09 GSM BSS Network KPI - Handover Success Rate - Optimization Manual

GSM BSS Network KPI (Handover Success Rate) Optimization Manual INTERNAL
Product name Confidentiality level
GSM BSS Internal
Product version
Total 30pages
V00R01
GSM BSS Network KPI (Handover

Success Rate) Optimization Manual
For internal use only
GSM&UMTS Network Performance Dong

Prepared by Date 2008-4-23
Research Department Xuan
Reviewed by Date yyyy-mm-dd
Reviewed by Date yyyy-mm-dd
Granted by Date yyyy-mm-dd
Huawei Technologies Co., Ltd.

All rights reserved
PDF created2011-6-28
with pdfFactory trial version www.pdffactory.com 1 , 30
Revision Record
Revision
Date Change Description Author
Version
2008-4-23 0.88 Draft completed Dong Xuan
2008-7-30 1.0 Some flowcharts are updated. Dong Xuan
Keywords
Handover Success Rate
Abstract
By analyzing the factors that affect the Handover Success Rate (HOSR) on the BSS side, this
document provides a method of quickly locating the cause of low HOSR or slow handover. In
addition, this document provides measures for optimizing the HOSR, thus meeting field engineers'
working requirements for solving handover problems. This document is used for optimizing the
KPIs of network performance and monitoring the network quality.
Acronyms and Abbreviations
Abbreviations Expansion
AMR Adaptive Multi Rate
BCCH Broadcast Control Channel
BER Bit Error Ratio
BQ Bad Quality
BSC Base Station Controller
BSIC Base Station Identity Code
CDU Combining and Distribution Unit
CIC Circuit Identification Code
HOSR Handover Success Rate
KPI Key Performance Index
MR Measure Report
MS Mobile Station
NE Network Element
QoS Quality of Service
RQI Radio Quality Indication
TA Timing Advance
Table of Contents
1 Basic Principles ........................................................................................................................ 8

1.1 Definition .......................................................................................................................... 8
1.2 Theory.............................................................................................................................. 8
1.3 Recommended Formula ................................................................................................... 8
1.4 Measurement Point .......................................................................................................... 9
2 Influencing Factors................................................................................................................. 11
3 Analysis Process and Optimization Method ......................................................................... 11

3.1 Process of Analyzing Handover Problems ...................................................................... 12
3.1.1 General Process of Locating a Handover Problem................................................ 12
3.2 Methods for Optimizing Handover Problems ................................................................... 14
3.2.1 Classification of Handover Problems .................................................................... 14
3.2.2 Hardware and Transmission Failure ..................................................................... 15
3.2.3 Improper Data Configuration ................................................................................ 17
3.2.4 Congestion of the Target Cell ............................................................................... 19
3.2.5 Clock Problems .................................................................................................... 21
3.2.6 Interference Problems .......................................................................................... 22
3.2.7 Coverage Problems, and Uplink and Downlink Imbalance .................................... 23
3.2.8 Failed Inter-BSC/Inter-MSC Handovers ................................................................ 24
3.2.9 Automatic Neighboring Cell Optimization .............................................................. 25
3.2.10 Testing Tool Selection and Testing Suggestions ................................................. 26
3.2.11 Configuration Suggestions for Tests on the Existing Network .............................. 26
4 Optimization Cases ................................................................................................................ 27

4.1 A Handover Fails Because the BSIC Cannot Be Decoded .............................................. 27
4.2 A Handover Fails Because Frequency Sequencing of the MS Is Different from That of
the BSC ............................................................................................................................... 27
4.3 A Handover Fails Due to Unreasonable Parameter Configuration ................................... 27
4.4 The Number of Failed Incoming BSC Handovers Increases Because the Handover
Request Does Not Contain Class Mark 3 .............................................................................. 27
4.5 An Incoming BSC Handover Fails Because the A Interface Phase Flag Is Set Wrongly
............................................................................................................................................ 28
4.6 Because the Idle Burst Is Enabled, the Interference Increases, the Receiving Quality
Decreases, and the HOSR Becomes Low ............................................................................ 28
4.7 Different HOSRs Resulting from Different Cause Values Contained in the Clear
Command Messages Sent by Different Switches.................................................................. 29
5 Information Feedback............................................................................................................. 29
5.1 TEMS Log Files About Problem Cells ............................................................................. 29
5.2 Requirements of Configuration Data of the Existing Network and Traffic Measurement
Feedback ............................................................................................................................. 29
List of Tables
Table 3-1 List of handover timers commonly used ............................................................... 18
List of Figures
Figure 1-1 Signaling process of intra-BSC handover ............................................................. 9

Figure 1-2 Signaling process of inter-BSC handover ........................................................... 10
Figure 3-1 Flow chart of locating a handover problem ......................................................... 13
Figure 3-2 Flow chart and timer description ........................................................................ 19
Figure 3-3 Flow chart of automatic neighboring cell optimization ......................................... 26
GSM BSS Network KPI (Handover Success Rate)

