TABLE OF CONTENTS

CHAPTER ONE: HISTORY.........................................................................................................1

History of Telecommunocation.........................................................................................................2

Telegraph and Telephone..................................................................................................................2

History of PTCL..................................................................................................................................5

Telecom sector of Pakistan................................................................................................................5

Pakistan post and Telegraph..............................................................................................................5

Pakistan Telephone and Telegraph....................................................................................................6

Pakistan TelecommunicationCorporation.............................................................................................6

Pakistan Telecommunication Company Limited....................................................................................7

Four bodies of PTCL...............................................................................................................................7

Pakistan Telecommunication Company Limited................................................................................8

Pakistan Telecommunication Authority.............................................................................................8

National Telecommunication Corporation........................................................................................8

Frequncy Allocation Board.................................................................................................................8

Historical Background............................................................................................................................8

Mobile and Internet Subsidiaries established........................................................................................9

Privatization of PTCL..........................................................................................................................9

The stategic sacle..............................................................................................................................9

The Bidder........................................................................................................................................9

Emirates Telecommunication Company”Estislat”...............................................................................10

CHAPTER TWO:INTRODUCTION............................................................................................11
Pakistan Telecommunication Company Limited..................................................................................12

Mission................................................................................................................................................13

Vission.................................................................................................................................................13

Values..................................................................................................................................................13

CHAPTER THREE: PRODUCTS AND SERVICES...................................................................14

Subsidiary of PTCL...............................................................................................................................15

Product and Services...........................................................................................................................15

Consumer Services..............................................................................................................................15

Corporate Services..........................................................................................................................17

Voluntart Seperation Scheme..........................................................................................................22

Major Departements.......................................................................................................................24

CHAPTER FOURE: INTERNSHIP EXPERIENCE..................................................................27

Work done by myself......................................................................................................................28

Internship Experience......................................................................................................................29

Concern Departement Information..................................................................................................31

Performance Management System..................................................................................................41

Working Experience........................................................................................................................42

Learning/Achievement....................................................................................................................43

CHAPTER FOUR: ANALYSIS..................................................................................................47

Internal Analysis..............................................................................................................................48

SWOT Analysis................................................................................................................................48

External Analysis.............................................................................................................................51

Pest Analysis...................................................................................................................................51

CHAPTER FIVE: ROCOMMENDATION AND CONCLUSION........................................53

Recommendation for Organization..................................................................................................54
Conclusion......................................................................................................................................56