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EXAM PROCEDURES
Per the course syllabus, we will use both an individual and a team-based format for the Mid-Term 2
Exam. As for Mid-Term 1, the exam will first be conducted on an individual basis and then students will
take the same exam on a team basis. The exam will cover Chapters 7-12 in the Daft text, edition 13.
There will be 50 multiple choice questions worth 2 points each taken from these 6 chapters.
The exam is closed book but 2 pages of handwritten notes (not typed) with writing on the front and
back pages is permitted.
TEST-TAKING TIPS
1. Read each question very carefully. Often one word changes what is the correct answer, but there are
no trick questions. Students are tested on knowledge of the fundamentals.
2. Use a process of elimination on the multiple choices.
3. Double check to ensure you answered all questions and recorded them on your Scantron.
4. Be very careful in changing an answer. More often than not, your first impression is correct.
5. For some students having a concentration problem, a useful technique can be to first read the
question backwards to imprint each word in your mind and then read the question in the normal
manner for meaning. This can keep the mind from skipping over words. So often we read in
chunks and can miss key words that change the question and the correct answer.
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9. Importance of contingency planning, scenario building, and crisis planning for todays managers.
Innovative planning approaches managers use in a fast-changing environment.
Set stretch goals for excellence
Use of performance dashboards.
Deploying intelligence teams.
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Analytical Style
Conceptual Style
Behavioral Style
5. Why Managers Make Bad Decisions
Being influenced by initial impressions
Justifying past decisions
Perpetuating the status quo
Being influenced by problem framing
Overconfidence
6. Innovative Group Decision Making
Start with Brainstorming
Engage in Rigorous Debate
Avoid Groupthink
Know When to Bail
Act with Speed
Dont Ignore a Crisis