CEO

Assistant Assistant Food &

Managers Managers Beverage
(Internal) (External) Directors

Human Front
Financial Facilities Sanitation Security Restaurant
Resources Office
Managers Managers Managers Managers managers Managers
Managers

Human facilities Front Desk Room Facilities Secutity Executive Food

Resources Accountant maintenan Cashier
Agents Cleaner Cleaner Guard Chef Runner
Assistants ce worker
 TOP
MANGAER

MIDDLE MANAGERS

FIRST-LINE MANAGERS

Top Manager (CEO):

Oversee performance and effectiveness of the firm
Set objectives, strategies, plans and approve all significant decisions
Scan environment of threats and opportunity to the firm

Middle Manager (Assistant Managers [External & Internal], Food &

Beverage Directors):
Oversee first-line managers
Develop and implement activites
Provie information of present situation to top management
Analyse external environment and internal environment
Allocate works and resources

First-line Manager (Human Resources Managers, Financial Managers,

Facilities Managers, Front Office Managers, Sanitation Managers,
Security Managers, Restaurant Manager)
Supervise employees
Coordinate activities and oversee the activitiess preparation
Directing work flow
Understand employees needs and motivating employees
 CEO

Assistant Assistant Food &

Manager Manager Beverage
(Internal) (External) Director

Human
Financial Facilities Front Office Sanitation Security Restaurant
Resources
Manager Manager Manager Manager manager Manager
Manager

Human facilities Front Desk Facilities Secutity

Resources Accountant maintenance Room Cleaner Executive Chef Food Runner Cashier
Agents Cleaner Guard
Manager worker