Samuel

Bsam
0988

OBJECTIVE

Pursuing a challenging position in a dynamic organization, where my knowledge and experience of Pega
can be developed and fully utilized providing me an opportunity to work towards the growth of the
organization.

SUMMARY

A professional with 5.8 years of total experience, in that 2 years for Pega Design and
Development and 4 years for Maximo domain.
PEGA PRPC System Developer having 2yrs of Experience in Design, development and testing of large
scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega
systems Pega Rules Process Commander (PRPC) Design and Development using Pega PRPC V6.1,
V6.2, V6.3
Worked in many areas of PRPC which includes Flows, Flow Actions, Harness rules, Section rules,
HTML, Correspondence rules, Activities, List Views, Declaratives, Integration Services and
Reporting features
Good experience in understanding the business process and giving the best possible automated
implementation.
Good in PRPC debugging tools such as Tracer utility, Clipboard, Application accelerators and
Expression builders.
Participated in designing security application which involved setting up Access groups, Access
Roles, Operators, Application ID, Org Divisions, Org Units and Work groups
Good experience in analyzing the project requirements and develop appropriate design model
Good Experience on Maximo TSRM, CCMDB, EAM, TAMIT Domains.
Having Functional knowledge in Service Desk, Service Catalog, Change and Asset Management.
Having working experience in Escalation, Communication Template, Role, Action applications.
Having working experience in Workflow Designer.
Having working experience in Application Designer.
Having working experience in Migration Manager.
Having working experience in Service Level Agreement Application.
Having working experience on creating Organization, Site, Set, Calendar and Corn Tasks.
Having Knowledge in the Maximo data model, Tables and Relations.
Having working experience in Database Configuration.

Confidential Page 1 of 5
Samuel
Bsam
0988

PROFESSIONAL EXPERIENCE:

Working for Bank Of America Hyderabad as a Module Lead/Sr. System Engineer from Jun2011
To Till Date

Worked for NESS Technologies , Bangalore as Maximo Developer from Feb 2010 To June 2011

Worked for Serenity InfoTech, Hyderabad as Maximo/Tivoli consultant, From Feb 2008 - Jan 2010

PROFESSIONAL QUALIFICATION & CERTIFICATIONS:

Master of computer applications (MCA) FROM JNTU University

Certified Maximo TPAE Professional.
Certified ITIL V3 Foundation professional .
NESS SNAP Award Certified

TECHNICAL SKILLS:

Primary skills PRPC 5.x, 6.1 SP2, 6.2, 6.3 SP 1 Web Services (SOAP), Maximo 5.x,
Maximo 6.x, Maximo 7.x
Secondary skills Java , Oracle, BIRT, Perforce, Actuate
Project acquired skills Technical and Functional aspects of Maximo 6.x and 7.x versions.
Trained skills Maximo, JAVA-J2EE , JADE , MS Visio
Application Servers Web Sphere 6.1
Tools & Utilities Toad for Db2, Putty, Microsoft Office tools, UML
Operating Systems Windows 9x, Windows XP, Unix

PROJECTS PROFILE

Project Name : Tech Direct Pega PRPC Implementation & Production Support
Client : Bank of America Internal Project
Environment : Pega PRPC 6.x , Db2 , Java Script
Duration : June/2011 Till date
Team Size : 8

PROJECT DESCRIPTION:

Bank of America Corporation (NYSE: BAC) is an American multinational banking and financial services
corporation, the largest bank holding company in the United States, by assets, and the second largest

Confidential Page 2 of 5
Samuel
Bsam
0988

bank by market capitalization. Bank of America serves clients in more than 150 countries and has a
relationship with 99% of the U.S. Fortune 500 companies and 83% of the Fortune Global 500.The
Company is a member of the Federal Deposit Insurance Corporation (FDIC) and a component of both
the S&P 500 Index and the Dow Jones Industrial Average. As of 2010, Bank of America is the 5th largest
company in the United States by total revenue, as well as the second largest non-oil company in the
U.S. Forbes listed Bank of America as the 3rd "best" large company in the world.

Role and Responsibilities:

Involved in System functional Requirements Review.

Prepared designed document for assigned requirements.

Implemented the design approach for Pega PRPC applications by using Pega Guardrails rules.

Involved in creating flows, interpretation of complex flow shapes for business scenarios.

Involved in creating activities, activity step methods, when rules and decision rules.

Prepared the User Interfaces (section, harness, flow action), portal representation.

Designed Class structure, data model, Decision Tree , Declarative expressions , On change process.

