Student Handbook

July 2017 Semester

(for part-time undergraduate programmes)

Updated: 17 July 2017

 TABLE OF CONTENTS

Page

Introduction 1

Glossary of Terms 3

Section 1 Registration and Course Enrolment

1.1 Enrolment 4
1.2 Course registration 4
1.3 Requirements as to courses 5
1.4 Transferring to another programme 7
1.5 Deferment 8
1.6 Withdrawal from course 9
1.7 Withdrawal from programme 9
1.8 Cancellation of enrolment by University 9
1.9 Academic progression policy 10

Section 2 Academic Matters

2.1 Assessment and examination 12
2.2 Challenge Examination 13
2.3 Challenge Examination Waiver 13

Section 3 Study Skills, Resources and Support

3.1 Study skills and support 15
3.2 Library services 16
3.3 Lectures, tutorials and seminars 16
3.4 Reports, assignments and essays 17
3.5 Support and counseling 17
3.6 C-three (Counselling & Care Corner) 17
3.7 Student records 18
3.8 Communication via MyMail account 19
3.9 Facilities, equipment and services 20

Section 4 Money Matters

4.1 Types of fees 22
4.2 Payment methods 22
4.3 Responsibility for fees 22
4.4 Late payment or non-payment 22
4.5 Refunds 22
4.6 Government funding / subsidy 22

Section 5 Regulations and Policies

5.1 Rights and Responsibilities 25
Personal Representation to the Media 25
Student Grievance Procedure 26
Student Disciplinary Regulations 28
Student Fee Regulations 39
5.2 Academic Matters 40
Assessment and Examination Regulations 40
Graduation Regulations 49

APPENDIX Honour Code 53

 SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
Student Handbook

INTRODUCTION
Purpose of this Handbook

This Handbook provides you with information on certain important aspects of University life the
sources of available help, support services and key regulations applicable to all students. While the
information provided in this Handbook was correct at the time of publication, the University reserves
the right to alter procedures, fees and regulations should the need arise. You should carefully read all
official correspondence, other sources of information for students and the official University notice
boards to be aware of changes to the information in this Handbook.

Apart from this Handbook, you will receive other course/study guides at the start of your studies,
produced by your School, setting out all the essential information pertaining to your programme of
study and the academic requirements. The University reserves the right to discontinue or vary
courses at any time without notice. You should always check with your Schools officers when
planning your courses. Some courses and units may be altered or may not be offered due to
insufficient registration or changes to teaching personnel.

Rights and Responsibilities

You have both rights and responsibilities as a student at the University. The formal relationship
between you and the University is set out in the Honour Code and Student Contract which you signed
at enrolment. This included an undertaking to abide by all the Universitys rules and regulations. The
key rules and regulations are set out in Section 5 of this Handbook. The Honour Code is set out in
the Appendix to this Handbook.

The University is keen to ensure that your student experience is a positive one. Making your views
known can help to bring about improvements, both for you and for future students. If you feel
something is not right, please raise your concerns promptly. The Student Grievance Procedure (see
Section 5) provides guidance on how you can initially try to resolve the problem informally and also
sets out the more formal procedures available to you.

Equality

The University values the diversity of the student body and is committed to creating and sustaining a
positive and mutually supportive environment. All students are equally valued and respected and are
encouraged to thrive academically.

Brief facts about the University

Background, Vision, Mission and Core Values

Singapore University of Social Sciences (SUSS) is a university in Singapore dedicated to working

adults, allowing them to pursue lifelong learning and higher education while balancing career, family
and social responsibilities. It adopts a flexible and practice-focused learning approach and offers more
than 50 academic programmes in various disciplines. Eligible Singaporeans and Permanent
Residents taking the Universitys undergraduate programmes enjoy a government subsidy of up to
55% of tuition fees.

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Our Vision

Empowering society through lifelong education, remaining responsive to diverse learning needs and
aspirations.

Our Mission

To create excellence in lifelong education through a uniquely-designed learning experience, equipping

learners for a better future.

Our Core Values

Spirit of learning
Passion for excellence
Integrity in all we do
Respect and trust for the individual
Innovation to lead
Teamwork for success

Management

The governance of the University comes under the purview of the Board of Trustees (the Board).
The Board appoints staff and determines the terms of appointment. It also controls the Universitys
finances, property and general affairs.

The highest academic body of the University is the Academic Board, which regulates the admission
and examination policies and processes of the University and has the power to award degrees,
diplomas and certificates.

The President is the academic and administrative head of the University, assisted by the Provost,
Registrar, Vice-President (Learning Services) and Deans of the Schools.

Academic Structure

The University has five Schools offering courses on a diverse range of subject areas, each led by a
Dean: School of Arts and Social Sciences, School of Business, School of Human Development and
Social Services, School of Law and School of Science and Technology. Each School comprises a
number of programmes each managed by a Head of Programme (HoP). Although students may
read courses from more than one programme, each student belongs to one School only, for
administrative purposes.

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GLOSSARY OF TERMS

AT Academic Termination

CEX Challenge Examination

CEX waiver a CEX waiver exempts a student from one or more specific courses in a
programme

CGPA Cumulative Grade Point Average

credit exemption a credit exemption award exempts a student from one or more specific
courses in a programme

credit recognition a credit recognition award reduces the number of cu that a student needs to
obtain to qualify for the degree that he/she is pursuing

CP Curriculum Plan

cu Credit Unit

DAB Disciplinary Appeals Board

EA Examination Administration Department

EAC Examinations and Awards Committee

eCR Electronic Course Registration

GPA Grade Point Average

GS General Studies

HoP Head of Programme

MyMail the email account provided by the University to each student for use in the
course of his/her studies with the University

Canvas the Universitys Learning Management System

OCAS Overall Continuous Assessment Score

OES Overall Examinable Score

OSAR Office of Student and Alumni Relations

RS Rank Score

SASC Student Affairs and Support Committee

SDG Student Disciplinary Group

TMA Tutor-marked Assignment

TOP Transfer of Programme

UCore Universitys Core Courses

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Section 1

Enrolment and Course Registration

Enrolment is the process through which you formalise your agreement with the University to
undertake your studies for a given academic programme. When you enrol, you become entitled to
receive tuition, use the Universitys facilities and ultimately receive the qualification for which you are
studying. It also imposes on you an obligation to pay all tuition and other applicable fees to the
University. The sanction against non-payment of debts to the University begins with having certain
services withdrawn (e.g. library and computing access) and can lead to withdrawal of your enrolment.

The University wants to help you resolve any financial, academic and/or other problems that you may
have. Please contact the Student Support Department for help in dealing with any difficulties as soon
as possible in order to resolve these prior to course registration.

1.1 Enrolment

1.1.1 New students. To be admitted into the University, you must accept the Universitys
offer of a programme on or before the specified deadline. If you fail to do so, the
Universitys offer will be deemed to have been withdrawn.

1.1.2 Existing students. You are entitled to continue your studies in each subsequent
semester, provided:

(a) you are not in debt to the University;

(b) you have completed the electronic course registration for the following
semester (see Section 1.2.1 below);

(c) you have made academic progress within the maximum candidature period
(see Section 1.8.1 below); and

(d) you have a valid pass which has not expired, if you are not a Singapore Citizen.

1.1.3 To qualify to be enrolled as a student of the University, you must fulfil the age
criterion of 21 years or older as at 1 January of the year of study:

1.2 Course registration

1.2.1 Electronic Course Registration (eCR). The eCR is an important tool to help you plan
the course(s) that you would like to read for the following semester (including those
that you need to repeat). In April and October of each year, you will be informed via
an announcement in the Student Portal to choose your next semesters course(s) by
the stipulated deadline through the eCR (subject to you passing all the courses in the
then current semester). If you do not submit your course registration by the stipulated
deadline, you will not be able to proceed to the next stage of your programme and
your enrolment may be withdrawn at the discretion of the University (see Section
1.8.2 below). Please refer to the eCR guide for more information.

Note: You are required to complete your course registration notwithstanding that you
do not wish to take any course in the following academic semester or that you
will complete your programme (i.e. acquiring remaining final cu) by the end of
the then current academic semester. This enables you to exercise your option
to "repeat" if necessitated by your results of the then current semester.

1.2.2 Offer of course(s). The final decision of the University to offer you the course(s)
indicated by you via the eCR will depend on your course results for the then current
semester as well as the available vacancies in the course(s) selected by you. If you
had submitted via the eCR by the stipulated deadline, you will receive a proforma

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 invoice for your course offer via e-services in the Student Portal after the release of
your results for the then current semester. Please follow the instructions in the
proforma invoice on the payment of course fees and other related matters by the
stipulated deadline(s). If you do not pay the course fees by the stipulated
deadline, the University shall be deemed to have withdrawn its offer of course(s). Any
future reinstatement will be entirely at the University's discretion.

1.2.3 Amending course choices. To make changes to your choice of courses after the eCR
registration deadline, please submit the Add/Drop application through the e-services
in the Student Portal before the Add/Drop deadline set out in the course offer
notification. A non-refundable fee of S$64.20 (inclusive of GST) must accompany
every application for the amendment of your course choices. However, there will be
no charge if you wish to drop courses only. All applications are subject to the
Universitys approval.

1.2.4 Over/under-subscribed courses. For under-subscribed and over-subscribed courses,

your choice of reserved courses will be offered to you, subject to availability.

Note: It is your responsibility to ensure that there are no timetable schedule conflicts for the
courses that you wish to take (i.e. both class timetable and examination timetable).
Timetable information can be found in the Curriculum Plans. For classes with external
timetables, a separate file is uploaded on the first page of eCR system. Exam
timetable is also uploaded on the first page of the eCR system.

1.3 Requirements as to courses

1.3.1 Course criteria. You may register for a course only if you have fulfilled the pre-
requisites (if any) for that course. Courses are spread over 6 or 13 study weeks from
January to April and July to October, with examinations in May and November. Each
degree programme is comprised of compulsory and elective courses. Each course
has a value of cu.

1.3.2 Second University degree. You will not be admitted to a second degree programme
at the University until you have fulfilled the requirements for the first degree
programme with the University.

1.3.3 Credit units. The total cu (cu) of courses for degree programmes registered for by
you per semester shall not exceed 30cu (of which a maximum of 20cu are for first
attempt and/or repeat courses and the remaining 10cu shall be for re-sit examinations,
if any). You may also choose a limited number of additional courses during course
registration. These additional courses are considered as your reserved courses and
are to be used only in the event that any of the first 20cu courses that you chose has
reached its course quota or is not offered. Students enrolled on or after January 2007
are permitted to take up the quota of 10cu of UCore courses in a single semester in
addition to the cap of 30cu for that semester.

Note: It is very important to assess your state of readiness for a course in order to
avoid academic difficulties. Please consult your HoP for advice on whether
your choice of courses is sensible in the light of your current academic
progress. You should take note that taking 20cu in a semester or 40cu a year
is considered a heavy study workload. You should be mindful of your
academic progress before deciding on the number of cu to register. If you are
in doubt, it is always beneficial to consult your HoP from the School.

1.3.4 English Language Proficiency Requirement. Commencing with the July 2015 intake,
students have to meet the Universitys English Language proficiency requirement.

(a) If you do not meet the minimum English Language proficiency requirement and
did not attempt SDE101, Essential English Skills and English Proficiency
Assessment, by the end of your first semester of study, you will be restricted to
take only 10cu of courses in subsequent semesters.

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 (b) If you fail SDE101, you must complete four Language Enhancement Courses
(LECs) that are designed to strengthen your English Language skills and help
you do better in your academic studies.

(c) You are advised to take at least one LEC per term. Failure to complete
SDE101 or any of the LECs will result in the restriction of the number of credit
units you are allowed to take in subsequent semesters.

(d) If you wish to be exempted from the LECs, you can consider the following:

(i) re-take SDE101 once per term or

(ii) obtain at least a grade D for COR160

1.3.5 University core (UCore) courses. The objective of UCore courses is to broaden the
students curriculum through imparting a common set of skills and areas of knowledge
beyond their chosen academic disciplines.

(a) Students in the January 2007 to July 2009 intakes are required to complete a
compulsory 4cu course: i.e. Effective Communication (COR100) and any two
other 3cu courses to be selected from a list of offerings.

(b) Students in the January 2010 intake and onwards are required to complete a
compulsory 2.5cu course: i.e. Essential Academic Writing Skills (COR160), and
any other UCore electives to be selected from a list of offerings in the
curriculum plan (CP), to make up the remaining 7.5cu. In total, students must
complete at least one course from each of the three available baskets of
courses.

(c) The basis of assessment for each UCore course is available in the course
material. There are 2 types of assessment bases for UCore courses:

(i) the overall continuous assessment score (OCAS) + the overall

examinable score (OES) = 100%

(ii) OCAS = 100%

(d) For some UCore courses, there is no re-sit option if students withdraw or fail
any component of the UCore courses. Except for Effective Communication
(COR100) or Essential Academic Writing Skills (COR160), such students can
choose to repeat the same UCore courses or select from a list of other course
offerings in the UCore curriculum. If a student fails COR100 and/or COR160,
he/she must repeat these course(s). For students who enrolled from July 2016
intake, you must complete and pass SDE105 before you are allowed to repeat
COR160.

(e) Students may take courses within the UCore curriculum on top of the maximum
permitted course load for a semester (i.e. 20cu for first attempt/repeat courses
+ 10cu re-sit courses). For students enrolled in the January 2007 intake and
onwards, the grade attained for each UCore course will be reflected in the
transcript and will contribute towards the students CGPA computation.

(f) Students reading Chinese and Tamil programmes will follow the UCore courses
specified in their respective CP.

1.3.6 Graduation requirement. A student must complete at least 30cu of level 3 courses to
graduate. Please refer to Graduation Regulations in Section 5.2.

1.3.7 Re-reading courses. You cannot register to read a course for which you have already
been awarded a course credit or a course certificate.

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 1.3.8 Pending results (for degree programmes). Typically, a few students in each semester
may have course results that are pending. If your course allocation for the
following semester is dependent on the results that are pending, the University will
allow you to continue with your studies based on the courses that you have chosen
until all your results that are pending have been finalised.

1.3.9 Collection of course materials. Information on the collection of course materials will
be announced through the Student Portal.

1.4 Transferring to another programme

1.4.1 Universitys policy. The Universitys policy on transfer of programmes (TOP) is set
out as follows:

(a) The University currently offers the following programmes:

(i) basic degree programmes (Basic Degree);

(ii) basic degree with honours programmes (Basic with Honours).

Students who have successfully completed the basic degree are
invited by the University to proceed to the honours phase of the
programme only if they meet the requirements for honours set by the
University; and

(iii) direct honours degree programmes (Direct Honours).

(b) Students who are undertaking a Basic Degree programme or a Direct Honours
programme may only apply to transfer to:

(i) another Basic Degree programme or equivalent; or

(ii) another Direct Honours programme;

provided that the new programme will continue to be offered by the University.

(c) Students in a Basic with Honours programme and who have completed the
basic degree portion of the programme are not permitted to apply to transfer to
any other programmes.

