Almarinez, Ariza Mae C

C3S

ISO 9001 : 2008 CERTIFICATION

ISO 9001:2008 certification has been in place for over a decade now and is used by both
customers and companies as a method of controlling their quality.

The Standard provides a framework to manage your business and ensure a philosophy of
continual improvement in all aspects of your business.

It is externally assessed on an ongoing basis to ensure these business practices are maintained.

The principles of ISO 9001:2008 are:

ISO 9001: 2008 is an international standard related to quality management system, applicable to any
organization from all types of business sectors and activities.
ISO 9001:2008 is based on eight quality management principles (all fundamental to good business
practice). When fully adopted, these principles can help improve your organizational performance:

Customer focus: organizations depends on their customers, and therefore need to shape
activities around the fulfillment of market need

Leadership: is needed to provide unity of purpose and direction

Involvement of people: creates an environment where people become fully involved in

achieving the organization's objectives

Process approach: to achieve organizational objectives, resources and activities need to be

managed as processes, with an understanding of how the outputs of one process affects the
inputs of another

System approach to management: the effectiveness and efficiency of the organization depends
on a systemized approach to work activities

Continual improvement: adopting this as a part of everyday culture is a key objective for an
organization

Fact based decision-making: effective decisions are based on the logical and intuitive analysis
of data and factual information

Mutually beneficial supplier relationships: such relationships will enhance theability to create
value.
BENEFITS OF ISO 9001:2008

Involves Top management in the improvement of the Quality management System

Facilitates the organization to become a customer-focused organization.

Ensures sustained customer satisfaction by producing, delivering services and providing

support functions that meet customer's needs and expectations.

Increases the effectiveness and efficiency of the organization through continual improvement
in systems and products /services quality.

In the Philippines 'ISO 9001:2008 standard' is widely used.

There are many ISO-standards; 'ISO 9001:2008' is just one of them.
To keep customers satisfied, the organization needs to meet their requirements.
The 'ISO 9001:2008' standard provides a tried and tested framework for taking a systematic approach
to managing the organization's processes so that they consistently turn out product that satisfies
customers' expectations.

ISO 9001:2008 is the standard that provides a set of standardized requirements for a quality
management system.
Some of the Philippines ISO certification requirements:
- monitoring processes to ensure they are effective;
- keeping adequate records;
- checking output for defects, with appropriate and corrective action where necessary;
- regularly reviewing individual processes and the quality system itself for effectiveness; and
facilitating continual improvement.
STI Education Services Group, Inc. (STI) is now officially ISO 9001:2008 certified.

The ISO
9001:2008
is an

international certification that indicates an institutions effectiveness and consistency in managing and
carrying out its system regulation. It has strengthened the institutions standing in its performance to
provide quality education that the students need. With an international accreditation, it has verified the
institutions world-class performance in its education delivery.
In a course of one year, the STI community worked together in achieving the ISO 9001:2008
certification and fulfilled the requirements that included extensive researching on the criteria of the
ISO; training sessions on proper documentation and internal quality audit provided by TUV Rheinland
Philippines Inc., an ISO certifying body; documentation of policies, processes, procedures, and work
instructions; and orientations given to STI employees.
The ISO 9001:2008 certification is a milestone for the institutions thrust towards academic excellence
by reaching global standards in its learning delivery system. This covers development of tertiary level
lesson plans, faculty training, and faculty certification.
The ISO certification is an illustrious accomplishment for STI. It has raised the bar of the institution
for reaching international-level performance. STIs goal is to give our students the best kind of
education that is relevant to the industries they will work in after graduation, and this accreditation has
strengthened our standing in the academic field, shares STI President & CEO Monico V. Jacob.
Following the accreditation, STI faces optimistic prospects for the future of education in the country,
and is continuously driven in improving its education delivery to maintain its high standards in
providing quality education that will benefit its students when they join the workforce.