Académique Documents
Professionnel Documents
Culture Documents
INTRODUCTION 3
Thank-you to the Calgarians who
contributed their time and shared
their perspectives on safety and TOP 10 INSIGHTS 7
policing in Calgary so that this
report could be prepared.
APPENDIX 34
2
INTRODUCTION
Context
To effectively govern the Calgary In alignment with the While important insight and
Police Service, the Calgary Commissions 2017 goal of understanding is gained through
Police Commission must be in increased community the 2017 citizen consultation,
touch with the needs, engagement, a community results of this qualitative research
experiences, and concerns of consultation was conducted are not statistically projectable to
Calgary citizens. using an online bulletin board the population at large.
methodology. The community
Each year since 2008, the consultation was designed to 2016 Calgary Police Commission
Commission has conducted an develop a deeper Annual Citizen Report
annual quantitative survey, via understanding into the why Where possible, findings from
telephone, to quantify citizen behind previous quantitative the 2016 Calgary Police
perspectives on safety, crime, results. Commission Citizen Annual
and the Calgary Police Service.
telephone research of 1000
The results of this survey were The online community
Calgary citizens are provided for
representative of the consultation format allows
statistically projectable results
perspectives of Calgarians. participants to communicate in
for the Calgary population.
their own words how they feel
about safety, crime, and the
Calgary Police Service, and why
they hold particular views.
3
INTRODUCTION
4
INTRODUCTION
5
INTRODUCTION
Independent review to examine Calgary Police Services use of lethal force (May 17, 2017)
Nursing student stabbed at random outside City Hall c-train station (June 2, 2017)
Homicide unit investigating after 2 found dead in NW Calgary home (June 10, 2017)
Police Chief speaks about recent violence in the city (June 13, 2017)
Calgary police seek suspect wanted in 3 violent unprovoked attacks downtown (June 20, 2017)
The Calgary Police Service also issued 52 news releases between May 25 and June 21, 2017, which
included a mix of educational content and crime-related stories.
For an overview of media stories that occurred during the research period, please see the Appendix.
6
Top 10 Insights
7
TOP 10 INSIGHTS
A perceived increase in crime, COMMUNITY PROGRAMS INCREASING DEMANDS. A strong, visible police force is
Feelings of safety in Calgary are the economic downturn, AIMED AT PREVENTION. considered one of the most
influenced by: changing demographics, media Many express awareness that effective ways to instill
coverage, and a growing city Safety priorities reflect CPS has limited resources and confidence and ensure a safe
Familiarity with the
are impacting perceptions that perceptions of how Calgary is officers and question whether city.
neighbourhood, a sense of
Calgary is a safe place to live. growing and changing. Six areas safety levels can be maintained.
belonging, and connections
with neighbours of focus, in general order of
priority, include: gangs, drugs,
Well-cared for and well-lit
and person crimes; youth
areas
prevention and community
Being with a group of friends or based programs; family violence
other citizens and domestic conflict; social
Feeling in control of ones disorder; property crime; and
environment and surroundings traffic offences.
A visible police presence
6 7 8 9 10
THE MAJORITY HOLD CPS THERE IS ROOM FOR CPS MEDIA COVERAGE GREATER COMMUNITY THERE IS A LACK OF
IN HIGH REGARD WITH TO IMPROVE WHEN INFLUENCES VIEWS OF ENGAGEMENT IS AWARENESS ABOUT THE
MANY EMPATHETIC DEALING WITH THE PUBLIC. CPS. CPS TRANSPARENCY IMPORTANT FOR BUILDING CALGARY POLICE
TOWARD CHALLENGES OF IS ESSENTIAL. RELATIONSHIPS AND COMMISSION.
THEIR WORK. By the nature of the work, and BREAKING BARRIERS.
their position of authority, officers Media plays an important and An independent oversight body is
Many participants express a are held to a very high standard influential role in shaping opinions Participants express a desire for supported as it helps instill
positive view of CPS officers and of behaviour. Participants shared of the CPS and safety in Calgary. more meet and greet confidence in CPS actions.
their effectiveness, trusting CPS to both positive and negative stories Some noted media may not opportunities with CPS as a way However, few understand the
serve and protect. about experiences that shaped always present an unbiased view. to build positive relationships role of the Calgary Police
their view of CPS officers. between police and the
There is appreciation of the Greater communication from Commission or that the
A few suggest that some officers CPS provides understanding of community and break down Commission is composed of
dangerous and challenging barriers including fear of authority
nature of police work. could improve by focusing on police actions and practices. civilian volunteers.
being approachable, polite, Some express appreciation of figures and impressions of officers
respectful, patient, and helpful CPS communication recognizing being unapproachable.
attributes they say encompass efforts as going in the right
expected professional behaviour. direction.