(d) Students who transfer into another programme must ensure that they can
complete the new programme in the remaining period of candidature. Students
who enrolled with the University in or subsequent to 2006 must complete the
new programme within 8 years from their year of admission into the university.

(e) Students who are enrolled from January 2016 intake and wish to transfer to
another programme that requires a minimum English Language Proficiency
requirement must meet the English Language Proficiency requirement. If the
requirement is not met, students are required to attempt SDE101, Essential
Skills and English Proficiency Assessment by the end of the transfer effective
semester. Students who do not attempt SDE101 will be restricted to take only
10cu of courses in subsequent semesters.

1.4.2 Degree students.

(a) Applications to transfer can only be made during the TOP application period.
You will need to complete and submit the online Application for Transfer of
Programme form together with a non-refundable fee of S$214.00 (inclusive of
GST). Applications received after the stipulated application deadline will only
be considered at the next TOP period.

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 (b) Transfers are not automatically approved. You will need to check if any funding
arrangements you have in place will be affected by such a change. The
University will consider your TOP application and you will be notified on the
TOP outcome within 6 weeks of the close of the TOP period.

(c) Subject to the Universitys TOP policy, a student is entitled to a maximum of 2

TOP (Restart TOP inclusive) throughout his/her time of study with the
University.

(d) If your TOP application is successful:

(i) the transfer will be effective in the following semester;

(ii) there will be no refund for cu previously obtained but which do not form
part of the degree profile of and are not transferable to the new
programme;

(iii) the University will allow the transfer of any credit exemption/credit
recognition previously granted to you if these fit the profile of the new
programme. Relevant non Ucore course(s) including retired non Ucore
major or minor course(s) completed and is found in the major or minor
of the TOP Programme will be considered for credit recognition. There
will be no refund of fees paid for credit exemptions that are not
transferable to the new programme;

(iv) you are expected to fulfil all the requirements of the new programme,
including payment of applicable course fees, CGPA and UCore
requirements, etc.

1.4.3 General Studies programme. Remaining students who are reading the GS modular
programme may apply for a transfer to the GS degree programme if they meet the
admission requirements of the GS degree programme.

1.5 Deferment

1.5.1 Applicability and frequency. Deferment is open to all students. Subject to the
Universitys approval, a student in a degree programme may defer his/her studies any
number of times provided he/she is able to complete the degree programme within
the maximum candidature period of 8 years from the time of his/her admission to the
University. There is no maximum candidature period for students in the GS degree
programme1.

1.5.2 Deferment application. If you wish to defer your studies in a particular semester,
please submit the online Application for Deferment form to the University before
payment of course fee and commencement of the semester. Each deferment
application is for one semester and must be accompanied by a non-refundable fee of
S$64.20 (inclusive of GST).

1.5.3 Duration of deferment. If approved, the period of deferment shall only be for one
semester only. You must resume your studies in the next following semester.

1.5.4 Re-sit examinations. If you have re-sit examination(s) in a particular semester, you
should not apply for deferment in that semester. If you do, you will have to repeat the

1
Please note that subsidy from the Ministry of Education is only for 8 years for students enrolled in the degree programme
including GS students undertaking the GS degree programme.

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 relevant course(s) and pay all applicable fees if you opt to take the same course(s) in
the future.

1.6 Withdrawal from course

1.6.1 Generally. A student may withdraw from one or more course(s) in a particular
semester. There will be no refund of course fee(s) paid. All withdrawals will be
reflected in the students academic transcript as W. W will not impact a students
CGPA.

1.6.2 Capstone courses. A student may withdraw from the capstone courses either by
withdrawal through the normal withdrawal procedure or be deemed to have withdrawn
due to non-submission of the capstone project proposal. A student who has
submitted his/her capstone project proposal and would like to withdraw from the
course has to complete and submit a withdrawal form to the School. No grade will be
given and a student will have to re-register for the course(s) and pay the full fee(s).

1.7 Withdrawal from programme

1.7.1 Application. To withdraw from a programme and end your studies with the University,
you need to submit the online Application for Withdrawal from Programme form. The
student ID card must be returned to the University. You will receive an
acknowledgement letter from the University. There will be no refund of course fee(s).
A student is deemed to have withdrawn from his/her programme if he/she does not
register to read any course for the following semester within the stipulated deadline
(see Section 1.1.2 (b) above).

1.7.2 Consequences of withdrawal. Please consult your HoP or the Student Support
Department of the University before making a decision to withdraw from a programme.
When you withdraw from a programme, your registration for all courses at the time of
withdrawal will be cancelled. You may re-apply for admission to the University based
on the then prevailing admission criteria. The University may, at its sole discretion,
allow you to count any course credits obtained prior to your withdrawal from the
University, to your programme of study.

1.8 Cancellation of enrolment by University

1.8.1 Failure to make academic progress. The University has the right to cancel the
enrolment of a student who fails to make academic progress, having regard to all
relevant information, including any mitigating circumstances. A student fails to make
academic progress when he/she fails to achieve a CGPA rating of at least 2.0 (see
Section 1.9 below on Academic Progression Policy). In respect of a degree
programme student admitted to the University prior to January 2006, the CGPA
requirement is not applicable.

1.8.2 Failure to submit course registration or accept course offer. The University may
cancel the enrolment of a student who:

(a) fails to submit his/her eCR within the stipulated deadline;

(b) declines the Universitys offer of registration for a course; or

(c) fails to pay the Universitys course offer proforma invoice within the stipulated
deadline and has not made any application for deferment or withdrawal from
programme.

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 1.8.3 Indebtedness. The University may cancel the enrolment of a student who has failed
to pay tuition and other fees due to the University within the stipulated time for
payment (including any grace period(s) granted).

1.8.4 Appeals against cancellation. A student whose enrolment has been cancelled by the
University may appeal to be reinstated. The appeal must be submitted, via an
application for reinstatement through eServices at the Student Portal, to the University
within 14 days of the date of the Universitys written notice to the student of the
cancellation (appeal period). A non-refundable fee of S$214.00 (inclusive of GST)
must accompany the appeal. If the appeal is successful, a student will be required to
pay the administrative fee of S$64.20 (inclusive of GST) for application of course
registration or deferment.

1.8.5 Re-admission after cancellation of enrolment. If no appeal is received within the

appeal period, a student must go through the admission process to gain re-admission
to the University. If re-admitted, the University may, at its discretion, allow a student
to count any course credits (excluding those of retired and replacement courses)
obtained prior to the cancellation of enrolment only if they are relevant and applicable
to the programme that he/she has re-applied to study.

1.9 Academic progression policy

1.9.1 Universitys policy. Students who do not attain at least a CGPA score of 2.0 for 2
semesters will face academic termination (AT). A student will receive an Academic
Warning letter from his/her Dean if his/her CGPA falls below 2.0 for the first time.
The next time his/her CGPA falls below 2.0, he/she will receive an AT letter from the
Registrar. Students who are given AT are permitted, only once, to apply to restart
their current programme or transfer to another (replacement) programme (collectively,
Re-start Students). All Re-start Students must take a semester off prior to re-
starting their current programme or moving into the replacement programme. The
semester off will not be factored into a Re-start Students candidature computation.
Students who are given AT will not have access to the Student Portal three months
after the release of the semester examination results, but they will be able to
communicate with the University via their MyMail account.

1.9.2 Re-start for non-AT students. Students who are not on AT but have CGPA below 2.0
may opt to apply to restart their current programme of study or transfer to a
replacement programme. Such students must take a semester off prior to re-starting
their current programme or moving into the replacement programme. The semester
off will not be factored into the students candidature computation.

1.9.3 Credit recognition and exemption on re-start. Re-start students may transfer credits
from previously completed courses (except for retired courses) to their re-start or
replacement programmes, subject to a maximum of 60cu and 10cu of UCore courses,
and provided:

(a) the group of courses in question match the CP of the re-start or replacement
programme; and

(b) the CGPA of the group of courses in question is at least 2.0.

Re-start Students will be eligible for the credit exemptions that were previously
granted to them (except for retired courses) if these are relevant to the re-start or
replacement programme, subject to the afore-mentioned maximum limit of 60cu and
10cu of UCore courses.

1.9.4 MOE subsidy. Re-start Students who are eligible for MOE subsidy will continue to
benefit from the MOE subsidy for the unconsumed portion of their maximum
claimable registered cu or 8-year candidature period, whichever constitutes the

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 shorter eligible subsidy period. The semester off will not be factored into the
maximum 8-year candidature period.

1.9.5 Candidature period. A students period of candidature commences from the day
he/she first enrolled with the University. Re-start Students will not have their period of
candidature re-set. Re-start Students who are near the end of the maximum
candidature period may appeal to remain in their programmes. However, they will not
be eligible for the MOE subsidy beyond 8 years.

1.9.6 Fee payable. Re-start Students are required to pay a non-refundable fee of S$117.70
(inclusive of GST) to apply to re-start their programmes or to transfer to another
programme. This application is subject to the approval of the University and
applications received after the stipulated deadline will not be considered.

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Section 2
Academic Matters
This section of the Handbook explains the various elements of the academic side of your life at the
University. Your School may also provide you with essential information relating to your programme
of study, including the detailed arrangements for learning, teaching and assessment, and the rules
that govern academic matters. Please refer to these documents regularly.

2.1 Assessment and examination

2.1.1 Assessment Basis. Your academic performance is determined on the basis of 2

assessment components:

(a) the OCAS; and

(b) the OES.

Please refer to the Assessment and Examination Regulations in Section 5.2. All
course results are approved by the Universitys Examinations and Awards Committee
(EAC). The University may vary the OCAS and OES requirements from time to time.

2.1.2 Grade Point Average (GPA). The University uses the GPA system and the
Cumulative Grade Point Average (CGPA) indicators to track a students progress at
programme level over the duration of study. It is important that you read through the
Universitys Graduation Regulations in Section 5.2 so that you are fully aware of the
requirements for graduation.

2.1.3 Mark thresholds for the award of course results. To pass a course, a student must
achieve/fulfil:

(a) A minimum OCAS of 40 marks out of a total of 100 marks;

(b) A minimum OES of 40 marks out of a total of 100 marks; and

(c) the compulsory attendance requirements, where applicable (for instance,

laboratory sessions)

The rank score (RS) of a course shall determine the course grade. The RS is
computed based on the weighted percentage of OES and OCAS for the course2.

2.1.4 Threshold for re-sit and repeat.

(a) If a student attains an OES of between 15 to 39 and an OCAS of at least 40,

he/she will only re-sit the written examination or re-submit the examinable
assignment work during the next examination period for the course. Some
courses require mandatory attendance for laboratory sessions as part of the
requirements to pass the course. These thresholds are applicable to all
courses unless the requirements of a course specifies otherwise.

(b) If a student fails to attain an OES of at least 15 or an OCAS of at least 40,

then he/she will repeat the entire course.

2 For example, if both the OES and OCAS are equally weighted (i.e. 50% each) and a student has obtained an OES and OCAS
of 50 and 75 marks respectively, then his/her rank score is RS = 0.5 OCAS + 0.5 OES = 63 (rounded up). With this
rank score of 63 marks, then his/her grade will be a B-. Please note that the weighted % of OCAS and OES components in a
course is not necessarily a 50:50 rule as in the illustration above.

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 2.1.5 Automatic withdrawal from course.

(a) A student who is absent from an examination or who does not submit the
end-of-course assessments (ECA) is deemed to have automatically
withdrawn from the course. In such an event, the course will not have a
grade and hence will not be included in the CGPA computation. It will be
denoted by a W status on the students academic transcript to indicate that
the student withdrew from the course during the semester;

(b) Following the rules for re-sit and repeat, the outcome of the course will then
be either a W + re-sit or a W + repeat;

(c) If it is a re-sit category, the student must take the examination or submit a
new ECA in the next presenting semester. The University does not limit the
number of withdrawals for each student in the 8-year candidature period3. As
such, a student may choose to withdraw in the next semester by being
absent for the re-sit examination or not submit the new ECA in the next
semester. The outcome of the course in question in the second semester will
automatically be reflected as a W + repeat.

(d) A student who declines the Universitys offer of a re-sit must repeat the
course. However, if it is an elective course, the student may choose either to
repeat the course or choose another elective course.

2.1.6 Assessment for UCore courses. The assessment bases for specific UCore courses
are in the course materials. There are 2 types of assessment bases for UCore
courses:

OCAS + OES = 100%

OCAS = 100%

For some UCore courses, there is no re-sit option if students withdraw from or fail any
component of the UCore courses. A student must repeat the course if it is
compulsory or attempt another course.

2.2 Challenge Examination (CEX)

2.2.1 The University CEX allows you to achieve credit recognition (CN) in a required
subject area and accrediting you for previous academic and/or experiential knowledge
in a subject. CEX is applicable to students enrolling from July 2014 intake onwards.
Policy information on CEX is available on our website.

2.3 Challenge Examination Waiver

2.3.1 Challenge Examination (CEX) waiver policy. CEX waiver exempts a student from one
or more specific courses in a programme subject to student meeting the criteria for
the waiver. The award of CEX waiver is at the sole discretion of the University.
Please see the Graduation Regulations in Section 5.2. The CEX waiver policy may
change from time to time. Your eligibility for a CEX waiver will be assessed at the
time of assessment (i.e. at the point of admission). If there are any changes, the new
changes will only be applicable to new students who are admitted to the University
during or after the changes are implemented. In principle, any changes to existing
CEX waiver policy will not be applied retrospectively to students from earlier intakes.

2.3.2 Applicability. CEX waiver may be given to selected undergraduate programmes in

the School of Arts and Social Sciences, the School of Human Development and

3A student may choose to withdraw in the next semester for being absent for the re-sit examination or not to submit the new
ECA in the next semester. The outcome of this course in the second semester will then automatically be a W + repeat.

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 Social Services, and in the School of Science and Technology. All undergraduate
programmes offered by the School of Business are not eligible for CEX waiver.

2.3.3 Maximum CEX waiver allowed. A maximum of up to 20cu of Level 1 courses may be
granted for waiver.

2.3.4 General principles. The award of CEX waiver is governed by the following principles:

(a) Qualification of previous academic study must be at least a diploma from a

recognised local institution and must be relevant to the programme of study at
the University. The diploma graduating GPA must be at least 3.5 (polytechnic)
or 4.375 (NIE) and;

(b) the previous study must be academic in nature; have an established syllabus
and well-structured course work, and its courses are assessed through
controlled examinations. Qualifications based solely upon work experience are
not within the scope of the scheme. However, this does not exclude courses,
which, while primarily academic in nature, have a practical element, particularly
if this element is assessed and requires the application of theory to practice;
and

2.3.5 Application and appeal for CEX waiver.

(a) There is no need to apply for CEX waiver as your qualification(s) will be
assessed at point of admission.

(b) There is no appeal for CEX waiver.

