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Loyal Soldiers
How Tata Motors Finance Changed
the Recruitment Game
Table of Contents
1 2 3
About Excerpt Problems. Ideas.
Insights.
4 5
The Mettl Catalysis Present Scenario
Hello
There.
TABLE OF CONTENT
About
With over five decades in the ecosystem of vehicle
financing, Tata Motors Finance Ltd. is a subsidiary
company of Tata Motors. Locked in since 1957, the
company finances an entire range of Passenger
Cars & Commercial Vehicles manufactured by its
parent group in 150+ locations with around
2,000,000 customers today.
1
TABLE OF CONTENT
Opening Statement:
Excerpt
It starts with Tata Business Support Services or Tata BSS,
the wholly-owned subsidiary of Tata Sons the primary
entity behind Tata Motors Finances manpower. This
means a lot of contractual employees selling insurance
for vehicles, shop floor if you may.
2
TABLE OF CONTENT
Situation:
Problems. Ideas. Insights.
Core members of Tata Motors Finance reached a strategic conclusion
about their desire to pull and retain the best of mercenaries from
Tata BSS into their own payroll. It was an initiative to convert them
into loyalists, or rather employees whod stick with them despite
astronomically high attrition rates associated with shop floor
employees.
The plan was to ensure that this transition inspired future contract
employees to perform better, sparking strong desire to also want to
convert into full employment. But as with most strategic decisions,
Tata Motors Finance had to deal with two prime challenges:
Mercenaries to Soldiers:
The Mettl Catalysis
Every now and then, a solution requires no more than an aggressive catalytic
effect to whir it life. Mettl emerged in a similar manner, adding value with:
The 13 Enablers
Tata Motors Finance identified top performers based on 13 enablers,
otherwise known as competencies. Mettl played the crucial role to map said
competencies within a blueprint. This would later be used to develop
assessments well suited to the task on demand.
Employee-Organization Synergy
Psychographic profiling ensured that the people who remained possessed positive
synergy with the organizations core values and leadership vision, ensuring a healthy
level of loyalty.
In conclusion, the story reveals how sophisticated assessment technologies have come a long way in recent past.
Yes, it never does hurt to possess something catalytic on your side. Godspeed.
5
What is Mettl?
Mettl is a Saas based assessment platform that enables
organizations to create customized assessments for use across the
entire employee lifecycle, beginning with pre-hiring screening and
candidate skills assessment, training and development programs for
employees/students, certification exams, contests and more.
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