Optimization Manual
1 Basic Principles
1.1 Definition
Handover is an important function in mobile communication systems. As a means of radio link
control, handover enables users to communicate continuously when they traverse different cells.
The HOSR is the ratio of the number of successful handovers to the number of handover requests.
The major purpose of handover is to guarantee call continuity, improve speech quality, reduce
cross interference in the network, and thus provide better services for mobile station (MS)
subscribers.
1.2 Theory
The HOSR is an important KPI of the call hold type. According to the processes, this KPI can be
divided into two types: Handover Success Rate and Radio Handover Success Rate. According to
the relations between involved network elements (NEs), this KPI can be divided into three types:
Success Rate of Intra-BSC Handover, Success Rate of Incoming BSC Handover, and Success Rate
of Outgoing BSC Handover. The HOSR is an important KPI assessed by operators because the
value of the HOSR directly affects the user experience.
1.3 Recommended Formula

The HOSR is obtained through traffic measurement. The recommended formula for calculating
this KPI is as follows:
l Handover Success Rate = Successful Handovers/Handover Requests
l Radio Handover Success Rate = Successful Handovers/Handover
Commands
For details, refer to the GSM BSS Network KPI (TCH Call Drop Rate) Baseline.
1.4 Measurement Point
MS BTS2 BSC BTS1 MS MSC
Measurement Report
CHAN ACT A1
CHAN ACT ACK
Handover Command
Handover B1
Access
Handover detect
PHY INFO
SABM
EST IND
UA
Handover Complete
Handover Performed
C1
Figure 1-1 Signaling process of intra-BSC handover
MS BTS2 BSC2 MSC BSC1 BTS1 MS
Measurement
Report
Handover
Handover Required
Request A3
A2
CHAN ACT
CHAN ACT ACK
Handover
Request ACK Handover
Command Handover
B2
Handover Command
Access B3
Handover
detect
PHY INFO
PHY INFO
SABM
EST IND
UA
Handover Complete
C2
Handover
Clear
Complete
Command
C3
Clear Complete
Figure 1-2 Signaling process of inter-BSC handover
The measurement points illustrated in Figure 1-1 and Figure 1-2 are as follows:
A1Measurement point of Incoming Internal Inter-Cell Handover Requests and Internal
Intra-Cell Handover Requests
B1Measurement point of Incoming Internal Inter-Cell Handover Responses (Incoming
Internal Inter-Cell Handovers) and Internal Intra-Cell Handover Commands
C1Measurement point of Successful Incoming Internal Inter-Cell Handovers and Successful
Internal Intra-Cell Handovers
A2Incoming External Inter-Cell Handover Requests
B2Incoming External Inter-Cell Handover Responses (Incoming External Inter-Cell
Handovers)
C2Successful Incoming External Inter-Cell Handovers
A3Outgoing External Inter-Cell Handover Requests
B3Outgoing External Inter-Cell Handover Commands (Outgoing External Inter-Cell
Handovers)
C3Successful Outgoing External Inter-Cell Handovers
Replaced with corresponding measurement points, the formulas for calculating different types of
HOSR can be as follows:
Success Rate of Handover: (C1<Successful Incoming Internal Inter-Cell Handovers>
+C3)/(A1<Incoming Internal Inter-Cell Handover Requests> +A3)
Success Rate of Radio Handover: (C1 <Successful Incoming Internal Inter-Cell Handovers>
+C3)/(B1<Number of Incoming Internal Inter-Cell Handover Responses> +B3)
Success Rate of Intra-BSC Handover: C1/A1
Internal Radio Handover Success Ratio per cell: C1/B1
Success Rate of Incoming BSC Handover: C2/A2
Success Rate of Incoming BSC Radio Handover: C2/B2
Success Rate of Outgoing BSC Handover: C3/A3
Success Rate of Outgoing BSC Radio Handover: C3/B3
& Note:
If the BSC receives the Clear Command message sent by the MSC during an
inter-BSC handover, the current version does not count this case as a failed
handover. If a subscriber hangs up the phone during an intra-BSC handover, the
current version counts this case as a failed handover.
2 Influencing Factors
According to the cases and experience of the existing network, the factors that influence the
handover include the following types:
l Hardware and transmission failures
l Data configuration
l Congestion
l Coverage problems, and uplink and downlink imbalance
l Interference
l Clock problems
l Failed inter-BSC/inter-MSC handovers
For details about all these factors, see section 3.2 "Methods for Optimizing Handover
Problems."
3 Analysis Process and Optimization Method
This chapter provides solutions to the problems about the handover when the following conditions
are all met:
l The data configuration complies with the baseline of related parameters.
l There is no problem about the engineering quality.
l The coverage is good.
3.1 Process of Analyzing Handover Problems

Generally, there are the following types of handover problems:
l Call drops due to no timely occurrence of handovers
l Failed handovers
l Frequent (ping-pong) handovers
l Poor downlink quality caused by slow handovers
These problems directly result in poor experience of end users, which is inclined to cause
complaints. Therefore, it is necessary to work out a method for optimizing the HOSR quickly or
even automatically to improve the network quality and user experience.
3.1.1 General Process of Locating a Handover Problem
Figure 3-1 shows the general process of locating a handover problem.
Figure 3-1 Flow chart of locating a handover problem
3.2 Methods for Optimizing Handover Problems