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Section 3

Study Skills, Resources and Support

3.1 Study skills and support

3.1.1 Independent learning.

(a) you will be expected to take responsibility for your own learning and to make
effective use of all the resources at your disposal to develop your subject
knowledge and your critical and analytical skills;

(b) the most important aspect of a university education is to teach you to think for
yourself. This implies learning where to find information and, in particular, how
to apply the literature of your subject effectively;

(c) your school will provide guidance on the specific skills required for your
particular subject. This guidance may be delivered during your normal classes
or via course guides or online sessions;

(d) the Teaching and Learning Centre will provide guidance on generic study skills
such as Successful Learning at SUSS and Academic Integrity through
specially prepared workshops and e-modules every semester;

(e) you are encouraged to maintain 6 to 8 hours of self-study per course on a

weekly basis. Self-study is not just about reading books. With the Universitys
structured package books, you will learn from a combination of materials which
include, but not limited to printed materials, videos, audio programmes,
computer-based materials depending on the needs of the course.

3.1.2 Generic skills. In addition to subject-specific skills, all students are offered
opportunities to develop a range of generic skills such as self-motivation, problem
solving, making presentations, working within a team towards a common goal, etc.
These will not only improve your academic performance but also enhance your job
prospects.

3.1.3 Printed materials. The types of course materials a student needs may vary from one
course to another. You should refer to the set of specially written study units and
workbooks which provide the essential study information you require, such as:

(a) some courses may require textbooks. Textbooks are packaged with other
course materials. In some instance you may be required to purchase additional
reference materials separately. Please refer to the announcements on the
Student Portal; and

(b) recommended reading which is optional and varies from course to course.
Whilst you are not expected to read all the recommended texts, you may use
some of them to help in solving difficult questions or pursue a special interest.
These books are available at the SIM Tay Eng Soon Library. You may like to
purchase some of the recommended books.

3.1.4 Course guide. With the help of the course guide for each course, you will be able to
pace your learning accordingly. The course calendar indicates the number of
assignments involved in the course and the respective assignment submission dates.

3.1.5 E-learning and specialised software. Some courses provide e-learning materials
which are posted on Canvas. These are useful learning tools and form an important
component of your self-study. Some courses may utilise specialised laboratory or
other software. Students may access such software on the Universitys servers via

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 VPN connections. Students are expected to have their own internet access in order
to utilise these e-learning and other online materials and facilities.

3.1.6 Self-help study groups. Students are encouraged to set up meetings and discussion
groups amongst themselves. A successful study group requires a
facilitator/coordinator to coordinate the meeting place, time, agenda etc. Many
students find self-help study groups beneficial in that they add new insights to their
studies and hence broaden their learning experiences.

3.1.7 Resit Support Service (with lectures and tutorials). Students who wish to attend
classes for resit course may apply for resit support service during the course offer
period. Approval for resit support service is subject to course quota availability. The
application form is available at the student portal and the fee charged would be 90%
of original course fee less $100 (and subject to prevailing GST). This support service
is not applicable for courses which have been retired or replaced with other courses.

3.2 Library services

3.2.1 SIM Tay Eng Soon Library. The University library offers access to thousands of
electronic journals, ebooks and databases, printed books and journals. More
information about the library can be found at
http://library.sim.edu.sg/sitepages/home.aspx. Using library resources is an essential
part of your education. Otherwise, you can neither extend your studies to fields not in
the course nor keep abreast of new developments after the course is over. You need
real effort to master the printed and computer-based bibliographies, abstracting
services, catalogues, indexes and other means that enable you to search the
literature systematically. To help you, some courses include guides to the use of
libraries and literature.

3.2.2 Library card. The student ID card you receive when you register with the University or
your NRIC acts as your library card and provides access to the Universitys library
and its services. Please ensure that you update your contact details via the Student
Portal at http://www.suss.edu.sg as the library uses this information to contact you.

3.2.3 Borrowing from the library. You may borrow up to 6 items including print and/or non-
print media. Borrowed items should be returned as soon as you finish with them and
certainly by the due date. Fines are charged for the late return of borrowed items.
More information on borrowing from the library is available online at
http://library.sim.edu.sg/sitepages/home.aspx.
.
3.3 Lectures, Tutorials, Laboratories and Seminars

Apart from self-study and submitting assignments, regular lectures, tutorials, laboratories and
seminars enable you to have more in-depth discussion with your instructors and fellow
students. You can refer to the Student Portal, e-Services to view your course timetable for a
semester which is available from mid-January and July. Classes that fall on public holidays
and the Universitys shutdown days will typically be re-scheduled to the immediate weekend,
usually on Saturday between 8.30am and 10.00pm subject to no timetable clashes. A class
will be deemed as cancelled if the associate fails to show up thirty minutes after the session is
due to begin.

3.3.1 Lectures. Lectures are organised to help students focus on key learning points. They
also allow you to interact with students from other tutorial groups. Lectures are
normally conducted in the evenings;

3.3.2 Tutorials. These provide the chance for you to clarify issues and problems on course
work and assignments with your instructor. They also allow you to interact and learn
together with other students. Tutorials are normally conducted in the evenings;

3.3.3 Seminars. Seminars are flexible sessions that aim to facilitate learning not just from
the seminar instructor but also among students. They are structured around various

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 class activities, which may include class discussions, presentations, case studies,
computer exercises and so on. Seminars focus on interactive and active learning.
They are normally conducted in the evenings.

3.3.4 Laboratories. These sessions provide a hands-on opportunity for you and to seek
clarifications with your instructors on the learning equipment which you have learned
in class. The sessions aim to provide a better understanding of your courses from a
practical approach.

3.3.5 Capstone projects. Students undertaking capstone projects should meet with their
respective supervisors in the first week of the semester to agree on a timetable of
meetings and assignments. The supervisor will provide guidance to the student at
regular meetings and define the responsibilities of the student and goals of the
Capstone project, monitor progress toward those goals, review drafts of the students
work and provide direction and assistance where needed.

3.3.6 Online session. Online or self-study session complements the face-to-face lecture,
tutorial or seminar. It allows you to learn and contribute meaningful discussions via
instructor-facilitated online forums and virtual classroom systems.

3.3.7 Pre-class Quiz. To promote active learning and facilitate in-class discussion, students
are required to read through the Study Units and attempt Pre-Class Quizzes before
face-to-face seminars. You should refer to the course specific announcement posted
in Learning Management System (Canvas at http://canvas.suss.edu.sg) for details on
the number of quizzes and requirements pertaining to each course. The pre-class
quiz is graded and you may attempt the quiz via the registered course Lecture Group
(L01) under <Graded Quizzes> tab. You are advised to complete the respective
quizzes by the stipulated deadline.

3.3.8 Course Groupings. You are assigned to specific groupings based on your course
combination and the availability of instructors. Due to the large number of students
and the many combinations of courses taken by students, the University will not be
able to accommodate requests to change the allocated groupings. You must stay in
your allocated group throughout the semester or academic year. Students are not
allowed to attend any other groups that have not been allocated to them.

3.3.9 Attendance. Class attendance is not compulsory unless otherwise stated by the
course. Some courses may have mandatory laboratory requirements. Failure to
attend the mandatory laboratory session(s) may lead to a Fail grade for the course.
In addition to scheduled laboratory sessions, there may be drop-in laboratory
sessions. There will not be any make-up lessons for those lectures, seminars or
laboratory sessions that you have missed.

3.3.10 Language of instruction. Unless specified otherwise, English shall be the language
used for and in all tutorials, lectures, materials, counselling, examinations,
assessments and administration in the University.

3.4 Reports, assignments and essays

Written assignments form part of your workload. Beware of plagiarism and ensure that all
your sources are correctly referenced.

3.5 Support and counselling

If you have difficulties that might affect your studies, you should consult your course instructor
or HoP or the Student Support Department of the University. The University also runs a
counselling centre to assist students on non-academic issues.

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3.6 C-three (Counselling & Care Corner)

3.6.1 Why C-three? University life can be fun and exciting, but it can also present many
stressful moments for those who have left school for many years. Managing the
demands of work, family and studies can create a high level of anxiety and stress.
Help is available for students to tap on.

3.6.2 C-three services. C-three offers a safe and conducive environment for students with
personal challenges to seek help and guidance from professional counselling
psychologists and counsellors. Counselling services are offered to all students at no
cost regardless of age, race, language, or religion. C-three is located at:

SIM Blk A
Level 3 Room 3.08

Opening Hours: Monday to Friday: 8:30 am to 5:30 pm

Wednesday: 8:30 am to 8:00 pm
Closed on Saturday, Sunday, and Public Holidays.

You may request for an appointment via:

(a) telephone number 6248 1600;

(b) email: counsellingservices@suss.edu.sg;
(c) the Student Portal; or
(d) walk-in (subject to the availability of the psychologist/counsellor)

3.6.3 Confidentiality and privacy. Information shared during counselling sessions will not
be released to anyone without the written consent of the student unless required by
law or to prevent imminent danger to the student and/or others.

3.7 Student records

3.7.1 Personal identifier number. Your personal identifier (PI) number is the Universitys
means of finding your records in the Universitys system. Your PI will stay with you
throughout your studies with the University. You should always quote it in verbal or
written communication with the University.

3.7.2 Changing your name. If you change your name, you must inform the University in
writing and provide the appropriate documentary evidence in the form of a deed poll
or letter of declaration signed by a solicitor or a Justice of Peace or your new
identification card. Award certificates will be issued only in the name that you hold at
the time of the award and may be different from the name in the academic transcripts.

3.7.3 Changing your address or contact telephone number(s). You may update any
change of address or contact telephone number(s) online via the Student Portal at
http://www.suss.edu.sg. You should also place a re-direction order with the post
office to avoid missing any correspondence from the University. The University will
not accept responsibility for your non-receipt of correspondence or materials. The
University accepts only one local mailing address per student.

3.7.4 Confirmation of student status. The University can provide you with an official
confirmation of your status as a registered student. Requests should be sent via your
MyMail account, and addressed to the Student Support Department at email address:
students@suss.edu.sg.

3.7.5 Access to student record.

(a) you can access your electronic records at the Student Portal via
www.suss.edu.sg with your the University login ID and password;

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 (b) the University is committed to the principles of data protection and follows best
practices in handling the information it holds. All personal information is held in
secured computer and manual files. Your student record is made available
only to those directly concerned, either academically or administratively, with
your progress as a student; and

3.7.6 Academic transcripts. Academic transcripts are records of all the courses taken and
the grades obtained by you. Your transcript will also include information on:

(a) failed and withdrawn courses;

(b) total credit exemption granted (if any);

(c) total credit recognition granted (if any); and

(d) total cu of courses taken at approved institutions (if any).

Academic transcript will be issued to conferred graduates who meet the graduation
requirements three months after the release of the final semester results.

Graduating students can request and print an interim transcript via the Student e-
Services. The interim transcript is designed to show similar information as the official
transcript, except for degree conferment details (i.e. conferment date and degree
classification if applicable). The interim transcript is used primarily for reference to
attest to the completion of programme and is available only to graduating students
until the official transcript is issued. There is no charge for the interim transcript.

3.8 Communication via MyMail account

3.8.1 MyMail account. Each student is given a MyMail email account. All communication
with the University faculty and staff must be conducted via your MyMail account and
should include your name at the time of registration, your PI number, and the
programme that you are currently enrolled in or has completed with the University.

3.8.2 First point of contact. The Student Support Department and Technical Helpdesk are
a students first point-of-contact with the University on enquiries related to
administrative matters and technical assistance respectively. The contact options and
operating hours are as follows:

Student Support Department

(a) Student Hotline: 6248-9111 (Option 1)

(b) Walk-in Counter Service

(c) Email: students@suss.edu.sg

Mondays Fridays : 8:30 am 7:30pm

Saturdays : 9:00 am 1:00pm
Closed on Sundays & Public Holdays

Technical Helpdesk

(a) Student Hotline: 6248-9111 (Option 2)

(b) Email: lssupport@suss.edu.sg

Mondays Fridays: 8:30 am 7:30pm

Saturdays : 9:00 am 1:00pm

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 3.8.3 Communication from the University to students. The University uses one or more of
the following channels to communicate with students:

(a) Telephone calls

(b) Student Portal
(c) Email
(d) SMSes and/or
(e) Snail mail
(f) Learning Management Systems (Canvas)

3.9 Facilities, equipment and services

3.9.1 Class venues. Your classes, including laboratory sessions may be held at one or
more of the following premises:

(a) SIM HQ (461 Clementi Road);

(b) such other venues as may be designated by the University from time to time.

3.9.2 Car parks. Paid parking at the University is available to all students. Students are to
comply with car park regulations.

3.9.3 Smoking. The University is a smoke-free campus. Students who violate this policy
shall be subject to disciplinary action according to the Universitys disciplinary
procedures.

3.9.4 Laboratory facilities. During specific tutorials/seminars, students may access the
laboratory facilities on University campus and other designated locations. These
facilities provide a comprehensive infrastructure to support you in your coursework.

3.9.5 Orientation and seminars. Upon acceptance of the Universitys offer for admission,
you will be invited to attend an orientation as well as special seminars. These events
are held in the month of January and July depending on your time of admission. The
orientation session provides a platform for you to meet with the Universitys academic
and/or administrative staff.

3.9.6 Communication with Instructors. You may use the email contact of your instructors to
discuss matters concerning your academic studies.

3.9.7 Students with disabilities. A wide range of special services is available to support
students with disabilities. These include advice and/or information on the course(s)
chosen and course materials in alternative forms and classroom logistical support,
where appropriate. It may be possible for students with disabilities to take their
examinations away from the designated examination venues. The University will
conduct off-site examinations should a situation warrant it e.g. a critical medical
condition certified by a medical professional that prevents a student from taking the
examination under usual conditions. The University encourages students, regardless
of individual circumstances, to inform the University as early as possible if they need
additional help. A written request supported by valid documents is required for the
University to make available the special services or arrangements.

3.9.8 Online portals. The various online platforms for students to access academic and
administrative information are:

(a) the University Student Portal you can login to the Universitys Student Portal
at http://www.suss.edu.sg. General announcements, administrative forms,
FAQs on Canvas, specific programme information and access to Canvas are
found on this portal;

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(b) Canvas Canvas is a user-friendly web-based learning management system
that supports a flexible teaching and learning environment. It facilitates self-
paced learning with tools for online content sharing, course management (i.e.
course materials), assessment management (i.e. continuous assessments),
and online collaboration and communication. It also supports online marking.
Students are required to submit their assignments via Turnitin in Canvas.
Marked assignments will be returned to students via this platform. Instructors
will also supplement classroom experience with online course materials,
conduct online discussions and manage projects to enhance instructor-
student interaction. You are strongly encouraged to access Canvas regularly.

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Section 4

Money Matters

4.1 Types of fees

Course fee View

Miscellaneous fee View

4.2 Payment methods

The University accepts payment by cash, NETS, cheque and selected credit cards. For
online payment, eNETS and credit card (VISA and MasterCard) are acceptable. Cheque
payments should be made payable to Singapore University of Social Sciences. The
University will issue receipts for all payments received.

4.3 Responsibility for fees

A student remains ultimately liable to the University in respect of any fees payable,
notwithstanding that the student has a sponsor who has undertaken to pay any fees due.

