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ASUG Preconference Seminar

Get Ready Today for SAP Solution Manager


7.2
Disclaimer

This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreement
with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's
strategy and possible future developments are subject to change and may be changed by SAP at any
time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.

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About this session

SAP Solution Manager 7.2 ramp-up will be starting


soon. The new release the central IT management
platform for on premise, hybrid, and cloud scenarios
powers successful implementations and eases
communication with the business while continuing to
maintain and support smooth operations for cloud
solutions from SAP and SAP Business Suite
powered by SAP HANA applications.

In this session, discover how to benefit now and


minimize the impact on your journey to the new SAP
Solution Manager. In addition, join senior SAP
product management experts, trusted partners, and
engaged customers for this highly interactive
networking session to share knowledge, discuss,
and demo the next SAP Solution Manager 7.2
release.
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SAP Solution Manager

Welcome Introductions - Agenda

Public
Agenda

Time Duration Topic Speaker


(Minutes)

08:30-08:40 10 Welcome - Introductions - Agenda ALL

08:40-09:00 20 SAP Solution Manager Value Code SAP / NIMBL

09:00-09:30 30 SAP Solution Manager Roadmap SAP

09:30-10:00 30 Requirement & Release Management SAP

10:00 -10:15 15 Break

10:15-10:45 30 Requirement & Release Management (cont.) SAP

10:45-11:45 60 Process Management & Graphical Modeling SAP

11:45-12:00 15 Morning Wrap-Up / Q&A ALL

12:00 -1:00 60 Lunch

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Agenda

Time Duration Topic Speaker


(Minutes)
1:00-1:45 45 Prepare Today for SAP Solution Manager 7.2 SAP

1:45-2:15 30 Process Step Library Generation report (SAP Note SAP / NIMBL
2061626)
2:15-3:00 45 Overview Report for Projects and Solutions (SAP Note SAP / Colgate-Palmolive /
2161244) NIMBL
3:00-3:15 15 Break

3:15-3:45 30 New UIs with SAP Solution Manager 7.2 SAP / NIMBL

3:45-4:15 30 SAP Solution Manager 7.2 in the Cloud Appliance SAP


Library (CAL)
4:15-4:45 30 Important to know 7.2 upgrade details SAP

4:45-5:00 15 Wrap-up / Q&A ALL

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SAP Solution Manager

Value Code

Public
Your Challenges in Managing an IT Environment
Growing demand and pressure to support business demand

Request of new business functions


To stay agile and competitive you have to
meet changing or growing business The business is requesting more
requirements. You need to invest into new functionalities and new capabilities from IT
functionalities and enhanced capabilities. because of growing or ever changing business
requirements. Maintain business continuity and
enable innovation.

CIO
Keep the systems running Utilize new technologies
You need to manage a complex and To leverage the full potential of your SAP
growing or changing IT environment engagement you follow our newest
plus leverage best practices for technology in order to speed up processes
application lifecycle management (ALM). and stay ahead of competitors.

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SAP Solution Manager
The centerpiece of your support engagement

Enable Business Innovation


Maximize the value of your Detect and realize improvement
support engagement with SAP potentials of your business processes
Solution Manager. and implement new business models to
gain competitive advantage.

Access to SAP experts and support services.

Improve IT Management SAP Solution Leverage SAP Innovations


Manager Implement and manage SAP innovations
ITIL-aligned IT Service Management
and ALM Processes to manage SAP like SAP HANA, mobile solutions or
and non-SAP components plus proven hybrid IT landscapes and leverage the
methodologies. full potential of your SAP partnership.

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SAP Solution Manager
Product Description

Business Continuity Time to Market Efficiency Compliance

Enhancement Incident Business requirements

Service request Problem IT Requirement

Minor release Project Major release


Request for change
Urgent change
IT service management IT portfolio & project management
Run SAP like a factory Build SAP like a factory
Process Management
Business process monitoring and
analytics Build Management Build execution
Change
Monitoring of systems, technical scenarios
Test Management Test execution
and end user experience
Release & deployment
Deployment execution
management

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SAP Solution Manager 7.1
is the first fully certified ITIL tool in the world

Service strategy

Service portfolio management & financial management for IT services

Service transition Service operations Service design


Service
Strategy
Change management Event management Service level management
Service assets & Incident management Service catalog
configuration management management
Request Fulfillment
Release & deployment Availability management
Problem management
management
IT service continuity
Knowledge management management

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Analysts Perception on the Value of SAP Solution Manager
It is a fully fledged and credible IT operations and service management tool


Originally designed as an incident and problem
management tool for SAPs own customer support, the
Solution Manager today, is a fully fledged and credible IT
operations and service management tool especially
suitable for SAP-centric environments.
Since the SAP system landscape may include numerous
installed SAP and non-SAP systems, SAP Solution
Manager decreases and centralizes the management of
these systems and end-to-end business processes.
Proactive system and application monitoring as well as
change management are the most widespread use cases,
but customers aggressively step-up and extend the use of
Solution Manager to process management, test
management, incident and problem management.

Source: Research in Action, Vendor Selection Matrix IT Operations and Service Management for SAP-Centric Environments, 2014
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SAP Solution Manager

Roadmap

Public
Planned

SAP Solution Manager 7.2: Innovations

Get More out of Your SAP Investment

Simpler Business / IT Alignment


SAP Solution Manager 7.2 powers implementation and
with new Process Management eases communication with the business

SAP Solution Manager 7.2 continues focus on operations


BPM and on IT

S/4HANA Cloud Highlights of the new release:


Process Management
Business value through SAP Cloud adoption
Full Support of HANA Full Support of
and S/4HANA SAP Hybrid Solutions
More SAP Solution Manager value through in-memory
technology

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Planned

SAP Solution Manager 7.2 Innovations

Yes, processes have more than three levels!

Bridging the gap between IT and business!

Seamless integration of business and IT views


No data outside SAP Solution Manager
Role-specific views
Continuous refinement of process models
More than 3 business process levels
SAP Solution Manager 7.2 delivers an environment which
adapts itself to customer modelling standards and gets rid
off the artificial three-tier limitation.
Openness for other modeling tool vendors
SAP Solution Manager 7.2 allows customers to plug their
preferred modeling tools into SAP Solution Manager via an
open bi-directional interface that must be supported by the
vendor

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Planned

SAP Solution Manager 7.2 Innovations

Manage SAP Hybrid Cloud like On Premise today

Customer On-Premises Landscape


Solution Documentation
PI
Business Process Management
SRM
ERP Test Management
Change Management
V
Cloud Integration IT Service Management
P Performance & Availability Mgmt.
N Maintenance Management
BW Exception Management
Interface Management
CRM
ERP

Private Cloud
Public Cloud Data Consistency Management
SAP Cloud

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Planned

SAP Solution Manager 7.2 Innovations

Test plan management

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Planned

SAP Solution Manager 7.2 Innovations

Test planning linked to the new solution documentation

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Planned

SAP Solution Manager 7.2 Innovations

IT Service Management improvements


Usability enhancements:
Service Catalog Management
Third-party interface improvements
SAP Jam integration
Improved analytics

User Experience with SAP Fiori option:


Button configuration
Save Personalization
Colors in results lists

Foundation:
SAP HANA-enabled
SAP CRM 7.0 EhP3
SAP NetWeaver 7.40

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Planned

SAP Solution Manager 7.2 Innovations

Operations for SAP-centric hybrid scenarios

Integration Monitoring / Exception Management for SAP


Sales and Operations Planning, SAP HANA Cloud
Integration Integrations (Data Services), Success Factors (dedicated API Exception
Monitoring to retrieve Exceptions). Management

Customer SAP Cloud

Central
Exception Store
SAP SAP Cloud SAP Cloud for
ByDesign for T&E Customer

Business Process
Monitoring
Business Process Monitoring for SAP
HCM and SuccessFactors

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Planned

SAP Solution Manager 7.2 Innovations

Customizable monitoring applications

Users can build their own Monitoring Views according to personal requirements, screen size or taste:

Default & Customer


Specific Tabs Customizable
Tabs & Views
Management
Resizable &
Arrangeable Views

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Planned

SAP Solution Manager 7.2 Innovations

New Business Process Monitoring application

See the status of the last data collection for


your business processes in a simplified
tabular display, optionally per step or
interface.

In addition, you can see a graphical


representation of your business process flow.
This makes use of the new process graphic
from the solution documentation.

From both screens you can navigate to the


details of the collected metrics (e.g. last
measured value or detail list).