Generally, handovers occur between two cells. The relationship between cells may be:
l Between different BTSs in a BSC
l In the same BTS in a BSC
l Between different BSCs
Therefore, after you know how to locate and optimize the handover problems between two cells,
you can solve the handover problems in an entire network.
Handover problems may be caused by:
l Hardware and transmission failures (bad TRXs or problems about the
combiner of the feeder and antenna system)
l Improper data configuration
l Congestion problems
l Clock problems
l Interference problems
l Coverage problems, and uplink and downlink imbalance
If a low HOSR occurs, do as follows:
(1) Identify the problem.
(2) Troubleshoot the problem based on the factors such as hardware, data
configuration, congestion, clock, interference, and coverage
(3) Improve the HOSR according to the automatic optimization of neighboring
cells.
3.2.1 Classification of Handover Problems
I. Classification Description
Before analyzing the problem about the HOSR, determine the following points about handover
classification:
(1) Decide the scope of the failed handover. If the low HOSR occurs in all the
cells, check the problem from such aspects as the handover feature
parameters, the A interface circuits, and the BSC clock.
(2) If the low HOSR does not occur in all the cells, find out the TOP n poorest
cell. Then, proceed with the following steps specific to the cell.
(3) Distinguish whether there is any problem in the wireless interfaces according
to the differences between the HOSR and the Radio HOSR. The Radio
HOSR must be greater than or equal to the HOSR. If the HOSR is much
smaller than the Radio HOSR, analyze the problems about the terrestrial
links and the capacity. If the HOSR is a little different from the Radio HOSR,
consider the problems about the coverage and the interference.
(4) Query the success rates of outgoing/incoming external/internal inter-cell
handovers in the handover performance measurement to analyze whether a
failed outgoing or incoming handover occurs. Analyze the performance
measurement of outgoing and incoming external inter-cell handovers of the
faulty cell. From the performance measurement of outgoing external

inter-cell handovers, find out to which cells the handover fails. Analyze
counters of the cells where incoming handovers fail, such as the Failed
Incoming External/Incoming Inter-Cell Handovers (No Channel Available),
the Traffic Volume on TCH, and the Congestion Ratio on TCH(All Channels
Busy), to decide whether the congestion of the target cell causes the failed
handover.
(5) Query such counters as the TRX Availability and the TCH Availability of the
target cell to check whether any device is faulty.
(6) Query relevant alarms to analyze whether any terrestrial link device is faulty.
II. Traffic Measurement Analysis
By registering and analyzing the following counters, you can decide the scope and the basic cause
of a handover problem:
Cell Level
Incoming Internal Inter-Cell Handover Measurement
per Cell
Outgoing Internal Inter-Cell Handover Measurement
per Cell
Incoming External Inter-Cell Handover Measurement
per Cell
Outgoing External Inter-Cell Handover Measurement
per Cell
Incoming Inter-RAT Inter-Cell Handover
Measurement per Cell
Outgoing Inter-RAT Inter-Cell Handover
Measurement per Cell
Measurement of MRs upon Handover Initiation per
Cell
Channel Assignment Failure Measurement per Cell
Traffic Volume on TCH
3.2.2 Hardware and Transmission Failure
Symptom: The alarm system reports relevant alarm information. To rectify a hardware fault, clear
the alarms about the hardware failure. If the alarms are cleared, check the traffic measurement
information and analyze handover counters.
A hardware failure may involve the following hardware devices:
l BTS transmission management unit
l BTS TRXs
l BTS combining and distribution unit
l BTS feeder and antenna system
I. Handling Process
(1) Check the data configuration of the hardware. If none of the data
configuration of the faulty cell and its neighboring cells is changed recently,
consider whether the handover problem is caused by a BTS hardware
failure.
If the handover problem occurs in only one cell under the BTS, consider
whether the problem is caused by the hardware failure of the cell. If a TRX is
damaged, a call fails to be handed over to this TRX.
If a similar problem also occurs in a co-site neighboring cell of this cell,
consider whether the problem is caused by the failure of the common hardware
of the cells, for example, the TMU failure.
You can block some TRXs to verify the preceding problems. If the HOSR
returns to normal after a TRX is blocked, check whether this TRX is faulty or
whether the CDU or the antenna related to this TRX is faulty.
If the uplink and downlink signals of a TRX are unbalanced, handover
problems such as frequent handover and lower HOSR often occur.
(2) Trace the Abis interface, and observe whether the signaling of the faulty cell
is normal and whether the uplink and downlink receiving quality in the
measure report is good. For detailed operations, refer to the M900&M1800
BSS Signaling Analysis Manual.
If the receiving level quality of half rate or full rate channel in the measurement
report is poor, the hardware of the cell is faulty or signaling cannot interact
normally due to serious interference in the cell. As a result, a handover problem
occurs.
Omitted.
III. Alarm Analysis
Observe whether any alarms with the following IDs are reported. If yes, refer to the BSS Alarm
Guide to handle the alarms.
Alarm ID and Name
4102 TRX LAPD Link Interrupt Alarm
4104 TRX Config Mismatch Alarm
4108 Radio link critical Alarm
4114 TRX Interior I/O Alarm
4136 TRX Hardware Critical Alarm
4144 TRX VSWR alarm
4192 TRX communication alarm
4714 E1/T1 Local Alarm
5286 CDU Level 1 VSWR Critical Alarm
5284 CDU Level 2 VSWR Critical Alarm