4.4 Late payment or non-payment

4.4.1 Regulations. The Universitys procedures for dealing with late or non-payment of fees
are set out in the Student Fee Regulations (see Section 5). If you know that a
payment will be late or if you encounter difficulties over payment of your fees, please
contact the Universitys Student Support Department promptly. Whenever possible, a
realistic payment plan will be agreed with you. If you experience on-going financial
hardship, please contact the Student Support Department for advice. You may also
wish to inform your HoP or personal tutor, particularly if concerns about financial
matters are affecting your studies.

4.4.2 Debts to the University. Students with any kind of debts to the University will not be
able to view their examination results for the prior semester and/or course offers for
the new semester until their debts have been cleared. In the meantime, a student will
not be able to qualify for course credit or any other award. Debts may include
unreturned home kits, equipment on loan, set books on loan and other
loan items from the University. The University may also exercise the right to withhold
course results, academic references, transcripts and certificates and to impose a late
fee penalty of 5% calculated on the outstanding amount and cancel your student
registration.

4.5 Refunds

It is the policy of the University not to refund fees.

4.6 Government funding / subsidy

4.6.1 Eligibility.

(a) all existing students enrolled in undergraduate degree programmes who are
Singapore citizens or Singapore permanent residents are eligible for the
government subsidy, provided he/she has not previously received government
sponsorship or subsidy for a first degree (local or overseas), e.g., first degree
from any of the local autonomous universities or an overseas university funded
by government scholarship/bursary;

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 (b) there are age and work experience criteria to be fulfilled in order to qualify for
the subsidy. There will be no retrospective claim for subsidy. Documentary
proof or declaration is required for all the above criteria;

(c) Post-graduate, Graduate Diploma, Diploma and Certificate programmes are not
eligible for the subsidy;

(d) In respect of the Bachelor of Counselling cum Graduate Diploma in Counselling

programme, the subsidy is only available for the Bachelors portion and not
applicable to the Graduate Diploma;

(e) for remaining students in the GS modular programme who accumulate enough
cu to be awarded a Degree, no retrospective claim of subsidy is allowed;

(f) there is a one-time only eligibility for each student, i.e., for his/her first
government-subsidised undergraduate education (local or overseas).

4.6.2 Subsidy Quantum. For eligible students, depending on the programme of study, MOE
will subsidise at the following rates:

(a) for Singapore citizen: up to 55% of the published course fee; and

(b) for Singapore permanent resident: up to 20% of the published course fee; and

(c) for Singapore citizen (40 years old and above) who are eligible for the
SkillsFuture Mid-Career Enhanced subsidy, an additional 60% off the
subsidised course fee (i.e. the amount after deduction of 55% government
subsidy from the published course fee)

Students are required to pay the subsidised fee, which is the difference between the
full course fee (set by the University) and the subsidy, and any prevailing GST on the
subsidised fee. The percentage of subsidy is the same for every semester and
applies to all the Universitys published course fees for undergraduate degree
programmes.

4.6.3 Subsidy coverage. The subsidy covers course fee for new and repeat courses. It
does not cover:

(a) re-sit fees;

(b) extra courses taken beyond the requirements for the undergraduate degree
programme;

(c) auxiliary charges like administrative fees (e.g. Add/Drop course application,
deferment, transfer of programme, examination appeal, etc.), overseas travel
expenses, etc.;

(d) any penalty charges (e.g. late payment fee); and

(e) any other miscellaneous fees.

4.6.4 Changes in eligibility status. If you were not eligible for the subsidy upon admission
to the University, but subsequently fulfil the eligibility criteria, you will be eligible for
the subsidy from the next academic semester, upon your written notification with
documentary proof to the University.

4.6.5 Number of cu subsidised. The government will provide the subsidy for a maximum of:

(a) 200 registered cu over a maximum 8-year candidature period for an honours or
direct honours degree; or

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 (b) 160 registered cu over a maximum 8-year candidature period for a basic
degree.

The subsidy cut-off point will be either the maximum 8-year candidature period, or
upon consuming the maximum claimable registered cu, whichever is earlier4. CEX
waiver counts towards the cap for subsidised cu5.

4.6.6 Transfer/re-admission of university students. If you are transferring from a full-time

degree programme from an autonomous university to the University, you will be
eligible to receive the full subsidy subject to satisfying the criteria listed in Section
4.6.1 above. If you are transferring from a part-time degree programme from an
autonomous university to the University, you will be eligible to receive the balance
claimable subsidy subject to satisfying the criteria listed in Section 4.6.1.

4.6.7 Changes to programme of studies. If you apply for a transfer from one basic degree
programme to another basic programme, the maximum claimable registered cu for
your new programme will be the balance claimable registered cu carried forward from
your current programme.6 If you apply for a transfer from an honours programme to a
basic degree programme, the maximum claimable registered cu for your new
programme will be the unused portion of the 160cu available for a basic degree
programme7.

4.6.8 No obligations. There is no requirement to repay the subsidy or to undertake a

service bond. Students do not have to pay back the subsidy to the MOE or the
University. However, the cu of withdrawn course(s) will be counted towards the
claimable registered cu given to you8. However, should you choose to re-enrol with
the University at a later period, you can only claim the balance registered cu within 8
years from the start of the semester wherein you first enjoyed the subsidy9.

4.6.9 Other sponsorships or concessionary fees. All students receiving the Universitys
sponsorship will be entitled to the subsidy, subject to meeting the criteria for the
subsidy. Students who do not wish to take the subsidy shall inform the University in
writing.

4 For an eligible student, the government will provide the subsidy for the total remaining cu required to complete his/her
programme plus an additional 30cu for repeat courses (if required). For example, if a student has 40cu remaining before
completion of the degree programme, the student will receive a maximum of 70 claimable registered cu (40cu remaining and 30
additional cu). No retrospective claim will be allowed. If an eligible student is invited back to do an honours programme, his/her
maximum claimable registered cu for the honours course will be the unused cu from the allocation of 200cu for an honours
programme. For example, a BSc Psychology student who has used up 140cu to complete his/her basic psychology degree will
be able to claim up to 60cu for the honours portion (i.e., 200cu less 140cu). The subsidy will be available within 8 years from
the date he/she started the basic degree programme with the University.

5 For example, if you have been awarded 20cu of CEX waiver at the time of admission for your basic degree, your maximum
claimable registered cu will be 140.

6 For example, if a BSc Psychology student who has used up 70 registered cu of subsidy, and applies for a transfer to a BSc
Math programme, he/she will be able to claim up to 90cu (i.e., 160cu less 70cu) for the BSc Math programme.

7 Forexample, a BSc (Hons) Psychology student who has used 70cu of subsidy applies for a transfer to a BSc Psychology
programme will be able to claim up to 90cu (i.e., 160cu less 70cu).

8 For example, if you are eligible for 160 registered cu and you registered and then withdrew from 10cu of course(s) after
course fees payment, your balance left for claiming will be 150 registered cu

9 For example, if you are eligible for 160 registered cu and you consumed 20cu before withdrawing from the programme, you
can only claim 140 registered cu the next time you enrol in a the University undergraduate programme within 8 years from the
start of the semester when you first enjoyed the subsidy

Page 24
Section 5

Regulations and Policies

5.1. RIGHTS AND RESPONSIBILITIES

When you enrol with the University, you agree to be bound by all the Universitys rules and
regulations. This section sets out the main regulations of a general nature applicable to students.
The Registrars Office is responsible for maintaining these and you should periodically check this
Handbook for updates.

Life outside the classroom is an integral part of the educational process. You are advised to have a
working knowledge of the requirements of certain Singapore legislation that may be relevant to you or
your activities both on and outside campus, including Personal Data Protection Act 2012, Computer
Misuse and Cybersecurity Act (Cap. 50A); Smoking (Prohibited in Certain Places) Act (Cap.310) and
Undesirable Publications Act (Cap. 338).

Law and regulations may change from time to time, and you will be expected to comply with those in
force at any given time. Listed below are various legislation and regulations of relevance to students.

Personal Data Protection Act 2012 (PDPA)

1. You may access the Universitys Data Protection Policy here:

http://www.unisim.edu.sg/Pages/Privacy-Policy.aspx?skw=data%20protection%20policy

2. The PDPA imposes strict conditions on how personal data may be collected, used, stored and
disclosed and that the people who are the subjects of such data have a right of access to their
data held by you.

3. You are personally responsible for complying with the provisions of the PDPA if you collect
and/or keep personal data of any kind (whether in soft copy or paper records) on behalf of a
club, society or publication, or for any other purpose (such as in connection with the
organising of events and seminars).

Personal Representation to the Media

1. It is recognised that from time-to-time, students may be approached by the media on topics
related to their personal interests or non-work related activities. Students may participate in
such interviews in their personal capacity.

2. Students are free to communicate with and through media (including digital and social media
such as Stomp and Facebook) without the approval of the University only when the
communication is solely in the students personal capacity and is an expression of the
students personal opinion which has no bearing on, prejudice or implications to the University
and the staff/students/alumni/associates of the University.

3. Students are encouraged to use media (including digital and social media) in a constructive
and responsible manner. Media and public platforms should not be used to raise concerns
and grievances relating to studies or University affairs. Students who have concerns and
grievances to raise should make use of established and formal channels through our Student
Support Department at students@suss.edu.sg and as specified in this Handbook.

Page 25
4. Students who wish to start a social media site that is related to or uses the name of the
University must obtain the prior approval of the University in writing through the Student
Support Department at students@suss.edu.sg.

5. Students should not engage in communication that is offensive, vulgar, distasteful, sexually
suggestive, seditious, or libellous. All logos, content and photos belonging to and/or in
connection with the University may only be used with the prior approval of the University in
writing. Students are reminded not to post confidential and/or proprietary information
belonging to or in the possession of the University, its faculty, students, alumni or employees
and to observe all applicable legislation and regulation pertaining to personal data protection
and intellectual property rights.

6. In the event that students breach this policy or cause embarrassment or damage to the
university in any way, the university reserves the right to take appropriate disciplinary and/or
legal action against the students concerned.

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Student Grievance Procedure

1. Introduction.

1.1 The objective of these grievance procedures is to provide students with a fair and expeditious
way to resolve a claimed grievance through the use of informal communication and, if
necessary, formal grievance review.

1.2 Grievances may include issues of conduct in classrooms, School facilities, projects or
disputes arising from supervisory relations or interpretation of School policy or procedure.
Appeals under the Examination and Assessment Regulations shall not be brought under this
procedure.

1.3 Students may raise grievances jointly.

2. Informal resolution

2.1 A student shall, in the first instance, raise the grievance with the Student Support Department
of the University within 14 working days of any occurrence giving rise to the grievance.

2.2 The Student Support Department shall arrange for an administrative officer and a
representative from the students School, or an administrative department, to attend
meeting(s) with the student to resolve the grievance.

3. The formal stage Grievance Review Panel

3.1 If the grievance is not resolved informally within 14 working days after the student first
contacted the Student Support Department, the student may request for a formal review by
the Universitys Grievance Review Panel (GRP). The student can do so by submitting to
Manager, Student Support Department, a written request within 14 working days of the first
informal resolution meeting.

3.2 The written request should state the grievance, describe the facts and supporting evidence,
indicate what redress the student seeks and provide a brief chronology of the attempts to
resolve the grievance.

3.3 Upon receiving such a written request, the Manager, Student Support Department, shall
promptly convene the GRP to hear the grievance.

3.3.1 Academic matters. If the students grievance concerns academic matters, the
composition of the GRP shall comprise:

(a) Manager, Student Support Department as Chairperson of the GRP;

(b) Representative of the students School, nominated by the Dean of that
School; and
(c) A representative nominated by the Chairman of SASC.

3.3.2 Administrative matters. If the students grievance concerns administrative matters,

the composition of the GRP shall comprise:

(a) Manager, Student Support Department as Chairperson of the GRP; and

(b) Two representatives nominated by the Chairman of SASC.

3.4 The GRP shall meet within 14 working days of receipt of the written request by the Manager,
Student Support Department. The student and respondent (if any) shall attend the meeting.
The GRP may request the presence of such other persons as it deems appropriate for the
purpose of ascertaining the facts and evidence in the case.

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3.5 The decision of the GRP shall be based solely on the evidence presented and testimony
heard at the formal hearing. The decision of the GRP shall be determined by majority vote.
The GRP shall promptly communicate its decision and any recommendations to all interested
parties for appropriate action. The student will be provided a written statement of the GRPs
decision. The decision of the GRP shall be conclusive and binding on the student and all
other parties involved.

4. Confidentiality

If information is to be kept confidential, the student should make this clear to the person to
whom a grievance is made. Students should understand that in exceptional circumstances it
may be difficult for confidentiality to be respected, for instance where a criminal offence has
been disclosed. Students should also understand that in some circumstances the demand for
confidentiality may make it difficult for the University to assist them with their grievance.

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Student Disciplinary Regulations

1. Authority for the Regulations

1.1 The SASC of the Universitys Academic Board is empowered to make these Regulations to
provide for the discipline of students. The SASC has authority to:

1.1.1 classify the misconduct that constitute disciplinary offences;

1.1.2 classify the disciplinary offences that may be adjudicated by the EAC, Deans and
Heads of academic units and the deposit that is required to be paid for appeals
against any sanction(s) imposed for the disciplinary offence;

1.1.3 establish the procedures for disciplinary proceedings before the Student Disciplinary
Group (SDG), a sub-committee of the SASC; and

1.1.4 establish the procedures governing disciplinary proceedings before the Disciplinary
Appeals Board (DAB), a sub-committee of the Academic Board.

1.2 These disciplinary procedures are designed to allow for fact-finding and decision making in
the context of an educational community, and to encourage students to accept responsibility
for their own actions. The intent is to provide adequate procedural safeguards to protect the
rights of the individual student and the legitimate interests of the University. The University
may, in its absolute discretion, use mediation or conciliation procedures in addition to or in
place of these disciplinary procedures.

2. Definition of Misconduct

2.1. Students of the University shall conduct themselves in a manner compatible with the
Universitys educational mission and shall be disciplined for misconduct adversely affecting
that mission, regardless of whether the alleged misconduct occurs on or off campus. The
general definition of misconduct under these Regulations is improper interference, in the
broadest sense, with the proper functioning or activities of the University, or of those who
work or study in the University; or action which otherwise damages the University or its
reputation.

2.2 Students are subject to disciplinary action for the following:

2.2.1 Academic dishonesty, which includes but is not limited to a violation of one or more of
the following standards of academic honesty in any academic activity. Students
found engaging in these behaviours shall be presumed as having done so
intentionally or knowingly:

(a) cheating: using/possessing unauthorized materials, study aids or other

information, including but not limited to using unapproved resources,
information or assistance to complete an assignment, paper, project, quiz or
examination; intentionally or knowingly collaborating on any academic work in
violation of oral and/or written instructions provided by a faculty member; or
submitting a paper for which the content and organisation is substantially the
same as a paper previously submitted for another course, without first obtaining
permission from the instructor of that course;

(b) plagiarism: representing the words or ideas of another as ones own without
properly acknowledging their source. Plagiarism includes, without limitation,
submitting a research paper obtained from a commercial research service, the
Internet, or from another student as if it were original work; making simple
changes to borrowed materials while leaving the organisation, content or

Page 29
 phraseology intact; or copying material from a source, supplying proper
documentation but leaving out quotation marks;

(c) fabrication: inventing, altering or falsifying any data, citation or information.