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Planned

SAP Activate implementation methodology for Innovations

Build smart, run simple

SAP Activate:

Is the consumption experience introduced for


SAP S/4HANA.
SAP ACTIVATE
Is a unique combination of SAP Best Build smart, run simple
Practices, Methodology, and SAP Guided
Configuration, delivered with a reference
solution. SAP
Business SAP
Suite S/4 HANA
Enables customers to start fast, build smart, (anyDB)
on-Premise

and run simple while continuously innovating


with SAP S/4HANA in the cloud and anywhere. Public Cloud Managed Cloud

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Planned

SAP Activate implementation methodology for Innovations

Builds on SAP Solution Manager 7.2

SAP Activate content (Best Practices) will be fully


integrated into SAP Solution Manager 7.2.
SAP Activate methodology will be fully integrated
into SAP Solution Manager 7.2.
SAP
All deployment options of S4/HANA will be fully
supported through SAP Solution Manager.
Best Practices

The Innovation Control Center (ICC) will fully


support S/4HANA. SAP
Activate
SAP Solution Manager with SAP Activate provides
best-in-class support for configuration changes. Methodology Guided
Configuration

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Planned
Innovations

SAP HANA and SAP Solution Manager 7.2

SAP Solution Manager 7.2 Adopts SAP HANA!


Good News for All SAP Support Customers:
SAP Solution Manager 7.2 is the first release which leverages SAP HANA.
The adoption of SAP HANA for SAP Solution Manager follows all SAP HANA transition standards
All customers with a valid SAP maintenance agreement can use SAP HANA as database for SAP Solution
Manager. There is no additional SAP HANA licensing required (see link for details) 1
This extension of usage rights is especially valuable for customers who are:
SAP HANA only
in a transition phase to SAP HANA
paying maintenance for their SAP Solution Manager database

Link: SAP Solution Manager Usage Rights

1) Does not include any SAP-HANA-related hardware cost.

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SAP Solution Manager

Requirement & Release Management

Public
Planned
Innovations

From Business Requirement to Release

Results in Request for


Incident Problem
Change

Handover to RfC in case of bug-fix

Create
Business Relates to IT (1:n) Change
Requirement Requirement Document

Assign
(n:1)

IT PPM
Release Process
Repository
Project
Links to
(1:1)
Project
Task

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Planned
Innovations

Managing Requirements

Business Expert
BRnn New Deleted and
BRnn Business Manager
BRnn
BRnn
BRnn
Release Manager
BR5
BR1 and
Requirement Change Manager
BR3
Focus

Approved

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Planned
Innovations

Process & roles for Business Requirements Management

Business Process Business Manager


Experts
Define Tracking of
Business Requirement Handover
Business Business
Validation Approved to IT
Requirement Requirement

Translation to
IT Requirement
IT Architects

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Planned
Innovations

Process & roles for IT Requirements Management

Commit
Implementation

IT Architect
Tracking of
Translation to IT Scope Handover to
Validation Change
IT Requirement Finalized Implementation
Execution

Implement &
Validate
Changes
Developer /
Tester
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Planned
Innovations

Do you have a successful Release Management?

Up-to-Date
High Clear release
Release
stakeholder pipeline and
Schedule?
satisfaction? planning?

Meet scope No endless


and delivery miles of
targets? No Test spreadsheets &
Environment documents?
Contention?

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Planned
Innovations

Do Your Projects Go-Live Whenever They Are Ready?

Project 4 Project 7

Project 2 Project 11

Project 9 Project 8

Project 1 Project 10

Project 6

timeline
A hard time to ensure proper and complete testing
High effort taking care of conflicts and dependencies
Many manual steps and activities during Go-Live
This means that you may have
No routine procedure for go-live situations
Trouble keeping your IT Services running

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Planned
Innovations

Releases Synchronize Projects and Help to Keep the Control

Reduce Risk, Simplify Go-Live Process and


Decrease Test Effort
Go-
Build & Functional Test Freeze

Joint Integration
Live

Test Phase
Project 1

Go- Synchronized
Build & Functional Test Freeze
Live Go Live
Project 2

Go-
Build & Functional Test Freeze
Live
Project 3

Scope Build Test Deploy Hypercare Operate


Release 1

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Planned
The 3-Step Approach for Release Management in Innovations

SAP Solution Manager

Release Track
Release Planning Manage Release Cycle
Definition

Assign Change Documents &


System Landscape Durations & Go-Live Date Manage Release Deployment

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Planned
Innovations

Release Management Major and Minor Releases

Major Release 2.0 Go-Live

Minor Release 1.1 Go-Live Minor Rel. 2.1

Minor Release 1.2 Go-Live

Urgent Changes Urgent Changes Urgent Changes Urgent Changes


for Release 1.0 for Release 1.1 for Release 1.2 for Release 2.0

Release 1.0 Release 1.1 Release 1.2 Release 2.0

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Planned
Innovations

Example: Structuring projects and releases

Release Track #1

Project ERP BW
BW
ERP
Release Track #2
Sub-Project 1
SRM
CRM SRM
Sub-Project 2 CRM

Release Track #3 Portal

Portal

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Planned

SAP Solution Manager 7.2 Innovations

Integrated and Guided Release Planning Application

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Planned

SAP Solution Manager 7.2 Innovations

Manage release cycles via the Administration Cockpit

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Planned
Innovations

Pick your Change & Release Management strategy!

Continual Deployment Phase Driven Deployment Release Management

Development and Imports may All changes and transports of a Based on Release Planning
happen either individually or cycle will be imported together according to ITIL definition
bundled (on demand / daily / (Import All) Defined Relationships and
weekly) Mostly relevant for Project- or dependencies between each
However: Wave-based transport and Release
- No phases, no gates! change management Import job for the entire Release
content
Additionally, low risk changes can
be imported bundled

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SAP Solution Manager

Morning Break

Public
SAP Solution Manager

Requirement & Release Management

Public
Planned
Innovations
Role: Process Expert Role: Business Manager

Public
Planned
Innovations
Role: IT Architect

Public
Planned
Innovations
Role: IT Architect

Public
SAP Solution Manager

Process Management & New Graphical Modeling

Public
Planned
Innovations

Process Management

Today, customers are challenged with synchronizing business models and processes with
IT solution documentation across build and run.

SAP Solution Manager solution documentation


SAP Solution Manager 7.2 comes with a Web-based documentation experience
dramatically improved solution
Integrated BPMN process editor
documentation capability.
Multi-level hierarchies (more than three)
Processes assembled from re-use libraries
Processes are validated and optimized continuously based
on real usage
Integrated process experience
Requirements Management
IT Project and Portfolio Management integration
Change and Request Management integration
Test Management integration
Business Process Monitoring integration

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Planned

SAP Solution Manager Innovations

Process management capabilities when can they be used?


Power Designer
SAP Solution Manager 7.1 Partner Tools,
Partner Tools, e.g., ARIS, Signavio
e.g., IBIS

Power Designer
Partner Tools, e.g., ARIS, SAP Solution Manager 7.2
Partner Tools
Signavio
Business
Model

Target Operating
IT Build Publish & IT Run Optimize
Business Portal Publish Model (for Publish
Model Enhance
Model
Business)

Communicate Design Implement Operations

Model Companies and Rapid


Deployment Solutions (RDS)

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Planned
Innovations

New Architecture in SAP Solution Manager 7.2

Well defined Transition


The New Solution
of entities. The Solution is the sum of a companys systems and
processes. It acts as a container for versions of solution
documentation, one of which is the production version.

Real Project Management


Replace underdone Project Management with full
Project Management Suite integrated into SAP Solution
Manager processes.

Change Control Management


Establish central landscape definition with Logical
Component Groups and Change Control Landscapes
which allow easy, instant and multiple re-use capabilities.

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Planned
Innovations

New Solution concept in SAP Solution Manager 7.2

System Processes (and


Landscape Libraries)

The Solution is the sum of a companys Solution


systems and processes. It acts as a container
for versions of solution documentation, one of
Interfaces
which is the production version.
Developments

System
Logical Component Groups are groups of Logical
Components. Logical components point to actual technical Sites

systems.
Process
A process executes functions in systems to achieve a
business goal. Branches
(Versions)
Version
Each solution documentation version is a branch.

