IMNARKET

F O N RE
ETIC S
S EARCH
2014 MARKET RESEARCH
S ER V ICE S
Infonetics Research is an international market research and analyst advisory firm. A leader in defining and forecasting global
communications industry markets for 24 years, Infonetics helps clients plan, strategize and compete more effectively.

MOBILE & WIRELESS M2M & CONNECTED WORLD

Led by Stphane Tral & Godfrey Chua Led by Godfrey Chua
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA Market Size & Forecasts: WW, NA, EMEA, APAC, CALA
EQUIPMENT & SOFTWARE EQUIPMENT & SOFTWARE
2G, 3G, LTE Mobile Infrastructure & Subscribers (Q) Mobile M2M Modules (B)
2G, 3G, LTE Mobile Infrastructure & Subscribers in Japan & China (A) SERVICES
2G, 3G, LTE Mobile Infrastructure & Subscribers in Brazil (A) NEW M2M Connections & Services by Vertical (B)
3G & LTE Mobile Broadband Devices & Subscribers (Q) Smart Grid M2M Connections & Services (A) NEW
SON & Optimization Software (A) Connected Car M2M Connections & Services (A) NEW
SERVICES Connected Health M2M Connections & Services (A) NEW
2G, 3G, LTE Mobile Services & Subscribers (B) NORTH AMERICAN ENTERPRISE SURVEY
GLOBAL SERVICE PROVIDER SURVEYS M2M Strategies by Vertical (A) NEW
LTE Strategies & Vendor Leadership (A) GLOBAL SERVICE PROVIDER SURVEYS
IP RAN & 3GPP Strategies & Vendor Leadership (A) M2M Strategies (A) NEW
SON & Optimization Strategies (A) Home Automation & Connected Home Strategies (A)
CONTINUOUS RESEARCH SERVICE SERVICE PROVIDER LEADERSHIP
Analyst Research Notes: Mobile & Wireless (O) Worldwide M2M Service Provider Leadership Analysis (A) NEW
CONTINUOUS RESEARCH SERVICE
SMALL CELLS & CARRIER WIFI Analyst Research Notes: M2M & Connected World (O)

Led by Stphane Tral & Richard Webb

Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA MOBILE BACKHAUL & MICROWAVE
EQUIPMENT Led by Michael Howard & Richard Webb
Small Cell Equipment (B)
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA
Carrier WiFi Equipment (B)
EQUIPMENT & SERVICES
Residential & Enterprise Femtocell Equipment (B)
Macrocell Mobile Backhaul Equipment & Services (B)
DAS Equipment (B) NEW
Small Cell Mobile Backhaul Equipment (B)
SCORECARD Microwave Equipment (Q)
Carrier WiFi Vendor Scorecard (A) NEW Millimeter Wave Equipment (B)
GLOBAL SERVICE PROVIDER SURVEYS GLOBAL SERVICE PROVIDER SURVEYS
Small Cell Strategies (A) Macrocell Backhaul Strategies (A)
DAS & RRH Strategies & Vendor Leadership (A) NEW Microwave Strategies & Vendor Leadership (A)
Carrier WiFi Strategies & Vendor Leadership (A) NEW Small Cell Backhaul Strategies (A)
CONTINUOUS RESEARCH SERVICE CONTINUOUS RESEARCH SERVICE
Analyst Research Notes: Small Cells & Carrier WiFi (O) Analyst Research Notes: Mobile Backhaul & Microwave (O)

COVERAGE & CAPACITY NEW Frequency key: Region key:

Led by Stphane Tral & Richard Webb
(A) = Annual WW: Worldwide
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA (B) = Biannual NA: North America
The Future of Coverage & Capacity: Macro RAN, Small Cells, DAS & (Q) = Quarterly EMEA: Europe, Middle East, Africa
Carrier WiFi (A) NEW (O) = Ongoing CALA: Caribbean & Latin America
 Infonetics 2014 Market Research Services

