LOCAL ROLE PROFILE template

Global Job Title: Business Analyst

Job Family: Technology
Location: London
Reporting to: Head of Analysis, Corporate
Grade: 1

Purpose of the role

BBC Worldwide is a fully integrated media company whose shares are wholly owned by the British
Broadcasting Corporation (BBC). The company exists to maximise the value of the BBCs assets for
the benefit of the licence fee payer and invest in public service programming in return for rights.
To undertake the business analysis function within the Corporate portfolio ensuring that
business requirements are fully understood, clearly documented and that the delivered
solution meets these requirements and brings about the expected benefits.

Accountabilities
Acquire, document and maintain an in-depth knowledge of existing business
processes and identify areas for potential process improvement.
Review and evaluate business benefit cases and requests for change, producing
feasibility reports that establish the justification for any future project work.
Facilitate workshops, interviews and meetings with business stakeholders and their
delegates to capture and document the existing business process and desired
changes, using standard process modelling techniques.
Document existing and design new business processes using standard process
modelling techniques. Identify gaps and opportunities for change and asses business
impact.
Review and assess any business requirements to ensure these do not adversely
impact end-to-end processes.
Analyse, specify and validate business needs translating these into clear functional
and non-functional business requirements using standard templates and tools.
Take ownership that business requirements are fully understood by architects,
internal development teams the third party suppliers.
To be the conduit between solution design and business stakeholders to ensure that
they understand how the requirements will be met.
 Understand the data needed to meet the business requirements. This includes data
definitions, business rules and mapping requirements.
Work with stakeholders to ensure that data is accurately cleansed, transformed,
migrated and reconciled.
Create the traceability matrix to track the delivery, testing and business sign-off of all
requirements.
Identify and validate user acceptance criteria, working from business requirements,
solution design and test strategies, creating user acceptance test scripts to an
appropriate level.
Where appropriate, manage and coordinate the user acceptance test phase,
ensuring that entry and exit criteria are defined and met before sign-off.
Support the operational handover process, identifying service levels, key
performance indicators and standard operating processes, creating support models
and updating the application support portfolio.
Ensure business users are capable of using any new process or change to an existing
process, creating user guides and training materials and providing training where
necessary.

Scope & Impact

Located in London, supporting a global business community. Foreign travel may be
required, where appropriate.
The portfolio supports the Finance, Talent Accounting, HR, Legal and other
Corporate business functions.
Will meet regularly with business stakeholders, facilitating the analysis functions and
assisting with the assessment and impact of project risks and issues.
Expected to provide accurate estimates for work and once agreed, to execute these
functions in a timely manner, raising any exceptions or issues to the team lead and
project manager as soon as they are identified.

Strategic Planning & Decision Making

Provision and validation of analysis effort estimates for the purpose project planning.
Impact assessment of project issues and risks where they relate to business
processes and requirements, making recommendations to the project/programme
manager.
Identify any operational handover or support risks, where they relate to functional
and non-functional requirements, and provide options for mitigation and review by
the project board.
 Regularly review the strategic road map for the portfolio and ensure that process
changes and requirements align with this road map or identify any potential
deviations and escalate these to the Head of Analysis. Assist the Head of Analysis
when required with the update to the strategic road map.

Relationships
Expected to meet regularly with project team members for the purpose of providing
updates on the progress or analysis work and raising any known blockers to these
tasks. Work closely with project managers, architects, developers and testers.
Will build strong relationships with business stakeholders and their designated
business contacts throughout the project life cycle, specifically to ensure that
requirements are captured and understood and provide feedback to these business
partners on how the solution will meet these requirements. Will negotiate changes
to requirements and/or solutions where necessary.

Knowledge & Skills

Process analysis and mapping (essential)
Data analysis (essential)
Requirements gathering techniques and documentation (essential)
Functional and non-functional analysis (essential)
Issue and risk assessment (essential)
Attention to detail (essential)
Communication verbal and written (essential)
Managing relationships (essential)
Agile methods (desirable)
Workshop facilitation (desirable)
Problem solving (desirable)
Strategic thinking (desirable)
Commercial focus (desirable)
Managing complexity (desirable)

Leadership Behaviours (where appropriate)

Through acquired subject matter knowledge and a clear understanding of the
requirements, will be expected to lead user acceptance testing and training sessions.
Education
Degree level or relevant experience.

Professional Experience
ISEB or equivalent in business analysis.
Significant project delivery experience as a business analyst.
Significant experience within a media or similar multi-national organisation.
Experience of waterfall and agile methods applied to business-to-business or
business-to-consumer solutions.