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July 2010
Note: A copy of this presentation will be sent to all attendees within 24 hours of today’s webinar
Joe Nguyen, Vice President for Southeast Asia, comScore, Inc.
Will Hodgman, Executive Vice President, comScore Inc.
Powerful Platform: Global Panel of Almost 3 Million Consumers,
Largest of Its Kind
Telecom/
Media Agencies Financial Retail Travel CPG Pharma Technology
Mobile
Philippines
Indonesia
The Asia Pacific region added 39 million new Worldwide Online Population
(Millions)
Internet users over the age of 15 in the past
year +11%
1,244
Latin America and Middle East – Africa posting 1,122
the highest growth rates on a percentage basis,
but on a much smaller base
May-2009 May-2010
11%
10%
21% 16%
© comScore, Inc. Proprietary and Confidential. 8 Global Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, May 2009 and May 2010
China is Driving Regional Growth
China continues explosive growth, with many other countries in the region also
continuing to show expansion
Internet users ages 15+ accessing the internet from a Home or Work computer
© comScore, Inc. Proprietary and Confidential. 9 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, May 2009 and May 2010
Average Web Usage Low, But a Wide Range Between Countries
© comScore, Inc. Proprietary and Confidential. 10 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, May 2010
RAM and Storage Not a Limiting Factor in Asia Pacific
Computers in Asia are large enough and fast enough for Internet use. Cost, speed,
and availability of Internet connections are a more common limiting factor
Average RAM Size (MB) Average Hard Drive Size (GB)
World-Wide 3,383 World-Wide 202.2
Western Europe 4,063 Western Europe 231.7
Eastern Europe 1,526 Eastern Europe 219.5
Asia Pacific 2,069 Asia Pacific 201.4
North America 3,851 North America 186.9
Latin America 1,399 Latin America 164.1
© comScore, Inc. Proprietary and Confidential. 11 Audience 15+ accessing Internet from Home or Work
Source: comScore Tech Metrix Report, May 2010
Emerging Online Markets = Younger Audiences, Fewer Women
■ Australia, New Zealand, Singapore South Korea 22% 25% 26% 18% 9%
and HK have gender parity online;
Australia 21% 21% 21% 18% 19%
elsewhere there are fewer women
Hong Kong 20% 23% 25% 21% 10%
Internet Population
Singapore 20% 25% 27% 19% 9%
% Women by Country
China 42% New Zealand 20% 21% 19% 17% 23%
Japan 44%
Taiwan 24% 28% 22% 16% 10%
India 30%
South Korea 47%
China 33% 30% 23% 9% 5%
Australia 50%
Taiwan 47% India 38% 38% 15% 6%2%
Malaysia 47%
Indonesia 36% Malaysia 38% 26% 23% 9% 5%
Philippines 48%
Hong Kong Indonesia 40% 33% 17% 7% 3%
50%
Singapore 51%
Philippines 40% 30% 20% 8%2%
New Zealand 51%
Europe Americas,
Asia Pacific UnitedKingdom MidEast &
Ireland
Africa
Australia
Denmark
Canada
NewZealand
Norway
PuertoRico
India
Sweden
Colombia
Singapore Portugal
Venezuela
Malaysia Finland
Switzerland Mexico
Hong Kong
Belgium Chile
South Korea
Netherlands Argentina
Taiwan
Austria
Brazil
Japan Italy
SouthAf rica
China Turkey
Israel
Spain
France English
Germany non-English Local Language
Russia Other
© comScore, Inc. Proprietary and Confidential. 13 Source: comScore Custom Analysis of Page Views by Language, May 2009
Facebook joins Google, Yahoo! And Microsoft as the Only
Global Sites in the Top 10
The very large Chinese audience understandably has an outsize effect on regional
rankings: 6 of the top 10 properties are based in China, and are focused almost
exclusively on the Chinese audience. Google, Yahoo! and Microsoft maintain the
Top 3 slots for the region, however, and Facebook takes the #10 spot. TENCENT’s
popular QQ application drives its usage statistics up, and Facebook’s ‘stickiness’ is
well-documented.
Most web users in Asia Pacific use Search (led by Google and Baidu), but Social
Networks and Entertainment sites capture the largest share of users’ time online
© comScore, Inc. Proprietary and Confidential. 15 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Search is Uniformly Popular in Asia Pacific
Most in Asia Pacific use Search, but average search volume varies considerably
Search/Directories Search
% Reach Average Searches per Searcher
World-Wide 83.7% World-Wide 109.5
Asia Pacific 77.2% Asia Pacific 89.0
Europe 87.5% Europe 126.2
North America 92.4% North America 113.4
Latin America 86.9% Latin America 144.7
MidEast Africa 81.3% MidEast-Africa 96.9
© comScore, Inc. Proprietary and Confidential. 16 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix and qSearch, April 2010
Google Trails where Local Language is Dominant
and There is a Strong Local Challenger
Entertainment Entertainment
% Reach Share of Total Online Time
World-Wide 77.5% World-Wide 9.3%
Asia Pacific 69.0% Asia Pacific 9.1%
Europe 81.7% Europe 9.4%
North America 97.4% North America 10.1%
Latin America 74.9% Latin America 9.7%
MidEast Africa 64.8% MidEast Africa 7.5%
© comScore, Inc. Proprietary and Confidential. 18 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Japan watches the most Videos; Singapore is on YouTube Most
Video viewers in Japan watched an average of 158.3 videos in May 2010, and viewers
in Australia spent the most time watching videos, logging more than 14 hours in May
Hong Kong and Singapore have similarly high per-viewer volume
The majority of videos seen in Singapore and Malaysia were on YouTube. YouTube’s
share in Japan is still significant, but much smaller – local providers there perhaps
had first-mover advantage, and have the further advantage of being local
© comScore, Inc. Proprietary and Confidential. 19 Audience 15+ accessing Internet from Home or Work
Source: comScore Video Metrix, May 2010
Social Networking Captures Significant Time in Certain Countries
No doubt that SNs have become very important in the region, but the extent varies
© comScore, Inc. Proprietary and Confidential. 20 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Philippines, Indonesia, Malaysia Heaviest Facebook Users
A few countries are holding on to local Social Networks, but usage does not
approach Facebook levels
Top Social Networks
Share of
Country Social Network Reach
Time
Baidu Space 16% 0.1%
China
Kaixin001.com 7% 4%
Orkut 50% 6%
India
Facebook 42% 7%
Japan MIXI.JP 19% 3%
Globally, Twitter reach has doubled in the past year. Regionally, its increase has
been 3-fold, and much higher in some countries: Japan, India, Korea outpace that
growth. Newly-reporting countries Philippines and Indonesia also post high reach
and rapid growth.
