Académique Documents
Professionnel Documents
Culture Documents
1 Introduction .......................................................................................................................... 2
2 Create New WWID .............................................................................................................. 3
2.1 Process Overview .......................................................................................................... 3
2.2 Request a New WWID .................................................................................................. 4
2.3 Approve or Deny a Request ........................................................................................ 13
2.4 Tracking a Request ...................................................................................................... 16
3 Provisioning or Access to Applications ............................................................................. 17
3.1 Process Overview ........................................................................................................ 17
3.2 Request Access to Applications .................................................................................. 18
3.3 Approve or Deny a Request ........................................................................................ 20
3.4 Tracking a Request ...................................................................................................... 21
4 Modify WWID Information ............................................................................................... 23
4.1 Process Overview ........................................................................................................ 23
4.2 Update Information ..................................................................................................... 24
4.3 Approve or Deny a Request (for name change and manager change) ........................ 30
4.4 Tracking a Request (for name change and manager change)...................................... 33
5 Reports ............................................................................................................................... 35
5.1 Report for Manager: View Requests History .............................................................. 35
5.2 Report for Application Owner: View Requests History ............................................. 37
5.3 Account Verification Report ....................................................................................... 38
5.4 Resource Accounts Status Report ............................................................................... 40
1 Introduction
This document provides detailed user instructions on how to navigate through the WorldWide
Identity Management System (WWIMS) application for following features.
Create New WWID ability to request and create new World Wide Identifier (WWID) for non-
Employees.
Provisioning or Access to Applications. ability to request access to some of the key and
common applications.
Modify WWID information ability to update WWID attributes.
Please do not click on the Back or Forward buttons on the browser while using
WWIMS.
Exception:
Employee WWIDs are created through OneSource. HR team has almost completed rolling
out OneSource across most countries where Cummins is present. Only the WWIDS for
employees at the few countries where it has not been implemented will be created and
managed via WWIMS.
WWID creation can be requested, approved and tracked through the WWIMS web application.
You can request for access to a few basic resources while requesting a WWID.
Anybody can request for WWID for another person after logging into WWIMS. During new
WWID request, the user can also request for access to applications. To view the list of
applications that can be requested through WWIMS, go to
http://help.cummins.com/hccintra/WWIMS/provisioning_supported_apps.pdf
WWIMS sends an email to the manager requesting his approval. If the approval is not received in
the next 2 weekdays, the manager is sent a reminder mail. At the same time, the request is also
escalated to next level manager who can also approve/ deny. If the approval is not received in the
next 8 weekdays after the reminder, the request is cancelled and the requester is notified.
After successful creation, the manager receives an email with the new WWID and password details
for LDAP / Cummins Online Login.
The request can be tracked by the requester through the View Requests You Have Submitted
link under Work Items menu.
2.2.2 Click on Create a new WWID link Under Manage WWIDs menu,
If the person already has a WWID but is Inactive (the status column set to I) then click Cancel
and end this flow. You have to reactivate the account via Reactivate/Deactivate a WWID link
under Manage WWIDs menu.
If the person already has a WWID but needs some changes to the WWID profile like a change in
Person type or manager then click cancel and end this flow. You have to make changes via View
or Modify WWID Information link under Manage WWIDs menu.
If the person type is North American Distributor, then user is requested only for Country,
Location and Distributor Name.
If you know the Managers WWID, it can be directly entered else, you can search for it by clicking
on the button next to the field and searching for the manager by name. The search displays only
the WWIDs of those people who can be assigned as managers.
2.3.2 Click on View Your Pending Approvals or Tasks link under Work
Items menu
2.4.2 Click on View Requests You Have Submitted link under Work
Items menu.
Click on Refresh button to refresh the page and view latest status.
For Employee WWIDs, access to applications can be requested one day after the manager and
other information like location, BU entered in OneSource.
Approval from Manager or/and application owner is needed before account access can be
granted. WWIMS sends an email to the manager requesting his approval. If the approval is not
received in the next 2 weekdays, the manager is sent a reminder mail. At the same time, the
request is also escalated to next level manager who can also approve/ deny. If the approval is not
received in next 8 weekdays after the reminder, the request is cancelled and the requester is
notified.
For applications that are auto provisioned by WWIMS, the manager receives an email with login
details. For others, requestor receives a ticket number from Remedy.
The request can be tracked by the requester through the View Requests You have Submitted
link under Work Items menu.
Note: WWIMS automatically provisions some accounts for Employees. Details provided in below
table.
These accounts are provisioned within 30 days before their start date in Cummins. Manager does
not need to request and approve these account requests.
3.3.2 Click on View Your Pending Approvals or Tasks link under Work
Items menu
3.4.2 Click on View Requests You Have Submitted link under Work
Items menu.
WWIMS only allows updating the information for non-Employees. Information for Employees in
OneSource needs to be updated in OneSource.
The attributes that can be updated depends on the person type of the WWID and the logged in
user.
For details on who can update what, please refer the table below.
Attribute name Who can Approval Completion Important Information
request/update needed from notification
Name WWID owner Manager or one Requestor i.e. Name changes on CED, Notes,
level up manager WWID owner Mainframe or any other system
if manager is not needs to be requested through
Professional useraccountrequest form.
employee.
Email address WWID owner N/A N/A Email address is updated in
(only if non- LDAP only.
Cummins email For Non-NA Distributors, it is
id) also updated in Distribution
portal.
Gender (only for WWID owner, N/A N/A This field is only for CWK.
CWK) Current manager/One
level up manager.
Current manager/one New manager Requestor - In case of distributors (NA
level up manager and Non-NA), manager change
Any WWID eligible to Current manager Requestor is associated with
be a manager for that company/entity change. Any
person type. active WWID can request this.
Manager
Approval is only required from
(in case of
approver of new
distributors, it is
company/entity.
company/ entity
- For other person types, if
change)
logged in user is not a current
manager but eligible to be a
manager then he/she can only
PULL the WWID to
himself/herself.
Person type Current manager/one New manager, if Requestor Person type change from Non-
level up manager manager changes Person to any other person
as part of this type or vice versa is not
change. Else, no allowed.
approval.
Note: Wherever managers approval is required, the request is escalated to next level manager if
not approved/ denied in 2 weekdays. The next level manager can also then approve/ deny before
it times out in next 8 days.
Use the buttons available at the bottom of the screen to modify the WWID information.
For details on who can update what and approval flows for each of these changes, refer the table
in section 4.1
If user himself logs in to WWIMS, he/she will see screen similar below.
4.4.2 Click on View Requests You Have Submitted link under Work
Items menu.
Along with account status for few major resources, it also displays other columns like Full Name,
WWID status, Manager WWID and Name, Person type, Identity Manager Status, New Hire Type,
WWIMS Security Profile Exists etc.
Report is displayed for the selected resource and WWID status (All, Active or Inactive).
Report cannot be displayed on screen. Only available option is Export/ Download to Excel.
Along with user accounts on the selected resource, it also displays columns like Full Name,
WWID Status, Resource Account Name and Identity Manager Status.