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Planned

Process Area, Libraries - 1 Innovations

Process Steps, Executables, Technical Objects

Executables

Developments Development and Executables Library


Is a component oriented container of all technical objects and their documentation
A technical object may be re-used in different process steps / E2E processes
Is generated with tool support in a ACH library folder structure

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Planned

Process Area, Libraries - 2 Innovations

Process Steps, Executables, Technical Objects

Process Step and Interface Library


Business Process Steps
Is a functional oriented container of all process steps and their business context
independent documentation
Interfaces A Process Step original may be re-used in different E2E processes
Executables May be generated automatically on demand in a ACH library folder structure
The library folder structure may be extended and re-organized manually
Developments Development and Executables Library
Is a component oriented container of all technical objects and their documentation
A technical object may be re-used in different process steps / E2E processes
Is generated with tool support in a ACH library folder structure

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Planned

Process Area, Libraries - 3 Innovations

Process Steps, Executables, Technical Objects

Processes Area
Business-oriented documentation of processes to describe E2E scenarios
Build processes with steps based on Process Step in Process Step Library

Business Processes

Process Step and Interface Library


Business Process Steps
Is a functional oriented container of all process steps and their business context
independent documentation
Interfaces A Process Step original may be re-used in different E2E processes
Executables May be generated automatically on demand in a ACH library folder structure
The library folder structure may be extended and re-organized manually
Developments Development and Executables Library
Is a component oriented container of all technical objects and their documentation
A technical object may be re-used in different process steps / E2E processes
Is generated with tool support in a ACH library folder structure

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Planned

Process Area, Libraries - 4 Innovations

Process Steps, Executables, Technical Objects, Configuration


Processes Area
Business-oriented documentation of processes to describe E2E scenarios
Build processes with steps based on Process Step in Process Step Library
Configuration Library
Business Processes Is a functional oriented container of all process steps and their business context
Documentation of configuration at all relevant places in business processes and library
Execution of configuration (navigation into managed systems)
Provide re-usable configuration elements for repeated configuration tasks
Documentation of configuration via RDS
Execution of configuration
Process Step and Interface Library
Business Process Steps Is a functional oriented container of all process steps and their business context
independent documentation
Configuration
Interfaces A Process Step original may be re-used in different E2E processes
Units May be generated automatically on demand in a ACH library folder structure
Executables
The library folder structure may be extended and re-organized manually

Developments Development and Executables Library


Is a component oriented container of all technical objects and their documentation
A technical object may be re-used in different process steps / E2E processes
Is generated with tool support in a ACH library folder structure

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Planned
Innovations

Process Diagrams in SAP Solution Manager 7.2

Process definition

One process definition, multiple tailored


diagrams.

Process diagram are tailored to specific needs


End user perspective versus
Implementation perspective versus
Business process monitoring perspective

Lanes can be organized by
Role (participant) or Multiple diagrams
System

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Planned
Innovations

Process Modeling in SAP Solution Manager 7.2

Graphical process modeling


SAP Solution Manager 7.2 comes with an Process diagrams provide control flow centric views
integrated graphical BPMN process on processes
editor.
Process diagrams follow BPMN specification
Modeling elements are not just integrated with SAP
Solution Manager they are managed by SAP Solution
Manager
Shared process definition
Shared documentation
Shared lifecycle
XXXXXX

Process diagrams are now part


of the single source of truth.

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Planned
Process diagram by Role designed to explain Innovations
process flow.

Role

XXXXXX

System

Public
Planned
Process diagram by System designed for Innovations
Business Process Monitoring.

System

Alert decorators

Public
Planned
Innovations

Lifecycle based on Branches - 1

The Production Branch


Production represents the productive
A Branch represents a version of the version of the entire solution
solution documentation containing processes, documentation.
libraries, and systems.

Development

The Maintenance Branch represents the


editable version of the productive solution
Maintenance
documentation. It provides an safe
environment for performing changes.
Further Branches
e.g. to deliver the
future solution
documentation.

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Planned
Innovations

Lifecycle based on Branches - 2

Production
The is always a Production and a
Maintenance Branch but customers can
define as many additional Branches as
required.

Maintenance Development Branch

The Branch setup should be driven by


the customers system (transport)
tracks.
Branch Branch Branch

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Planned

Solution Landscape Innovations

Single Production System

System Landscape Logical Component (Group) Branches


(Customer system tracks) Architecture (Solution documentation versions)

Logical Component
Group ERP

Production system track


Maintenance

Production
Logical Component Production

DG1-100 QG1-100 PG1-100

Development system track

Development

Logical Component Development

DG3-100 QG3-100

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Planned
Innovations

Integrated Change Management & Solution Documentation

Requirements Management and ChaRM (Physical-) System Landscape

Request Transactions Tasklist Triggers and


(Requirements Management)
controls SAP
Business CTS
Requirement DEV QAS PRD

Transport
Request for
IT Requirement
Change

Change Documents Cycle Transactions Solution


(Change Request Management)
Production
Process
General Continual Cycle
Change
Normal Change Triggers and Process Step
controls the
Admin Change Urgent Change Phase Cycle solution Release
documentation
Maintenance
Release Cycle lifecycle. Process

Process Step

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Planned
Integrated Content Activation with Innovations

Change Request Management

1. Change System 4. Review Documentation &


2. Change Documentation Sign-Off Change
Collection of changes in the system and 3. Validate Change in QAS 5. Deploy & Activate
documentation. Integrated and automatic
activation process.
PRD
2
2
Production
Project QAS
Tasks


Release Change
DEV
Changes

Maintenance
1

1

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Planned
Innovations

New Business Process Documentation in 7.2

Intuitive Process Visualization Simplified Landscape Management

From proprietary To system- and role-based BPMN Project / Solutions System Landscape
system lanes 2.0 standard LC ERP - ECC Server DG1-100 QG1-100 Logical Comp. Group ERP
LC ERP - E-Learning DG1-100 QG1-100
LC Maintenance ERP Maintenance
LC ERP - ECC-Server DG3-100 QG3-100 QG3-200

LC ERP - E-Learning DG3-100 QG3-100 LC Development ERP Development

From complex To a guided grouping of systems


grouping of systems based on business purpose

Flexible Process Management Easy Process re-documentation


From a fixed 3-level To an open model that reflects
hierarchy customer reality

To automatic generation of
From incomplete
business process documentation
documentation
(technical view) based on usage

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Planned
Innovations

Summary

Process management delivered with


SAP Solution Manager 7.2

SAP Solution Manager solution documentation


Web-based documentation experience
Integrated BPMN process editor
Multi-level hierarchies
Processes assembled from re-use libraries

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SAP Solution Manager

Morning Wrap-Up / Q&A

Public
Agenda

Time Duration Topic Speaker


(Minutes)

08:30-08:40 10 Welcome - Introductions - Agenda ALL

08:40-09:00 20 SAP Solution Manager Value Code SAP / NIMBL

09:00-09:30 30 SAP Solution Manager Roadmap SAP

09:30-10:00 30 Requirement & Release Management SAP

10:00 -10:15 15 Break

10:15-10:45 30 Requirement & Release Management (cont.) SAP

10:45-11:45 60 Process Management & Graphical Modeling SAP

11:45-12:00 15 Morning Wrap-Up / Q&A ALL

12:00 -1:00 60 Lunch

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Agenda

Time Duration Topic Speaker


(Minutes)
1:00-1:45 45 Prepare Today for SAP Solution Manager 7.2 SAP

1:45-2:15 30 Process Step Library Generation report (SAP Note SAP / NIMBL
2061626)
2:15-3:00 45 Overview Report for Projects and Solutions (SAP Note SAP / Colgate-Palmolive /
2161244) NIMBL
3:00-3:15 15 Break

3:15-3:45 30 New UIs with SAP Solution Manager 7.2 SAP / NIMBL

3:45-4:15 30 SAP Solution Manager 7.2 in the Cloud Appliance SAP


Library (CAL)
4:15-4:45 30 Important to know 7.2 upgrade details SAP

4:45-5:00 15 Wrap-up / Q&A ALL

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SAP Solution Manager

Lunch

Public
SAP Solution Manager

Prepare Today for SAP Solution Manager 7.2

Public
Planned
Innovations

SAP Solution Manager 7.2 Start your journey to 7.2 today


End Mid End = maintenance ends for
2015 2016 2017 SAP Solution Manager 7.1

Ramp Up Mass adoption

SAP recommends that you start preparing TODAY even if you plan to adopt SAP Solution
Manager 7.2 well after end of ramp-up.

SAP has developed upgrade support like best practices, services and analysis tools which
are planned for SAP Solution Manager 7.1

Do not hesitate to invest in solution documentation today. Follow our guidelines and you can
start benefitting now without increasing your upgrade efforts!