5326 Level 1 VSWR alarm
5328 Level 2 VSWR alarm
3.2.3 Improper Data Configuration
I. Handling Process
Symptoms: An MS does not initiate any handover or frequently initiates handovers, which affects
the HOSR.
The handover parameters control the handover decision algorithm. If the handover parameters are
set improperly, the MS may not initiate any handover or frequently initiates handovers. In this
case, consider the cause from the following aspects:
l Whether the PBGT HO Threshold in the data configuration is set properly
Avoid difficult handovers due to too great values of the handover thresholds or
frequent handovers due to the too small values. Proper settings can prevent
ping-pong handovers. For detailed settings of the thresholds, refer to the GSM
BSC6000 Performance Parameter Baseline (V900R008) (Chinese/English)
V2.0. Do not set the thresholds to the values deviating greatly from the baseline
values.
l Whether the parameters related to the handover candidate cell in the data
configuration are set properly
Avoid the case that the MS cannot be handed over to a neighboring cell due to
the missed setting of the neighboring cell.
l Whether the handover hysteresis parameters in the data configuration are
set properly
Avoid difficult handovers due to too large values of the handover hysteresis
parameters or frequent handovers due to too small values.
l Whether the N and P counters in the data configuration are set properly
Avoid insensitive handover decision or difficult handovers due to the too large
values of the parameters, or the case that the target cell of a handover is not the
optimal due to the too small values of the parameters.
Avoid configuring the neighboring cells that share the same BCCH or the
same BSIC for a cell.
Abnormal circuit identification code (CIC) circuits may cause failed handovers.
For example, the CIC circuit allocated through a Handover REQ message received by the target
BSC is identified in the BLOCK state in the target BSC. Therefore, the BSC responds to the MSC
with a Handover Failure message whose cause value is Requested Terrestrial Resource
Unavailable. In this case, check the statuses of the circuits at the two sides of the A interface and
ensure that the circuits are in the same state.
You can trace the A interface signaling on the maintenance console to check whether the failed
handover is caused by the inconsistency of the circuit statuses. Do as follows:
(1) Trace the A interface signaling.
(2) Filter the Handover Failure message.
(3) Check whether the cause value is Requested Terrestrial Resource

Unavailable.
II. Handover timer
When an abnormal handover occurs, promptly check the handover timer and ensure that the
handover timer is not less than the preset default value.
Table 3-1 lists the handover timers commonly used.
Table 3-1 List of handover timers commonly used
Timer Default Value

Description
Name (ms)
Timer for sending outgoing external inter-cell handover

T7 10000
requests and handover commands
Timer for running outgoing external inter-cell handover

T8 10000
commands and handover completion or clearance
From the time when an intra-cell or inter-cell handover

T3103 10000 command is executed to the time of an intra-cell or
inter-cell handover completion
During an asynchronous handover, from the time when

the BTS sends the MS a physical message to the time
T3105 70
when the BTS receives the set asynchronous balanced
mode (SABM) from the MS
During an asynchronous handover, from the time when

the MS sends the network a handover access Burst
T3124 320
message to the time when the MS receives a physical
message from the BTS
Figure 3-2 shows the flow chart and the description of the timers.
Figure 3-2 Flow chart and timer description
III. Traffic Measurement Analysis
Omitted.
IV. Alarm Analysis
Omitted.
3.2.4 Congestion of the Target Cell
I. Handling Process
Symptoms: After an MS initiates a handover request, the handover fails because no channel is
obtained.
The possible causes of cell congestion are:
l The number of users in the cell soars and exceeds the designed number.
l Improper settings of the network optimization parameters cause redundant
users in the cell.
l Improper settings of the handover parameters cause the increase of the
users accessing the cell.
After a handover fails because congestion occurs in the target cell, penalize the target cell to
prevent the MS from retrying to be handed over to this target cell. It is recommended that Penalty
Allowed be set to Yes.
Check whether the channel the congested cell is normal. If a TRX is faulty or a channel is
abnormal, rectify the relevant faults.
If full rate channels cannot be converted to half rate channels, it is recommended that you change
the channel attributes on the BSC6000 local maintenance terminal (LMT). That is, set the TCH
Rate Adjust Allow of all the TRXs under this cell to Yes. If the full rate channels can be
converted to half rate channels, properly reduce the value of TCH Traffic Busy Threshold(%) to
allocate half rate channels ahead of time and thus increase the system capacity. If the preceding
methods cannot solve the congestion problem, divide the cell or expand the capacity of the cell.
Since capacity expansion cannot be completed in a short time, you can set Channel Type to 1 or 2
to reserve channels for handovers. In this way, the failed handovers caused by congestion can be
reduced, and thus the HOSR improves.
(1) Register the measurement unit Channel Assignment Failure Measurement

per Cell. By analyzing the traffic measurement, you can be familiar with the
number of the times that all the channels are busy or that none of the
channels is configured when the BSC allocates SDCCHs, TCHFs, or TCHHs
in the processes such as immediate assignment, assignment, internal
intra-cell handover, incoming internal inter-cell handover, and incoming
external inter-cell handover.
(2) Change relevant parameters for the target cell according to the cause of the
failed handover.
If the failed handover is caused by the SDCCH congestion, set SDCCH Dynamic Allocation
Allowed to Yes.
If the failed handover is caused by the TCH congestion, reduce the value of the TCH Traffic
Busy Threshold(%) to allocate half rates ahead of time and thus relieve congestion. In addition,
you can set Channel Type to 1 or 2 to reserve channels for handovers.
SN Measurement Counter
Channel Assignment Failures (All Channels Busy or Channels Unconfigured) in Immediate

