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This eight year forecast provides an evaluation of FeelGood’s future ability to empower a generation
of changemakers, engage millions in a new dialogue about our common humanity and mobilize
substantial resources for the sustainable end of poverty. This is intended to provide a credible
assessment of investment needed to reach financial sustainability and increase our current ROI by
40%. Our hope is that these projections are conservative estimates of the impact FeelGood can have if
properly managed and financed.
DEVELOPMENT OF FORECAST
FeelGood’s vehicle for creating change is our non-profit, student-run delis, known as FeelGood Delis,
or FG Delis. At these Delis, not only is revenue generated, students are empowered to create a
partnership with their fellow human beings in the two-thirds world for a future free from hunger, a goal
that, when achieved, will ensure prosperity for every living thing. In developing this forecast, the
revenue stream was based on four key assumptions explained in the next section. The rest of the
assumptions for revenue and expenses are on the following pages.
DELI PROFITS:
100% of a FeelGood Chapter’s Deli profits are invested in FeelGood Certified organizations
employing an empowerment model of development. FeelGood Certified organizations work in
authentic partnership with the people in the two-thirds world to address the root causes of hunger and
to ensure that all people have the chance to lead healthy and productive lives. FeelGood Chapters bank
with their university and at the end of each semester, their university writes FeelGood a check on their
behalf, 100% of which is invested in a FeelGood Certified organization.
UNDERLYING ASSUMPTIONS
As discussed above, revenue was forecasted based on the following underlying assumptions:
1. Launch of the FeelGood Changemaker Academy: In the Fall of 2009, FeelGood launched our
FeelGood Changemaker Academy to ensure the success of new and ongoing FeelGood chapters by taking
the Best Practices among the leading FeelGood chapters in three key areas—personal growth and global
awareness, empowerment models of development, and social entrepreneurship—and then mapping these
Best Practices to the four phases of a chapter’s development: Launch, Start-up, Consolidation and
Autonomy.
This forecast assumes FeelGood secures the funding to launch our FeelGood Changemaker Academy in its
entirety, enabling us to fully develop the technology and methodology to transfer these Best Practices (see
Table 1) to new and existing chapters in order to maximize their educational and financial potential as they
move through each phase.
2. Chapter Performance: Today, for every $100 invested in a FeelGood chapter, an average of $120 is
generated through the FeelGood Delis, and invested in a FeelGood Certified organization working for the
sustainable end to hunger—a 20% return on investment.
However, some FeelGood chapters perform at a much higher level, in some cases generating significantly
more than a 40% return on investment from their deli operations. Further, a deli’s financial success is also
one measure of, and likely a result of, its effectiveness in engaging its university population in a more
systemic conversation about the causes/solutions to poverty and our responsibilities as global citizens, as
every sandwich sold represents a conversation begun (and likewise, every conversation begun is a sandwich
sold).
This wide range in deli financial performance and customer engagement is due to a variety of factors that
we have found break into three primary areas: global awareness, understanding empowerment models of
development, and the skills of social entrepreneurship. Over the last 4 years of experience, FeelGood has
identified a “Best Practices” approach for each of these three areas, and now is looking to develop curricula
as well as the technology and implementation processes to make them widely available to all new and
existing chapters, thus empowering FeelGood’s ongoing growth and success.
This forecast assumes the following performance for each phase of a Chapter’s development (see Table 2,
below).
Table 2
Phase & Performance
Launch Start-Up Consolidation Autonomy
ROI <0% >0% >20% >40%
$ Raise 2000 5000 12,500 35,000
# Changemakers 11 17 29 46
# Conversations 667 1667 4167 11,666
Volunteer Hours 480 1584 3968 8320
3. Chapter Distribution: In order to calculate the average income per chapter, we calculated a
weighted average income of $13,475 based on the chapter distribution in Table 3, below.
4. Chapter Growth: To forecast our Chapter Growth, FeelGood assumed that each summer, students
from existing, active chapters recruit one new student from another university to start a FG chapter
in the fall. Therefore, the number of Chapters at the beginning of the school year is twice that of
active chapters at the end of the prior school year. We are assuming that throughout the year, 25%
of the chapters at the beginning of the year will become inactive. Thus we have an opportunity to
improve not only the performance of established Chapters, but also to create a formula for making
sure that everyone whose ambition it is to bring FG to their campus is successful. For this forecast,
we calculated chapter income based on active chapters only. See Table 4.