Fabrication includes but is not limited to citation of a primary source which the
student actually obtained from a secondary source; or invention or alteration of
experimental data without appropriate documentation;

(d) facilitation: helping another student violate, or attempt to violate, any standard
of academic honesty, or failure to report known violations of academic honesty.

2.2.2 Conduct that:

(a) disrupts or improperly interferes with the teaching, learning, research,

assessment, administrative, consultative, social or other University or
University-authorized activities, whether on University premises or elsewhere;

(b) obstructs or improperly interferes with the functions, duties or activities of any
student, faculty member, staff member or representatives of the University or
any authorised visitor to the University;

(c) constitutes violent, indecent, disorderly, threatening or offensive behaviour or

language while engaged in any University or University-authorised activity,
whether on University premises or elsewhere;

(d) is likely to cause injury or impair safety during any University or University-
authorized activity, whether on University premises or elsewhere;

(e) in relation to premises provided by another institution or organisation for use by

University students, constitutes a serious breach of the rules and regulations of
such institution or organisation;

(f) constitute acts of disturbance that threaten the rights and privacy of any
member of the University, whilst on University premises or engaged in
University or University-authorised activity or resident in University-owned or
managed accommodation;

(g) infringes copyright or other intellectual or proprietary rights;

(h) tarnishes or discredits the University or which may in any way be detrimental to
or prejudice the reputation, goodwill, interest or welfare of the University;

(i) involving or resulting in criminal activity or civil action. Violations of law may be
regarded as misconduct under these Regulations regardless of whether the
offence is prosecuted in a court of law;

2.2.3 Fraud, deceit, deception, dishonesty or any act of bad faith in relation to the University
or its staff or in connection with holding any office in the University or in relation to
being a student of the University or impersonation of others, within or without the
University, in connection with the students academic attainments or financial awards,
the students admission to the University or otherwise in connection with the
University;

2.2.4 Unauthorised use or disclosure of confidential or proprietary information including, but

not limited to:

(a) information relating to proceedings of the University;

(b) personal data regarding applicants, other students, graduates, clients and staff;

Page 30
 (c) information which is confidential or proprietary to the University, a third party
and/or protected under the applicable laws governing unauthorised access to
or use, obstruction or interception of computers or the unauthorised access,
disclosure or modification of data, information or material (including but not
limited to the Computer Misuse Act (Chapter 50A);

2.2.5 Unauthorized access, use or misuse or abuse of University property, facilities,

equipment or services including, but not limited to, library resources, computer
equipment, computer accounts, computer software and hardware, telephones and
other digital devices;

2.2.6 Contravention of any rules, regulations, policies, guidelines, codes of conduct or

procedures as may from time to time be prescribed by the University;

2.2.7 Doing any act or engaging in any conduct which is likely to pose an actual or potential
threat or hazard to general public health, hygiene and sanitation, including without
limitation, the breach or failure to comply with any conditions, measures or safeguards
imposed or any restraint, restriction or quarantine orders issued against you in
relation to the control of infectious diseases within the meaning of or pursuant to the
provisions of the Infectious Disease Act (Chapter 137);

2.2.8 Storing or bringing upon any part of University premises any unlawful goods,
chemicals, gases or any explosive, combustible or hazardous substance or material,
which would pose an actual or potential threat or hazard to the general safety and
public health of the students, employees or staff of the University or visitors to
University premises;

2.2.9 Failure to attend before the medical review panel (referred to in Section 2.3) for the
relevant examination and/or assessment to be conducted for purposes of allowing the
President to determine if the student is fit to continue his/her course of studies at the
University;

2.2.10 Sexual, racial or any other kind of harassment of any student, faculty or staff of the
University;

2.2.11 Maliciously and without reasonable cause, laying a complaint against any student,
faculty or staff of the University;

2.2.12 Defamation, physical or violent verbal abuse of any person;

2.2.13 Theft of University or private property, or causing intentional or reckless damage to

University or private property;

2.2.14 Failure to comply with the directions of University officials, their authorized agents and
police or regulatory agencies acting in the performance of their duties, including
refusal or failure to appear in person, answer questions fully or produce any
documents as may be required at or during the course of any disciplinary
investigation or proceedings or making a false testimony;

2.2.15 Tampering with safety equipment or the inappropriate use or possession of safety
equipment on property owned or controlled by the University;

2.2.16 Violations of the conditions of a sanction imposed through University disciplinary

procedures, subject to any right of appeal under these Regulations;

2.3 Where a student is deemed to be in a state of mind or health which is perceived to pose a
threat, affect the welfare of staff and/or students, or is disruptive to the learning and teaching
process, the University reserves the right to refer the student for a health assessment before
any recommencement of study can be considered.

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3. Disciplinary Sanctions

3.1 The decision of a hearing body, in all circumstances, shall be discretionary, shall include what
entry shall be made on the record of the student and may include any one or more of the
following sanctions:

3.1.1 Warning. Notice to the student, orally or in writing, that continuation or repetition of
the conduct found wrongful, or participation in similar conduct, within a period of time
stated in the warning, shall be a cause for disciplinary action;

3.1.2 Censure. Written reprimand for violation of specified regulation, including the
possibility of more severe disciplinary sanction in the event of conviction for the
violation of a University regulation within a period of time stated in the letter of
reprimand;

3.1.3 Disciplinary probation. Exclusion from participation in privileges or extra-curricular

University activities (other than the right to follow courses of instruction or attend
examinations) as set forth in the disciplinary probation for a specified period of time;

3.1.4 Restitution. Reimbursement for damage to or misappropriation of property.

Reimbursement may take the form of appropriate service to repair or otherwise
compensate for damages;

3.1.5 Monetary fine. For any offence, the imposition of a fine not exceeding Singapore
Dollars Ten Thousand (S$10,000);

3.1.6 Withdrawal and/or Suspension. Exclusion from classes or examinations as set forth
in the notice of suspension for a definite period of time;

3.1.7 Expulsion. Termination of student status for an indefinite period. The conditions for
re-admission shall be at the sole and absolute discretion of the University.

3.1.8 Revocation of admission and/or degree. Admission to or a degree, diploma,

certificate or other academic distinction awarded from the University may be revoked
for fraud, misrepresentation or other violations of institutional standards in obtaining
the degree, or for other serious violations committed by a student prior to graduation;

3.2 A student who has been suspended and who is found not guilty shall be allowed full
opportunity to make up whatever work was missed due to the suspension.

3.3 No record of the disciplinary proceedings will be entered in the students file unless a final
disciplinary sanction is found to be warranted.

3.4 Any of the disciplinary sanctions provided for herein may be exercised notwithstanding that
the person who is liable to be the subject of disciplinary proceedings (the person concerned)
has ceased to be a student at the time the disciplinary proceedings are instituted or at the
time the disciplinary matters are adjudicated either in the first instance or on appeal, provided
that the circumstances giving rise to the disciplinary proceedings arose while the person was
a student of the University or in connection with the persons admission to the University.

3.5 Any of the disciplinary sanctions provided for herein may be exercised without prejudice to the
right to exercise any other disciplinary powers or any other powers contained in any other
rules, regulations, policies, guidelines, codes of conduct or procedures as may from time to
time be prescribed by the University.

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4. Disciplinary Procedures

4.1 Initiation of disciplinary proceedings

4.1.1 Disciplinary proceedings against a student may be initiated upon formal complaint
made to the students HoP and/or Dean or upon the independent initiative of the HoP
and/or Dean of the School in which a student is enrolled or in the case of suspected
examination misconduct, by the presiding examiner or chief invigilator of the
examination in question.

Disciplinary offences other than examination misconduct

4.1.2 Any member of the faculty, administration or staff or any student of the University may
initiate disciplinary proceedings by filing a complaint against any student for a
disciplinary offence with the students HoP and/or Dean. Upon being satisfied that a
student has committed a disciplinary offence, the HoP and/or Dean shall notify the
student:

(a) of the offence;

(b) of the sanction(s) imposed;

(c) that the student may, within a stipulated time limit and upon payment of a
deposit stipulated by these Regulations, appeal to the Dean of the
corresponding School (in the case of disciplinary action by a Head of
Programme); and

(d) that the Dean of the relevant School may vary the sanctions imposed in the
first instance.

4.1.3 A student may appeal to the Dean of his/her School against any sanction(s) for a
disciplinary offence, imposed by his/her HOP. The notice of appeal must be given to
the Dean within fourteen (14) days of the student being notified of the sanction(s)
imposed.

4.1.4 In response to an appeal, the Dean of the relevant School shall adjudicate the matter
and may vary or vacate any of the sanction(s) imposed in the first instance.

4.1.5 Any decision made by the Dean of a School pursuant to these Regulations shall be
final and binding on the student.

Disciplinary offences involving examination misconduct

4.1.6 If a student is suspected of examination misconduct pursuant to paragraph 3.15 of

Section 5.2, the presiding examiner or the chief invigilator at the examination in
question shall refer the matter to the EAC. The EAC shall adjudicate the disciplinary
matter, adjourn and otherwise regulate its meetings in accordance with the following
procedures, rules, policies, guidelines, codes of conduct, or any other procedures as
may from time to time be prescribed by the University:

(a) the EAC shall convene an oral hearing within such reasonable time as it
deems reasonable in the circumstances and notify the student in writing of the
date and time for the oral hearing;

(b) the student shall have the right to attend and make submissions and the EAC
may at any time request the attendance of such persons as the EAC deems
appropriate at any oral hearing;

(c) if the student or any other person(s) requested by the EAC to attend an oral
hearing fail(s) to appear at the oral hearing, the EAC may, upon proof of

Page 33
 service of the notice of the hearing, proceed to hear and determine the
proceedings in his/her/their absence;

(d) all hearings shall be closed and the rules of evidence (which apply to legal
proceedings instituted in a court of law) do not apply to the conduct of any
disciplinary hearing by the EAC. The EAC may attach such weight as it
thinks appropriate to any information or material produced to it,
notwithstanding that such material may not be admissible in civil or criminal
proceedings;

(e) the EAC hearing will be recorded manually or by a recording device. Any
taped or stenographic records made shall become the property of the
University;

(f) the EAC will find the student guilty of examination misconduct if, on the
evidence before it, it is satisfied on the balance of probabilities of his/her guilt.
If the members of the EAC cannot agree, the verdict of the EAC will be that of
the majority of its members. In the event of tie, the Chair of the EAC shall
have a casting vote; and

(g) the chair of the EAC shall deliver to the Registrar the EACs report of the final
decision and sanctions imposed on the student. The Registrar shall notify the
student accordingly in writing (the Registrars Notice).

4.1.7 Subject to any decision on appeal made by the SDG pursuant to these Regulations,
the decision made by the EAC shall be final and binding on the student.

4.1.8 The Student may, by giving notice in writing to the Registrar within seven (7) days of
the Registrars Notice appeal to the SDG. Only students who have attended and
participated in their examination misconduct hearing by the EAC have the right to
appeal.

4.2 Disciplinary action by Deans, Heads and the EAC

4.2.1 In respect of disciplinary offences, the Deans shall be entitled to exercise one or more
of the disciplinary powers set out in paragraphs 3.1.1 to 3.1.6 of these Regulations,
provided that Deans shall not have powers to:

(a) impose any fine exceeding Singapore Dollars One Thousand (S$1,000) for a
single disciplinary offence, or exceeding Singapore Dollars Five Thousand
(S$5,000) in aggregate for multiple disciplinary offences;

(b) withdraw or suspend any academic privileges, benefits, rights or facilities for
more than one month; or

(c) withdraw or suspend any non-academic University privileges, benefits, rights or

facilities for more than one semester.

4.2.2 Deans are empowered to deal with disciplinary offences only in relation to persons
who are students at the time the allegations of offences are adjudicated. All other
offences shall be dealt with by the SDG as set out in paragraph 4.4 below.

4.2.3 In respect of disciplinary offences involving examination misconduct, the EAC shall be
entitled to exercise the disciplinary powers set out in paragrapghs 3.1.6 and 3.1.7 of
these Regulations as it may consider appropriate given the circumstances.

Page 34
4.3 Interim summary action

4.3.1 Notwithstanding any other provisions of these Regulations, the Provost may, by giving
notice in writing to a person who is a student at the time of the notice, summarily
suspend or withhold any privilege, benefit, right, or facility or take any other summary
action as the Provost may think fit against such student, if the Provost has reason to
believe that such action is necessary to:

(a) protect the interests of the University or any employee or student of the
University; or

(b) ensure the proper functioning of the University.

4.3.2 Subject to any decision made by the Disciplinary Appeals Board on appeal, a decision
made by the Provost in accordance with paragraph 4.3.1 of these Regulations shall
be final and binding on the student.

4.4 Disciplinary action by the Student Disciplinary Group

4.4.1 The SDG is empowered to deal with all circumstances calling for disciplinary action,
and exercise any of the disciplinary powers set out in paragraphs 3.1 of these
Regulations.

4.4.2 Where a disciplinary matter or an appeal against the decision of the EAC is referred
to the SDG, the SDG shall meet to adjudicate the disciplinary matter or consider an
appeal, adjourn and otherwise regulate its meetings in accordance with the following
procedures, rules, policies, guidelines, codes of conduct, or any other procedures as
may from time to time be prescribed by the University:

(a) if the Chair(s) of the SDG is of the opinion that grounds exist for the exercise of
disciplinary action against a person, the Registrar shall give notice thereof (the
Notice) to the person concerned providing:

(i) an explanation of the charges that have been made;

(ii) a summary of the information gathered;

(iii) a reasonable opportunity for the student to reflect upon and respond on
his/her own behalf to the charges; and

(iv) an explanation of the applicable disciplinary procedures.