8
SAFETY IN CALGARY
9
SAFETY IN CALGARY
2011 2012 2013 2014 2015 2016 See following pages for explanation of five factors.
To begin, would you say you strongly agree, somewhat agree, somewhat disagree or strongly disagree with the
statement that Calgary is a safe city to live in?
10
SAFETY IN CALGARY
Familiarity and
Connectedness
about their personal safety.
Aesthetics
and Light
A cared-for neighbourhood with clean, well-maintained lots
improves feelings of safety. In contrast, vacant and run-down
properties or yards, and litter contribute to a heightened fear of Things and surroundings that Things that make me feel
danger. Many feel run-down areas are more susceptible to
make me feel less safe are unsafe are run down areas
criminal behaviour and activities, such as drugs, gangs, and
deviant behaviour. unkempt communities - There are 2 (poorly maintained buildings
sometimes they give an houses...that have holes and houses, lots of garbage,
Sufficient lighting allows clear assessment of surroundings, appearance of lack of care in their front windows. broken signs, etc.), unsavory
supporting a greater sense of awareness and safety. Obstructed by the city, or less monitoring Makes me think these individuals (drug dealers,
visibility and closed or dark spaces are viewed as areas with an
or care of community. Some are from a gunshot. This prostitutes, etc.), areas that
increased opportunity for crime.
of the Calgary walking/bike makes me feel less safe are dark/unlit (like alleys),
This same sentiment is associated with nightfall as many articulate paths and city parks have than previously. and just that "creepy" sense
safety concerns about traveling (i.e., walking, public transit) at
night, particularly alone. In general, many believe low levels of
light increases the temptation for deviant and criminal activities.
become clusters of unsavoury
behaviour...
District 5 resident you get sometimes. Always
trust your intuition.
District 1 resident District 8 resident
12
SAFETY IN CALGARY
Safety in
Numbers
Many participants feel more confident when others are [I feel less safe...] Where there are men who
nearby to help if needed and also believe that the risk of ....[situations that make me feel less safe]
are high or unpredictable isn't very
an incident is lower when others are present, deterring 1) Hanging out by myself in downtown
potential confrontations and disorderly behaviour. comfortable to me. LRT platforms at night can
area late in the evening. 2) Going around
sometimes feel intimidating if there are groups
The idea of safety in numbers is more often noted by the bar area with a lot of drunk people at
of addicted/violent men there (City Hall station
women and those in public locations such as the LRT, night. 3) Riding c-train at night, especially
comes to mind particularly). I can't think of
transit, entertainment venues, and the downtown core. after 10:00pm in the evening. 4) Waiting at
For some, these areas represent places where the anything that would make me feel safer
a bus stop in an unsafe neighbourhood
potential for crime is more prevalent and is often except for getting rid of these guys, which I
attributed to unruly, anti-social, and/or disruptive
behaviour (intoxication). Participants comment that the
unpredictability in these circumstances undermines
realize is not possible if they've done nothing
illegal. District 1 resident
(such as NE) with not many people
around. District 7 resident
personal safety.
13
SAFETY IN CALGARY
Personal Control
and Responsibility
like not walking alone at night. There are always people looking in the
There have been a few times when I have garbage and in your yard for things like
Participants commonly mention locking houses and seen individuals and groups of heavily bottles you may store there. I used to be able
vehicles, securing property, operating security cameras, intoxicated people bothering people
and not opening doors to strangers as ways of avoiding to put empty pop cans and bottles and milk
conflicts and being responsible for ones own safety. Some downtown and I have chosen to cross the cartons in 2 Rubbermaid tubs in my yard until I
also talk about a noticeable increase in petty crime and street to avoid them. While I don't know if got them taken to the bottle depot but I can't
having to be more diligent in deterring criminal there would be any problems, I chose to any longer as they help themselves to them
temptations.
avoid the situation all together. by hopping my fence as I started locking my
District 3 resident gate hoping that would deter them.
