Saida Alim

Career Summary

I will be completing my Master of Teaching degree (English major,

Science minor) in November 2017. I have recently completed my
Bachelor of Arts degree in English and Cultural Studies. I commenced
my employment as an administrative assistant at the head office of a
high school. This position has enabled me to gain experience in
working with various computer software programs. My following
employments were in the retail industry and have led me to attending
customer service inquiries, cash handling and serving customers with
the purchase of store items.

Education
Master of Teaching (will be completed in 2017), English major, Science
minor, University of Western Australia

Bachelor of Arts (English and Cultural studies) 2015, University of Western

Australia

Graduated from Como Secondary College

Relevant Experience

Practicum teacher experience 1

Location: Lynwood Senior High School, Lynwood, Perth

Subject area: English

Year levels taught: year 8 general, year 8 EALS, year 12 General

English

Date of practicum: 22 May 2017-30 June 2017 (main teaching

practicum); 25 August 2017- 11 September 2017 (intervention
practicum)

Practicum teacher experience 2

Location: Rossmoyne Senior high school, Rossmoyne, Perth

Subject area: English

 Year levels taught: year 8 GAT, year 10 General, year 12 General
English

Date of practicum: 29 May 2016-16 June 2016; 14 August 2016- 1

September 2016

Key responsibilities:

Was responsible for the organisation and teaching of

several classes from different year levels.

Established positive relationships with students and staff

Both student- centred and teacher-directed learning took

place in the lessons. Students were given many
opportunities to engage in collaborative tasks such as
think-pair-share activities and small group activities

Incorporated ICT into some of the lessons

Worked closely with mentor teacher to plan effective

lesson plans

Continuously sought feedback from mentor teacher and

staff to improve in areas of teaching practice such as
developing effective learning activities in accordance
with the English Curriculum standards, increasing student
engagement and motivation, and implementing effective
classroom management strategies

Worked closely with two students with reading difficulties

over a period of 10 days

Participated in a moderation session

Participated in school events including PD sessions.

2009-
Position: Retail assistant
Service desk assistant
Checkout operator
Self service assistant
Kmart Belmont Forum
Cloverdale, Perth
2008-2009
Position: Retail assistant
 Kmart Carousel
Cannington, Perth
Responsibilities:
Assisting customers with the returns and exchange of clothing,
electronic goods and general merchandise.
Assisting the customers with inquiries about the store including-
information about store goods (sale price of the general
merchandise, goods on sale, return policy, location of store
items)
Working with a computerised cashier system with a barcode
scanner as well as an eftpos machine.
Multitasking at the service desk by catering to incoming phone
calls while managing the service desk-
Telephone inquiries: be able to assist customers with any
enquiries including whether we sell the items they are
enquiring about,
Know the appropriate phone numbers of the store
departments- toys, kitchen, electronic, apparel,
cosmetics, sporting & camping,
Transfer incoming calls to the appropriate store
departments.
Managing cash and payment systems in accordance with
company procedures and policies.
Make layby payments on store goods using the computerised
machine
Make source card payments
Produce store credit vouchers for returns and exchange items
Customer service greeting customers in a welcoming and
friendly manner
Ensuring that all areas are clean and adhere to the stores clear
floor policy and Health and Safety requirements.

Packing and arranging clothing, toys, food and other items in an
appropriate manner
Counting and preparing the register tills with appropriate amount
of cash ready for service
Clearing the register tills of cash at the end of the day by
accurate counting and storing of the cash remaining.
Making sure the checkout and surrounding areas are kept tidy
and items placed in order
Able to work effectively in a team and complete the required
duties on time
2007-2008
Position: Administration assistant
Responsibilities:
Collecting, sorting and maintaining electronic and paper files
Arrange essential emails and tax invoices
Organising and storing staff files
Proofreading and grammar

Skills and abilities

Communication Excellent oral effectively with

and written Ability to students and
skills communicate staff
 PowerPoint,
Can work Publisher,
Teamwork under pressure Excel
Enjoy and work
very well in a Independent Internet
team Can work Computer
environment independently. Software Email
Microsoft
Time efficient Office - Word,
and organised

Referees
Chris Leon Neil Russell Dr. Tony Hughes-
mentor teacher Mentor teacher d'Aeth
Associate Professor
Lynwood Senior Rossmoyne Senior University of
High School High School Western Australia
9354 0600 9259 2100 +61 8 6488 3495