1
Assignment Procedure (SDCCH)

2
Assignment Procedure (TCHF)

3
Assignment Procedure (TCHH)
Channel Assignment Failures (All Channels Busy or Channels Unconfigured) in Assignment

4
Procedure (TCHF/TCHH)
5 Channel Assignment Failures (All Channels Busy or Channels Unconfigured) in Internal
Intra-Cell Handover Procedure (SDCCH)
Channel Assignment Failures (All Channels Busy or Channels Unconfigured) in Internal

6
Intra-Cell Handover Procedure (TCHF/TCHH)
Channel Assignment Failures (All Channels Busy or Channels Unconfigured) in Incoming

7
Internal Inter-Cell Handover Procedure (SDCCH)

8
Internal Inter-Cell Handover Procedure (TCHF/TCHH)

9
External Inter-Cell Handover Procedure (SDCCH)

10
External Inter-Cell Handover Procedure (TCHF/TCHH)
11 Channel Assignment Failures (All Channels Busy or Channels Unconfigured) (SDCCH)
12 Channel Assignment Failures (All Channels Busy or Channels Unconfigured) (TCHF)
13 Channel Assignment Failures (All Channels Busy or Channels Unconfigured) (TCHH)
14 Channel Assignment Failures (All Channels Busy or Channels Unconfigured) (TCH)
III. Alarm Analysis
Omitted.
3.2.5 Clock Problems
I. Handling Process
Asynchronization and instability of the BTS clock are major causes of call drops during a
handover. Therefore, keep the BTS clock stable. Otherwise, handovers often fail and call drops
occur frequently.
A 13 MHz unlocked alarm is generated. The BSIC cannot be decoded. The HOSR of the
concerned cells decreases.
The clock source is abnormal and deviation may occur between the BTS clock and other BTS
clocks. As a result, MS abnormalities may occur during handovers.
To solve the problems about the unlocked clock and abnormality of the clock source, do as
follows:
(1) Check alarms. That is, check whether there is a 2214 E1 local alarm or 2216
E1 remote alarm. If there is, follow the concerned alarm handling manual to
handle the alarm. Then, observe the HOSR.
(2) Check the transmission link clock of the BTS. That is, use a frequency meter
to test the frequency deviation of the transmission link clock of the BTS. If
the frequency deviation is greater than or equal to 0.05 ppm, the
transmission link clock is abnormal, and the E1 or the optical transmission

link may be faulty or the clock source is faulty. Rectify the transmission link
fault through link-by-link self-loop until the alarm handling is complete.
(3) If the clock problem is not solved, reset the BTS (level-4) and observe
alarms and the HOSR.
(4) If the problem remains unsolved, replace the TMU.
Omitted.
III. Alarm Analysis
Observe whether any alarms with the following IDs are reported. If yes, refer to the BSS Alarm
Guide to handle the alarms.
Alarm ID and Name
4154 TRX main clock alarm
4156 TRX slave clock alarm
4184 TRX Clock Critical Alarm
4708 Clock Reference Abnormal Alarm
4732 TMU clock critical alarm
4734 Master TMU clock alarm
4760 13M Maintenance Alarm
3.2.6 Interference Problems
I. Handling Process
Severe interference in the network is inclined to cause the decrease in the receiving quality. As a
result, interference handovers or handovers in poor quality increase, the proportion of the power
budget (PBGT) decreases, and the quality of service (QoS) of the existing network is reduced to
some degree. Thus, user experience and the HOSR are affected.
Currently, the common interferences are intra-frequency and inter-frequency channel interferences,
Unicom CDMA interference, and mass multiplexing of the EGSM. If the idle Burst function is not
manually disabled after it is enabled, the interference of the entire network rises, the noise floor
increases, and the quality of the entire network decreases, thus affecting the HOSR.
The remote source signals of some optical fiber repeaters are inclined to cause intra-frequency
interference. Therefore, during optimization, you need to check the frequency of the source signals
and the frequencies of the cells close to the repeaters so that the frequency space is over 400 kHz.
If there is a repeater in the serving cell, do as follows:
(1) Choose Cell Software Parameters > Directly Magnifier Site Flag.
(2) Select Yes.
To solve interference problems, do as follows:
(1) Find out the cell or the frequency where large interference exists through
drive tests.
(2) Optimize the radio frequency (RF) by the following regular means:
- Adjust the tilt angle of the antenna.
- Replace the frequency.
- Change the transmit power and the coverage area of the cell.
You can also register the measurement results of interference fringes by auxiliary means to
estimate downlink interferences.
For more details about the solutions of interference problems, refer to the GSM Interference
Analysis Guide.
Omitted.
III. Alarm Analysis
Omitted.
3.2.7 Coverage Problems, and Uplink and Downlink Imbalance
I. Handling Process
Symptoms of signal coverage problems: The HOSR is low. Call drops occur frequently. There are
noises and metallic rings during conversations. The voice quality and the user experience are poor.
There are three types of signal coverage problems:
l Low HOSR caused by cross coverage
Low values of the fringe thresholds, the large BTS power, and an improper tilt
angle cause cross coverage, thus forming intra-frequency interference and
affecting the HOSR.
l Failed handovers caused by island effects
For example, the coverage area of the serving cell is much larger than that of its
neighboring cells, and the neighboring relation between the serving cell and the
neighboring cells of its neighboring cells is not configured. In this case, failed
handovers easily occur at the fringe of the serving cell.
l Loopholes formed due to weak coverage
This section does not describe it in detail.
To solve signal coverage problems, do as follows:
(1) Find out the coverage problems in the existing network through drive test
reports of network optimization.
(2) Optimize the RF.
The low HOSR caused by uplink and downlink imbalance generally occurs when uplink signals
are weak. For example, there are problems in the hardware such as the CDU combiner, the uplink
channel loss is large, the uplink signals are weak, and the success rate of incoming external
inter-cell handover is low. This low HOSR is generally caused by data problems (such as CGI
errors in the cell description data table, lack of measurement frequencies in BA list 1 and BA list 2,
or intra-frequency and inter-frequency interferences), coverage dead zones in high traffic, or MS

