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  • Escalation Matrix For Employees

    Transféré par

    sai raman
    387 vues2 pages
    The document outlines an escalation matrix for employee issues at IDC Technologies. It lists 3 levels of escalation with responsible people and their contact details. General queries can be raised with Mala, Ankita or Anamika at level 1. Salary or timesheet issues escalate to Birbal at level 2 then Surya Mani or Rahul at level 3. PF/ESIC/Insurance issues also start with Mala, Ankita or Anamika and escalate to Anumeha then Rahul. LOI/offer letter/joining formalities start with Rajan and escalate to Mala then the recruiter. Claim/reimbursement issues start with Priyanka then

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    Escalation Matrix for Employees

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    The document outlines an escalation matrix for employee issues at IDC Technologies. It lists 3 levels of escalation with responsible people and their contact details. General queries can be raised with Mala, Ankita or Anamika at level 1. Salary or timesheet issues escalate to Birbal at level 2 then Surya Mani or Rahul at level 3. PF/ESIC/Insurance issues also start with Mala, Ankita or Anamika and escalate to Anumeha then Rahul. LOI/offer letter/joining formalities start with Rajan and escalate to Mala then the recruiter. Claim/reimbursement issues start with Priyanka then

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    © All Rights Reserved
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    Signaler comme contenu inapproprié
    387 vues2 pages

    Escalation Matrix For Employees

    Transféré par

    sai raman
    The document outlines an escalation matrix for employee issues at IDC Technologies. It lists 3 levels of escalation with responsible people and their contact details. General queries can be raised with Mala, Ankita or Anamika at level 1. Salary or timesheet issues escalate to Birbal at level 2 then Surya Mani or Rahul at level 3. PF/ESIC/Insurance issues also start with Mala, Ankita or Anamika and escalate to Anumeha then Rahul. LOI/offer letter/joining formalities start with Rajan and escalate to Mala then the recruiter. Claim/reimbursement issues start with Priyanka then

    Droits d'auteur :

    © All Rights Reserved
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 2

    Escalation Matrix for Employees

    1st Level Escalation 2nd Level Escalation 3rd Level Escalation


    Responsibilities
    Mail ID and phone number Mail ID and phone number Mail ID and phone number
    Name : Mala Tripathi Name- Name-
    Ankita Nigam Mala Tripathi Vinita Chhatwal
    Sagolsem Anamika
    Mail ID- Mail ID- Mail ID-
    mala.tripathi@idctechnologies.com
    General Queries ankita.nigam@idctechnologies.com mala.tripathi@idctechnologies.com vinita.chhatwal@idctechnologies.com
    hrd@idctechnologies.com
    Mala + 91 120 4090350 Ext - 244
    Ankita +91 120 4090350 Ext-227 Phone- 0120-4090350 Ext - 244 Phone- 0120-4090350-Ext- 245
    Anamika +91 120 4090350 Ext-230
    Name : Name- Name-
    Birbal Singh Surya Mani Singh Rahul Mehrotra / Sunil Patnaik
    Salary/Timesheet Mail ID- Mail ID- Mail ID- rahul.mehrotra@idctechnologies.com
    birbal.kumar@idctechnologies.com sarover@idctechnologies.com sunil.p@idctechnologies.com
    Birbal +91 120 4090350 Ext-229 Phone- 0120-4090350-Ext-214 Phone- 0120-4090350-Ext- 208
    Name :
    Mala Tripathi
    Name-Anumeha Name- Rahul Mehrotra
    Ankita Nigam
    Sagolsem Anamika
    Mail ID-
    mala.tripathi@idctechnologies.com
    PF/ESIC/Insurance related Issues anumeha@idctechnologies.com rahul.mehrotra@idctechnologies.com
    ankita.nigam@idctechnologies.com
    hrd@idctechnologies.com
    Mala + 91 120 4090350 Ext - 244
    Ankita +91 120 4090350 Ext-227 Phone- 0120-4090350-Ext-245 Phone- 0120-4090350-Ext- 208
    Anamika +91 120 4090350 Ext-230
    Name : Name- Name-
    Rajan Kumar Singh Mala Tripathi Respected Recruiter
    LOI/Offer Letter/Joining Mail ID-
    Formalities Mail ID-
    Mail ID-
    ob.hr@idctechnologies.com
    mala.tripathi@idctechnologies.com
    Rajan +91 120 4090350 Ext-229 Phone- 0120-4090350-Ext-244 Phone- 0120-4090350
    Name- Name- Name-
    Claim/Reimbursement Priyanka Surya Mani Singh Sunil Patnaik
    Mail ID- Mail ID- Mail ID-
    priyanka.nakaib@idctechnologies.com sarover@idctechnologies.com sunil.p@idctechnologies.com
    Priyanka +91 120 4090350 Ext - 267 Phone- 0120-4090350-Ext-214 Phone- 0120-4090350 Ext - 282
    Form 16 Amit TDS - Sujeet Kumar
    (accounts@idctechnologies.com) (sujeet.kumar@idctechnologies.com)

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