District 5 resident
14
SAFETY IN CALGARY
Police
Presence
15
SAFETY IN CALGARY
16
SAFETY IN CALGARY
Voice of Participants
A more detailed account of what participants specifically
articulated when discussing safety in Calgary.
Unfamiliar areas /people Poorly maintained Unpredictable behaviour Lack of police presence Stories about crime Not friendly Being alone or isolated Perceived increase in crime
Transient areas / people properties Homeless and transients No police vehicles both in Calgary and Unapproachable Walking alone, rates in Calgary
LRT Abandoned properties Panhandlers seen in neighbourhood other places Doesnt smile particularly at night or Perceived increase in
Downtown, Lots of litter or garbage Mentally ill Lack of visible (e.g., gang shootings, Rude in isolated areas violent crimes
particularly at night Graffiti Intoxicated individuals presence at terrorism) Arrogant Growing population
Unfamiliar communities Lower socio-economic Drug users / sellers / houses large city events Negative stories about Doesnt listen Increasingly spread out
communities Gangs (e.g., Stampede, concerts) the CPS geographic footprint
Unlit streets/parks Individuals or groups Lack of visible presence in (e.g., excessive use of Increasing cultural
Obstructed visibility loitering prevalent crime areas or force and officer and language
Night time hours Suspicious persons entertainment areas (night involved shootings) barriers
Bottle pickers / at closing) CPS internal issues and Thin CPS resources
harassment Increasing traffic problems
(speeding, road rage)
17
SAFETY IN CALGARY
DISTRICT Areas in Districts 4 and 5 including: Areas near the drop-in centre
3 Areas commonly
and Alpha House
DISTRICT perceived by Marlborough Rundle
2 DISTRICT participants to be and Marlborough Pineridge
DISTRICT 4 less safe and have mall Penbrooke Homeless camps along
1 higher crime. Whitehorn Forest Lawn the Bow River
Castleridge Dover
Falconridge
DISTRICT
6
DISTRICT
8
18
CITIZEN PRIORITIES
Calgary continues to grow and we are seeing more crimepolice are doing a good job but I also believe that
more resources are needed to continue to deliver services needed to make Calgary a safe place.
District 3 resident
19
CITIZEN PRIORITIES
YOUTH PREVENTION AND COMMUNITY BASED PROGRAMS
Person crime is defined as crimes against a person that is committed by direct physical harm or force
being applied to the person (e.g., homicide, assault, sex crimes).
Social disorder is disorder events such as intoxication, mental health concern, neighbour dispute,
party complaint, prowler, suspicious person, and noise complaint.
20
CITIZEN PRIORITIES
Gangs, drugs, and person crimes are top-of-mind priorities. Youth prevention and community-based programs are viewed
as important.
Gangs and drugs are top-of-mind crime Gangs and drugs are viewed as primary
issues for Calgarians (2016 Calgary Police reasons behind many property and Many believe there is a need for greater Fostering a positive relationship between
Commission Annual Citizen Report). person crimes (i.e., homicide, sex crime, prevention programs. Youth prevention citizens and the CPS through programs in
assault). Person crimes are considered to and education programs are noted as a schools and in the community is
Many participants mention hearing more have the highest negative impact on the priority to keep youth off the street and considered an integral part of prevention
in the media about gang violence, and victim and their family and friends. away from gangs, drug violence, and programs. Participants talk about greater
some also remark about seeing more drug recruitment. Participants agree that these community involvement and visibility as a
use in public places and noticing an Participants believe if the CPS is able to programs play an important role in way to develop trust, to humanize
increase in drug houses in the city and in reduce gang and drug issues, other building a safer city. officers, and to discourage criminal
their communities. crimes like person and property crime behaviour.
would be reduced.
At the same time, preventative programs
are considered a priority to educate and
deter potential criminal behaviour.
