20, 2015 from
http://www.citibus.com/documents/09446802f0554d17.pdf

Citibus. (2015). West 4th Express Route. Retrieved June 20, 2015 from
http://www.citibus.com/documents/fab5e31f7c36a6ed.pdf

College Atlas. (2015). Texas Tech University. Retrieved June 30, 2015 from
http://www.collegeatlas.org/texas-technical-university.html

Student Business Services at Texas Tech University. (2015). Undergraduate Resident

and Bordering County fall 2015/spring 2016. Retrieved June 20, 2015 from
https://www.depts.ttu.edu/studentbusinessservices/feeInfo/Fall2015/UG_Res_BC.
pdf

Student Government Association at Texas Tech University. (2015). SGA Budget.

Retrieved June 20, 2015 from http://www.depts.ttu.edu/sga/SgaBudget.php

Texas Tech University Fact Book. (2014). Retrieved June 28, 2015 from
http://www.irim.ttu.edu/FactBook/CourseEnrollment/CENDEPTFY.aspx

The Weather Channel. (n.d.). Toughest Weather City: Final Four Round. Retrieved June
26, 2015 from http://www.weather.com/sports-recreation/march-
madness/news/toughest-weather-city-final4

Appendix B-1