access difficulties due to weak uplink signals. To test and analyze the low HOSR caused by uplink
and downlink imbalance, do as follows:
(1) Check whether the hardware and maintenance boards of the relevant cell
are in the normal state, and whether there are any alarms about hardware
failures and the standing wave ratio (SWR). Refresh the channel status and
check whether the TCHs can be normally occupied.
(2) After hardware and channel problems are solved, check the handover data
configuration and ensure that the handover data complies with the
parameter baseline.
(3) Register the traffic measurement results of cell-level handovers. Check
whether the HOSR between some cells is always low.
1) Make a field test for the cells where the HOSR is always low. That is,
perform a switchover and lock the main BCCH to act as the calling and
called parties respectively. Then decide the uplink and downlink problems
accordingly.
2) If the uplink loss is large, it is recommended that you replace the combiner
to carry out an observation and a test.
Coverage problems and uplink and downlink imbalance are solved through RF optimization. For
detailed analysis, refer to the GSM BSS Network KPI (Coverage Problems) Optimization Manual
(V1.0).
Register the measurement unit Uplink-and-Downlink Balance Measurement per TRX about the
cells where the HOSR is low. Collect the uplink and downlink balance cases and carry out
analysis.
III. Alarm Analysis
Omitted.
3.2.8 Failed Inter-BSC/Inter-MSC Handovers
I. Handling Process
Symptoms: Inter-BSC or inter-MSC handovers fail.

The possible causes are that:
l The data of the cells relevant to inter-MSC handovers is set wrongly.
l The data of the cells relevant to the inter-BSC handovers is set wrongly.
l The MSC and the BSC have different understandings of A interface
handover signaling. As a result, the cooperation at the A interface fails.
l The clocks between BSCs are not synchronous.
To solve this problem, do as follows:
(1) Check whether the MSC data relevant to the cells where handovers fail is set
correctly, for example, the CGIs and the office direction of the cells. If any
data is set incorrectly, correct it and observe whether handovers succeed.
(2) Check whether the neighboring cells of the source and the destination BSC
are set correctly. If there is any abnormality, correct it and observe whether
handovers succeed.
(3) Trace A interface signaling. Check whether there is any abnormality in the
signaling cooperation of the handover process between the source BSC and
the MSC, and between the MSC and the destination BSC. For example,
check whether such a process that the MSC abnormally releases a
handover exists. If there is any abnormal process, find out the cause and
observe whether handovers succeed after such a problem is solved. For
detailed signaling analysis, refer to the M900&M1800 BSS Signaling
Analysis Manual.
(4) Check whether the source and the destination BSCs relevant to handovers
are locked with the clock of the upper-level MSC. If not, find out the cause
that the clock cannot be locked. Observe whether handovers succeed after
this problem is solved.
Omitted.
III. Alarm Analysis
Omitted.
3.2.9 Automatic Neighboring Cell Optimization
Currently, automatic neighboring cell optimization is the best method for optimizing the HOSR.
The method has been fully verified in the new functions of the MTN project. This optimization
method is to choose optimal neighboring cells for the serving cell through many times'
neighboring cell selection and tailor. This method can make the serving cell have neighboring
cells more close to the traffic model, thus avoiding failed handovers and call drops due to forced
configuration of neighboring cells according to geographical locations.
The premise of automatic neighboring cell optimization is to exclude objective factors such as
hardware problems, cross coverage, and uplink and downlink imbalance. After that, make it clear
to which neighboring cell the success rate of handovers from the serving cell is lower, and then
optimize this neighboring cell. The optimization method includes two types: parameter adjustment
and neighboring cell adjustment.
The process of automatic neighboring cell optimization is as follows:
(1) According to geographical locations, set as many neighboring cells as
possible for the serving cell. The upper limit is 32.
(2) Register the measurement unit GSM Cell to GSM Cell Outgoing Handover
Measurement, which period is 15 minutes.
(3) Observe the traffic measurement results. Exclude the cells that meet any of
the following conditions from the neighboring cells:
l The HOSR is lower than 30%.
l The call drop rate is higher than 80%.
l The handovers are relatively fewer according to the traffic, for example,
about 30 handovers every hour.
(4) After a neighboring cell is excluded, re-add a new neighboring cell according
to the timing advance (TA) principle from small to large, and repeat the
preceding steps.
Figure 3-3 shows the process of automatic neighboring optimization.
Enter a neighboring cell list