Drugs - Much of the property crime, and personal crime might decrease if the police are
able to stop/slow drug trafficking activity. This type of activity can cause so many problems My top ones [priorities] are ways of prevention of other crimes. A lot of kids
within our society. Stopping the flow of serious drugs such as Fentanyl (and any of the other need guidance as they have no parental support or they are bullied, etc. and
analogs), Heroin, Methamphetamine, Crack Cocaine, will help in creating a safer community that leads to more crime up the road. Gangs are a concern as they prey on
for us all. Gang Crime - This type of crime is also responsible for a high proportion of personal those with low self esteem, low income, etc. Get rid of gangs and a lot of crimes
victim crime, and drug trafficking. If this area is targeted, the gangs will be limited in these like drugs, prostitution, robberies etc. are lessened. Drugs cause social problems
activities, or cease to partake in gangs altogether. Once again this is where the pro-active and cause property crime as well as gang crime.
approach can be so beneficial. District 5 resident
District 7 resident
Higher Moderate Lower
priority priority priority
21
CITIZEN PRIORITIES
Family violence and Social disorder is Participants talk about a There are mixed views about
domestic conflict is a often linked to at-risk or perceived increase in whether traffic offences
concern for many. vulnerable populations. property crime. should be a safety priority.
Increasing family and domestic violence For some, social disorder is a priority Previous citizen research showed that Traffic offences such as speeding, road
is seen as an area needing additional often associated with groups considered citizen concerns around break and rage, dangerous driving, and poor
focus by CPS. Changing economics, at risk and vulnerable. Social disorder enters increased from 27% in 2015 to 34% driving habits are considered safety
increasing family and youth stress, a is perceived to be increasing in the city. in 2016*. Some also prioritized property concerns. However, views are mixed as
growing reliance on drugs, and Examples are cited of encountering crime (break and enter, car prowling, to the level of priority needed for traffic
intoxication are viewed as triggers to more individuals who are homeless, vehicle crime, theft, and property offences.
domestic violence. intoxicated, or mentally ill. Some feel damage) as an area of focus for CPS.
greater police presence would help Some participants feel more attention
Participants prioritize violence against curtail disorderly behaviour and help Escalating property crime is seen as should be placed on traffic
family members as an increasing social people to access the appropriate reflective of the socio-economic enforcementparticularly for speeding,
problem and emphasize the need for community supports and resources they challenges the city faces. The economic driving under the influence, and
preventative programs, community need. downturn and changing demographics dangerous driving with the potential to
resources, and the CPS to support the of the city are felt to contribute to more cause bodily harm. Others say CPS
victims of domestic violence. frequent incidents of property crime and resources are wasted on speed traps
suspicious behaviour in their and red light cameras, citing it as a
neighbourhood. means to generate revenue rather than
an effective method for improving
For some, minor property crimes like bike safety.
theft or property stolen out of vehicles
are seen as not being given enough
resources. Slower response times and a
perceived lack of follow-up are noted.
A few also comment that some officers
show a lack of interest or support for
such incidents.
22
ABOUT THE CPS
I feel that the CPS is doing the best job that they can for a city this size and with the resources they have.
District 6 resident
23
ABOUT THE CPS
4 THERE IS UNCERTAINTY THAT CPS HAS THE RESOURCES TO MEET INCREASING DEMANDS
Many express awareness that CPS Some also share concerns that the
2016 Calgary Police Commission Annual Citizen Report
has limited resources and officers. judicial system does not
effectively support police efforts. Citizen perception that the CPS is adequately staffed received the lowest score of all attributes
Participants question whether safety
measured in the 2016 citizen research.
levels can be maintained. They A few describe the judicial system as
articulate concerns that CPS is flawed, suggesting the need for Many community consultation participants articulate concerns regarding CPS staffing and limited
understaffed and spread thin. fundamental changes to better resources providing context for why CPS was adequately staffed received the lowest score.
Most participants reiterate their support policing activities.
desire for more officers to match Is Adequately Staffed
growing safety demands. Participants comment that the Top Box Scores (% agree rating 9-10)
judicial system makes it more difficult
I say I am somewhat confident for the CPS because chronic
they are doing a great job but the 15% 19% 17% 18%
criminal offenders are repeatedly 13% 14% 14%
city is out growing the police released back into the community.
force. District 7 resident 2010 2011 2012 2013 2014 2015 2016
Based on your experiences or just your general impressions, please tell us whether you agree or disagree with the following
statements. Please use a scale where 1 is strongly disagree and 10 is strongly agree. The Calgary Police Service
I think there needs to be more street officers to deal with crime faster and
the Alberta judicial system needs to work with and not against them. When
the officers work to get a criminal off the street and he is back out there in a
day or two, it makes me feel that criminals have more rights than victims.
District 5 resident
24
ABOUT THE CPS
Participants consider a strong, visible police force as one of the most effective ways to instil
confidence and ensure a safe city.
