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By
Eva Jackson, D.M.
Newell Eaton, MS
Candy Castellanos, MSOD
Lena Neal, Ph.D.
Over the past 20 years technology has created a new evolution of
virtual teams, participants from throughout the United States were asked to
give their insights on what worked well or didnt work well in their
experience working on a virtual team. Due to the fact that the project was
reach research participants. The use of technology and social media provided
consultancy. The team conducting the research also included a virtual team
the research team to collaborate and analyze the survey data. It was a
reached more than 800 individuals across 3 nations. The researchers also
working with virtual teams, what they felt worked well and didnt work well,
and also what they felt should go into a handbook on virtual teams. The
virtual team must have good technology and great group dynamics in order
referred to virtual meetings being effective when there were clear goals,
common expectations, a shared purpose, agendas, a facilitator, commitment
and rules. Virtual team effective outcomes were linked to having the right
talent of people who shared a common purpose, high trust, and common
goals.
well in virtual teams. Having access to online video tools similar to Zoom
and Skype, and also conference call applications assisted in effective virtual
team collaboration.
impeding on the teams ability to be effective, these are often issues that
practices of effective virtual teams. We did not know each other in advance;
we work in different sectors; and live in three different time zones in the
USA.
When you reflect on the teams you are on or have been on, how many
are of this short term nature? How frequently are there changes in
membership?
purposes we define a team as a group of two or more people who need each
other to create some new future they all care about. Some of these are long
term and relatively stable but more and more teams are fluid with changing
membership and put together for short term projects. Amy Edmondson in
the Fly On these kinds of team there isn't the time to really get to know
each other in depth. Trust has to happen quickly. There isn't as much time
to get clear about roles and how we will play together -the rules of the
Fortunately some of us got to meet each other at the start-up but that
wasn't across the board. And to give it more complexity we had one early
member drop out, another who had other priorities that prevented her from
participating in creating the product. We had some of the tech problems that
often happen on virtual teams where members have different degrees of on-
line expertise, have constraints on what tech they can use (corporate
systems. In the end it was clear that our mutual commitment, high trust and