Table 4
Chapter Growth
2009 2010 2011 2012 2013 2014 2015 2016
Chapters at Beginning of the
School Year 30 60 90 135 203 304 456 683
Chapters Becoming Inactive 0 15 23 34 51 76 114 171
Total Active Chapter 30 45 68 101 152 228 342 513
FORECAST SUMMARY
This forecast makes a compelling case for FeelGood’s value proposition – investing in FeelGood
yields a return in the form of changemakers, conversations and investment in the sustainable
eradication of poverty – aka Deli Profits (see Table 5). This forecast also makes a case for FeelGood’s
future financial sustainability, which will be achieved in 2012. Below is a definition of each
component of our value proposition:
Conversations – represents a new dialogue about our common humanity that has taken place
between a trained FeelGood Student and a FeelGood customer.
Deli Profits – profits the students generate at their delis. This money is managed by a
Chapter’s University Bank and is distributed to FeelGood each semester. 100% of this money
is then invested in FeelGood Certified Organizations.
This forecast also makes the case for the effectiveness of our Changemaker Program. As you can see
in Table 6 FeelGood has two ROIs - Organization ROI and Student ROI. Our organizational ROI
calculates the money the students generate at their delis as a return on every dollar invested in
FeelGood, even if that money is invested in FeelGood’s self-sustaining initiatives (i.e. The FeelGood
Restaurant Program) not the students. Our Student ROI calculates the money the students generate at
their delis as a return on every dollar specifically invested in their growth and is more representative of
the profitability and success of the students’ social enterprises.
Table 6
FeelGood’s ROIs
2009 2010 2011 2012 2013 2014 2015 2016
Student ROI -47% 18% 20% 30% 45% 56% 65% 69%
Organizational ROI -62% -30% -23% -11% -3% 10% 22% 28%
Sources of Revenue:
FeelGood has six important sources of revenue that reflect the priorities of the organization. These six
sources fall into two categories: Self Sustaining Income and Investment Income.
Self Sustaining Income: Always asking ourselves “what’s missing?” FeelGood believes that what is
missing in the non-profit world is a loving business model that can fund itself while simultaneously
enhancing its mission; in turn creating an inspiring model for for-profit companies. That is why, from
day one, FeelGood has been committed to being a self-sustaining organization changing the way
business is done.
To this extent, we have created three significant income streams that, by 2012, will sustain our
programs, operations and growth (see table 7).
Table 7
Self Sustaining Income
2009 2010 2011 2012 2013 2014 2015 2016
Cheese World $27,000 $54,000 $101,250 $430,313 $645,469 $968,203 $1,452,305 $2,178,457
Branded Products $10,000 $10,000 $10,000 $787,500 $1,102,500 $1,260,000 $1,575,000 $2,205,000
Restaurant Prog. $10,000 $40,000 $80,000 $202,500 $303,750 $455,625 $683,438 $1,025,156
TOTAL $47,000 $104,000 $191,250 $1,420,313 $2,051,719 $2,683,828 $3,710,742 $5,408,613
Cheese World: Cheese World is an innovative, online incentive program whereby students are
able to earn virtual “cheese points” for the completion of the Changemaker Curriculum and
FeelGood’s Growth Strategy – prepared October 2009
associated Changemaker Challenges. These points, supported by corporate sponsorships, can
be cashed in for products and travel opportunities relating to chapter needs and objectives. For
corporate sponsors, Cheese World is an innovative high-impact, low-cost on-line marketing
tool that offers a unique costumer engagement with their brand both on and off-line.
The majority of our self-sustaining income will come from the corporate sponsorships of
Cheese World. We launched Phase 1 of Cheese World’s online platform September 1st, 2009 at
the SoCap Conference in San Francisco. Phase 2 and 3 will be completed by December 15th.
Our forecast for income from these corporate sponsorships is based on the assumption of
successfully soliciting the following sponsorships each year:
Branded Products: Since our inception, FeelGood has partnered with premier advertising
agency, Quaker City Mercantile*, to prepare FeelGood as a lifestyle brand ripe for licensing.