Safety concerns are often associated with the need for more officers. Increased visibility is the most
effective way to deter crime and boost public confidence. Participants desire greater police
visibility in their neighbourhoods and more patrolling in high crime areas. Some participants
mention a need for increased foot patrols, and a few also mention a desire for more bike or horse
patrols.
Adequate police tools and resources such as body cameras and surveillance tools are, for some,
an integral part of policing.
In 2016, 45% of citizens were very confident and 50% were somewhat confident the CPS could deliver the
services needed to make Calgary a safe place to live. Citizens who are very confident started to trend
down in 2015.
Confidence in the CPS I feel that a more visible presence of police patrolling would
% Agreement
result in less crime and think there needs to be an increase of
police numbers on foot in most areas.
1% 1% <1% <1% 1% 1% 4% 5% 2% 3% 2% 4%
56% 51%
48% 44% 50% 50%
39% 43%
49% 52% 47% 45%
District 4 resident
Not confident at all Not very confident Somewhat confident Very confident
How confident are you that the Calgary Police Service can deliver the services needed to make sure Calgary is a safe place to live?
25
ABOUT THE CPS
statements receiving top box scores (9 or 10 rating) of 40% or higher.
If I had to deal directly with Overall, I have a very high
Community consultation participants also generally praise officer performance and trust CPS is
dedicated to protecting Calgary. an officer, I trust that they impression of the Calgary Police
Service Performance would carry out their duties Service. I think they have a tough job
Top Box Scores (% agree rating 9-10) in a respectful manner. I and there are lots of challenges that
50% 45% 43% 40% 36%
have no reason not to trust
the police.
they face with people on a daily
basis. They put themselves at risk.
District 2 resident District 2 resident
Is dedicated to Officers are Meets my Responds quickly Provides an
reducing there when I expectations as when needed adequate level of
levels of crime need them a police service service to the public
Next, I am going to read you a number of statements that may describe the Calgary Police. Please rate your level of
agreement with each of the following statements. Scale: 1=Strongly disagree / 10=Strongly agree
26
ABOUT THE CPS
Most highly praise officer performance in protecting the city, but some note that a Many share positive stories and experiences about police interactions, often
few officers could improve their interactions with citizens. While participants describing officers as friendly, helpful, and patient.
generally understand that officers routinely deal with a wide range of public safety
issues, including emotionally-charged encounters or challenges communicating, I think the Calgary police officers are doing really well when it comes to
professional behaviour is still expected in each and every interaction. interactions with the public. They are approachable and seem to enjoy having a
friendly chat with anyone who wants to stop and talk. I dont think they need to
do anything differently, they just need to continue being approachable, friendly,
and caring. District 4 resident
However, some also share negative experiences where officers are described as
2016 Calgary Police Commission Annual Citizen Report rude, arrogant, disrespectful, and unapproachable. Negative assessments such as
unprofessional, militant, authoritative, use of excessive force, and above
In the 2016 citizen research, 48% of citizens gave top box ratings for officer professionalism and
the law are based on personal experiences and/or media stories.
43% gave top box ratings for officers are competent and clearly understand my safety needs
and concerns.
They didnt want to help when I asked for helpthey need to learn how to work
While most community consultation participants approve of officer performance, some also with the public, not against the public. I find CPS members rude, arrogant, and
mention there is room for improvement among a few officers in their dealings and
communications with citizens.
expect to be respected when they are acting like jerks. Respect is earned, not
assumed. District 8 resident
Officer Performance
Top Box Scores (% agree rating 9-10)
WHEN ASKED WHAT CPS OFFICERS COULD DO BETTER,
43% 2016 SOME SUGGEST INCREASED TRAINING IN TWO AREAS.
48% 43%
Conflict resolution training to Training to better deal with cultural
minimize the use of excessive differences and language barriers
Officers are professional Officers are competent in Officers clearly understand force and improve interactions with to reduce potential frustration and
their duties my safety needs and
individuals who are intoxicated, misunderstandings in interactions
concerns
homeless, or experiencing a mental with different cultural groups.
Next, I am going to read you a number of statements that may describe the Calgary Police. Please rate your level of health issue.
agreement with each of the following statements. Scale: 1=Strongly disagree / 10=Strongly agree
27
ABOUT THE CPS
Participants have high expectations of officer behavior and hold officers to a higher Adjectives Used to Describe the IDEAL Officer
standard because of their position of authority.