(b) upon receipt by the person concerned of the Notice, the person concerned
may, within such period as may be specified in the Notice, make submissions
and provide documentary evidence to the SDG in respect of the matter(s)
specified in the Notice;

(c) the SDG may at any time request the production of such documents as the
SDG deems appropriate to any paper or oral hearing;
(d) at any paper or oral hearing, legal counsel of the University may attend for the
purpose of giving legal advice to the SDG;

(e) in the case of a paper hearing, the SDG shall adjudicate the disciplinary matter
on the basis of the Notice, any submissions or documentary evidence provided
and any other documents which may be required by the SDG to be produced;
(f) in the case of an oral hearing, the SDG shall fix a date and time for the oral
hearing and provide the person concerned at least 14 days notice of the
hearing save and except if the hearing relates to an examination misconduct,
the oral hearing shall be fixed within such reasonable time as the University
deems reasonable in the circumstances;

Page 35
(g) at any oral hearing, the person concerned shall have the right to attend and
make submissions. The person concerned may be accompanied by legal
counsel provided that due notice is given to the SDG by the person concerned
at least seven (7) days before the hearing date giving the legal counsels
qualifications and other details that the SDG may require. The SDG has the
discretion not to accede to or grant the request if any relevant details required
by the SDG to be furnished by the person concerned are not furnished to its
reasonable satisfaction;

(h) the SDG may at any time request the attendance of such persons as the SDG
deems appropriate at any oral hearing;

(i) if the person concerned or any other person(s) requested by the SDG to attend
an oral hearing fail(s) to appear at the oral hearing, the SDG may, upon proof
of service of the notice of the hearing, proceed to hear and determine the
proceedings in his/her absence;

(j) rules of evidence (which apply to legal proceedings instituted in a court of law)
do not apply to the conduct of any disciplinary hearing by SDG. The SDG may
attach such weight as it thinks appropriate to any information or material
produced to it, notwithstanding that such material may not be admissible in civil
or criminal proceedings;

(k) the SDG shall, on the basis of the Notice, any further submissions or
documentary evidence which may be provided by the person concerned, any
other documents which may be requested to be produced by the SDG and any
evidence as may be given by any persons who may be requested to attend an
oral hearing by the SDG, adjudicate the matter(s) specified in the Notice and
exercise the powers set out in paragraph 3.1 of these Regulations as it may
consider appropriate given the circumstances. The deliberations and decisions
of anyone previously considering the matter shall be irrelevant for the SDGs
purposes;

(l) a member of the SDG shall disqualify himself or herself if he or she feels that,
in reaching a decision as to whether or not the person concerned has
committed an act of misconduct, he or she cannot on the weight of the
evidence do so without bias or prejudice. If a student member of the SDG
disqualifies himself or herself, the OSAR shall appoint a replacement. If a
faculty member of the SDG disqualifies himself or herself, a replacement must
be selected from the faculty of the School of the disqualified SDG member by
the Dean of the School. If the Director, OSAR, being the Chairperson of the
SDG, disqualifies himself or herself, the Registrar shall replace him or her.

(m) the SDG will find the person concerned guilty of misconduct if, on the evidence
before it, it is satisfied on the balance of probabilities of his/her guilt. If the
members of the SDG cannot agree, the verdict of the SDG will be that of the
majority of its members. In the event of a tie, the Chair of the SDG shall have a
casting vote;

(n) if two or more students are involved in related misconduct, the SDG may, at its
discretion, deal with their cases together but shall make separate findings for
each person concerned;

(o) all hearings shall be closed. Rules of common courtesy and decency shall be
observed;

(p) The SDG hearing will be recorded manually or by a recording device. Any
taped or stenographic records made will become the property of the University;

(q) the secretary of the SDG shall prepare a summary report of the hearing,
including the recommendation of the SDG. The summary report of a SDG
hearing shall be reviewed by the SDG members who shall indicate their

Page 36
 approval by signing it.
(r) the chair of the SDG shall present the summary report of the SDG to the SASC
chairperson. If the SDG finds that an act of misconduct has occurred, the
chair of the SDG shall deliver to the SASC chairperson the record of the
hearing, and specify any sanctions to be imposed on the person concerned.
The SASC chairperson shall make a decision after considering the findings and
recommendations of the SDG, inform the person concerned of his decision and
implement the sanctions. The SASC chairperson shall deliver to the President
the summary report of the SDG as well as the final decision and sanction
imposed on the student.

4.4.3 Subject to any decision on appeal made by the DAB pursuant to these Regulations,
any decision made by the SDG shall be final and binding on the person concerned.

4.4.4 As an appellate body for matters involving examination misconduct, the SDG may
refuse to entertain any appeal it deems to be frivolous or without merit.

4.5 Disciplinary Appeals Board

4.5.1 The DAB shall be the final appellate body in respect of any decision made by the
Provost in accordance with paragraph 4.3 of these Regulations and any decision
made by the SDG. The DAB shall be entitled to exercise any of the disciplinary
powers set out in paragraph 3.1 of these Regulations.

4.5.2 A person concerned may, by giving notice in writing to the Registrar within 14 days of
notice of any summary action of the Provost or any decision of the SDG and upon
payment of a deposit stipulated by these Regulations, appeal to the DAB. Only
students who have attended and participated in their student conduct hearing by the
SDG have the right to appeal. A notice of appeal must contain, at a minimum, a
statement of the grounds for appeal and a summary statement of the fact supporting
such grounds. Grounds for appeal include:

(a) a claim that a substantial deviation from published procedures unfairly and
materially affected the outcome of the case;

(b) a claim that the sanction(s) imposed was(were) inappropriate or overly harsh
(however, sanctions of reprimand and disciplinary probation are not subject to
appeal, except in cases involving restitution, fines or academic dishonesty);

(c) a claim that a hearing officer abused his/her discretion;

(d) new evidence, not known to the person concerned in a previous hearing, which
could exonerate him/her.

4.5.3 The fee that must be paid for an appeal to the DAB shall be S$321 (inclusive of GST).
If the DAB subsequently vacates or reduces any of the sanction(s) imposed in the first
instance, the fee shall be refunded to the person concerned.

4.5.4 The DAB shall consider an appeal, adjourn and otherwise regulate its meetings in
accordance with the following procedures, rules, policies, guidelines, codes of
conduct, or procedures as may from time to time be prescribed by the University:

(a) an appeal hearing shall not be a full review of the matter. The DAB shall
consider no new evidence unless such evidence was not reasonably available
to the person concerned or the Provost or the SDG (as the case may be) at any
time prior to the decision by the Provost or the hearing before the SDG (as the
case may be);

(b) the DAB shall consider the appeal as a paper hearing unless in the opinion of

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 the DAB, it is appropriate for the appeal to be considered by way of an oral
hearing or unless the person concerned requests that the appeal be considered
by way of an oral hearing;

(c) at any paper or oral hearing, legal counsel of the University may attend for the
purpose of giving legal advice to the DAB;

(d) in the case of an oral hearing, the DAB shall fix a date and time for the oral
hearing and provide the person concerned at least 14 days notice of the
hearing;

(e) at any oral hearing, the person concerned, the Provost, or any member of the
SDG (as the case may be) shall have the right to attend and, subject to the
restriction on the introduction of evidence referred to above, make submissions
concerning the grounds upon which the appeal is based. The person
concerned may be accompanied by legal counsel at any oral hearing provided
that due notice is given to the DAB by the person concerned at least 7 days
before the hearing date giving the legal counsels qualifications and other
details that the DAB may require;

(f) the DAB may at any time request the attendance of such persons as the DAB
deems appropriate at any oral hearing;

(g) if the person concerned or any other person(s) requested by the DAB to attend
an oral hearing fail(s) to appear at the oral hearing, he/she shall be deemed to
have abandoned his/her request for an appeal, unless the person concerned
can demonstrate that an extraordinary circumstance prevented his/her
appearance;

(h) rules of evidence (which apply to legal proceedings instituted in a court of law)
do not apply to the conduct of any appeal hearing. The DAB may attach such
weight as it thinks appropriate to any material presented before it,
notwithstanding that such material may not be admissible in civil or criminal
proceedings. The DAB has the discretion not to accede to or grant the request
of the person concerned if any relevant details required by the DAB to be
furnished by the person concerned are not furnished to its reasonable
satisfaction;

(i) at any paper or oral hearing, the DAB shall, on the basis of any evidence
presented to it pursuant to paragraph 4.5.4(a) above, and such submissions as
may be given by any persons requested to attend an oral hearing by the DAB
pursuant to paragraph 4.5.4(f) above (if any), consider the appeal and exercise
any of the powers set out in paragraph 3.1 of these Regulations as it may
consider appropriate under the circumstances;

(j) the DAB may uphold the SDGs decision that the person concerned was guilty
of misconduct if, on the evidence before it, it is satisfied on the balance of
probabilities of his/her guilt. If the members of the DAB cannot agree, the
verdict of the DAB will be that of the majority of its members;

(k) a member of the DAB shall disqualify himself or herself if he or she feels that, in
reaching a decision as to whether or not the person concerned has committed
an act of misconduct, he or she cannot on the weight of the evidence do so
without bias or prejudice. If a student member of the DAB disqualifies himself
or herself, the DAB chairperson shall appoint a replacement. If a faculty
member of the DAB disqualifies himself or herself, a replacement must be
selected from the faculty of the School of the disqualified DAB member by the
DAB chairperson.

(l) all hearings shall be closed. Rules of common courtesy and decency shall be
observed;

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 (m) the DAB hearing will be recorded manually or by a recording device and will be
transcribed in whole or in part on request of the person concerned. The cost of
such transcript will be paid by the person concerned unless waived by the DAB.
Any taped or stenographic records made will become the property of the
University;

(n) the secretary of the DAB shall prepare a summary report of the hearing,
including the decision of the DAB. The summary report of a DAB hearing shall
be reviewed by the DAB members who shall indicate their approval by signing
it;

(o) the DAB shall announce its decision to the Registrar dismissing or allowing the
appeal, confirming, varying or revoking any decision made or sanctions
imposed on the person concerned by the Provost or the SDG (as the case may
be) or specifying such additional sanctions on the person concerned as the
DAB shall consider appropriate. The Registrar shall inform the person
concerned and implement the sanctions.

4.5.5 The DAB may refuse to entertain any appeal it deems to be frivolous or without merit.

4.5.6 Pending the outcome of any appeal to the DAB, the decision being appealed against
(except where such decision involves an exercise of disciplinary powers set out in
paragraphs 3.1.6, 3.1.7 or 3.1.8 of these Regulations) shall remain in force and be
valid and binding upon the person concerned.

4.5.7 The decision of the DAB shall be conclusive and binding on the person concerned.

4.6 Criminal offences

4.6.1 The fact that criminal proceedings have been threatened or instituted against a
student in respect of any conduct shall not preclude the University from instituting
and/or continuing disciplinary proceedings against him/her provide such are thought
necessary in the interests of the University. The SDG or DAB may nevertheless
decide on the special facts of any particular case to adjourn further consideration of
the disciplinary proceedings until criminal proceedings have been completed or a
decision not to prosecute has been taken.

4.6.2 The University has the right to report any criminal offence to the police. However, if a
person claims to be the victim of an offence committed by a student, but does not
wish the police to be involved, the SDG may, at its discretion, agree not to report the
matter to the police;

4.6.3 Where a finding of misconduct has been made under these Regulations, and a
student has also been sentenced by a criminal court on the same facts, the penalty
imposed by the criminal court will be taken into account in deciding the penalty under
these Regulations.

4.7 Liability of the University

The University, its officers, or any other person or entity associated with them shall have no
liability whatsoever for any losses, damages, claims, legal costs or other expenses that a
person concerned may suffer or incur, whether directly or indirectly (including any loss of
profit or any damage to reputation) by reason of any disciplinary proceedings instituted or
summary action or disciplinary action taken pursuant to these Regulations and the publication
or notification of any information relating thereto.

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Student Fees Regulations

1. Payment of fees

All fees and other dues are payable on demand and must be paid in the manner and by the
dates prescribed. The University will inform the student of the amount payable.

2. Changes to fees

The University may vary or amend fees, deposits and other dues without prior notice.

3. Refund of fees

The University does not refund or waive course fees, other fees or any part of them.

4. Students in debt

4.1 Failure to pay fees. Failure to pay fees by the specified date and in the prescribed manner
may result in the cancellation of your course reservation, course registration, or any weekend
school place allocated for that course. You will no longer be entitled to attend classes, obtain
any course materials or any award.
.
4.2 Continued provision of services. If the University continues to provide services to you even
though you have failed to pay your fees in time, or if the University delays in exercising any of
its rights or powers, this does not in any way constitute a waiver by the University of any of its
legal rights and remedies including the right to bring an action against you for non-payment of
fees.

4.3 Applying payment. The University reserves the right, at its discretion, to apply payments to
your longest outstanding debts.

5. Awards

Until the appropriate course fees and all other dues have been paid, you will not be awarded
a course credit or certificate. Without prejudice to legal or other remedies available to it, the
University reserves the right to refuse your further registration if you are in debt to the
University. No awards will be conferred upon, and no academic transcripts or references will
be issued.

6. Sponsorship

Notwithstanding that a sponsor has undertaken to pay any fees on your behalf, you remain
liable to the University for all outstanding balances.

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5.2 ACADEMIC MATTERS

Assessment and Examination Regulations

Your course result is the aggregate of two assessment components continuous assessment (OCAS)
and examinable (OES) component. The determination of each course result goes through many
levels of review and discussion. The EAC approves the course results.

1. Continuous assessments

1.1 Forms of assessment. Continuous assessment may be in the form of tutor-marked

assignments (TMAs) or quizzes. These continuous assessments guide students in
the learning process and enable the University to assess the standard of understanding that
students have attained. Depending on the course, it could take the form of computer-marked
assignments, e.g. on-line quiz, laboratory report, term paper, etc. Students must submit
assignments by the respective deadlines specified in the relevant course calendar. All
changes in deadlines will be notified via Canvas. You are advised to familiarise yourself with
the assessment strategy of each course, which can be found in Canvas (Course Information)
or Study Guide or Course Synopsis in the Curriculum Plan.

1.2 Continuous assessment scores. Each continuous assessment is weighted to reflect its
relative importance. Your OCAS is the aggregate of all individual assignment weights
multiplied by the respective scores you obtained for that assignment. A zero score is
awarded for the assignment that you do not submit. Unless otherwise stated, you must attain
the minimum OCAS to pass a course (see Section 2, paragraph 2.1.3). Your scores will
be recorded and made known to you. Unless otherwise stated in the course calendar, the
minimum OCAS mark to pass is 40

1.3 Plagiarism. Plagiarism occurs when you submit the work of another person as original work
and/or paraphrasing or directly quoting material from a source without appropriate or
adequate acknowledgement. Plagiarism takes many forms and includes:

1.3.1 self-plagiarism i.e. submitting a marked assignment or part of a marked assignment

that had been previously submitted to satisfy the requirements for another course or
for the same course in an earlier semester, without first obtaining permission from the
instructor of the course in which the student is currently registered;

1.3.2 using a choice phrase or sentence that you have come across and failing to
differentiate clearly between your words and the language of your source(s);

1.3.3 providing incomplete or inadequate footnotes or references;

1.3.4 using text downloaded from the Internet, borrowing statistics or assembled fact from
another person or source, and/or copying or downloading figures, photographs,
pictures or diagrams without acknowledging sources without adequately or
appropriately acknowledging sources;

1.3.5 Copying from the notes or essays of a fellow student, or working on an assignment
with another person when asked to hand in individual work;

1.3.6 failing to note areas of agreement between your work and that of other writers; and/or

1.3.7 putting together ideas from various sources without putting them into the context of
your work and/or without offering original work.

