Blue Coat Order to Cash Process Flow

Version 1.1
Order Administrator

Enter Order in
Start Oracle as per Order Entry Order Booking Hold Mgmt
customer PO

Ready For Release

Order
Fulfillment Team

Order fulfilled IB Creation Close Order Line Order Closed

Fullfiiment

Yes No
Service Line
Exists ?
CRM

Contract
Creation

AR Invoice
AR Invoice Creation/
Creation/ Auto Receive payment Apply receipt
Auto invoice Tax Calculation Print Invoice A
invoice from customer against invoice
Preprocessor
Preprocessor
Finance

Create Accounting Transferred to GL End

Blue Coat Auto Invoice Preprocessor
Version 1.1

1.1 2.1

Update Attribute15 to
Update All lines with
Order Lines Is Internal Null and
Request ID =555555 Is Inventory Item
Start Interfaced to No source order No Line_gdf_attribute20 to
so that invoices are = Freight
AR line? Y
not Processed
AR Interface

Yes Yes

Update Rule with Update Delivery ID and

Immediate revenue Way Bill number for
recognition Grouping rule In AR

No No No No No
2.7 2.8 2.2 2.3 2.5 2.5 2.6 2.11 3 4
Update rule as SW products are
Are multiple period Single Period i s O pen & Is Order Type is Third
Is it a Subscription BC Daily Rev and Is it sales return booked in NLD/RTM Service Contract Post
open and rule start No Pending invoice lines Is it a Bundle Item? party Software No A No Is it Service Contract? Is it Service Billing?
exist s i n Interface product? Calculate rule order/Credit memo org and billed to Process
date is in Past month products
Duration CH,LI

Yes Yes Yes Yes Yes Yes Yes Yes

Update Request ID as
9999999 and Stop Post
Auto Invoice Preprocessor
Delete the Support lines Spilt Invoice into 2
Delete default Bundle
linked to Subscription line Sources
child lines and insert the Update Accounting rule as
Update Request ID to Null and then Insert the 1.Standard Invoices
bundled included lines Rev Recog Immediate Update Transaction date
where Invoice lines exists Support line and Swap Imported NLD (Service
from sales order, Spread and Update rule end date to System date

Process with Request id 99999999 the amount from Line Advanced) 1.Get all eligible service
Bundled Price to Bundled same as rule start date Is it Credit Memo Is Upgrade order Bill t o Is Upgrade order Org id Is Inventory item id
subscription Line to 2..Swiss Customer SW/ contract lines 1.Generate GL
Included Items Is it Dummy billing? No lines and the No is different from the No is different from Initi al No and description is
support line RNW Init ial order B ill to? order org id? 2.Update OKS level Distributions for Migrated
converted contract? Null?
elements table Credit memos for don t
3.Update Attribute3 = Y have distributions
A A in OKC K lines table
Yes Yes Yes Yes Yes

2.10 1Update Interface table 1.Update the interface

1.Delete all from the Sales with New Bill to/Ship to table with new Org info Update Inventory
Credits interface lines details 2.Update Primary sales
Is exemption Is Product item id and
Is it monthly billing Replace Request ID Run Auto invoice request Calculate tax(Refer table 2.Update the Reference rep id with new Org
No applicable for No exception No Update Reference description
for service contracts. 555555 with Null set to Ebiz Tax Flow) 2.Delete all from the line id to Null Primary sales rep id
customer? applicable? attributes to Null
Invoice interface lines 3.Update Purchase order 3.Update Set of books id
table number with new PO# with new org set of books
4.Update comments with id
Yes Yes Upgrade order#<New 4.Update transaction type
Yes
SO#> id with new org
transaction type id
Taxes will become Taxes will become
calculate the amount for
exempted (Zero exempted (Zero
the first period and
Rated)/reduced rate Rated)/reduced rate
update the interface line
amount
Receivables work bench and Print Invoice

Print Invoice
Invoices Generated 1.Print only Bundled item price with amount for Bundled invoices Receive payment Apply receipt
in Receivables 2.Print only Subscription Line amount for Subscription Invoices from customer against invoice
3.For others Print as in Receivable Workbench

Create Distribution
for Credit Memo line
Create Accounting which don t have Transferred to GL End Transferred to GL Create Accounting
distributions for
Service Contracts