Most praise officer performance and state their interactions with officers met their
friendly competent
expectations. They talk about the need for officers to be approachable, friendly,
polite, respectful, patient, empathetic, helpful, and professional. Professional polite confident
encompasses a wide variety of traits in the ideal officer as outlined on the table.
approachable assertive (appropriate to situation)
respectful trusted
2016 Calgary Police Commission Annual Citizen Report empathetic responsible
In the 2016 citizen survey, CPS officers received strong ratings on respectful, friendly, ethical, and interested ethical
demonstrating the appropriate level of care and concern.
helpful fair
Most community consultation participants expressed similar sentiments by praising officer
conduct and stating their interactions with officers went as they had expected. even tempered good listener
Officer Performance
patient clear communicator
Top Box Scores (% agree rating 9-10)
dedicated sincere
46% 48% 39% 2016
39% tolerant conscientious
Next, I am going to read you a number of statements that may describe the Calgary Police. Please rate your level of Politeness is key as well as patience. People who are stopped by police are
agreement with each of the following statements. Scale: 1=Strongly disagree / 10=Strongly agree
generally upset and annoyed because of the perception that they have been
picked on for no reason. That perception is generally wrong. I don't believe that a
Just being friendly in casual encounters (i.e. on foot patrol in public), to return eye police officer deliberately goes out of his/her way to harass individuals. Education is
contact and friendly hellos or smiles from people would humanize them more to key especially in how to deal with all types of people and police officers need to be
people generally. District 2 resident honest and transparent and no matter how angry the individual, the police officer
cannot take their actions or words personally. Stay neutral if at all possible.
District 6 resident
28
COMMUNICATION AND ENGAGEMENT
Social media and editing of the news doesnt always tell the story of what happened before or after an incident.
Many people judge without knowing the whole story.
District 7 resident
29
COMMUNICATION AND ENGAGEMENT
Media coverage focused on CPS Conversely, positive media stories Media coverage around internal CPS negative incidents are isolated and
conduct including perceived use of about the CPS helping citizens (e.g., misconduct such as harassment not representative of all CPS officers
excessive force, officer involved assisting homeless) or solving violent allegations and the public expressing the sentiment that there
shootings, and officer investigations is crimes (e.g., quickly arresting suspect resignation of a CPS officer are are always a few bad apples in
top-of-mind for many. These types of associated with random violent commonly recounted by community every organization.
TOP-OF-MIND MEDIA incidents impact participants attacks in downtown Calgary) raise consultation participants. For some,
STORIES DURING Transparency about how CPS is
perceptions of the CPS, making public trust and confidence and this influences perceptions that CPS is
CONSULTATION responding to negative stories
some question police training and reinforce positive impressions of the arrogant, corrupt, and operates as
through direct communication is
procedures as well as mention a CPS. an old boys club. While some worry
demanded as necessary to provide
CPS quick arrest of man desire to better understand police these types of behaviours or values
a full understanding of allegations
associated with random, actions and policies. could be carried over into public
and CPS actions in response.
violent attacks in interactions, others say these
downtown Calgary
Canada creeper arrest
and release
Superstore parking lot 2016 Calgary Police Commission Annual Citizen Report
fatal shooting
In the 2016 citizen study, 36% gave the CPS top box ratings for uses its authority and force appropriately.
Stabbing outside
Community consultation participants desire better understanding of police actions and procedures supporting
Calgary City Hall c-train The vast majority of police
the need for greater CPS transparency and communications to citizens.
station officers are dedicated and
Fatal shooting in SE Service Performance professional, there are some
Calgary basketball court Top Box Scores (% agree rating 9-10) bad apples but there are in
CPS internal bullying / 38% 36% 36% 31% 34% 39% any profession. I trust them
30% 34% 35% 33% 35% 30% 34% 34% because they seem to tackle
harassment allegations
CPS use of force / any issues they have with
shootings members in a public and
Uses its authority and force appropriately Responds in a fair way when dealing with all segments of open way.
the Calgary Community District 1 resident
2010 2011 2012 2013 2014 2015 2016 Denotes statistically lower than 2015
Next, I am going to read you a number of statements that may describe the Calgary Police. Please rate your level of
agreement with each of the following statements. Scale: 1=Strongly disagree / 10=Strongly agree
30
COMMUNICATION AND ENGAGEMENT
While media may influence many participants perceptions of CPS, there is a sentiment that the
media (both traditional and social media) may not always present an unbiased view or the full
picture of an issue. News reports, bystander videos, Facebook, and Twitter posts are not always
considered comprehensive or accurate depictions of events.
