Académique Documents
Professionnel Documents
Culture Documents
Yes No
8.2 REQUIREMENTS FOR PRODUCTS AND SERVICES
23. Have you implemented processes for customer communication, determining requirements
for products and services, reviewing requirements of products and services and updating
documents when changes occur?
Yes No
8.3 DESIGN AND DEVELOPMENT
24. Have you established, implemented and maintained a design and development process for
your products and services that addresses design and development planning, inputs, controls,
outputs and changes?
Yes No
8.4 CONTROL OF EXTERNALLY PROVIDED PROCESSES, PRODUCTS AND
SERVICES
25. Have you taken steps to ensure externally provided processes meet requirements by
determining the type and extent of control needed and the information needed for external
providers?
Yes No
8.5 PRODUCTION AND SERVICE PROVISION
26. Have you implemented the controlled conditions necessary for your production and
service provision including; necessary documented information, monitoring and
measurement, identification and traceability (if necessary), property belonging to customers
or external parties, preservation of product or service, control of changes and post delivery
activities associated with your product and service?
Yes No
8.6 RELEASE OF PRODUCTS AND SERVICES
27. Have you implemented planned arrangements to verify that requirements have been met
before release of products and services?
Yes No
8.7 CONTROL OF NONCONFORMING OUTPUTS
28. Have you implemented a process to identify and control nonconforming outputs of your
processes so that they are not unintentionally used until a disposition has been made? Is
documented information maintained for this process?
Yes No
9 PERFORMANCE EVALUATION9.1 MONITORING, MEASUREMENT, ANALYSIS
AND EVALUATION
29. Have you determined the monitoring and measurement needs, how it will be done and
when it shall be performed for the processes of the QMS and customer satisfaction? Is
analysis and evaluation done on the data and information arising from monitoring and
measurement?
Yes No
9.2 INTERNAL AUDIT
30. Are there audit procedures to evaluate the QMS against the planned arrangements
(including effectiveness, proper implementation and maintenance) at planned intervals? Are
results reported to management?
Yes No
9.3 MANAGEMENT REVIEW
Company Logo Company Name Document Name: Audit Checklist
(Optional) Document Number AC-01/00
31. Does top management review the data from the QMS to assess the need for change in the
QMS, resource adequacy and the effectiveness of the QMS?
Yes No
10 IMPROVEMENT
10 IMPROVEMENT10.1 GENERAL
32. Do you identify opportunities for improvement and implement action to meet
requirements and enhance customer satisfaction?
Yes No
10.2 NONCONFORMITY AND CORRECTIVE ACTION
33. When a nonconformity occurs do you take action to deal with the nonconformity and deal
with the consequences, evaluate the need to eliminate the root cause of the nonconformity
and review the effectiveness of the corrective action taken?
Yes No
34. After action is taken do you update any risks and opportunities found during the
corrective action and update the QMS if necessary?
Yes No
10.3 CONTINUAL IMPROVEMENT
35. Do you continually improve the suitability, adequacy and effectiveness of the QMS?
Yes No