SERVICE PROVIDER VoIP & IMS SERVICE ENABLEMENT &

Led by Diane Myers SUBSCRIBER INTELLIGENCE
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA Led by Shira Levine
EQUIPMENT & SOFTWARE
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA
Service Provider VoIP & IMS Equipment & Subscribers (Q)
SOFTWARE, SERVICES & PRODUCTS
Diameter Signaling Control (A)
Policy Management Software (A)
SERVICES
Service Delivery Platform Software & Services (A)
VoLTE & OTT Mobile VoIP Services & Subscribers (A)
Subscriber Data Management Software & Services (B)
GLOBAL SERVICE PROVIDER SURVEYS Convergent Charging Software & Services (A)
IMS Service Strategies & Vendor Leadership (A) Service Provider Deep Packet Inspection Products (B)
SBC Strategies & Vendor Leadership (A)
SCORECARDS
CONTINUOUS RESEARCH SERVICE Policy Management Vendor Scorecard (A) NEW
Analyst Research Notes: VoIP, UC & IMS (O) Service Delivery Platform Vendor Scorecard (A) NEW
Convergent Charging Vendor Scorecard (A) NEW
BROADBAND ACCESS GLOBAL SERVICE PROVIDER SURVEYS
Policy Management Strategies & Vendor Leadership (A)
Led by Jeff Heynen SDP Strategies & Vendor Leadership (A)
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA Convergent Charging Strategies & Vendor Leadership (A)
EQUIPMENT Subscriber Intelligence Strategies (A) NEW
PON, FTTH & DSL Aggregation Equipment & Subscribers (includes CONTINUOUS RESEARCH SERVICE
China & Japan) (Q) Analyst Research Notes: Service Enablement & Subscriber
PON, FTTH & DSL Aggregation Equipment & Subscribers in Brazil (A) NEW Intelligence (O)
CMTS, CCAP & Edge QAM Hardware & Subscribers (Q)
Broadband CPE & Subscribers: PON, FTTH, Cable, DSL & LTE (Q)
Home Networking Devices (B) OUTSOURCING
Ethernet over Coax Equipment & Subscribers (includes China) (A) Led by Stphane Tral
Total Broadband Equipment, CPE & Subscribers Pivot (Q)
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA
DATABASE: WW, NA, EMEA, CALA, Sub-Region, Country
SERVICES
Broadband Subscriber Database by Provider (Q) NEW
Service Provider Outsourcing to Vendors (A)
SERVICE PROVIDER SURVEYS
Tier 3 Broadband Strategies & Vendor Leadership (North America) (A)
Residential Gateway Strategies & Vendor Leadership (Global) (A) SERVICE PROVIDER CAPEX &
LTE Fixed Broadband Strategies & Vendor Leadership (Global) (A) NEW SUBSCRIBERS
CONTINUOUS RESEARCH SERVICE
Led by Stphane Tral & Maria Zeppetella
Analyst Research Notes: Broadband Access (O)
Market Size & Forecasts: WW, NA, EMEA, APAC, CALA
EQUIPMENT & SUBSCRIBERS
PAY TV & VIDEO Service Provider Capex, Revenue & Capex by Equipment Type (B)
Led by Jeff Heynen Total Fixed & Mobile Subscribers Pivot (A)

Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA DATABASE: WW, NA, EMEA, CALA, Sub-Region, Country
EQUIPMENT & SOFTWARE Service Provider Capex, Opex, Revenue & Subscribers Database (Q)
Broadcast & Streaming Video Equipment & Pay TV Subscribers (B)
Set-Top Boxes & Pay TV Subscribers (Q)
SERVICES
Pay TV Services & Subscribers (B)
DATABASE: WW, NA, EMEA, CALA, Sub-Region, Country
Pay TV Subscriber Database by Provider (Q)
GLOBAL SERVICE PROVIDER SURVEYS
IP Set-Top Box Features & Vendor Leadership (A)
Multiscreen TV Strategies & Vendor Leadership (A)
CONTINUOUS RESEARCH SERVICE
Analyst Research Notes: Pay TV & Video (O)

Page 3 of 4 Copyright 2014 Infonetics Research, Inc.

