Commented [71]:

A Summer Assignment on
A Study on Opinion of Employees in Automobile sector towards HR
practiceswith special reference to Gwalior City
Submitted to
Amity University Madhya Pradesh

in partial fulfillment of the requirements for the award of the degree

of
Bachelor of Business Administration

By
VIKRAM SINGH GURJAR
Under the guidance of
Mr. Pankaj Mishra
Assistant Professor

AMITY BUSINESS SCHOOL

AMITY UNIVERSITY MADHYA PRADESH
October 2017
AMITY BUSINESS SCHOOL

DECLARATION

I VIKRAM SINGH GURJAR a student of B.B.Ahereby declare that

the dissertation titled A Study on Opinion of Employees in
Automobile sector towards HR practices with special reference to
Gwalior City which is submitted by me to Amity Business School,
Amity University Madhya Pradesh, in partial fulfillment of requirement
for the award of the degree of Bachelor of Business Administration in,
has not been previously formed the basis for the award of any degree,
diploma or other similar title or recognition.

Gwalior
Madhya Pradesh

Date Name and signature of Student(s)

 AMITY BUSINESS SCHOOL

CERTIFICATE

It is to certify that the Summer Assignment titled A Study on Opinion

of Employees in Automobile sector towards HR practices with
special reference to Gwalior Citywhich is submitted to Amity
Business School, Amity University Madhya Pradesh, in partial
fulfillment of the requirement for the award of the degree of Bachelor of
Business Administration , is an original contribution with existing
knowledge and faithful record of work carried out by her under my
guidance and supervision.
To the best of my knowledge this work has not been submitted in part or
full for any Degree or Diploma to this University or elsewhere.

Gwalior
Madhya Pradesh

Date Mr. Pankaj Mishra

Amity Business School
Amity University Madhya Pradesh
 ACKNOWLEDGEMENT

I would sincerely like to thanks Mr. Pankaj Mishra my advisor who has
been a constant source of inspiration and guidance throughout the work,
acting as a guiding spirit behind the completion of this report. I am
thankful to the teacher who has provided me the valuable suggestions
and motivation for the completion of this report.
Thanks to all my friends for your encouragement and this could help me
to carry out this study.
Special thanks to my family who are my role model and inspiration.

VIKRAM SINGH GURJAR

B.B.A
III Semester
ABSTRACT

The HR hones in car fabricating organizations are considered all in all and the critical subsystems, in
particular Organization effectiveness increment, Productivity increment, Organizational culture change,
Profitability, Employee fulfillment are examinations to know their effect on the working of the association
CONCLUSION AND RECOMMENDATION NEED AND IMPORTANCE OF THE STUDY In the changing
situation through progression and globalization of economy, which acquires exceptional change human
asset improvement hones in car fabricating organizations and furthermore brings solid rivalry among the
organizations.
The reactions of these segments are gotten from the representatives of car producing organizations in the 5
point scale, which extends as takes after: 5-Strongly agree, 4-Agree, 3-Neutral ,2-Disagree, 1-Strongly
Disagree Secondary Data The Secondary information are gathered from Journals, Magazines, Publications,
Reports, Books, Dailies, Periodicals, Articles, Research Papers, Websites, Company Publications, Manuals
and Booklets.
HR administration confronts difficulties of acquiring better fitted specialists the association and meeting the
procedures to enhance the interface amongst representatives and businesses, and to expound far reaching
understanding that can enable human chiefs to show signs of improvement comes about and enhanced
execution.
Out of five groupings of administrative abilities are required for managing subordinates required for good
relational relations with them and the recognizable proof of administrative aptitudes and parts, that relational
aptitudes are basic aptitudes, and that capability in those aptitudes is the thing that and good.(Davis et
al.1996 and Hunt and Baruch 2003),(Goleman,1998) Training and development has manual preparing
toward one side and logic at the flip side the outrageous left hand signifies the manual preparing which is
given to agents for performing particular occupations.
Famulrao characterizes the enrollment procedure comprise of five components, in particular an enlistment
arrangement, a selecting association, creating wellsprings of enlistment, strategies used to tap these
sources, and a technique for evaluating the enlistment program portrays the components of the enrollment
procedure alongside the place of the enrollment procedure alongside the place of enlistment in the
obtainment work.
The investigation concentrates on the impression of Employees at all levels working for vehicle fabricating
organizations situated in Gwalior city as it were.
Job rotation alludes to the methodical development of representatives starting with one employment then
onto the next or any adjustment in task, work substance or division inside the association.
HRD factors are intended to interface with Human Resource arranging whereby representatives contribute
the most extreme to the association fulfilling their very own objectives.
Job rotation as an doors for representative to pick up a general energy about authoritative objectives, to
produce a more extensive learning of various utilitarian territories, to build up a system of hierarchical
contacts and to upgrade worker abilities.
RESULT AND DISCUSSIONS HUMAN RESOURCE VARIABLES/ MECHANISMS HR are the most
essential and profitable asset in any association as its representatives.
The examination gives a general review of the HR rehearses took after by different vehicle fabricating
organizations.
 Then again HRM arrangements as for remuneration and advancement may enhance hierarchical
improvement in a roundabout way by imoroving first the workers mentalities of fulfillment and inspiration and
by decreasing next the representatives conduct of turnover and disputes.
Money related prizes are pay increment, reward framework, perquisite and so on then again, there are non
budgetary prizes which are: advancement and title, expert and excursion time, the solace of working spot,
social exercises, criticism, adaptable working hours, plan of work, acknowledgment, social rights and so on.
Starting here of view, potential evaluation contrasts from execution examination; the previous is identified
with the future part of an individual while the last is worried about his present part.
Learning associations augment the adequacy of official improvement exercises and their commitment to the
association by coordinating advancement into the progressing practices of the association.

