Ray Zhao

College Station, TX | 832-293-8000 | Ray.Zhao@tamu.edu

EDUCATION
Texas A&M University, Mays Business School College Station, TX
Master of Business Administration December 2017
GPA: 3.88 / 4.0

University of Texas at Austin Austin, TX

Bachelor of Science in Petroleum Engineering May 2011
GPA: 3.61 / 4.0

EXPERIENCE
Sabre Airline Solutions Southlake, TX
Business Analyst Intern Delivery and Care May 2017 August 2017
Collaborated with cross-functional team of four to create business case for airport recommendation engine; projected
20% return on investment and explored productizing potential with research team
Designed customer satisfaction feedback loop for leadership initiative; targeted increasing net promoter score from 6.6
to 8.0, converting detractors to grow repeat business contracts
Identified incentive alignment issue contributing to ~30% error margin when calculating operational efficiency metric;
recommended management team to reevaluate forecasting process to improve benchmark accuracy
Developed four automated dashboards for resource management program; reduced data visualization time by ~20%

Halliburton Broussard, LA
Field Engineer February 2013 October 2015
Trained five trainees on small-scale operations focusing on experiential learning; accelerated two-year training cycle
for advancement to one year
Promoted to deep-water engineer in four months; generated $14K per day on five projects averaging three months each
Consulted four primary customers on hazard mitigation strategies by evaluating ~20 real-time operational metrics;
reduced potential repair cost of $30MM
Piloted equipment program for high value customer, competing against two major competitors; awarded long-term
multi-million-dollar contract

Baker Hughes Midland, TX

Field Engineer July 2011 January 2013
Directed team of four in 70+ field service in six months, overseeing on-sight operations and technical reporting;
produced $1.2MM+ in revenues
Upheld 100% job completion rate as engineer-in-charge with less than 5% nonproductive time
Managed equipment maintenance and calibrations for four service units; achieved ~90% equipment performance rating
Maintained zero recordable injuries among crew members, prioritizing safety first in hazardous environment

LEADERSHIP
Aggie Analytics Association College Station, TX
Vice President January 2017 Present
Co-founded organization with 100+ members dedicated to connecting students to recruiters in analytics field
Organized $10K national case competition with healthcare organization to assess root cause of patient readmission

Highland Learning International Houston, TX

Marketing /Recruiting Staff January 2016 August 2016
Coordinated outreach program for English teachers in China; recruited 87 candidates for placement

SKILLS, ACTIVITIES & INTERESTS

Technical Skills: Crystal Ball, Power BI, R Programming, Six Sigma Yellow Belt, SharePoint, Microsoft Office
Activities: P2P lender on Lending Club and Fundrise, Wall Street Prep, Mentor at Aggie Graduate and Professional
Community Club, Plan Advisor at Prison Entrepreneur Program, Society of Asian Scientists and Engineers, Ascend
Interests: Video drones, electric unicycles, digital transformation, personal development, powerlifting and calisthenics