Now is the time to start the activation process for your solution documentation!
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Planned
Innovations

Start using SAP Solution Manager innovation today on 7.1

IT Project & Portfolio Management


IT Portfolio and Project Management (IT PPM) replaces SAP Solution Manager 7.1 project management capabilities in SAP
Solution Manager 7.2. The functional differences between IT PPM on SAP Solution Manager 7.1 and on SAP Solution Manager
7.2 are non-disruptive and therefore manageable. Using IT PPM already on 7.1 simplifies the transition to 7.2.

Automated Blueprint Generation


In SAP Solution Manager 7.2, the libraries are organized structured by the application component hierarchy. The blueprint
generation report available on SAP Solution Manager 7.1 builds up a process step library structured similarly and using
customer system usage.
For customers who do not have any solution documentation in place, this can serve as a foundation for building up
solution documentation structured by the application component hierarchy.
Customers with an existing solution documentation can use this report on SAP Solution Manager 7.1 to evaluate the
structure and to conceptually prepare for the new Process Management environment in 7.2. Please note that the project
generated for evaluation should not be selected for content activation.
You can download the report from SAP note 2061626, and you can find more information in this document.

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Planned
Innovations

Prepare Maintenance Planning

Maintenance Planner
The next generation experience to drive simplicity for maintaining your
system landscape, the Maintenance Planner replaces the
Maintenance Optimizer in SAP Solution Manager 7.2 and is available
optionally in SAP Solution Manager 7.1.
Using the Maintenance Planner already on 7.1 simplifies the transition
to 7.2. You can find more information in this blog and this document.

Please note additionally that SAP S/4HANA can only be maintained


and updated using the Maintenance Planner.
Note: Maintenance Optimizer will be available in
SAP Solution Manager 7.1 until end of
maintenance

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Planned
Innovations

Prepare Operations

Preparing Business Process Monitoring


In SAP Solution Manager 7.2, all Business Process Monitoring
capabilities will be available on the Monitoring and Alerting
Infrastructure ONLY.
Customers who are using capabilities like Business Process
Monitoring on SAP Solution Manager 7.1 SP12 (or higher) and
who have not yet completed the transition to the Monitoring and
Alerting Infrastructure are recommended to transition before the
upgrade to SAP Solution Manager 7.2

Please see the following slides for more information.

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Planned
New Infrastructure for Business Process Monitoring (BPMon) Innovations

in SAP Solution Manager 7.2


SAP Solution Manager 7.1 SAP Solution Manager 7.2
Test the move to the Content Activation
Move Business Process
Option 1 Monitoring and Alerting
to MAI (Move to MAI already done) Monitoring
Infrastructure (MAI)

Test the move to the


Content Activation Business Process
Option 2 Monitoring and Alerting
(Includes move to MAI) Monitoring
Infrastructure (MAI)

Key Recommendations:
Today, to prepare BPMon for SAP Solution Manager 7.2 it is recommended that you validate on SAP Solution Manager 7.1, if your
BPMon scope is fully covered by MAI (i.e. create and move a BPMon test solution containing your specific key aspects to MAI)
a) check for correctness and performance
b) have key users validate that alerts & notifications are raised at expected times with expected content (use the effort also for learning by doing)
If your expectations are met, move your Productive BPMon solution(s) to MAI today on SAP Solution Manager 7.1 to save time (and potential
errors at MAI migration) during the SAP Solution Manager 7.2 content activation. If your expectations are not met please contact SAP Support.
Include into SAP Solution Manager 7.2 Content Activation only Solutions with productively used Business Process Monitoring (BPMon)
configuration and those Solutions with BPMon configuration that is not yet used productively, but that will go live in the future (work in progress).

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Planned
Innovations

The Upgrade Road to Success

Start preparing Select whats right Know the impact

For SAP Solution Manager customers we plan to offer:


quick identification of those parts of your solution documentation which matter to you
decision support to plan and execute content activation
best practices, services, and tools for the upgrade to SAP Solution Manager 7.2

http://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+WIKI+-+Solution+Documentation+and+Implementation

Your journey starts today!


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Planned
Innovations

SAP offers Three Accelerators for Content Activation

Best Practices for Solution Documentation: This document explains how to document your solution
on SAP Solution Manager 7.1 in order to avoid post-activation efforts on SAP Solution Manager 7.2
Overview Report for Projects and Solutions: This tool provides comprehensive reporting about
solution documentation today and allows customers to complete their selection for activation before
the upgrade. The tool is available on SAP Solution Manager 7.1
Cloud Test Drive: An SAP Solution Manager 7.2 cloud appliance is planned to be available at ramp-
up start. Customers can use it to test drive the activation process

1. Best Practices for Solution Documentation

2. Set Focus 3. Test Drive

Start preparing Select whats right Know the impact

With the three accelerators, customers are best prepared for the transition to 7.2
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Planned
Minimize activation effort: Innovations

Smart document your solution today (1/4)

Keep your business process structure simple


The business process structure in SAP Solution Manager 7.1 is limited to the three levels Scenario
Business Process Business Process Step. If there was an urgent need for more than three levels, a
recommendation by SAP AGS best practices was to circumvent this restriction via naming conventions, e.g.
level 5 -> level 4 -> scenario.

If you are already using the described naming conventions, SAP recommends that you do not change anything
in SAP Solution Manager 7.1. After the upgrade to SAP Solution Manager 7.2, the additional levels can be
changed into regular folders manually.

If you start using SAP Solution Manager 7.1 now and intend to use such a naming convention, please follow the
guidelines in this best practice document. Please consider this activity carefully and be aware that this can
create additional efforts when changing the additional levels into regular folders in SAP Solution Manager 7.2.

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Planned
Minimize activation effort: Innovations

Smart document your solution today (2/4)

Assign executables on process step level


To ensure a smooth transition and reduce post-activation efforts, SAP recommends that you assign test cases and
one executable (transactions / reports etc.) wherever possible on process step level.
This ensures proper functioning of Test Management, Business Process Monitoring and other SAP Solution
Manager capabilities.

Executable variants
The Executable Variants concept in SAP Solution Manager 7.1 provided the possibility to add variants to an
executable attached to a process step.
In SAP Solution Manager 7.2, Executable Variants will be represented by single process steps (one step for each
variant).
During the content activation process, executable variants will therefore be converted into single process steps.

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Planned
Minimize activation effort: Innovations

Smart document your solution today (3/4)


Consolidating SAP attributes
In SAP Solution Manager 7.2, the set of SAP attributes has been cleaned up and reduced.
Therefore, the attributes listed below will not be available anymore. If you are actively using these attributes today and want to
keep them after the upgrade to SAP Solution Manager 7.2, you can convert them into customer attributes during the content
activation process.

Structure element attributes:


Industry, Component, Template ID, Custom Development, SAP Modification, SAP with Enhancement, SAP Standard, ESR
Assignment Key, BPMS Assignment Key, Keywords

Assignment attributes:
Keywords, Is Default, Processing Type, Ext. Test Tool relevant

Document attributes:
Blueprint relevant, Duration, Technical Name, Business Partner, General Documentation, End-User Documentation, Ext. Test
Tool, Solution Builder Key, Solution Package ID

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Planned
Minimize activation effort: Innovations

Smart document your solution today (4/4)


Tag your copied projects
This information is only relevant for customers who regularly create copies of projects to keep a
snapshot of a project.

In general, this approach is not recommended, because it drastically increases the number of projects
in SAP Solution Manager. The result may be that - during the content activation - projects are activated
which are not necessary. Customers may thus have to invest into unnecessary post-activation clean-
up activities.

If you need to take project snapshots in SAP Solution Manager, then SAP recommends to label these
copies as non-activation relevant via a naming convention. Project-based archiving capabilities are
planned for a later functional enhancement of SAP Solution Manager 7.2.

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Planned
Innovations

Clean up and organize

To ensure a smooth transition, clean up your existing solution documentation

Clean up dead-end shortcuts which point to elements that do not exist anymore

Use report AI_DIR_STRUCTURE_NO_LOGCOMP to find process steps which do not have a logical
component assigned, and assign a logical component to these steps (or remove the steps)

Use report SOLMAN_DOCU_VERSION_ARCHIVE * to archive up old versions of KW documents. Alternatively


you can use report SOLMAN_DOCU_VERSION_DEL * to delete old versions of KW documents. This step is
optional to free up database space.