TABLE OF CONTENTS

Sr. No. Topic Page No.

Chapter 1 INTRODUCTION
Chapter 2 MATERIALS AND
METHODS
Chapter 3 RESULT AND
DISCUSSION
Chapter 4 CONCLUSION AND
RECOMMENDATION
Chapter 5 FUTURE
PROSPECTS
Chapter 6 APPENDICES
Chapter 7 REFERENCE
INTRODUCTION

The Automobile Business in India is one of the bigger markets on the

planet. It had already been one of the quickest developing all
around, yet is at present encountering level or negative
development rates. India's traveler auto and business vehicle
fabricating industry are the 6th biggest on the planet, with a yearly
generation of more than 23.96 million units in FY(fiscal year) 2016-
11, Following a development of 2.57% in the course of the most
recent year.

Tamil Nadu is the main vehicle makers. Starting at 2016-17, India is

home to 100 million traveler vehicles. More than 23 million car
vehicles were created in India in 2016-17 (an expansion of 2.59%),
making the nation the second (after China) quickest developing car
advertise on the planet in that year. The greater part of India's auto
producing industry is based around three bunches in the south, west
and north. The southern group comprising of Chennai is greater than
the northern and western bunch.

In the present focused condition, high performing associations have

figured out how to send (HR) practices to upgrade upper hand. HR
administration confronts difficulties of acquiring better fitted
specialists the association and meeting the procedures to enhance
the interface amongst representatives and businesses, and to
expound far reaching understanding that can enable human chiefs to
show signs of improvement comes about and enhanced execution.

OBJECTIVES OF THE STUDY

Following are the objectives of the study :

1. To investigation the financial profile of representatives in the car

organizations.

2. To break down different subsistence of human asset rehearses in

car organizations.

3. To investigate the workers view of HRD atmosphere in the

examination space.

4. To gauge the HRD results among the workers in car association.

5. To recognize the impact of HR hones on authoritative atmosphere

and HRD results.

LIMITATIONS OF THE STUDY

Following are the limitations of the study :

1.The sentiment of the respondents may get changed extra time..

2. The information were gathered just on current representatives

not to a worker who left the association.

3. The examination was limited to the regions of Gwalior.

4.The finish investigation was finished utilizing measurable

apparatuses which has its own impediment.

5. The investigation is limited to 50 respondents as it were.

The investigation concentrates on the impression of Employees at all

levels working for vehicle fabricating organizations situated in
Gwalior city as it were. The examination gives a general review of
the HR rehearses took after by different vehicle fabricating
organizations. The investigation considers the view of workers as for
twelve HR rehearses as it were. The examination depends on
worker's recognition and these discernments are liable to change in
the days to come. Consequently, the workers mirror their present
perspectives on the common states of HR hones in their association.
The poll overview is led among Employees of vehicle fabricating
organizations . The poll circled among specialized individuals .since it
is a discerning report , the outcomes can't be summed up.

MATERIALS AND METHODS

RESEARCH METHODOLOGY
The study is led utilizing both investigative and clear kind of procedure. The study
basically relies upon essential and auxiliary information. Study Area The Survey is led
in car producing Companies situated in Gwalior city. Gwalior has various car
organizations making the investigation sensible and significant. As vehicle producing
organizations have entered the financial field, their level of play has raised the
monetary remaining of youthful and instructed experts. Gwalior, being a quickly
creating city, really speaks to representatives having a place with different strata of
the general public.

Sampling Size and Design The primary data are collected through survey
method. The survey is conducted using well formulated Questionnaire. Simple
Random Sampling is applied for generating data. Samples for the purpose of
the study are selected systematically. Totally 60 Questionnaires were distributed
and collected out of which 50 found usable. The details are given in the
following table:.