Quaker City Mercantile is an expert in creating consumer products and intellectual content that
can grow and sustain a brand. Enticed by the simplicity and message of the FeelGood concept
and logo, they have very generously taken FeelGood under their wing and have embarked on
an intentional campaign to prepare the FeelGood brand for marketization. Their prediction,
based on many years of brokering successful licensing agreements, is that by 2016 they will be
ready to sign licensing deals for FeelGood that will guarantee $315,000 annually per contract.
By 2016, with seven contracts signed, FeelGood will be generating a solid $2M through our
brand while simultaneously spreading our message of unleashing the human spirit.
For the next three years, FeelGood will continue to pilot the marketization of our brand by
creating private label products with companies specializing in quality, everyday products that
have a strong mission to engage in social change through their products and services. We
currently have three products on the market - 1) an organic, locally roasted coffee from Equator
Estates; 2) an artisan, organic chutney from McQuade's Celtic Chutney; and 3) an apparel line
with boutique designers at Art in the Age. With the distribution channels of our students and
our partner companies, FeelGood has the potential to generate substantially more revenue than
the $10,000 forecasted in Table 7.
Restaurant Program: The FeelGood Restaurant Program was born as a partnership between
local restaurants and FeelGood as a way to engage a larger audience in the “ending of hunger
through a grilled cheese.” It is a simple program where restaurants put a “FeelGood Grilled
Cheese” on their menu and donate a portion of the proceeds to FeelGood. The restaurant
customizes their recipe to fit their fare and determines the percentage invested in FeelGood.
FeelGood provides participating restaurants with promotional materials to powerfully engage
*
Previously known as Gyro Worldwide
FeelGood’s Growth Strategy – prepared October 2009
their customers. 100% of the proceeds from our Restaurant Program are invested in FeelGood’s
growth.
On average, restaurants that sign up for the FeelGood Restaurant Program raise $2,000
annually for FeelGood. With an aggressive PR campaign to be launched in 2010 that will
include top chefs around the country and a recipe book featuring the leading FeelGood
Restaurant Program participants, FeelGood is forecasting that by 2012, each FeelGood chapter
will sign up local restaurants to participate with ease. In addition to FeelGood’s effort to make
the Restaurant Program an irresistible PR strategy for restaurants, FeelGood will train students,
through the FeelGood Changemaker Academy, how to successfully secure such partnerships.
Below is a forecast of the number of participating restaurants (see chart 1)
Chart 1
Forecast of Participating Restaurants
600
500
400
300
200
100
0
2009 2010 2011 2012 2013 2014 2015 2016
# of Restaurants
Investment Income: The three sources of investment income – aka donations - are; The In My Lifetime
Campaign, Individual Donors and Startup Funds. As we grow, we will depend less and less on income
from donations (see Table 8)
Table 8
Investment Income
2009 2010 2011 2012 2013 2014 2015 2016
IMLC $30,000 $40,000 $50,000 $80,000 $70,000 $70,000 $60,000 $50,000
Individual Donors $40,000 $40,000 $40,000 $40,000 $40,000 $40,000 $40,000 $40,000
Startup Fund $276,400 $679,100 $895,600
TOTAL $346,400 $759,100 $985,600 $120,000 $110,000 $110,000 $100,000 $90,000
Organizational ROI Including IMLC Money Mobilized for The Hunger Project
2009 2010 2011 2012 2013 2014 2015 2016
IMLC Money to THP $270,000 $360,000 $450,000 $720,000 $630,000 $630,000 $540,000 $450,000
Student Donations Invested
in FG Certified Orgs $150,000 $606,375 $909,563 $1,364,344 $2,046,516 $3,069,773 $4,604,660 $6,906,990
Total Money Invested in FG
Certified Orgs. $420,000 $966,375 $1,359,563 $2,084,344 $2,676,516 $3,699,773 $5,144,660 $7,356,990
Expenses $393,400 $683,100 $926,850 $1,246,075 $1,826,063 $2,472,644 $3,418,316 $4,887,073
ROI 7% 41% 47% 67% 47% 50% 51% 51%
Individual Donors: Forecasted income from Individual Donors is based on maintaining our
current loyal donor base.