2016 Calgary Police Commission Annual Citizen Report
Regardless of the coverage by the media of what could be interpreted as excessive force, I have
In the 2016 citizen study, 34% of citizens gave the CPS top box ratings for
witnessed incredible patience by CPS members confronted by unruly, intoxicated, and openly hostile adequately communicates crime issues and trends to the community.
individuals and groups intent on being violently disruptive. District 8 resident Two-thirds of citizens did not provide top box ratings for communicating
crime issues and trends to the community.
Many suggest more communication directly from the CPS, and expect full transparency when it Participant suggestions for more communication directly from the CPS
comes to investigations. While participants have a desire for immediate full disclosure, they echo last years citizen survey results.
understand that some details often need to remain confidential until an investigation is complete.
Nevertheless, they expect follow-up communications from the CPS to feel assured CPS is effectively
In the Community Performance
dealing with incidents and to understand the final outcome of investigations. Top Box Scores (% agree rating 9-10)
It is suggested that direct communication from CPS helps to balance media coverage. Both
traditional and social media are viewed as important methods of communicating with the public.
31
COMMUNICATION AND ENGAGEMENT
9 GREATER COMMUNITY ENGAGEMENT IS IMPORTANT FOR BUILDING RELATIONSHIPS AND BREAKING BARRIERS
32
COMMUNICATION AND ENGAGEMENT
33
APPENDIX
34
APPENDIX
Weeks of May 14 & May 21, 2017 Week of May 28, 2017 Week of June 4, 2017
Child was rushed to hospital CPS to investigate a body found Calgary EMS say woman left First responders attacked by Wife remembers her husband
after hit by vehicle in Calgary in car in Walmart parking lot with critical, life-threatening man involved in four-car who was stabbed at the
NW CPS first department in country injuries after being hit by a car collision on Deerfoot Calgary City Hall LRT station
CPS urging public to keep to commit to ongoing external at Sunridge Mall Edward Downey convicted of Rinato William Toy shot by two
houses secure to prevent break review of sexual-assault cases CPS call the alleged sexual killing mother and daughter in masked men on basketball
and enters after series of break- assault of a five-year-old boy in Calgary courtCPS asking people to
CPS look for several suspects
ins in city South Elbow Park alley to be contact Police or Crime
involved in shoot-out in Gang leader claims he wasnt
Four people charged, and one incredibly random Stoppers for information
Saddleridge being provided sufficient toilet
pending, with fentanyl and
CPA head Les Kaminski says Calgary Police Commission paper and soap in Calgary Discussions service around
cocaine trafficking operation in
inquiry into city police incidents praised for changing how brass Court Centre cells Marijuana Legalization as
NE Calgary
is ill-timed and shows lack of deal with workplace Calgary police investigating Trudeau prioritizes the
Pastor investigated by CPS for harassment, one former cop legalization of the substance
confidence in force pepper spray attack at Chinook
the death of 3 month old son fears they did not go far enough
Provincial law that allows police Centre theatre Mazaya Restaurant in Calgarys
Calgary Police get training on CPS asking for public assistance Marda Loop set aflame
to suspend the drivers licences High streamflow advisories,
underwater attacks in identifying three suspects
of suspected impaired drivers officials warning Calgarians to Man found dead and woman
Boy taken to hospital after car contested by Alberta Court of connected to a break and stay away from Bow River seriously injured after what CPS
drives into Shawnessy storefront Appeal that claims it is a enter are calling a domestic-related
NDP government criticized for
CPS photo radar considered violation of charter rights ALERT and CPS seize half million lack of aggressive solutions to shooting
cash cow Calgary man strangled his wife dollars in drugs and cash after provinces fentanyl crisis
CPS officer involved shooting of and entombed mummified two Calgary homes and three
Calgary youth soccer coach
man with machete, body in basement found guilty vehicles were searched
charged with possessing,
Marlborough Mall SCAN unit temporarily locked CPS looking for man wanted on accessing, and making
Stabbing at Calgary Drop-in Calgary home well known for Canada-wide warrant available child pornography
Centre drug activity following a lengthy Former Alberta premier
WannaCry ransomware cyber investigation in 2016 Jim Prentice honoured with
attack CPS offer tips CPS investigating shooting in SW posthumous award for helping
after paramedics found a man at-risk youth
22 year old Calgary sex assault
cold case with multiple gunshot wounds NE Calgary crash involving
pickup and semi truck sends
man to hospital
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Week of June 11, 2017 Week of June 11, 2017 Week of June 18, 2017 Week of June 18, 2017