Table 1.1 showing the sample size and sample selection.

Company name Questionnaire Useful questionnaire's
distributed
1. Maruti Suzuki 20 20
2. Hyundai 20 16
3. Mahindra 20 14
Total 60 50

Sample Selection
The Simple arbitrary inspecting technique is connected to gather the
essential information. The arbitrary examining technique is connected
to acquire the reactions from the representatives. Henceforth, the
multistage examining strategy is legitimized to gather the examples
from the car organizations.
Questionnaire Design
The essential information are gathered through poll review. The respondents are
made a request to give their assessment identifying with the pivotal HRD Practices.
The initial segment of the Questionnaire involves Demographic elements with
discretionary inquiries. The second part incorporates articulations identified with
HRD targets, HRD needs, HRD hones with Likert's 5 point scale. The Third part
comprises of articulations about effect HRD hones. Some discretionary inquiries are
incorporated alongside rating questions. The fourth piece of the Questionnaire is
identified with HRD atmosphere.

Scaling Technique in the Questionnaire

The poll utilized involves both optical sort and proclamations in Likert's a 5 point
scale. The reactions of these segments are gotten from the representatives of car
producing organizations in the 5 point scale, which extends as takes after:
5-Strongly agree, 4-Agree, 3-Neutral ,2-Disagree, 1-Strongly Disagree

SecondaryData
The Secondary information are gathered from Journals, Magazines, Publications,
Reports, Books, Dailies, Periodicals, Articles, Research Papers, Websites, Company
Publications, Manuals and Booklets.

RESULT AND DISCUSSIONS

ANALYSIS :
It refers to the methodical classification of the data in the form of
tables. Analysis means critical examination of the grouped data for
studying the characteristicsof the object under study.

INTERPRETATION :
Interpretation means explaining the significance and the meaning of
the arranged data. It is considered as the basic component of research
process. It is the study of the relationship between various factors. To
study of opinion of employees in automobile sector towards HR
practices with special reference to GWALIOR city.

1. Different companies
Analysis of data :

S.NO. COMPANY NAME NO. OF

RESPONDENTS
1. MARUTI SUZUKI 20
2. HYUNDAI 16
3. MAHINDRA 14

Interpretation:
 25

20

15

10

0
MARUTI SUZUKI HYUNDAI MAHINDRA

We can see that the number of respondents from MARUTI SUZUKI

is most out the three companies.

2. MARKING THE HR PRACTICES IN DIFFERENT COMPANIES:

ANALYSIS OF DATA :

S.NO NO. OF HR MARKING (1-10)

PRACTICES
1. MARUTI SUZUKI 12 10
2. HYUNDAI 12 7
3. MAHINDRA 12 8
INTERPRETATION:

MARKINGS (1-10)

MARUTI SUZUKI
HYUNDAI
MAHINDRA

According to the respondents MARUTI SUZUKI achieved the

highest marks with a clear cut and proves that MARUTI SUZUKI is
best in HR PRACTICES in gwalior city other than its rivals HYUNDAI
and MAHINDRA.

3 . REASONS FOR BETTER HR PRACTICES:

ANALYSIS OF DATA:

S.NO. DURATION COMPANY SALES

1. MARUTI SUZUKI WEEKLY TARGETS 20%
2. HYUNDAI MONTHLY TARGETS 30%
3. MAHINDRA YEARLY TARGETS 60%
 INTERPRETATION:

COMPANY SALES

MARUTI SUZUKI
HYUNDAI
MAHINDRA

As MARUTI SUZUKI helds its session of HR PRACTICES on weekly

basis and HYUNDAI on monthly basis and MAHINDRA on yearly
basis so according to the calculation MARUTI SUZUKI have
advantage over the two other companies.

4. AFTER SALES SERVICES:

ANALYSIS OF DATA:

S.NO. TOTAL MARKS MARKS GIVEN BY

RESPONDENTS
1. MARUTI SUZUKI 10 9
2. HYUNDAI 10 5
3. MAHINDRA 10 4
 INTERPRETATION:

10
8
6
4 TOTAL MARKS
2
MARKS GIVEN BY RESPONDENTS MARKS GIVEN BY
0 RESPONDENTS
TOTAL MARKS

After sales services plays a very crucial role for the buyers and in
this segment also MARUTI SUZUKI look after its customers or
buyers in a very efficient manner other than HYUNDAI and
MAHINDRA.

