Antonio Glover

(443) 444-4444|antonioglover@email.com

Human Resources Professional

High energy Hospitality Professional with five years of progressive experience across a broad range of
hospitality and fast pace environmental business. Proven ability to merge creativity, vision, and strong
business acumen with well-developed problem solving and leadership qualities to support team
building, brand recognition, and positioning companies for success.

Areas of expertise include:

Event Management Direct Marketing

Public speaking presentations Team Building, Leadership
Training and Development Multitasking
Attention to detail Flexibility

Professional Experience

Horseshoe Casino, Baltimore, MD 03/16-Present

Human Resources Recruiter

Responsible for managing high volumes of candidates for all hourly and salary non-management
positions on property. Screening of applicants to obtain work history, education, training, job
skills and salary requirements. Planning and managing interview schedules, registration,
interview spaces and audiovisual needs for panel sessions. Advising internal candidates on
professional development opportunities through the companies skillport software. Delivering
campus recruiting services to business unit staffing within Sales, Marketing, Finance,
Information Technology and Slot Operations.

Key Contributions:

Community Partner Liaison: Rekindling and maintaining working relationships with schools, community
partners, alumni groups, and other public organizations. Adding new partners to the properties growing
list of partners.

Caesars Award of Excellence Winner 2017: Nominated and won employee of the year for the
category of Superior Internal Service.

Total Rewards Supervisor 08/15-03/16

Promoted to Total Rewards Supervisor to complete the management team. Supervised rewards
staff and operation of TR center. Solved problems and dealt with variables in situations with
limited standardization. Oversaw the onboarding process which includes hiring and training of
new representatives. Established working relationships with other departments, properties and
vendors for their cooperation and assistance with total rewards.
 Antonio Glover
(443) 444-4444|antonioglover@email.com

Key Contributions:

Responsible Gaming Ambassador: Volunteered to be the responsible gaming ambassador for the
Marketing Team.

VIP Hospitality Casino Host 07/14-08/15

Recruited to build relationships with casinos high end clientele by executing PR events, hosting
parties and driving return visits. Attend to customer complaints and handle difficult situations in
a calm, professional manner. Anticipate, respond to and consistently meet or exceed the needs
of guests. Make daily decisions involving time management and sense of urgency. Engaged in
self-directed work, while managing deadlines and maintaining timetables for projects.

Key Contributions:

Created Training Program: Training consisted of hour long content and PowerPoint presentation with
on the job examples of how to use the cms program effectively.

Maryland Live Casino, Hanover, MD 02/13-07/14

Live Rewards Marketing Mentor

Hired as Marketing Representative to support companies high growth in their loyalty program.
Built sales and helped maximize revenue streams. Maintained accurate account information and
tracking, answered questions pertaining to guest registration, casino services, and travel
directions. Coached, taught, and motivated team to ensure high quality guest service and safety.

Key Contributions:

New Hire Onboarding: Trained new marketing representatives and aided in completing new hire
paperwork.

Education and Technical Proficiencies

Community College of Catonsville
A.A. in Business Administration Expected Fall 2018