 Infonetics 2014 Market Research Services

SDN & NFV NEW OPTICAL

Led by Michael Howard & Cliff Grossner Led by Andrew Schmitt
Market Size & Forecasts: WW, NA, EMEA, APAC, CALA Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA
EQUIPMENT & SOFTWARE EQUIPMENT
Carrier SDN & NFV Hardware & Software (A) NEW Optical Network Hardware (includes China, Japan, India) (Q)
Data Center & Enterprise SDN Hardware & Software (A) NEW OTN & Packet-Optical Hardware (B)
GLOBAL SERVICE PROVIDER SURVEYS ROADM Components (Worldwide only) (B)
SDN & NFV Strategies (A) 10G/40G/100G Optical Transceivers (B)
Data Center SDN Strategies (A) NEW SCORECARD
NORTH AMERICAN ENTERPRISE SURVEY Optical Network Hardware Vendor Scorecard (A) NEW
SDN Strategies (A) NEW GLOBAL SERVICE PROVIDER SURVEYS
CONTINUOUS RESEARCH SERVICE Packet-Optical, MPLS & Control Plane Strategies (A)
Analyst Research Notes: SDN & NFV (O) NEW 100G+ WDM & ROADM Strategies (A)
Optical Equipment Vendor Leadership (A)

CARRIER ROUTING, SWITCHING & ETHERNET CONTINUOUS RESEARCH SERVICE

Analyst Research Notes: Optical (O)
Led by Michael Howard
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA NETWORKING PORTS
EQUIPMENT
Service Provider Routers & Switches (includes China & Japan) (Q) Led by Matthias Machowinski, Michael Howard, Andrew Schmitt,
Carrier Ethernet Equipment (A) Jeff Heynen
Ethernet Access Devices (EADs) (B) Market Size & Forecasts: WW, NA, EMEA, APAC, CALA
Total Enterprise & Carrier Ethernet Switches Pivot (includes China & 1G/10G/40G/100G Networking Ports (B)
Japan) (Q)
Total Enterprise & Service Provider Routers Pivot (includes China &
Japan) (Q)
SECURITY
SERVICES Led by Jeff Wilson
Ethernet & IP MPLS VPN Services (A) Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA
GLOBAL SERVICE PROVIDER SURVEYS EQUIPMENT & SOFTWARE
Routing, IP Edge & Packet-Optical Strategies (A) Network Security Appliances & Software (Q)
Router & Switch Vendor Leadership (A) Content Security Gateway Appliances, Software & SaaS (Q)
CONTINUOUS RESEARCH SERVICE Mobile Device Security Client Software (B)
Analyst Research Notes: Carrier Routing, Switching & Ethernet (O) Data Center Security Products (B)
DDoS Prevention Appliances (B)
Mobile Infrastructure Security (B)
DATA CENTER & CLOUD Total Security Pivot (Q)
Led by Cliff Grossner Industrial Control System Security Products (A) NEW

Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA SERVICES
Cloud & CPE Managed Security Services (A)
EQUIPMENT
Data Center Network Equipment (Q) SCORECARD
SAN & Converged Data Center Network Equipment (Q) Network & Content Security Vendor Scorecard (A) NEW
Total Data Center & SAN Equipment Pivot (Q) NORTH AMERICAN ENTERPRISE SURVEYS
SERVICES Data Center Security Strategies & Vendor Leadership (A)
Cloud Services for IT Infrastructure & Applications (A) NEW Mobile Security Strategies & Vendor Leadership (A)
NORTH AMERICAN ENTERPRISE SURVEYS On-Premise, Hosted & Hybrid Security Strategies & Vendor Leadership (A)
Cloud Service Strategies (A) DDoS Mitigation Strategies & Vendor Leadership (A)
Data Center Strategies (A) GLOBAL SERVICE PROVIDER SURVEY
GLOBAL SERVICE PROVIDER SURVEYS Cloud & Data Center Security Strategies & Vendor Leadership (A)
Cloud Service Strategies (A) CONTINUOUS RESEARCH SERVICE
Data Center Strategies (A) Analyst Research Notes: Security (O)
CONTINUOUS RESEARCH SERVICE
Analyst Research Notes: Data Center & Cloud (O)