Please note:

KW documents which are not assigned to any structure object will not be activated. After the content activation
process, they will not be accessible anymore. You can use report SOLMAN_UNUSED_DOCUMENTS to find
unassigned KW documents.

* Implement necessary corrections with SAP Notes 1360988 and 1360436


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Planned
Innovations

Ensure a smooth transition: update your managed systems

Keep your managed systems up-to-date

SAP Solution Manager 7.2 needs connectivity to the SAP systems in the customer landscape, for example to
retrieve data for library generation and for monitoring purposes. This is technically ensured through the ST-PI
and ST-A/PI packages, which are installed in the managed systems.

To ensure that the technical upgrade of your SAP Solution Manager system runs smoothly, SAP recommends
that the ST-PI and ST-A/PI levels of customers managed systems should be at the latest available version.
Please see the minimally required versions below.

Package Name Required minimal SP level


ST-PI 2008/1 710 SP12
ST-PI 2008/1 740 SP02

As this may affect a high number of systems in customers system landscape, SAP recommends to include this
update into the regular maintenance schedule or carefully plan the update before updating SAP Solution
Manager to release 7.2.

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Planned
Innovations

Carefully evaluate your integration activities


Integration Area
SAP Solution Manager 7.1 offers various IBM Rational Test Management
integration possibilities, for example in the SAP Quality Center by HP Test Management
solution documentation area, the test
Solution
management area, the ITSM area and the SAP Productivity Pak by ANCILE
Documentation
operations part.
Solution
Software AG ARIS Suite*
Documentation
Customers who are using the listed
integrations currently cannot upgrade to Solution
SAP Workforce Performance Builder
Documentation
the initial release of SAP Solution Manager
7.2, as the interfaces have not yet been Solution
SAP Sybase PowerDesigner
adapted. Documentation
IT Service
Generic ITSM Interface
The adaptations are currently planned for later Management
SPs of SAP Solution Manager 7.2. Business Process
Job Scheduling
Operations
*Please note: SAP Solution Manager 7.2 provides built-in graphical
modeling capabilities. SAP recommends to carefully evaluate these
capabilities as they could reduce the need for 3rd party modeling tools.

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Planned
Innovations

Template Management & Global Roll-Out

Template Management/Global Roll-Out


Template Management provides possibilities to create re-usable process content in SAP Solution Manager 7.1.
The global roll-out functionality enables the central definition of a process template and the roll-out into
local projects.
The template management functionality is replaced by a new concept and the strong re-use paradigm in SAP
Solution Manager 7.2. Template projects can be taken over to SAP Solution Manager 7.2 and activated.
If customers are heavily using the global roll-out functionality, an upgrade to SAP Solution Manager 7.2 is initially
not possible. The successor for the global rollout functionality is currently planned for a future SP.
Local Local Local
DEV QAS PRD

Global rollout system landscape setup Global Global Local Local Local
DEV QAS DEV QAS PRD
If the customers system landscape is setup like shown in the
graphics, an upgrade to SAP Solution Manager 7.2 is currently Local
DEV
Local
QAS
Local
PRD
not possible. The successor for the template management/global
This landscape setup type (and similar structured types) is currently
rollout functionality is currently planned for a future release. not fully supported in SAP Solution Manager 7.2.

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SAP Solution Manager

Process Step Library Generation Report

Public
Business Blueprint Generation of Process Step Library
Available via Application Scope and Effort Analyzer (SP11) and
ABAP Program SAP Note 2061626 (SP10) in SAP Solution Manager 7.1
Blueprint Generation

In SAP Solution Manager 7.2, the libraries are organized


based on the application component hierarchy. The
blueprint generation report available on SAP Solution
Manager 7.1 builds up a process step library structured by
the application component hierarchy and using customer
system usage.

This can serve as a foundation for building up end-to-end


processes using shortcuts. Using this report on SAP
Solution Manager 7.1 already prepares the teams
conceptually for the new Process Management
environment in 7.2.
You can download the report from SAP note 2061626,
and you can find more information in this document.

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Business Blueprint Generation of Process Step Library
Available via Application Scope and Effort Analyzer (SP11) and
ABAP Program SAP Note 2061626 (SP10) in SAP Solution Manager 7.1
Customer Benefits

Fast start to create Business Blueprint as


starting point for Test Management

SAP customers can automatically


generate a Process Step Library
including process steps with transaction
codes and reports

Generation based on usage statistics of


customer PRD systems

Process Steps includes SAP as well as


custom-developed transactions and
reports

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Automatic generation of Business Blueprint / Process Step Library
Program to generate Project and SAP-Module oriented Blueprint (SAP Note 2061626)
Purpose
Auto-generation of SAP-Module oriented blueprint based
on execution history (workload statistics)

Program Name
RUTILITY_BLUEPRINT_GENERATION

Selection Screen
Enter managed system / client
SAP SolMan projects that include business blueprint (BB)
and transactions / reports to be excluded

Usage History
Alt 1: read from managed system
Alt 2: read from SAP SolMan InfoCube

Availability
SAP Solution Manager 7.1 SP10

Program is available with SAP Note 2061626 - Support component is SV-SMG-IMP-BIM


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Business Blueprint
Leverage generated Process Step Library to compose End-to-End Business Processes

From Process Step Library . Automatic generation of Process Step


Library (PSL)
FI
SD
MM

HR
to E2E Business Processes

Manual composition of E2E Business Process


Sales
Quotation Delivery
Order

Note: see SAP Solution Manager Wiki for details at http://scn.sap.com/docs/DOC-47361


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SAP Solution Manager

Overview Report for Projects and Solutions

Public
Planned
Innovations

Collect information & plan the future

Evaluate your existing projects &


solutions
The Overview Report for Projects and Solutions
gives you an overview of your existing projects
and solutions in SAP Solution Manager 7.1.
It will help you to identify projects/solutions
relevant for activation and also projects/solutions
which can be retired or deleted. The information
from the report will generally help you in
preparing the content activation and reducing the
effort.
The report is available via SAP Note 2161244.

http://wiki.scn.sap.com/wiki/display/SM/SAP+Solution+Manager+WIKI+-+Solution+Documentation+and+Implementation

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Planned
Innovations

Collect information & plan the future

Prepare the content activation in advance


The guided procedure in transaction PREPARE_ACTIVATION will help you define the activation scope before you actually start
the activation process. It will also support you to understand and plan the future logical component group design and to align this
within your company. The execution of this procedure is a prerequisite for the content activation. Existing data in your SAP
Solution Manager 7.1 system will not be changed during this process.
PREPARE_ACTIVATION is currently in a closed beta mode. It will be available via an SAP Note once it is released.

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Planned
SAP recommends that customers prepare content activation Innovations

carefully
Content activation
is an integral part of the overall upgrade
is relevant for all customers who have already created solution documentation
can only be done once

During the content activation process, customers must select all content that they want to
use in SAP Solution Manager 7.2. All other content remains in display mode only.
No content is lost during the upgrade!

It is important that customers make the right selection because


selecting too much results in costly post activation clean up activities
selecting too little requires a costly re-documentation

SAP delivers tools and best practices to support the right selection for content activation
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Planned
Innovations

Content Activation Overview: Recommended procedure

Preparation Upgrade Content


Activation
SolDoc Content Technical Upgrade Post-processing
Activation to SAP Solution activities on SAP
Preparation on Manager 7.2 Solution Manager
SAP Solution Execution of 7.2
Manager 7.1 SOLMAN_SETUP

SAP recommends to prepare the Content Activation on your up-and-running SAP Solution Manager 7.1
system. This can be done at any point in time and does not affect your productive environment in any way.
After the preparation, the technical upgrade to release 7.2 is followed by post-processing Content Activation
activities in SAP Solution Manager 7.2.