(TA is limited)
Perform optimization cyclically
Set the observation period and

the thresholds of the HOSR,
handover times, and call drops
Exclude irregular neighboring

cells
Update the list of neighboring

cells
Figure 3-3 Flow chart of automatic neighboring cell optimization
The TA is limited to six times as many as the average distance between sites. Do not consider the
cells with the TA beyond this threshold. You can flexibly set the lower limit of the HOSR and the
fewer limit of handover times.
3.2.10 Testing Tool Selection and Testing Suggestions
Generally, choose the industry-accepted and large-scale used TEMS as the testing tool. For the
cells where the HOSR is low, you need to carry out drive tests. In drive tests, the actual move
modes and habits of terminal users can be simulated. Therefore, drive tests play an important role
in neighboring cell optimization. Drive tests can avoid such risks as few handovers or low HOSR
caused by the addition of improper neighboring cells only according to geographical location
distribution on a map. Lay stress on and analyze any handover abnormality during a drive test.
Any of these abnormalities may be a cause of low HOSR.
3.2.11 Configuration Suggestions for Tests on the Existing Network
To configure the existing network according to different scenarios, refer to the GSM BSC6000
Performance Parameter Baseline (V900R008) (Chinese/English) V2.0. In the case of the low
HOSR, focus on checking the data configuration greatly different from the parameter baseline.
4 Optimization Cases
4.1 A Handover Fails Because the BSIC Cannot Be

Decoded
During a drive test in an office, it is found that an MS cannot decode the BSIC of a neighboring
cell. As a result, the MS cannot initiate a handover even when the MS detects good levels of the
neighboring cell.
After analysis, it is learned that the PTCCH points to a wrong memory zone. As a result, some
MSs misunderstand that this channel is an FCCH, thus fail to synchronize the SCH and fail to
decode the BSIC. This product problem must be solved through version upgrade.
4.2 A Handover Fails Because Frequency Sequencing of

the MS Is Different from That of the BSC
In an office, field engineers check the TEMS drive test file and find that the cells of the main
BCCH at the EGSM cannot be handed over to the PGSM. It is checked that the rule of sequencing
frequencies at the MS side is different from that at the BSC side. When the serving cell is at the
EGSM and is configured with 1,800 neighboring cells, the MS sorts the EGSM first and then the
1,800 neighboring cells, whereas the BSC does in the contrary order. Thus, the different sequences
of neighboring cells at the BSC and MS sides cause a failed handover.
To mitigate such a problem, disable the Way of BA Delivery Optimized.
4.3 A Handover Fails Due to Unreasonable Parameter

Configuration
It is found in an office of BSC6000V9R8 that no bad quality (BQ) handover can occur. It is
checked that the Inter-cell HO Hysteresis of the serving cell is set to 63. The result of checking
codes shows that the level of the serving cell is equal to a value increased by 63 grades if
Inter-cell HO Hysteresis is set to 63 when BQ HO Margin is set to the default value. Thus, the
calculated level of the serving cell is always larger than the level of any neighboring cell. As a
result, the handover cannot be initiated.
To solve such a problem, increase the value of BQ HO Margin to 127.
4.4 The Number of Failed Incoming BSC Handovers

Increases Because the Handover Request Does Not
Contain Class Mark 3
In a cell at the BSC boundary, the frequency of the main BCCH is configured as the PGSM and
that of the other TRXs is configured as the EGSM. Symptoms: The number of failed incoming
BSC handovers increases. The cause value is No Available Channel. The BSC6000 decides the
frequency supporting capability of an accessing MS according to class mark 3. If there is no class
mark 3, the BSC considers that the MS supports only the frequency of the main BCCH. If the
Handover Request does not contain class mark 3 and the frequency of the other TRXs in the cell is
different from that of the main BCCH, accessing MSs are all allocated to the main BCCH. This
causes congestion and thus handovers fail. After the frequency of the other TRXs is changed to the
PGSM, the number of failed incoming BSC handovers caused by no available channel decreases
to 0. The problem is mitigated. According to the protocol, however, class mark 2 also has a field
for identifying whether an MS supports the EGSM or the RGSM (incapable of identifying the
DCS1800). Such a problem often occurs because some MSCs carry only class mark 2 in the
Handover Request or because an MS in a cell with the EGSM enabled does not report class mark
3.
To solve such a problem, upgrade the software version.
4.5 An Incoming BSC Handover Fails Because the A

Interface Phase Flag Is Set Wrongly
During an incoming BSC handover, after the BSC returns a Handover Request Ack message to the
MSC, the MSC returns a Clear Command immediately to clear call resources. The clearance cause
is Equipment Failure. The system responds to the MSC with a Handover Request Ack message
containing the speech version IE only when the A Interface Tag in the BSC attributes is
GSM_Phase_2+ and the BSC software parameter SpeechVer Send Flag In Ho Req Ack is set to
Yes. Since the A Interface Tag in the data configuration is GSM_Phase_2, the Handover Request
Ack message does not contain the speech version IE. Therefore, the MSC considers that this
message is illegal and sends a Clear Command.
To mitigate such a problem, set the A Interface Tag in the BSC attributes to GSM_Phase_2+ and
the BSC software parameter SpeechVer Send Flag In Ho Req Ack to Yes.
4.6 Because the Idle Burst Is Enabled, the Interference