Copyright 2014 Infonetics Research, Inc. Page 2 of 4

 Infonetics 2014 Market Research Services

ENTERPRISE NETWORKS SCORECARDS

Led by Matthias Machowinski Led by All Analysts
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA VENDORS
Enterprise Routers (includes China & Japan) (Q) Enterprise Networking & Communication Equipment Vendor Scorecard (A)
Ethernet Switches (includes China & Japan) (Q) Telecommunications Equipment Vendor Scorecard (A)
Wireless LAN Equipment & WiFi Phones (Q) Carrier WiFi Vendor Scorecard (A) NEW
Total Enterprise & Service Provider Routers Pivot (incl. China & Japan) (Q) Policy Management Vendor Scorecard (A) NEW
Total Enterprise & Carrier Ethernet Switches Pivot (incl. China & Japan) (Q) Service Delivery Platform Vendor Scorecard (A) NEW
SCORECARD Convergent Charging Vendor Scorecard (A) NEW
WLAN Infrastructure Vendor Scorecard (A) NEW Optical Network Hardware Vendor Scorecard (A) NEW
Network & Content Security Vendor Scorecard (A) NEW
NORTH AMERICAN ENTERPRISE SURVEYS
WLAN Infrastructure Vendor Scorecard (A) NEW
Network Equipment Spending & Vendor Leadership (A)
Data Center & Campus Ethernet Switch Vendor Leadership (A) SERVICE PROVIDERS
Wireless LAN Strategies & Vendor Leadership (A) North America Business VoIP Service Scorecard (A)

CONTINUOUS RESEARCH SERVICE

Analyst Research Notes: Enterprise Networks (O)
CUSTOM SERVICES
NETWORK DOWNTIME NEW Consulting, Retainers & Quick Consults
Webinar, Conference & Event Speaking
Led by Matthias Machowinski Demand-side & Brand Market Research
SURVEY & CALCULATOR Market Size & Forecasts
The Cost of Enterprise Network Downtime Survey & Calculator (A) NEW Technology & White Papers
Competitive Analysis & Due Diligence

ENTERPRISE VOICE, VIDEO &

UNIFIED COMMUNICATIONS TO BUY RESEARCH, CONTACT:
Led by Diane Myers & Matthias Machowinski
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA
North America (West) and Asia Pacific
Larry Howard, Vice President
EQUIPMENT & SOFTWARE
larry@infonetics.com, +1 408-583-3335
Enterprise Unified Communications & Voice Equipment (Q)
Enterprise Telepresence & Video Conferencing Equipment (Q)
Enterprise Session Border Controllers (Q) North America (East, Midwest, Texas) and Latin America
Scott Coyne, Senior Account Director
SERVICES
scott@infonetics.com, +1 408-583-3395
VoIP & UC Services & Subscribers (A)
Business Cloud VoIP & UC Services (A) NEW
SIP Trunking Services (A) NEW Europe, Middle East, Africa, India and Singapore
George Stojsavljevic, Senior Account Director
SCORECARD
george@infonetics.com, +44 (0) 7554-881-623
North America Business VoIP Service Scorecard (A)
NORTH AMERICAN ENTERPRISE SURVEYS China and Taiwan : ,
SIP Trunking & eSBC Strategies (A) Jeffrey Song, Market Analyst
UC Cloud & On-Premises Strategies & Vendor Leadership (A) jeffrey@infonetics.com, +86 21.3919.8505
CONTINUOUS RESEARCH SERVICE
Analyst Research Notes: VoIP, UC & IMS (O) Japan
Takashi Kimura, TAK Analytics, www.takanalytics.com
OVERALL MARKET TRENDS & FORECASTS takashi.kimura@takanalytics.com, +81 3-6408-5566

Led by Stphane Tral, Jeff Wilson, Michael Howard, Matthias South Korea
Machowinski Doug Moon, MBAP, www.mbap.co.kr
Market Share, Size & Forecasts: WW, NA, EMEA, APAC, CALA dougm@mbap.co.kr, +82 2-3453-9400
Global Telecom & Datacom Market Trends & Drivers (B)
Total Telecom & Datacom Network Equipment & Software Pivot (A)

695 Campbell Technology Parkway, Suite 200, Campbell CA 95008 Tel 408.583.0011 Fax 408.583.0031 infonetics.com
SILICON VALLEY BOSTON METRO AMSTERDAM GREATER LONDON TOKYO SHANGHAI