Plagiarism may inadvertently occur due to inexperience. To avoid this, read carefully
all course-specific study advisory, especially on statements concerning plagiarism and know
how to draw references on your sources. Seek your instructors advice on this early. All
TMAs and other forms of coursework (e.g. ECAs and project reports) will be submitted to
Turn-It-In, a web-based plagiarism detection system, before they are marked. The TMA set-

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 up in Canvas has been integrated with Turn-It-In to identify plagiarised text in TMAs and
coursework submitted by students. Collusion/plagiarism is a form of cheating and is not
acceptable in any form in a students work, including examination. Students who committed
collusion/plagiarism must pass the Academic Integrity module before they can continue with
their programme.

1.4 Sanctions for plagiarism. If plagiarism is established, the following penalties may be imposed
by the University:

First Offence i) Warning letter; with or without

ii) Reduction of grade for assignment penalised
iii) Complete and pass (minimum score of 80%) SD103
Academic Integrity

Second Offence i) Zero score for assignment penalised

ii) No refund of course fees
iii) Complete and pass (minimum score of 80%) SD103
Academic Integrity

Third Offence i) Zero marks (i.e. F grade) for the course

ii) No refund of course fees
iii) Complete and pass (minimum score of 80%) SD103
Academic Integrity

Fourth Offence i) Expulsion from the programme

ii) No refund of programme fees
iii) Complete and pass (minimum score of 80%) SD103
Academic Integrity should the student intend to study
again at the University

A student may appeal against the outcome of his/her case within seven (7) calendar days
from the date indicated on the letter from the Student Support Department informing him/her
of the Universitys decision.

1.5 Confidentiality of information in TMAs submitted. All confidential information that may be
contained in a TMA, including without limitation, information relating to or in connection with
the students employer (Confidential Information), will be held by the University and the
instructor in strict confidence. All Confidential Information will be used by the University and
the instructor only for purposes of assessing the TMA and for teaching the course. It is the
students responsibility to obtain his/her employers consent in writing for the use and
publication of the Confidential Information in the TMA.

1.6 Processing personal data. Students are not expected to process personal data as part of
their studies, but if required to do so, they must obtain the agreement of their instructor or
supervisor that the processing is necessary and notify the University.

1.7 Submission of TMAs.

1.7.1 All TMAs must be submitted electronically through Canvas. No partial submission of
TMA will be accepted unless otherwise specified. Please refer to the Canvas Student
Guide under the section on TMA Submissions for details. Canvas Student Guide is
located under the FAQs menu item of the Student Portal.

1.7.2 A mark deduction scheme applies to late submission of TMAs. Unless otherwise
advised, the deadline for a TMA submission shall be the day before the classes for
the course in a particular week.10

1.7.3 There will be a 12-hour grace period. After the grace period, for each 24-hour block
thereafter that a submission is late, 10% of the total possible mark will be

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 automatically deducted via the grade-book system in Canvas. Since assignments are
marked out of a total of 100 marks, 10 marks will be deducted for every 24 hours that
the submission is late. TMAs that have more than 50 marks deducted will be
assigned zero mark. Please click here for some examples. If you would like to appeal
against your marks deducted, you would need to submit an online Application for
Mark Deduction Appeal via e-services in the Student Portal together with a non-
refundable administrative fee of S$64.20 (inclusive of GST) for each course that you
are appealing.

1.8 Grading and return of TMAs. Marked TMAs will be returned to you via Canvas with your
instructors comments. You can view your assignment result from Canvas under the Grades
menu item of your course. For more information about receiving your TMA results, please
refer to Canvas Student Guide. If your TMA is not returned to you after 3 weeks, you should
ask your instructor about it. If your instructor does not respond to your query within the
next three days, you should inform your School.

1.9 Review of TMA scores.

1.9.1 First stage to appeal against the score awarded for a TMA or to clarify the
comments made by your instructor, you must return the marked TMA to the instructor
within 7 days of the date that the instructor returned the marked TMA to you. This
must be accompanied with a letter, directed to the instructor who marked your TMA,
stating the grounds on which you are appealing against the assessment.

1.9.2 Second stage If you are not satisfied with the response from your instructor, you
must forward the marked TMA, together with the related correspondence, and any
other relevant information, to the Universitys Examination Administration (EA)
Department, within 4 days of your receipt of your instructors decision, to appeal
against the TMA grade. An appeal may not result in an increase to your original
score. Scores may remain unchanged and it is even possible for them to be lower.
You would have to accept the result of your appeal, even in the case of the
latter. Decision made at the second stage shall be final and the University will not
accept subsequent appeals.

1.9.3 A non-refundable administrative fee of S$64.20 (inclusive of GST) is payable for each
second stage appeal. You may print a copy of the Assignment Grade Review Form
found in the Forms section of the Student Portal. Submit the duly completed form to
the University together with the relevant documents and payment. For group-based
assignments, all team members must sign on the Assignment Grade Review
Form.

1.10 Re-submitting TMA. You cannot re-submit a TMA after the submission deadline.

1.11 Non-submission of TMAs. A zero score will be awarded for any TMA not submitted.

2. Examinable score component

2.1 Form of OES component. The examinable component may take the form of a written
examination, dissertation, project presentation, ECA, report, and/or other form as specified by
the course. The relevant course materials will give provide specific instructions on the
academic contents of your examinable work.

2.2 Submitting your ECA.

2.2.1 ECA is to be submitted electronically through Canvas. Please refer to the Canvas
Student Guide for details.

2.2.2 Electronic transmission may be delayed as network traffic can be extremely heavy
especially near the ECA submission deadline. Connections/accessibility to Canvas
cannot be guaranteed. As such, you are strongly advised to submit your work well

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 ahead of the cut-off time. Marks will be deducted for late submission, refer to section
2, paragraph 2.4.

2.3 Submitting your capstone project. Please refer to your course materials for specific
instructions on the requirements of your capstone project. The Capstone Project Handbook
will be uploaded onto Canvas under Course Information before the commencement of each
semester. The In-Progress status is automatically assigned to any student who fails to
submit the Final Report. In addition to an administrative late fee of S$588.50 (inclusive of
GST), five (5) marks will be deducted from the final Rank Score for non submission of Final
Report. Any student with an In-Progress status and fails to submit the Final Report again by
the stipulated deadline in the following semester will be deemed to have failed the Capstone
Project course. The student would have to re-register for the Capstone Project again and pay
the full fees.

2.4 Late submission of ECA electronically. The Universitys policy on Mark Deduction for Late
Submission applies. Please refer to Section 5.2, Paragraph 1.7.3 for more information.

3. Examination arrangements

3.1 Entitlement for examination. You are entitled to take the examinations for courses that you
have successfully registered to read, to re-sit and/or to repeat in that semester.
.
3.2 Provisional examination dates.

3.2.1 examinations are normally held in May (for the January semester) and in November
(for the July semester). The duration for written papers is typically 2 to 3 hours.
Examination sessions can be held in the morning, afternoon or evening, on weekdays,
and if necessary on Saturdays or even Sundays;

3.2.2 if you plan to take a vacation or go away overseas during the examination period, you
are strongly advised not to confirm your travel arrangements until you have the
detailed examination timetable with you. The University is not obliged to set up a
special examination session due to your absence or vacation;

3.2.3 the examination timetable for the next semester will be released during the eCR
exercise held in the current semester. The eCR exercise typically takes place 3
months before the commencement of the next semester.

3.3 Examination venue allocation.

3.3.1 you will receive your examination timetable and the examination centre allocation
via the Student Portal in April (for the January semester) and in October (for the July
semester).

3.3.2 you MUST produce a satisfactory proof of your photo identity such as your identity
card, passport or driving licence when you enter the examination venue. You will
not be allowed to sit for the examination without satisfactory proof of your identity,

3.3.3 it is your responsibility to ensure that you attend the right session in the right venue;

3.3.4 you should be at the examination venue at least 30 minutes before the start of the
examination. You are strongly advised to factor in time allowance for heavy traffic,
adverse weather conditions and parking problems when planning your journey to the
examination venue;

3.3.5 you will typically be allowed into the examination venue about 10 15 minutes before
the examination begins. This gives you time to find your desk, to settle down and to
read the instructions on the front covers of your answer booklet and question paper.

3.4 Late arrival. If you arrive within 30 minutes after the start of the examination, you will be
admitted to the examination. No extra time will be given for late arrival. You will not be

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 allowed to take the examination if you arrive more than 30 minutes after the examination has
begun.

3.5 Overseas examination centre

3.5.1 you may apply to take your examination at an overseas centre if you are living abroad
while pursuing your studies with the University. The University will endeavour to
arrange a suitable organisation to conduct the examination on behalf of the University
corresponding to the timing of the main examination in Singapore. However, such
arrangements may not always be possible and the University does not guarantee that
there will be an overseas examination for you.

3.5.2 to request for an examination to be held overseas, please submit an online

Application for Overseas Examination through the Student Portal before the end of
March (for January semester) and end of September (for July semester). The
University will not entertain late requests as identifying a suitable
organisation/venue, coordinating the logistics and finalising the entire examination
arrangements require time.

3.5.3 You are required to make a fresh application for each examination period. There is a
fee of S$535.00 (inclusive of GST) per course payable for an examination to be held
overseas. In the event that the University is unable to arrange for an overseas
examination, this fee shall be refunded to you.

3.6 Seating arrangements. The seating plan will be displayed outside the examination room.
Seats are arranged by course code and by students' surnames in alphabetical order.

3.7 Invigilation.

3.7.1 in each examination venue, there will be a Presiding Examiner, Chief Invigilator and
Invigilators responsible for the conduct of the examinations;

3.7.2 the Presiding Examiner will inform students about the examination, including
announcements concerning the use of materials, the start time and end time of the
examination;

3.7.3 under all circumstances, invigilators will not help you to interpret questions, misprints
or ambiguities. If you discover an error, a misprint or an ambiguity in the paper,
please notify the invigilator, who will in turn inform the Presiding Examiner/Chief
Invigilator accordingly.

3.8 Question paper and answer booklets

3.8.1 you are not permitted to read the Examination Question Paper (EQP) until you are
told to do so. You should check the front cover of the EQP to ensure that you have
been given the correct EQP. You should read the instructions on the EQP cover page
carefully. You should attempt the total number of questions required by the paper. Do
not answer more questions than required.

3.8.2 an examination label detailing your seat number, personal identifier (PI) and course
code will be placed on your table for you to paste on your answer booklet. Please
check to ensure that your PI number and course code are clearly written/available on
all answer booklets submitted. The invigilator will supply you, upon request,
additional answer booklets during the examination if you need them. Rough paper
will not be provided as all rough work must be written in the answer booklet and
crossed out accordingly;

3.8.3 you are required to submit legible hand-written answers. The University reserves the
right not to mark any examination scripts that are illegible, or to charge the students
concerned for transcription;

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 3.8.4 all essay plans and rough work should be done in your answer booklet. Work that is
crossed out in your answer booklet will not be marked. As any work not crossed
out is considered to be part of your answer, it will be marked, even if it is meant to be
your rough work or essay plan. You will not be given marks for the same information
twice, even if it appears in your plan and in your answer.

3.9 Permitted materials at examinations. The rules on what materials/instruments may be

brought into the examination venue will be given in the Examination Rules and Regulations
Booklet. This booklet will be made available in the Student Portal with a copy of your
personalised timetable.

3.9.1 Open book examination. Students are allowed to bring any materials into the
examination venue. Electronic devices, apart from approved calculators are not
allowed.

3.9.2 Closed book examination. Students are not allowed to bring any materials, apart from
approved calculators into the examination venue. Please note that for some closed
book examinations, calculators are not allowed. Any printed or text-based materials
that are required by the student to answer the questions will be provided in the
examination venue.

In addition, you can only bring along your writing and erasing stationery, like your pen,
pencils, ruler, eraser, correction tape and a valid form of identification document with
photograph like your Student card, NRIC, passport, etc. into the examination venue.

3.9.3 You are strongly encouraged NOT to:

(a) bring your calculator casing to the exam venue
(b) bring your pencil case. You may bring your writing and erasing stationery and
place them in a clear Ziploc bag or equivalent; and
(c) consume food during examination

3.10 Special circumstances.

3.10.1 if you have a physical disability or serious illness, which requires extra time or other
support facilities during an examination, please inform the Examination Administration
Department with your supporting document(s) at least 21 days before the examination.
An administrative fee of S$117.70 (inclusive of GST) per course is payable for the
local off-site examination arrangement and an indemnity form has to be signed by the
students. For off-site examination at home, there must be a family member or friend
present to accompany the student. Otherwise, the examination will be conducted
under the supervision of two (2) University invigilators and the additional
administrative charge will be $235.40 (inclusive of GST) per course;

3.10.2 if you wish the University to be aware of a special circumstance giving rise to serious
difficulty, which occurred within 21 days before the submission cut-off date of an
examinable work or your written examination, you should complete and submit form
E39, with supporting documentary evidence, to the University no later than 3 working
days after the submission cut-off date or your written examination. Form E39 can be
downloaded from the Student Portal. The EAC will not consider information received
later than 3 working days after the examination or submission cut-off date. EAC will
not review cases not supported by relevant evidence/documents. You must also
keep proof of posting; and

3.10.3 special circumstances may include death or critical illness of a dependant or

immediate family member (evidence such as a medical certificate or death certificate
is required) but does not include home relocation, work pressure, normal pregnancy
or that English is your second language.

3.10.4 under exceptional circumstances, if you are unable for medical reasons to sit the
examination, you may be eligible for an award of aegrotat (an examination pass)
under a code of practice approved by the EAC. Such awards are likely to be limited

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 to students who, for medical reasons, are unable to continue with any further study
and are registered on the final course or courses which would qualify them for certain
academic awards.

3.11 Re-sit examinations and re-submissions. Not all courses permit students to re-sit a written
paper or re-submit the examinable component. If re-sit examination or re-submission is
available for your course, you have only one attempt to do so in the next presenting semester.
You are not permitted to re-sit an examination or to re-submit for a course passed. You
cannot ask for a re-submission or re-sit examination to be given to you.

3.11.1 Re-sit examinations: If you withdraw from the course e.g. by not turning up for the
final examination (i.e. 'W' status), you may re-sit the examination or re-submit during
the next examination period for the course, provided you have:

(a) attained an OCAS of at least 40 marks; and

(b) fulfilled all the mandatory requirements, if any, e.g. compulsory laboratory
sessions

3.11.2 If you have taken the written examination but failed (i.e. an 'F' grade), you may re-sit
the written examination during the next examination period for the course, provided
you have:

(a) achieved an OES of at least 15 marks;

(b) achieved an OCAS of at least 40 marks; and

(c) fulfilled all the mandatory requirements of the course, if any, e.g. compulsory
laboratory sessions.

If any of the above requirements is not met, the outcome will be a repeat (not a re-sit),
unless your course has a different set of governing rules to re-sit the examination, as
specified in your course information.

3.12 Re-submitting examinable work.

3.12.1 if your course does not have written examination as part of the examinable
components, and you are eligible for a re-sit, you must re-submit the examinable work
as required by the course; and

3.12.2 if your courses examinable component requires a written examination and another
piece of work, regardless of whether you fail both or either one of the two, and you
are eligible for a re-sit, you must take the written examination and fulfil the other piece
of examinable work in order to complete the re-sit.