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SAP Solution Manager

NIMBL Feedback PSL Generation Report and


Overview Report for Projects and Solutions

Public
Faster Time to Value

Process Step Library Generation = Quick Win


Implement in hours not days
Quickly begin data towards and upgrades & enhancements
Maximize value by coupling with UPL data
Usage & Procedure Logging
Captures all application code & transactions executed
Data is stored in Solution Manager for 14+ months
Enable Impact Analysis
By Transport, Support Package, Enhancement Package or Object
Understand the impact of Business Function Activation as part of an
Enhancement Package
Live Demo

Process Step Library Generation


TBOM Generation
Impact Analysis
Project Overview Report

Understand utilization within Solution Manager


Requirement as part of upgrade to Solution Manager 7.2
Ensure we convert only those objects we needed
What Projects are in use and where?
How many objects reside in the project?
Is it used by CHARM or QGM?
Do I really need this project and its business processes?
Provides understanding of Solution Manager adoption
No data reported = we arent maximizing value of SAP maintenance
Questions?
SAP Solution Manager

Colgate-Palmolive Feedback PSL Generation


Report and Overview Report for Projects and
Solutions

Public
Solution Manager 7.2 Upgrade
Preparation in Colgate Palmolive

102
Agenda

Colgate Palmolive Overview


Solution Manager 7.2 Upgrade Preparation

103
Agenda

Colgate Palmolive Overview


Solution Manager 7.2 Upgrade Preparation

104
Overview
$17.3B global consumer products
company, founded in 1806

38,000 Colgate people worldwide

Products sold in 223 countries

Four core categories


Oral Care Personal Care
Pet Nutrition Home Care
Net Sales by Division Q2 2015
Hills
Pet Nutrition
Latin
America
14%

27%
Europe/
South Pacific 18%

16%
19%
Asia
North 6%
America
Africa/Eurasia
Oral Care Personal Care

Pet Nutrition Home Care


End to End SAP Strategy
Application Portfolio
SAP Portals

Integrated Business Information: SAP ECC 6.0

eSales
CBP/TPM CRM PLM SCM eBuy(EBP) BPC HCM
Customer
Trade Focus on New Supply Procure to Financial Human
Service,
Promotion the Product Chain Pay Consolidation Resources
Sales &
Management Profession Development Management System Systems
eCommerce

Access & Optimization


Solution Manager
Governance Risk & Compliance (GRC) Change Manager Identity Management (To SAP & no-SAP systems)
PPM

Master Data Management

BI Reporting & Analytics (Business Objects suite)

HANA

Enterprise Search

Mobile Solutions (Sybase)


Agenda

Colgate Palmolive Overview


Solution Manager 7.2 Upgrade Preparation

109
Solution Manager 7.2 Upgrade Preparation

When to upgrade to 7.2


Test Management is under development
Maintenance for SAP SolMan 7.1 ends at the end of 2017
Activation for SolMan 7.2 can only be executed once
Projects not included in the activation will be available in read
mode only

110
Colgate Palmolive Preparation
Solution Documentation Strategy
New Projects and Solutions
Automated Business Blueprint Generation
Executable transactions, test cases, etc.

Colgate existing Projects and Solutions


Identify projects relevant for activation

111
Projects in Scope for Activation

Overview report for projects and solutions


Clear picture of all your projects and solutions
The report is easy to use
Helps identify projects and solutions actively in use

112
Projects in Scope for Activation
By who
and Linked
when it Project has to Test
was recent Manage
created changes ment

Who is Linked Linked


respons to to
ible Busines producti
s ve
Process landsca
Monitori pe
ng

113
Questions?

114
SAP Solution Manager

Afternoon Break

Public
SAP Solution Manager 7.2 in
the SAP Cloud Appliance
Library (CAL)

Public
Planned

How can I get started on my 7.2 journey? Innovations

SAP Solution Manager 7.2 in the Cloud

Moving to 7.2 may require that your existing documentation in


your 7.1 system be activated to function in the new
documentation environment.

A guided procedure will be provided to assist in the activation


process.

Current documentation can be optimized in 7.1 to prepare for


the upgrade to 7.2.

But how can customers access a 7.2 system quickly and


easily to test activation and use the new documentation?

Answer: SAP Solution Manager 7.2 in the cloud!

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Planned

Experience SAP Solution Manager 7.2 in CAL Innovations

Test-drive for a nominal fee in your own private cloud with personalization

SAP Solution Manager product management plans to make SAP


Solution Manager 7.2 available in the SAP Cloud Appliance
Library (CAL) as a demo system by the start of ramp-up.

SAP plans to preload the 7.2 appliance with helpful sample projects
which customers can use for their evaluation and activation efforts.

SAP provides the powerful appliance without CAL charges.


Customers only need an Amazon Web Services (AWS) account to
test drive the SAP Solution Manager cloud appliance for as a free
trial for 90 days. Longer options are available at additional cost.

SAP CAL Your Highway to SAP Solution Manager 7.2 success!

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Planned

Benefits of SAP Solution Manager 7.2 in the Cloud Innovations

Test drive the activation and evaluate the new documentation

SAP Cloud Appliance Library SAP Solution Manager 7.2 in CAL


Accelerate provisioning and evaluation of Available by the start of ramp-up in Amazon Web
SAP solutions from weeks/months to Services for a nominal fee
minutes/hours
Start your own personalized instance quickly
Deploy from an online library of
preconfigured SAP business solutions Test drive the documentation activation process
including free trials and subscriptions
Experience the new documentation interface
Protect your investments by integrating new
solutions in the cloud with your existing
systems

Start your SAP Solution Manager 7.2 experience in minutes!

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SAP Solution Manager

New UIs with SAP Solution Manager 7.2

Public
Planned

New User Interfaces in SAP Solution Manager 7.2 Innovations

Providing the ultimate end user experience

SAP Solution Manager 7.2 will follow the SAP


Business Suite Strategy!

SAP Fiori Launchpad will be piloted for role-based access to


all relevant applications and Work Centers, with further steps
based on customer feedback.

SAPUI5 / SAP Fiori will be provided for key business-facing


UIs and mobile applications.

Vital SAP Solution Manager UIs will be revamped


incrementally using SAPUI5 / SAP Fiori, based on customers
usage and demand.

All Flash-based UIs for Run SAP applications and the


existing SAP Solution Manager dashboards are planned to
be converted to SAPUI5.

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Planned
Innovations

SAP Fiori Launchpad for SAP Solution Manager 7.2

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Planned
SAP Fiori Innovations

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Planned
Innovations

New Application Operation UIs


System Monitoring User Experience Monitoring Interface and Connection Monitoring

HANA and BI Monitoring E2E Trace Analyzes


All UIs are newly created in HTML5
Flash technology completely replaced
Native mobile applications not necessary
anymore

PI Monitoring Message Flow Monitoring Service Availability Mgmt. IT Calendar

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SAP Solution Manager

Important To Know Details

Public
Planned
Innovations

Important Time Lines

August December H2 H1 End


2014 2014 2015 2016 2017

Ramp
Validation Go To Release
Up

SP 12
Continuous Improvement for
Cloud, Hana and Service Delivery

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Planned

Important to Know & Your Next Steps Innovations

Upgrade Details
The upgrade from SAP Solution Manager 7.1 to 7.2 is standard
Relevant for all customers:
No CRM issues this time: SAP Solution Manager 7.2 does not
contain a new SAP CRM release. As we only move to a new
enhancement package, the impact of the 7.2 upgrade is
significantly lower than in the 7.1 upgrade
If you have already adopted the Monitoring & Alerting
infrastructure, then you are fine. Note that Business Process
Monitoring based on the Monitoring and Alerting
Infrastructure (MAI) is mandatory in 7.2
The split of ABAP and JAVA stacks, and the upgrade to SAP
NetWeaver 7.40 are performed automatically in a standard
upgrade procedure
Activation of Solution Documentation can be prepared well in
advance of the upgrade
Some outdated functions will be replaced. Please note the soft
shift information

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Planned

Important to Know & Your Next Steps Innovations

Soft Shifts

Implementation functions (SOLAR): System Landscape (SMSY):


Completed projects in SAP Solution Manager 7.1 are The Landscape Management Database (LMDB) fully
automatically available in display mode replaces the functions of SMSY

Implementation Content (BPR): Reverse Business Process Documentation:


Rapid Deployment Solution (RDS) content replaces The Blueprint Generator (SAP Solution Manager 7.1
the business process repository completely SP11) fully replaces the RBPD capabilities

SAP Solution Manager Roadmap functions: System Monitoring Work Center:


SAP Roadmap content is moving into the SAP Cloud Technical Monitoring work center (SAP Solution
Roadmaps used in projects are moving into a full Manager 7.1 SP00) replaces the old System
project management tool Monitoring work center

New features in SAP Solution Manager 7.2 will replace existing functions
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Planned

What happens when you upgrade to Innovations

SAP Solution Manager 7.2?