Startup Funds: In the coming months, FeelGood is seeking $1,851,100 in start-up funds to be
pledged over three years (see table 8 for distribution of pledges in 2009, 2010, 2011). These
startup funds will allow us to scale-up our proven business model and accelerate our activities
towards a goal of reaching self-sufficiency by 2012. With this funding we will be able to
systemize and implement the FeelGood Changemaker Academy, a critical initiative to
properly support and empower chapter growth and our students’ transformation as
changemakers. This funding will also enable us to reach profitability with our three self-
sustaining initiatives: Cheese World, Nationally Branded Products and The FeelGood
Restaurant Program.
Expenses: FeelGood’s results to date have been realized on an annual budget of just $100,000 and a
full-time staff of two (one of whom joined in the last 10 months). Additionally, FeelGood has grown
solely through word-of-mouth.
Having proven our business model our need now is to scale our program to continue to empower
students as social entrepreneurs and global citizens. Our goals are to have profitable, changemaker-
creating FG chapters on 100 college campuses by 2012, and 20% of all universities in the US by 2016.
In order to do this, our expenses will dramatically increase. To clearly account for this increase in
expenses, we have categorized our expenses into 4 departments: University Team, Academy Team,
Management Team and Overhead.
University Team: The FeelGood University Team is responsible for the management,
expansion and success of the students’ FeelGood Chapters and their Delis. The FeelGood
University Team empowers students to open and scale the operations of their Delis by
providing support in business consulting, investment capital and implementing the formalized
education curriculum developed by the FeelGood Changemaker Academy, aka the
Changemaker Curriculum.
University Executive Assistant: The University Director will have one direct
support staff or executive assistant.
Budget: To carry out its mission, the University Team has a budget for travel,
educational materials and investment capital for the students, 100% of which will be
earned by the students through FeelGood’s incentive program, Cheese World (see table
10). By 2012 100% of these investment costs will be covered by Cheese World
sponsors. Below are the assumptions used to forecast these expenses:
Table 11
Academy Team Personnel Forecast
2009 2010 2011 2012 2013 2014 2015 2016
# of Academy Directors 1 1 1 1 1 1 1 1
Total Cost 40,000 70,000 70,000 70,000 70,000 70,000 70,000 70,000
# of Academy Executive Assistants 0 0 0 1 1 1 1 2
Total Cost $0 $0 $0 $40,000 $40,000 $40,000 $40,000 $80,000
# of Program Directors 0 1 1 1 1 1 1 1
Total Cost $0 70,000 70,000 70,000 70,000 70,000 70,000 70,000
# of Program Assistants 0 1 1 1 1 2 3 5
Total Cost $0 40,000 40,000 40,000 40,000 80,000 120,000 200,000
# of Technology Director $0 0 1 1 1 1 1 1
Total Cost 0 0 70,000 70,000 70,000 70,000 70,000 70,000
Total Personel $40,000 $180,000 $250,000 $290,000 $290,000 $330,000 $370,000 $490,000
Table 12
Academy Team Budget
2009 2010 2011 2012 2013 2014 2015 2016
Curriculum Content 6,000 6,000 6,000 6,000 6,000 6,000 6,000 6,000
Curriculum Production 12,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000
Cheese World Platform 20,000 6,000 6,000 6,000 6,000 6,000 6,000 6,000
Changemaker Summits 30,000 45,000 67,500 101,250 151,875 227,813 341,719 512,578
Changemaker Boot Camps 18,000 27,000 40,500 60,750 91,125 136,688 205,031 307,547
Changemaker Service Trips 24,000 36,000 54,000 81,000 121,500 182,250 273,375 410,063
Changemaker Internships 3,000 4,500 6,750 10,125 15,188 22,781 34,172 51,258
Program Total $113,000 $112,500 $168,750 $253,125 $379,688 $569,531 $854,297 $1,281,445
Budget: The assumptions for the Management Team’s Budget (see table 14) are as follows:
$140,000
$120,000
$100,000
$80,000
$60,000
$40,000
$20,000
$0
2009 2010 2011 2012 2013 2014 2015 2016
CONCLUSION
In conclusion, we feel this forecast gives an exciting outlook at the potential for FeelGood to
significantly contribute to a generation of changemakers and a world free from hunger. Further,
because this forecast is based on many conservative assumptions we believe there is significant room
for growth and improvement.