5 . OVERALL REVIEW OF COMPANY:

ANALYSIS OF DATA:

S.NO TOTAL SCORE SCORE ACHIEVED

1. MARUTI 100 90
SUZUKI
2. HYUNDAI 100 78
 3. MAHINDRA 100 72

INTERPRETATION:

100

80

60

40 TOTAL SCORE
SCORE ACHIEVED
20
SCORE ACHIEVED
0
TOTAL SCORE
MARUTI
SUZUKI HYUNDAI
Category 3

After going through every points we have got a result that

coming to overall review of the companies MARUTI SUZUKI is
unbeatable in all its segment and HYUNDAI comes second and
as MAHINDRA is more focused towards its bigger segment
vehicles it doesnt manages to beat its rivals and comes last .

CONCLUSION AND RECOMMENDATION

NEED AND IMPORTANCE OF THE STUDY

In the changing situation through progression and globalization of economy, which
acquires exceptional change human asset improvement hones in car fabricating
organizations and furthermore brings solid rivalry among the organizations. It is
exceptionally hard to confront the test of value rivalry and value rivalry, as indicated
by Indian street conditions. HR are really the most profitable asset as it initiates every
other factor of generation, physical and monetary assets.

The effectiveness of the representatives of an association is reflected in the incomes

the association procures. The worldwide rivalry and market requests constrain the
organizations to rapidly adjust to changes. The capacity of the organizations to
employ and convey talented pool of workforce decides their development and
achievement.

The quality item with bring down cost makes the organization more aggressive one.
An item less utilization of fuel assumes a noteworthy part in the economy today. The
correct usage of HR rehearses guarantees the association and accomplishes the
objectives at the ideal time.

These variables requested most extreme utility of HR to accomplish high efficiency

and benefit. Along these lines, this investigation is required for the present
crossroads.

STATEMENT OF THE PROBLEM

The HR practices and systems took after by the vehicle organizations are intended to
pull in and hold the experts and are detailed to meet the present economic
situations. The association details solid HR hones alongside compelling techniques to
achieve objectives using human asset to the ideal degree. There has been a colossal
change in the HR arrangements and practices to use the present status of car
organizations. Numerous HR rehearses think about have been directed over a scope
of enterprises. There is no known scholastic investigation to discover the HR hones in
vehicle organizations in Chennai. The investigation goes for looking at the human
asset hones in vehicle producing organizations in Chennai. Thus this exact
investigation is coordinated towards car organizations with respect to HR practices
and its result to trigger considerations in the brains and discover answer for confront
the future difficulties.
FUTURE PROSPECTS

SCOPE OF THE STUDY

The examination is extensive and systematic. The data gathered
from the information has been produced to a conclusion. The goal
of the work concentrates altogether on human asset hones in the
chose vehicle fabricating organizations. The approach of the
examination has been made with the perspective of the
representatives of car producing organizations situated in Gwalior
city.

APPENDICES

Questionaire on A STUDY ON PREVELENT HUMAN RESOURCE PRACTICE IN

INDIAN AUTOMOBILE SECTOR.

1. NAME -
2. AGE -
3. GENDER -
4. OCCUPATION -

5. What suggestion do you have for Improving the services of these

company?

6. What is the state of employee employer relationship in your company?

a. Excellent
b. Very good
c. Satisfactory
d. Poor

7. Whether you feel that HR needs of automobile sector are different from
old HR practices?
a. Yes
b. No
8. Give your overall assessment of HR practices in automobile company?
a. Excellent
b. Very good
c. Good
d. Satisfactory
e. Poor
9. How effectively were your skills put to use at your company ?
a. Extremely effectively
b. Very effectively
c. Moderately effectively
d. Slightly effectively
10. How much room for professional growth did you have at this company ?
a. A great deal
b. A lot
c. A moderate amount
d. A little
e. None at all
11. How fairly were you treated by your supervisor at your company ?
a. Extremely fairly
b. Very fairly
c. Moderately fairly
d. Slightly fairly
12. How consistently did your supervisor reward you for good work ?
a. Extremely consistently
b. Very consistently
c. Moderately consistently
d. Slightly consistently
13. How realistic were the expectations of your supervisor ?
a. Extremely realistic
b. Very realistic
c. Moderately realistic
d. Slightly realistic
14. How safe did you feel at your employers workplace ?
a. Extremely safe
b. Very safe
c. Moderately safe
d. Slightly safe
15. Overall, did you like working with your employer , neither like nor
dislike it , or dislike it ?
a. Liked a great deal
b. Liked a moderately deal
c. Liked a little
d. Neither liked nor disliked
e. Disliked a little
f. Disliked a moderate amount
g. Disliked a great deal

REFERENCE

Maruti Suzuki official site

Hyundai official site
Mahindra official site
Carwale.com
Economic times.indiatimes.com/topic/automobile industry
En.wikipedia.org/wiki/automotive industry
Autodrive magazine
BBC news official site
Auto india magazine
Insidetime.com