Major P M Ravindran (Retd)

2/ 1 8 (Old N umber), 5 1237 (New Number),'Aathira'. S ivapuri, Kalpathy-67 8003

Tele : 049 1 - 25 7 60 42 : Mob : 94 0 0 5 7 60 42 ; E-mai I : $Cl-orraY@gurail.pqlx

File: Pers/comp-u min eit-adhaar verfn-02081 8 02 Aug2017

Sri Ravi Shankar Prasad (

Union Minister for Law, Justice, Electronics & Information Technology
Ministry of Electronics and lnformation Technology, (Government of lndia)
Electronics Niketan, 6, cGo Complex, Lodhi Road, New Delhi: 110003

e*"M P LAI !\lTl U ! QA ! :A lJT HE"NMAI I a \1" ""F BA U D

1. I had learnt from information in public domain that a project like UIDAI had been tried in
the US of A, UK and Australia and had been given up on two counts- cost and privpcy.
But stillthe previous UPA government had gone ahead and invested thousands of crores
of rupees of tax payer's money in UIDAI which was then only seen as a scam on the lines
of ZG, Coalgate and Vadragate. Even the BJP had opposed ittooth and nailthen. But
horror of horrors, the same party, since its coming to power in 201.4, has been pursuing
it more vigorously than its predecessor" And that, even while many cases are pending in
various courts, includingthe apex courtl Personally, I never needed any certificate from
anyone or even any orders from any court to believe that though the concept is very
good, it is not implementable. This comes from the experience with issue of ration cards
which has not been streamlined even now. The Government of Kerala had even faced a
crisis situation because of its failure to reissue these cards in the context of Food
Security Act. And it was only on 29 Jul2017 that the local media reported that 25000
persons, includinggovernment employees, had been remotred from the Priority List in
just Palakkad district !

2. With that as prelude, here is the actual complaint.

(
3. I got my Adhaar card on 24 Apr 2017, And in less than a month I got an e mail
addressing me as Ravi Kumar Ojha and intimatingthat an adhaar bearing numberxxxx
xxxx5222 had been successfully used to authenticate a transaction involving ldea
Cellular Ltd! (the screen shot of the mail is given as Annxure 1).

4. I complained to h.elp@u.idai.so-v.in and adhaar@uidai.gov.in on 18 May 2OL7 as follows:

Quote begin
Refer your email of 14 May 2017.
I amnot Ravi Kumar Ojhal Nor have I ever dealt with ldea Cellular Ltd in my life!
Now please explain how this mail has been sent to me.
that Ravi Kumar Ojha's finger prints match mine?
ls it
Even if it was so, how did Ravi Kumar Ojha's adhaar number get linked to this e mail id?
And why only to the e mail id and not mobile number provided at the time of registering
for Adhaar?
Quote end

Contin ued....
 -2-

5. ln response I was asked to provide the following details through

an e mail from
help(Duidai.gov.in of the same date, that is 18 May 2OI7:

Quote begin
Your case (2017051'8000392) has been registered with us. please
find below our
response against your query:
Query 1(Subcase td :2017051800039201)
We request you to please confirm if email lD and last four digits
of Aadhaar Number (as
mentioned in the received email) belong to you.
ln case the email id and last four digits of Aadhaar number belong
to you, we request
you to please revert immediately with following additional
information for Aadhaar
team to investigate the case:
a. Full Name (Mandatory)
b. Addresswith State and pin code (Mandatory)
c. Phone number (Mandatory)
UIDAI Team might contact you for more details.
Quote end

6. My response of i0 Jun 2017, to the above mail, was as follows:

Quote begin
Mr Administlator,
The fact is established that the original mail had come
from your e mail id.
Hence, firstly, you are required to respond to the queries
raised in my complaint which
are repeated below:
Now please explain how this mail has been sent to
me.
ls it that Ravi Kumar Ojha's finger prints match
mine?
Even if it was so, how did Ravi Kumar ojha's adhaar
number get linked to this e mail id?
And why only to the e mail id and not mobile number provided
at the time of registering
for Adhaar?
Next, isn't it possible foryou to identify my registered
e mail id and adhaar numberfrom
my name which r had used in my e mair for rodging
the compraint? By the way, the
Aadhaar bears only this name and not my full name
and my full name is not in your
records because the proof of identity used by your
franchisee had only this name and he
NEVER asked for myfull namel Now, lshall provide
myfull name onlyAFTER receivinga
satisfactory response to my queries.
My address along with prN code and mobire number
are registered with you and is
correctly mentioned in my adhaar document also.
I also takethis opportunity to place on record the fact that your failure
to disclose your
identity is not acceptable. Publicservants have no rightto privacy
in their professional
communications.
Quote end

Contin ued....
 -3-

7. I haven't got any response to that till now. However I have got another e mail, dated 26
Jul2A!7, intimating another such fraud authentication with Punjab National Bank!
Screen shot of this mail is attached as Annexure 2.

8. I request you to get the matter investigated and arrange to get the system corrected
before the problern becomes too complicated to correct. The role of those responsible
for investigating complaints and their failure to provide satisfactory answer to my
complaint registered with them as Case No 20170518000392 also need to be
investigated.

Youi's truly,

O-*-n
Major P M Ravindran (Retd)

Continued....
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