Involved in Consulting services like Suggesting right Framework, Design, performance checks,
transition, quality delivery assessment etc.
Having Experience on Requirement Analysis and Agile Methodologies.
Mentored new resources and conducted knowledge sharing sessions.

Activity and property creation (Rule-Obj-Activity, Rule-Obj-Property)

Interacting with the Business Team and IT Managers.

Analyzed the Business Requirements and System Specifications to understand the application.

Involved in development of both front end (User Interface) and back end (functions).

Responsible for collecting and maintaining Metrics for review defects and testing defects and
coordinating with onsite Team members and client Architectures.

Project Name : AMGEN Service Desk Implementation & Production Support

Client : AMGEN, USA
Environment : Maximo TSRM 7.1, CCMDB 7.x
Duration : Feb/2010 June 2011
Team Size : 4

PROJECT DESCRIPTION:

AMGEN is a leading human therapeutics company in the biotechnology industry. For more than 25
years, the company has tapped the power of scientific discovery and innovation to advance the

Confidential Page 3 of 5
Samuel
Bsam
0988

practice of medicine. Amgen pioneered the development of novel products based on advances in
Recombinant DNA and molecular biology and launched the biotechnology industrys first blockbuster
medicines. Today, as a Fortune 500 company serving millions of patients, Amgen continues to be an
entrepreneurial, science-driven enterprise dedicated to helping people fight serious illness

This is Service desk Implementation project in this I have involved in Service Request, Incident,
problem, Change & Application design

Role and Responsibilities:

Customization & L3 support on Maximo environment and troubleshooting service requests &
Incidents raised by Users from Client Side.
Involved in developing workflow, administration work like (org, sets, GL components, Currency
Codes) creation.
Involved in Complete Change Process in CCMDB
Provided complete production support on CCMDB issues i.e. Related to changes
Developing Maximo screens using Application Designer.
Good experience in Maximo Workflow Administration and Workflow Designing.
Good experience on Actions , communication templates, Escalations
Involved in Unit Testing And Integration Testing
Providing Production support for the Implementation.
Sets, calendars, and reports using specific modules in MAXIMO.
Responsible for installing Maximo 7 with DB2 and Web Sphere.
Preparing application test case documents and trained business users.

Project Name : IT Service Desk Support

Client : INPDAP, Italy
Environment : TSRM, EAM, CCMDB
Duration : Dec 2008 Jan 2010
Team Size : 6

PROJECT DESCRIPTION:

The goal of this project is to give at the INPDAP customer an instrument to manage the information
related to Labor activity, in terms of kind and quantity. The core of this solution is the pre-assign to
Each labor the different activity (max 4) and the percentage of work load for each one. The labor will
insert only day of labor, start and end time and the system will divide the amount of work for each
activity. To manage the activity are used the Maximo standard classification

Role and Responsibilities:

Creating custom applications and customizing existing applications.

Confidential Page 4 of 5
Samuel
Bsam
0988

Involved in developing workflow, administration work like (org, sets, GL components, Currency
Codes) creation.
Implementation of Work flows matching the business process
Workflow administration, Application escalation, Security Group settings
Configured System wide settings - Organizations, Sets, Currency Codes.

Configured Organization settings and Site level settings and verify that they correspond to Client
business rules.
Communication templates, sets, calendars, and reports using specific modules in MAXIMO.
Expert in Maximo Workflow Administration and Workflow Designing.
Intensively worked on Assets, General Ledger configuration & also Work Order generations in EAM.

Project Name : Maximo Implementation 6.2.2

Client : Lam research, USA
Environment : EAM 5.X, TSRM, Actuate
Duration : Feb 2008 Nov 2008
Team Size : 7

PROJECT DESCRIPTION:

Lam Research Corporation has been a major supplier of wafer fabrication equipment and services to
the worldwide semiconductor industry for nearly 30 years. As the industry transitions from business
computer-based applications to feature-rich consumer products, chipmakers are challenged to mass
produce highly sophisticated devices.

This is EAM implementation project in this I have involved in Workorder, Preventive maintenance,
Purchasing, Inventory, Application design & Database Design

Role and Responsibilities:

Providing L1 support on Maximo environment and troubleshooting service requests raised by

clients.
Providing resolution on queries.
Worked on Maximo EAM Workorder generation & Inventory applications.
Also worked on Maximo ( EAM ) Preventive maintenance
Developing Maximo screens using Application Designer.

Workflow administration, Application escalation, Security Group settings

Confidential Page 5 of 5