Increases, the Receiving Quality Decreases, and the
HOSR Becomes Low
After an office is cut over, the drive test results show that the network quality decreases obviously
by about 3% to 4%. After it is confirmed that the problem is not caused by the problems about the
hardware, frequency planning, or cross engineering, it is found that the HOSR of the network is
2% to 3% lower than that the original network and other KPIs are normal.
After analysis, it is found that the idle burst function is enabled for testing. This function cannot
automatically be disabled. As a result, idle timeslots of TRXs are transmitted at full power, the
interference increases, the bit error ratio (BER) rises, and the receiving quality decreases.
Manually disable the idle burst function. The air interface quality of the entire network improves
effectively. The HOSR increases by 2% on the whole, almost the same as that of the original
network.
4.7 Different HOSRs Resulting from Different Cause

Values Contained in the Clear Command Messages Sent
by Different Switches
There are multiple BSCs in office Z. Some BSCs are connected to Nortel switches and some are
connected to Ericsson switches. The whole HOSR of the BSCs connected to Ericsson switches is
2% to 3% lower than that of the BSCs connected to Nortel switches.
The result of the analysis on traffic measurement shows that the whole number of Failed Incoming
External Inter-Cell Handovers (Others) of the BSCs connected to Ericsson switches is very great
whereas the counter value of the BSCs connected to Nortel switches is 0. As defined in the
protocol, a Clear Command sent by the MSC can contain four cause values:
l 09: Call Control
l 0B: Handover Success
l 0A: Radio Interface Failure, Reverse to old Channel
l 01: Radio Interface Failure
For the failed handovers caused by MSC clearance, the Clear Command messages sent by
Ericsson switches contain the cause values of 0A and 01, whereas those sent by Nortel switches
contain the cause value of 09. Nortel switches do not send messages in accordance with the
protocol. Under Nortel switches, the failed handovers caused by MSC clearance are not collected
into the statistics. As a result, the HOSR of Nortel switches is higher.
5 Information Feedback
5.1 TEMS Log Files About Problem Cells

Cell information tables of TEMS tests are required to be provided in log files. The tables must be
in the format of *.cel.
5.2 Requirements of Configuration Data of the Existing

Network and Traffic Measurement Feedback
The latest data configuration and engineering parameter list are required. The feedback of traffic
measurement counters is required for consecutive two days. The following table lists the counter
types.
Call Drop Measurement per Cell
Incoming Internal Inter-Cell Handover Measurement per Cell
Outgoing Internal Inter-Cell Handover Measurement per Cell
Incoming External Inter-Cell Handover Measurement per Cell
Outgoing External Inter-Cell Handover Measurement per Cell
Incoming Inter-RAT Inter-Cell Handover Measurement per Cell
Outgoing Inter-RAT Inter-Cell Handover Measurement per Cell
Measurement of MRs upon Handover Initiation per Cell

Channel Assignment Failure Measurement per Cell

09 GSM BSS Network KPI - Handover Success Rate - Optimization Manual

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GSM BSS Network KPI (Handover Success Rate) Optimization Manual INTERNAL

Product name Confidentiality level

GSM BSS Internal

GSM BSS Network KPI (Handover

GSM&UMTS Network Performance Dong

Reviewed by Date yyyy-mm-dd

Reviewed by Date yyyy-mm-dd

Granted by Date yyyy-mm-dd

Huawei Technologies Co., Ltd.

2008-4-23 0.88 Draft completed Dong Xuan

2008-7-30 1.0 Some flowcharts are updated. Dong Xuan

Handover Success Rate

Acronyms and Abbreviations

AMR Adaptive Multi Rate

BCCH Broadcast Control Channel

BER Bit Error Ratio

BSC Base Station Controller

BSIC Base Station Identity Code

CDU Combining and Distribution Unit

CIC Circuit Identification Code

HOSR Handover Success Rate

KPI Key Performance Index

QoS Quality of Service

RQI Radio Quality Indication

1 Basic Principles ........................................................................................................................ 8

3 Analysis Process and Optimization Method ......................................................................... 11

4 Optimization Cases ................................................................................................................ 27

Table 3-1 List of handover timers commonly used ............................................................... 18

Figure 1-1 Signaling process of intra-BSC handover ............................................................. 9

GSM BSS Network KPI (Handover Success Rate)

1.3 Recommended Formula

1.4 Measurement Point

MS BTS2 BSC BTS1 MS MSC

CHAN ACT ACK

Figure 1-1 Signaling process of intra-BSC handover

MS BTS2 BSC2 MSC BSC1 BTS1 MS

Figure 1-2 Signaling process of inter-BSC handover

3 Analysis Process and Optimization Method

3.1 Process of Analyzing Handover Problems

3.1.1 General Process of Locating a Handover Problem

Figure 3-1 shows the general process of locating a handover problem.

Figure 3-1 Flow chart of locating a handover problem

3.2 Methods for Optimizing Handover Problems

3.2.1 Classification of Handover Problems

faulty cell. From the performance measurement of outgoing external

II. Traffic Measurement Analysis

3.2.2 Hardware and Transmission Failure

II. Traffic Measurement Analysis

III. Alarm Analysis

5284 CDU Level 2 VSWR Critical Alarm

3.2.3 Improper Data Configuration

(3) Check whether the cause value is Requested Terrestrial Resource

II. Handover timer

Table 3-1 List of handover timers commonly used

Timer Default Value

Timer for sending outgoing external inter-cell handover

Timer for running outgoing external inter-cell handover

From the time when an intra-cell or inter-cell handover

During an asynchronous handover, from the time when

During an asynchronous handover, from the time when

Figure 3-2 Flow chart and timer description

III. Traffic Measurement Analysis

IV. Alarm Analysis