Upgrade to new functionality Upgrade User Experience
New:
Solution Documentation
Business and IT Requirement Fiori meets SAP Solution Manager:
Improved: SAP Solution Manager launchpad for
IT Service Management personalized user experience
Change Control Management Fiori Apps for dedicated use cases
Business Process Analytics

Upgrade to latest technology Upgrade to new maintenance interval


Also run on SAP HANA as a database:
License for SAP Solution Manager included in support contract
Migrate SAP HANA to consolidate all applications on HANA Receive mainstream maintenance beyond 2017:
Build up experience in running HANA Packaged corrections (notes, support packages)
Stack Split Technology updates (new databases and
SAP Solution Manager 7.2 runs 2 single stacks operating systems)
Split is done as part of upgrade procedure

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SAP Solution Manager

Wrap-Up / Q&A

Public
The Value of SAP Solution Manager
A strategic asset that provides direct value to your company

Enable Business Innovation


Ease introduction of
Maximize the value of your business innovations
support engagement with SAP Faster value realization
Solution Manager.
Value prediction and realization
of the business strategy

Access to SAP experts and support services.

ITIL Leverage SAP Innovations


Improve IT Management
Introduce and implement game-changing
Proactive detection of potential issues SAP innovations like SAP HANA and cloud
Ensure business continuity Manage SAP innovations like any other
Minimize IT efforts and complexity solution today

Reduce operational costs Leverage full potential out of your


partnership with SAP

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Planned

SAP Solution Manager 7.2: Innovations

Get more out of your SAP investment

Simpler Business / IT Alignment


with new Process Management

BPM

S/4HANA Cloud

Full Support of HANA Full Support of


and S/4HANA SAP Hybrid Solutions

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Planned

Try SAP Solution Manager 7.2 with the Cloud Demo System Innovations

The currently available 7.1 cloud demo system will be upgraded to 7.2

http://www.sapsupport.info/support-innovations/sapsolutionmanager/demo/

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Planned
Innovations

Additional Information

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SAP TechEd Virtual Hands-on Workshops and SAP TechEd Online
Continue your SAP TechEd education after the event!

SAP TechEd Virtual Hands-on Workshops SAP TechEd Online


Access hands-on workshops post-event Access replays of keynotes, Demo Jam, SAP TechEd
Starting January 2016 live interviews, select lecture sessions, and more!
Complementary with your SAP TechEd registration Hands-on replays

http://saptechedhandson.sap.com http://sapteched.com/online

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Further Information
Related SAP TechEd sessions:
ITM100 Managing Hybrid Solutions (Lecture)
ITM105 Test Management with SAP Solution Manager 7.2 Overview (Lecture)
ITM202 SAP Solution Manager Road Map: Whats the Strategic Direction (Lecture)
ITM205 IT Service Management in SAP Solution Manager A Strategic Overview (Lecture)
ITM208 Business Process Operations in SAP Solution Manager 7.2 (Lecture)
ITM214 Application Operations Overview: News About SAP Solution Manager 7.2 (Lecture)
ITM217 Test Drive in the Cloud Solution Documentation in the New Release (Lecture)
ITM218 Experience the Value of Requirements to Deploy in SAP Solution Manager 7.2 (Lecture)
ITM219 - Be Prepared for ITSM and CHARM in SAP Solution Manager 7.2 (Lecture)
ITM220 Making the New Graphical Modeling Work for You in SAP Solution Manager 7.2 (Lecture)
SAP Public Web
http://scn.sap.com/docs/DOC-47361
http://support.sap.com/solutionmanager
SAP Education and Certification Opportunities
http://support.sap.com/esacademy
Watch SAP TechEd Online
www.sapteched.com/online
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SAP Solution Manager

Appendix

Public
SAP Solution Manager

Ramp-Up

Public
Planned
Innovations

General guidance on SAP Solution Manager 7.2

Ramp-Up:
Customer should join Ramp-Up and evaluate the next generation of business process documentation if they have pain points
in process lifecycle management and the graphical process modelling environment of SAP Solution Manager 7.1.
All customers looking for a new installation should go for SAP Solution Manager 7.2 when available. Early adopters should join
the Ramp-Up program of SAP Solution Manager 7.2. For restrictions in Ramp-Up see next slide.
SAP Solution Manager 7.2 is the best Solution for customers implementing SAP S/4HANA. It offers unparalleled lifecycle
management of configuration information for SAP S/4HANA. SAP Solution Manager 7.1 customers will reach the same level
of SAP S/4HANA support when upgrading at a later time (e.g. during General Availability).

General Availability:
All customers upgrading from previous versions of SAP Solution Manager should go productive between general availability of
SAP Solution Manager 7.2 and end of 2017 at the latest, unless they accept customer specific maintenance.
SAP Solution Manager 7.2 can also run on SAP HANA as an underlying database. This database license for SAP Solution
Manager is included in your support contract. You should run SAP Solution Manager 7.2 on SAP HANA if you are
standardizing your applications on SAP HANA or if you want your IT team to build up experience in SAP HANA.

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Planned
Innovations

Available Scope for Ramp-Up customers

Focus areas Ramp-Up

Project Management

Process Management (including Solution Documentation) (except integrations to other tools)

Test Management

Change Control Management

IT Service Management

Custom Code Management

Landscape Management (formerly Maintenance Management)

Application Operations

Data Volume Management (formerly included in Application Operations)

Business Process Operations

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Planned
Innovations

New Early Adoption Care Program Page

Follow Area of
Interest

https://influence.sap.com -> Early Adoption Care Program


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Planned
Innovations

How to apply for SAP Solution Manager 7.2 Ramp-Up

Use the online


scoping to apply

https://service.sap.com/rampup
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SAP Solution Manager

Finding Your Projects and Solutions in SAP


Solution Manager 7.2

Public
SAP Solution Manager

Overview of moved content

Public
Where did it all go?

Question: Wheres my Solution, and wheres my project in the 7.2 system?

Answer: Its still there!

SAP Solution Manager 7.2 comes with a dramatically improved solution documentation capability. After the upgrade from 7.1 to 7.2, a
content activation process moves existing project and solution content into the new project and solution documentation areas.

In short, your project and solution content has been moved to:

Solution

Project Management

Change Control Management area (if applicable)

This presentation is a simple guide to where you can find your 7.1 projects and solutions in SAP Solution Manager 7.2.

In 7.1 we mixed project (time + people), scope and documentation in SOLAR.


In 7.2 these topics have their own work areas.
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Planned
Innovations

New Architecture in SAP Solution Manager 7.2

Well defined Transition


The New Solution
of entities. The Solution is the sum of a companys systems and
processes. It acts as a container for versions of solution
documentation, one of which is the production version.

Real Project Management


Replace underdone Project Management with full
Project Management Suite integrated into SAP Solution
Manager processes.

Change Control Management


Establish central landscape definition with Logical
Component Groups and Change Control Landscapes
which allow easy, instant and multiple re-use capabilities.

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Planned

Project Information Innovations

Where does all of the data go after activation?


7.1 7.2

Processes-> Solution Documentation

Processes-> Solution Documentation

System Landscape -> Solution Administration

Tcodes SOLAR_PROJECT_ADMIN and SOLAR01


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Planned

Wheres the project information in SAP Solution Manager 7.2? Innovations

Scope, team members, milestones, etc.


Use Tcode solman_workcenter or Launchpad link ->
Project and Process Management -> My Projects tile:

2. Choose project:

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Planned

I need to find my 7.2 solution documentation NOW! Innovations

Where is it?
Use Tcode solman_workcenter or Launchpad link ->
Project and Process Management -> Solution
Documentation tile:

You can also access the solution documentation Process structure has links to elements such as
directly via tcode SOLDOC. documents, IMG objects, test cases, and transactions.

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Planned

Wheres the project information in SAP Solution Manager 7.2? Innovations

System landscape data


Use Tcode solman_workcenter or Launchpad link ->
Project and Process Management -> Solution
Administration tile:

You can also access the solution administration


directly via tcode SOLADM.

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Planned

Where did my project/solution documentation structure go? Innovations

Your content in 7.2 is marked with the 7.1 name of the source project or solution!
7.1 7.2

Top folder name =


7.1 source
project/solution
name in end-to-end
view and libraries
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SAP Solution Manager

Project Administration functions in SAP Solution


Manager 7.2

Public
Planned

Project Administration Innovations

Creating a project - for planning


7.1 7.2

Create project in IT PPM for planning purposes.


Tcode SOLAR_PROJECT_ADMIN

Projects are time dependent with a defined outcome, and are handled with IT PPM in 7.2

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Planned

Project Administration Innovations

Creating branches and views - for documentation


7.1 7.2 Create a view of
the documentation
to assign to the
project:

Tcode SOLAR_PROJECT_ADMIN Tcode SOLDOC -> View pull-down -> New -> select
structures -> OK -> then control access via
authorizations.