HomeFront and Checker Yellow Unknown man broke into car and False reports made of a CPS tell public not to worry
Cabs team up to end domestic stole multiple pieces of shooting at the Calgary airport about potential violence and
violence in Calgary identificationCPS asking for leads to temporary evacuation threats that could come out of
Father and son killed in an information Man known as the a series of controversial rallies
altercation involving two other Suspects taken into custody after CanadaCreep charged after Calgary man claims to hear
people in their Calgary home stolen-car chase in Southern posting lewd and unsolicited dead wifes voice in court after
Peace officer killed outside Alberta photos and videos of females charged with two accounts of
Calgary after responding to a dog More than $100,000 in cocaine, around Calgary second degree murder
complaintCPS questions why he cash and Rolex watches seized by Two passengers injured after car Calgary bus driver claims 14-
was not properly equipped to deal the CPS crashes into C-Train in year-old girl stalked and
with the attack Edmonton police charged man downtown Calgary attempted to seduce him
Man charged for the death of 2- accused of pretending to be a 9-year-old Calgary girl accounts
year-old boy after hitting him cop online to court how her stepdad killed
against a wall her mom and friend
Judge rejects most evidence Four men facing charges after
against Calgary couple accused CPS seized rifles from car on
of abusing three orphaned siblings Stoney Trail
Calgary looking to create a ALERT seized drugs with an
supervised consumption site in estimated street value of $224K,
downtown area to deal with opioid as well as $100K in cash and
crisis rifles, after searching three
Twenty-year-old Calgary man Calgary homes
charged with two counts of first- CPS arrest man wanted in
degree murder after shooting two connection with a series of
men outside Superstore assaults on men in the
downtown core
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APPENDIX
Thank you again for agreeing to participate in what I hope will be a lively All answers and responses must be on topic and respectful of other
discussion. Before we begin, Id like to quickly reiterate the purpose of this participants. We reserve the right to remove any inappropriate message
discussion. posted by a participant.
Over the next 2 days... IF YOU HAVE ANY QUESTIONS AT ALL technical, procedural, or otherwise feel
I will be posting questions at midnight free to post questions where the group can read them or send a private
Throughout the day I will read everyone's responses and sometimes message to me by checking "Private Message" before posting your reply.
respond with my own follow-up questions. Introduction First off, Id like to know a bit more about each of you. Please tell me a little
Please be sure to log on 2 or 3 times each day Continued bit about yourself
The first time to give your initial response to the posted questions
Then later to see what others have said and make follow-up 1. How long have you lived in Calgary?
comments or respond to additional posted questions 2. How long have you lived in your current neighbourhood?
3. In 2 or 3 sentences please describe how you feel about living in your
Some questions will have several (numbered or lettered parts).
neighbourhood.
Please do try to answer all parts of each question as they are all
4. What makes you say that?
important to us.
Occasionally I may also send a reminder or follow-up question
To reply to this and all future questions, simply type into the text box below
directly to you via email.
this question and hit the POST REPLY button when you are done.
With most questions, you will only be able to see other peoples
responses after you have written yours so that you can share your
To reply with your webcam, choose Video and press the red record button,
own thoughts freely first. Feel free to read through other responses
stopping when you are done and re-recording as needed. POST REPLY when
in the panel and build upon them or react (politely and respectfully,
done.
of course). And if something you have read makes you want to add a
detail or nuance to your own response, feel free to do so. To reply to others, click the REPLY button below their post. Once again, type
into the text box that appears and click POST REPLY when you are done.
Lets start with a quick overview.
Crime & Safety 5. To begin, would you say you strongly agree, somewhat agree,
somewhat disagree or strongly disagree with the following
Over the next two days, I will be asking you to log on to this bulletin board at statement: Calgary is a safe city to live in?
least once per day to voice your opinions on the following topics: 6. Why do you say that you agree or disagree with the statement
Calgary is a safe city to live in?
DAY 1: Safety in Calgary
DAY 2: The Calgary Police Service and You
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APPENDIX
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