Twitter % Reach
20
18 Indonesia
17.0
16 Japan
15.8
Philippines
14 14.9
Singapore
12 12.7 India
© comScore, Inc. Proprietary and Confidential. 22 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, November 2008 to May 2010
Wide Range in Popularity of Photo sites among Asian Audience
Philippines, Indonesia, Malaysia have highest Photos reach and share of time
Photos Photos
% Reach Share of Total Online Time
World-Wide 43.8% World-Wide 0.9%
Asia Pacific 27.0% Asia Pacific 0.5%
Europe 53.0% Europe 1.1%
North America 60.1% North America 0.7%
Latin America 53.8% Latin America 1.0%
MidEast Africa 50.3% MidEast Africa 1.5%
© comScore, Inc. Proprietary and Confidential. 23 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Gaming Popularity Linked with Social Networking Use
For heaviest users in the Philippines, top Gaming sites are linked to Facebook use
Games Games
% Reach Share of Total Online Time
World-Wide 49.5% World-Wide 3.7%
Asia Pacific 47.6% Asia Pacific 3.0%
Europe 50.7% Europe 4.0%
North America 58.1% North America 4.2%
Latin America 47.2% Latin America 2.7%
MidEast Africa 38.6% MidEast Africa 4.2%
© comScore, Inc. Proprietary and Confidential. 24 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Visiting to Retail Sites Strong Despite Immature E-Commerce
Above-average share of time on Retail driven by large markets in China & Japan
Retail Retail
% Reach Share of Total Online Time
World-Wide 64.1% World-Wide 2.6%
Asia Pacific 55.9% Asia Pacific 3.5%
Europe 68.4% Europe 2.2%
North America 84.2% North America 3.3%
Latin America 64.4% Latin America 1.6%
MidEast Africa 45.9% MidEast Africa 0.5%
© comScore, Inc. Proprietary and Confidential. 25 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Comparison Shopping Sites are Key in Japan
Amazon is the #1 Retail site in Japan in terms of Reach, but Rakuten has an
audience that is almost as large, AND spends more than twice as long on the site.
Clearly, looking at the collection of sites that comprise the Top 10 Retailers,
consumers in this developed e-Commerce market are using multi-category retailers
and comparison shopping sites to find the best selection and value online.
© comScore, Inc. Proprietary and Confidential. 26 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Business/Finance sites Frequented by Users from HK, Korea, S’pore
Business/Finance Business/Finance
% Reach Share of Total Online Time
World-Wide 49.2% World-Wide 1.6%
Asia Pacific 40.5% Asia Pacific 1.9%
Europe 51.8% Europe 1.3%
North America 80.3% North America 2.4%
Latin America 37.4% Latin America 0.7%
MidEast Africa 28.4% MidEast Africa 0.4%
© comScore, Inc. Proprietary and Confidential. 27 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Banks & Financial Portals areTop Business/Finance Sites in India
A number of banks are among the Top Business/Finance sites in India, including
both local and international banks. Financial portals such as Moneycontrol.com and
Yahoo! Finance are also in the Top 10. Moneycontrol enjoys a high level of
popularity in India, keeping users on the site an average of 71 minutes over the
course of a month. Bombay Stock Exchange is a similarly sticky site in the category.
Appetite for News, low connectivity demands make News/Info a key activity in Vietnam
News/Information News/Information
% Reach Share of Total Online Time
World-Wide 66.4% World-Wide 2.7%
Asia Pacific 57.0% Asia Pacific 2.7%
Europe 67.1% Europe 2.5%
North America 98.1% North America 3.8%
Latin America 60.3% Latin America 1.7%
MidEast Africa 49.1% MidEast Africa 1.2%
© comScore, Inc. Proprietary and Confidential. 29 Audience 15+ accessing Internet from Home or Work
Source: comScore Media Metrix, April 2010
Summary of Key Findings
Asia Pacific is the dominant regional audience and will be critical in the global
Internet competition
Web penetration will continue to increase in emerging markets within Asia, and
even in markets where web usage is well-established, increased broadband
adoption will drive additional consumption
Demographic profiles in the region are closely linked with Internet penetration
rates: where Internet penetration is high, the populations look more like the global
average; in mid- and low-penetration countries, the audiences skew younger
Internet usage is distinct by market
– High broadband penetration drives increased Entertainment usage in Japan, Hong Kong, Singapore
– Social Networking is emerging as THE key Internet activity in a few markets, particularly in
Southeast Asia. The heavy penetration of social media also has a multiplicative “viral” effect for
other types of Web 2.0 content. This ranges from Photo sharing to Video and Online Gaming
– E-commerce and online shopping is still in its infancy in Asia