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Planned

Project Administration Innovations

General data tab


7.1 7.2

Project data in IT PPM

Tcode SOLAR_PROJECT_ADMIN
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Planned

Project Administration Innovations

Scope and Solution Package Selection tabs


7.1 7.2

Tcode SOLADM -> Import SAP Best Practices


Package.

Tcode SOLAR_PROJECT_ADMIN
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Planned

Project Administration Innovations

Scope -> Roadmap Select tab


7.1 7.2

Tcode SOLAR_PROJECT_ADMIN Tcode RMMAIN -> Roadmap -> Create PPM project.

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Planned

Project Administration Innovations

Scope -> Industry Selection tab


7.1 7.2

Tcode SOLAR_PROJECT_ADMIN Tcode SOLDOC -> select structure -> attributes pane.

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Planned

Project Administration Innovations

Scope -> Country Selection tab


7.1 7.2

Tcode SOLAR_PROJECT_ADMIN
Tcode SOLDOC -> select structure -> attributes pane.

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Planned

Project Administration Innovations

Project Team Members tab


7.1 7.2

Resources in the IT PPM project.


Tcode SOLAR_PROJECT_ADMIN

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Planned

Project Administration Innovations

Restrict access to blueprint structure to assigned project team members


7.1 7.2

Tcode SOLDOC -> View pull-down -> New ->


Tcode SOLAR_PROJECT_ADMIN select structures -> OK -> then control access
via authorizations.

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Planned

Project Administration Innovations

System Landscape tab


7.1 7.2

Tcode SOLADM -> System


Landscape tab to assign logical
Tcode SOLAR_PROJECT_ADMIN component groups.

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Planned

Project Administration Innovations

System Landscape -> IMG Projects tab


7.1 7.2

IMG projects
are created
locally

Tcode SOLAR_PROJECT_ADMIN

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Planned

Project Administration Innovations

System Landscape -> Change Management tab


7.1 7.2

Tcode SOLADM -> select solution ->


Change Control Landscapes tab.
Tcode SOLAR_PROJECT_ADMIN

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Planned

Project Administration Innovations

Milestones tab
7.1 7.2

Tcode SOLAR_PROJECT_ADMIN IT PPM project elements, with dates


and work details.

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Planned

Project Administration Innovations

Project Standards -> Status Values tab


7.1 7.2

Tcode SOLAR_PROJECT_ADMIN IT PPM project ->


Status Management.

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Planned

Project Administration Innovations

Project Standards -> Keywords tab


7.1 7.2

Tcode SOLAR_PROJECT_ADMIN

Tcode SOLDOC -> select structure -> attributes panel.

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Planned

Project Administration Innovations

Project Standards -> Documentation Types tab


7.1 7.2

Tcode SOLADM, select solution,


Documentation Types tab.

Tcode SOLAR_PROJECT_ADMIN

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Planned

Project Administration Innovations

Project Standards -> Tabs


7.1 7.2

No longer required

Tcode SOLAR_PROJECT_ADMIN

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SAP Solution Manager

Business blueprint functions in SAP Solution


Manager 7.2

Public
Planned

Business Blueprint Innovations

Select a project blueprint


7.1 7.2

Tcode SOLDOC, select a solution, and then a


branch of the documentation.

Tcode SOLAR01 -> Other Project.

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Planned

Business Blueprint Innovations

Microsoft Project download


7.1 7.2

Tcode SOLAR01 -> MS Project Download.

Tcode RMMAIN -> Roadmap -> Create PPM project.

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Planned

Business Blueprint Innovations

Change documentation structure


7.1 7.2

Tcode SOLDOC -> right-click at any level for


the Context Menu, then New. You can create
Tcode SOLAR01 -> select blueprint node -> as many levels as necessary.
Structure tab.

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Planned

Business Blueprint Innovations

Documenting interfaces
7.1 7.2

Tcode SOLAR01 -> Interface Scenarios -> Tcode SOLDOC -> right-click the process level to get
Create or display Attributes. the Context Menu -> New -> Interface.

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Planned

Business Blueprint Innovations

Accessing SAP-delivered content


7.1 7.2

Tcode SOLAR01
to access the Tcode SOLADM-> Import SAP Best Practices Package.
Business Process
Repository.

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Planned

Business Blueprint Innovations

Assign documentation to structure


7.1 7.2

Tcode SOLAR01 -> select blueprint node ->


Project Documentation tab.

Tcode SOLDOC -> right-click at any level for the


Context Menu, then New -> Documentation.

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Planned

Business Blueprint Innovations

Administration data tab


7.1 7.2

Tcode SOLAR01 -> select blueprint node -> This data is now maintained in the IT PPM project.
Administration tab.

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Planned

Business Blueprint Innovations

Transactions tab
7.1 7.2

Tcode SOLAR01 -> select blueprint node ->


Transactions tab.
Tcode SOLDOC -> right-click at process level for the
Context Menu, then New -> Executables -> Executable.

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Planned

Business Blueprint Innovations

Service Messages tab


7.1 7.2

Create assignment to solution documentation


from within the CRM transaction assignment
block.

Tcode SOLAR01 -> select blueprint node ->


Service Messages tab.

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Planned

Business Blueprint Innovations

Component View tab


7.1 7.2

Tcode SOLAR01 -> select blueprint node ->


Component View tab.
Tcode SOLDOC -> branch-> select process level ->
right-click in Elements area -> New -> Process Diagram.

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Planned

Business Blueprint Innovations

End user roles tab


7.1 7.2

Tcode SOLAR01 -> select blueprint node ->


End User Roles tab.

Tcode SOLDOC -> branch-> select level -> right-


click for Context Menu-> New -> End User Roles.

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Planned

Business Blueprint Innovations

Assign attributes
7.1 7.2

Tcode
SOLDOC ->
select structure
level ->
attribute pane.

Tcode SOLAR01 -> select blueprint node ->


right-click -> Attributes.

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SAP Solution Manager

Configuration functions in SAP Solution Manager


7.2

Public
Planned

Configuration Innovations

Configuration tab
7.1 7.2

Tcode SOLDOC -> branch-> select level -> right-


Tcode SOLAR02 -> select blueprint node -> click for Context Menu-> New -> Configuration ->
Configuration tab. Configuration.

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Planned

Configuration Innovations

Development tab
7.1 7.2

Tcode SOLAR02 -> select blueprint node ->


Development tab.
Tcode SOLDOC -> branch-> select level -> right-click
for Context Menu-> New -> Developments ->
Development Object.

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Planned

Configuration Innovations

Test Case tab


7.1 7.2

Tcode SOLAR02 -> select blueprint node -> Test


Cases tab. Tcode SOLDOC -> branch-> select level -> right-click
for Context Menu-> New -> Test Cases -> select test
object to assign.

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Planned

Configuration Innovations

Training materials tab


7.1 7.2

Tcode SOLAR02 -> select blueprint node -> Training Tcode SOLDOC -> branch-> select level -> right-click
Materials tab. for Context Menu-> New -> Documentation -> select
document to assign.

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Planned

Configuration Innovations

Assign technical bills of material (TBOMs)


7.1 7.2

Tcode SOLAR02 -> select blueprint node -> Tcode SOLDOC -> branch-> select process step ->
transaction tab -> select transaction -> Attributes select Executable in Elements area -> right-click ->
button -> TBOM. Create TBOM Work Items.

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SAP Solution Manager

Roadmap functions in SAP Solution Manager 7.2

Public
Planned
Innovations

Accessing existing project roadmaps

7.1 7.2

Tcode:
RMMAIN
Tcode RMMAIN (read-only), existing roadmaps can be
transferred to PPM projects.

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Planned
Innovations

Creating and changing project roadmaps

7.1 7.2

Tcodes:
RMAUTH Current roadmaps can be transferred to a
/ RMDEF project template.

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SAP Solution Manager

Project Reporting functions in SAP Solution


Manager 7.2

Public
Planned

Project Reporting Innovations

Analytics
7.1 7.2

Tcode SOLDOC -> select level -> select List -> filter
Tcode SOLAR_EVAL by type, attribute, change status or change document.

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2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate
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Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its
affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and
services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as
constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop
or release any functionality mentioned therein. This document, or any related presentation, and SAP SEs or its affiliated companies strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time
for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-
looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place
undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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