3.13 Leaving the examination venue.

3.13.1 you are not permitted to leave the examination venue during the first 30 minutes after
the commencement of the examination and the last 15 minutes of the examination.
You cannot withdraw from the course once you are in examination venue
notwithstanding that you fell ill during the examination or you left the examination
venue without completing the examination;

3.13.2 after the first 30 minutes of the start of an examination session, you are allowed by
the invigilator to leave the examination venue, under a reasonable degree of
supervision, for a short period to visit the lavatory. Your question paper, answer
booklet(s) and all other materials/instruments must remain at your seat;

3.13.3 If you fall ill during the examination, notify an invigilator immediately. If you are
unable to continue with the paper, you may leave the examination venue only after
the first 30 minutes of the examination session. Once you are out of the examination

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 venue, you will not be allowed to return to the examination venue again until the
examination session is over. If you wish to notify the EAC about your illness, you
must complete Form E39, enclose it with a medical certificate clearly stating that you
were unfit for examination by a qualified, recognised medical practitioner, and then
send it to the University not later than 3 working days after the examination.

3.13.4 if you complete your examination before its scheduled end time, you will be allowed to
leave the examination room (provided it is not during the first 30 minutes or the last 15
minutes of the examination session). Before you leave, you are required to hand in
all your answer booklet(s) and examination stationery to the invigilator. You will not
be re-admitted once you left the examination venue.

3.14 Submitting your answer booklet(s)

3.14.1 on completion of the examination, you must ensure that all your answer booklets bear
your PI number and course code. All your answer booklets must be fastened using
the strings provided, in accordance with the instructions on the answer books and/or
question paper. Some examinations may require you to write answers on the
question paper or on separate answer sheets provided. Under such circumstances,
you must fasten the question paper or answer sheets with your answer booklets for
submission;

3.14.2 you must remain seated until the Presiding Examiner gives permission to all students
to leave the examination venue. Other than the question paper and
materials/instruments which you brought in to the examination venue, you are not
permitted to remove any examination materials whether used or unused, out of the
examination venue. You must ensure the invigilator has collected your answer
booklet(s). If you inadvertently take any answer book out of the examination venue, it
will not be marked.

3.15 Misconduct during an examination. The following constitute misconduct during an

examination:

3.15.1 possession of a mobile phone, smart watch or any kind of communication/electronic

devices at your desk;

3.15.2 taking into or having in possession, while in the examination venue, any unauthorised
materials (including blank pieces of paper) other than those issued by an invigilator
for closed book examination;

3.15.3 aiding or attempting to aid another student, or obtaining or attempting to obtain aid
from another person;

3.15.4 consulting, or attempting to consult, any persons or materials during moments of

being away from the seat while the examination is in progress;

3.15.5 communicating with another student in the course of the examination;

3.15.6 writing on the Examination Answer Booklet before given instructions to do so;

3.15.7 writing on the Examination Question Paper (for the case of examinations where
Examination Question Paper forms part of the Examination Answer Booklet) before
given instructions to do so;

3.15.8 attempting to influence script marker(s) and/or any University officials;

3.15.9 behaving in a manner deemed by the University to be inappropriate in an examination

venue or that might prejudice the reputation, goodwill, interest or welfare of the
University;

3.15.10 having writings on any part of your body.

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 The Presiding Examiner/Chief Invigilator is authorised to stop a student suspected for
committing any of the above from continuing with the examination; confiscate the
unauthorised materials and expel the student from the examination venue. The student will
be subject to the Universitys disciplinary process.

Note: It is the Universitys policy to not return any or all of the confiscated materials.

3.16 Anonymity of examination scripts. All examination scripts presented for marking
are anonymous. You must not write your name on any answer booklet(s). The University
reserves the right not to mark your script if it bears your name on it. This rule does not apply
to most projects, dissertations or other kinds of examinable works, which have different
marking arrangements from the written examinations.

3.17 Lost property. The University is not liable for the use, misuse, damage or loss,
of any personal item/property brought into or left at an examination venue.

3.18 Smoking. Smoking is strictly prohibited in the examination venue.

3.19 Mobile phone. If your mobile phone rings (in your bag) during the examination, our invigilator
will bring your bag to the front of the examination venue for the Chief Invigilator to switch off
your mobile phone (with the invigilator as witness). The bag will remain at the front of the
examination venue until the end of the examination for you to claim it.

4. Award of grades

Students will be awarded grades as follows:

Letter Grade Marking Scheme Grade Point Value

Level
(From January 2006 Onwards) (GPV)
All A+ 85 100 marks 5.0
A 80 84 marks 5.0
A- 75 79 marks 4.5
B+ 70 74 marks 4.0
B 65 69 marks 3.5
B- 60 64 marks 3.0
C+ 55 59 marks 2.5
C 50 54 marks 2.0
D+ 45 49 marks 1.5
D 40 44 marks 1.0
F < 40 marks 0

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Graduation Regulations

1. Grade Point Average (GPA) system

(Not applicable to General Studies programme)

1.1 GPA system. The University uses a 5-point GPA system to track a students progress at
programme level over the duration of study.

1.2 Cumulative Grade Point Average (CGPA). This is the academic performance indicator used
in tracking students progress throughout their candidature of study with the University. CGPA
represents the grade point average of all graded courses taken in the University by a student.

1.3 Definition of an active semester. It is defined as a semester in which a student is enrolled for
at least one new or a re-sit or a repeat course. If a student withdraws from a course or
several courses in one/several active semester(s), the CGPA computation will exclude all the
withdrawn courses. Students CGPA will be printed on their course result notification letter
and transcript.

1.4 Performance reviews. The Universitys academic progression policy applies to all students
enrolled in the University after January 2006. Please see Section 1.9 for details of the policy.

1.5 Credit recognition for restart and replacement programmes. Students may transfer up to a
maximum of 60cu + 10cu of UCore courses, where applicable from their previous completed
courses to their restart or replacement programme. Such transfer will be subject to the
following conditions:

1.5.1 the courses taken previously match the CP of the restart or replacement programme,
and

1.5.2 the CGPA of these courses is at least 2.0.

Please see Section 1.9 for more details.

1.6 Notations without Grade Points. The following notations will also be used in the academic
records. They have no assigned grade point and thus will not be counted in the calculation of
CGPA.

W : Withdrawal
P : Passed
- : applicable for two-semester Project/Capstone courses which are in progress
IP : applicable only for Capstone Courses where an extension (IP) is granted

1.7 CEX Waiver and Credit Recognition. Courses that are exempted and courses that are
recognised will not be counted in the calculation of CGPA. However, they will be counted
towards the cu requirement for graduation, and reflected in the transcript.

1.8 Transfer of Credits for TOP. Courses with approval to transfer credits will be counted in the
calculation of CGPA.

1.9 Fail Grade. A Fail (F) grade obtained in a course and a new grade attained for any
subsequent resit/repeat will be counted in the calculation of CGPA. The grades for all courses
taken in the University will be reflected in the transcript.

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2. Computation of Cumulative Grade Point Average (CGPA)

SUM (course cu x course GPA) / (total cu of all graded courses).

Illustration 1 (with no withdrawal grade):

Course Number of cu Grade Grade Point

Course 1 10 cu A 5
Course 2 5 cu F 0
Course 3 3 cu D 1

CGPA = [10 (5) +5 (0) + 3 (1)] / [10 + 5 + 3]

= 53 / 18
= 2.94

Illustration 2 (with withdrawal grade):

Course Number of cu Grade Grade Point

Course 1 10 cu A 5
Course 2 5 cu W* -
Course 3 5 cu F 0
Course 4 3 cu D 1

CGPA = [10 (5) +5 (0) + 3 (1)] / [10 + 5 + 3]

= 53 / 18
= 2.94

* The W withdrawal grade has no impact on the CGPA.

3. University Awards (for students enrolled before January 2007)

3.1 Basic Degree. Students must complete 120 cu of courses and achieve a CGPA of at least
2.0 at the point of graduation. A student who has completed 120 cu of courses and achieved
a CGPA of at least 2.0 cannot register to read additional courses for the purpose to improve
his/her attained CGPA.

3.2 Honours Degree. Students will be eligible to graduate if they have completed 160 cu of study,
which must include a Capstone Course. In addition, students must attain at least a CGPA of
3.0 after the completion of the required 160 cu of courses in order to graduate with an
honours classification (see paragraph 5 below). If a student successfully completes 160 cu of
courses, but attains a CGPA between 2.0 to 2.99, the student can only graduate with a Basic
Degree. A student who has completed 170 cu of courses including 10 cu UCore courses and
achieved a CGPA of at least 2.0 cannot register to read additional courses for the purpose to
improve his/her attained CGPA.

4. University Awards (for students enrolled from January 2007 onwards)

4.1 Basic Degree. Students must complete 130 cu of courses including 10 cu UCore courses and
achieve a CGPA of at least 2.0 at the point of graduation. A student who has completed 130
cu of courses including 10 cu UCore courses and achieved a CGPA of at least 2.0 cannot
register to read additional courses for the purpose to improve his/her attained CGPA.

4.2 Honours Degree. Students will be eligible to graduate if they have completed 170 cu of study,
which must include a Capstone Course and 10 cu UCore courses. In addition, students must
attain a CGPA of at least 3.0 after the completion of the required 170 cu of courses in order to
graduate with an honours classification (see paragraph 5 below). If a student successfully
completes 170 cu of courses, but attains a CGPA between 2.0 to 2.99, the student can only
graduate with a Pass Degree. A student who has completed 170 cu of courses including 10

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 cu UCore courses and achieved a CGPA of at least 2.0 cannot register to read additional
courses for the purpose to improve his/her attained CGPA.

4.3 Level 3 courses. All students must complete at least 30 cu of Level 3 courses as part of the
graduation requirements (See Section 1.3.5).

5. Classification of Degrees

5.1 Honours Degree Classification. The table below depicts the Honours Classification System
for the Universitys awards for candidates whose graduation criteria is based on the GPA
system, i.e., those enrolled from January 2006 onwards.

Class of Honours CGPA Remarks

First Class** 4.50 5.00
Second Upper 4.00 4.49
All courses (i.e. courses at all levels)
Second Lower 3.50 3.99 are counted in honours classification
Third Class 3.00 3.49
Pass 2.00 2.99
Fail Below 2.00 Student will not graduate
** A student must achieve at least an A- in the designated Capstone project.

5.2 Basic Degree Classification#. The table below depicts the Basic Degree Classification System
for the Universitys awards for candidates whose graduation criteria is based on the GPA
system, i.e., those enrolled from January 2006 onwards.

Class of Award CGPA Remarks

Applicable for July 2012 graduating
Pass with Merit 3.20 5.00
cohort onwards
Pass 2.00 3.19
Fail Below 2.00 Student will not graduate
#
Not applicable to General Studies programme

5.3 Eligibility. Students who successfully complete and fulfil the graduation criteria for a basic
degree will be awarded a basic degree for their programme of study. For Basic with Honours
programme, the University will offer those students who are eligible to read honours to
undertake the honours phase of the programme. Upon successful completion of the Basic
with Honours programme, the students will graduate with two degrees (i.e. basic and
honours) at the end of the compounded study period.

6. Notification of results

6.1 Release of results. The University will release your course results online via the Student
Portal, approximately one month after the end of the examination period. To safeguard
confidentiality, results will not be released by telephone.

6.2 University policy. It is not the Universitys policy to return examination scripts to students nor
allow students to view their scripts. The University does not furnish any information about the
examination performance, including the examination score.

6.3 Pending status. Occasionally, the Examinations and Awards Committee may need more time
to reach a decision about your course result. In such an exceptional case, a 'pending' status
will be given.

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7. Examination Grade Appeal

7.1 Process. If you would like to appeal on your grade(s) after the release of course results, you
will need to submit an online Examination Grade Appeal Application via e-services in the
Student Portal) together with a non-refundable administrative fee of S$64.20 (inclusive of
GST) for each course for which you are appealing. You must state the circumstances and the
rationale for a grade appeal. It is the student's responsibility to ensure that the University
receives all his/her supporting documents and the fee payable by the given deadline. No late
submissions will be entertained. The University does not entertain queries pertaining to
course results via telephone.

7.2 Outcome of Examination Grade Appeal. All reviews will be carried out promptly. Please click
here to view the Review Process. After the review, a students course results
could be upgraded, remain unchanged or even adjusted downwards. The University's
decision on the appeal is final.

8. Convocation / Graduation

8.1 Invitation to ceremony. Students who have successfully met all requirements of their degree
or diploma programmes will be invited to attend the convocation ceremony organised by the
University. Attendance at the ceremony is not mandatory.

8.2 Ceremony information. Information on the convocation ceremony including academic dress
rental will be available on the Universitys website prior to the ceremony.

8.3 Graduate directory. Only the names of graduates that have been officially registered with the
University will be printed in the official Directory of Graduates for the convocation ceremony.
This directory is produced annually to coincide with the ceremony and is a public document.
Its contents are not confidential.

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 APPENDIX

HONOUR CODE

The University is committed to uphold and maintain high standards of academic, social and moral
conduct in the learning process and achievement of its students. As such, it adopts an Honour Code
which sets out the academic, social and ethical standards that it expects of its students. All students
have to abide by the Honour Code, uphold its spirit and undertake the following:

(1) To comply with all rules, regulations, codes of conduct, procedures and guidelines or other
terms and conditions as may be prescribed by the University from time to time in connection
with their admission to and study in the University;

(2) To uphold and maintain absolute academic honesty and integrity in examinations, tests,
projects, assignments, tutorials and any required academic deliverables (collectively known
as Academic Work) required to be undertaken by students during the course of their study
at the University. This duty extends beyond their own behaviour to include the responsibility
to uphold standards in the University community and report any dishonest acts that include
but are not limited to fabricating, colluding, plagiarising, cheating, giving or receiving any
unauthorised aid in the delivery of Academic Work, or engaging in any act that may
compromise the integrity of the academic standards of the University;

(3) To maintain the highest standards of personal integrity and respect the rule of law, social
order, and the rights of others as are expected of all members of the University, both within
and outside the University;

(4) Not to conduct in a manner which may be regarded by the University as being in violation or
breach of the Honour Code, or as misbehaviour or conduct unbefitting of a student member of
the University. Misbehaviour includes acts that may result in threats, harm, disadvantages to
others, compromising the rights of others and bringing disrepute to the University and/or its
students, staff and faculty. Misbehaviour also refers, without limitation, to physical violence
and assault, verbal or mental abuse, harassment, false allegation, false declaration, slander,
libel or defamation committed against any fellow student, staff and faculty; and

(5) To be held fully accountable, responsible and liable for their own actions and deeds, and to
accept responsibility for consequences which may arise from violation or breach of the
Honour Code, including without limitation, disciplinary action, investigation, interview by panel
of enquiry, hearing, issuance of warning, suspension, restriction of rights and privileges,
imposition of sanctions, disqualification, delay in graduation, expulsion or any other
appropriate action or steps that may be taken by the University.

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