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report presents an analysis of leadership theories, approaches, and styles of four candidates
for the job at Global Delivery Direct, the global delivery organisation in Norfolk. The main
objective of the paper is to identify company leader in the potential candidates who will fit
the twenty-first-century leadership model to be the head of the new boutique services
department. Among the key concepts addressed in this report are leadership theories, styles,
and approaches. In order to gain the purpose of the study, the comparative analysis was
performed. The data was obtained by considering results of the interview of the owner of the
For several years much effort has been devoted to the studies of leadership theories.
Previous research has demonstrated that there are four of them that had been popular at the
particular decade. As stated by Boundless (2016), Great Man theory was the first American
business leadership method in Post-War and Depression era. Daft (2008) suggested that
contingency theory existed during American business growth in 1960 80, influence theory
was in 1980 2000 and modern relational model of leadership emerged in 2000 (p. 68).
After studying the background information about Global Delivery Direct, prevalent
leadership theory, approach and style were identified. The data is shown in Table 1. In the
words of Adrian Cheng, the company stuff members have the modern philosophy that they
must give the customers the best of their time and service. For that reason, the companys
leadership theory is relational. The mission of the organisation is personal service and
friendliness. Consequently, its leadership style is servant. Its approach is to spend as much
Table 1.
In order to make right choice of the candidate to the new manager position, it was
necessary to analyze Rockfishs interview with them and deduce from their answers and
suggestions different values and attitudes to the role of leader. Table 2 outlines the obtained
results.
approach
Henrietta Raynard Great Man Transactional (as she To be objective,
(Rockfishs
conclusion)
Orson Hernandez Contingency theory Laisse-faire No approach
Jonathan Livingston Relationship theory Transformational To look for
leadership
opportunities and
encourage
employees
Adrianna Coyote Relationship theory Servant with the To encourage others
touch of
authoritarian
Table 2.
One of the most significant differences between all four candidates is their leadership
style choice. Since the first candidate, Henrietta Raynard likes Great Man theory where the
leader was considered as hero who controls everybody and everything. Furthermore, she
admitted that she wanted her opinions and suggestions to be always welcome. So, she seems
to be really authoritarian. On the contrary, second candidate Orson Hernandez is flexible and
make efforts for companys growth is the tendency of contingency theory of leadership.
Third candidate Jonathan Livingston has very firm handshake and constant eye
contact that are the signs of being confident, active and open. In addition, he believes good
relations with the followers to be one of the most important things of leadership and his
approach aims to look for new opportunities. This suggestion is an explanation of his
The last candidate Adrianna Coyote is the manager of Global Delivery Direct airport
station and is aware of how the company operated. She knows its shipping ways, policies,
and ethics. Her flexibility and innovative ideas are the peculiarities of relationship theory.
Since she tries to serve her employees by considering their needs, she demonstrates her
After comparing data from the two tables illustrating leadership skills of candidates
and organizational structure of Global Delivery Direct it is possible to determine what person
is the best fit for the job. Henrietta Raynard pays much attention to discipline of employees
and prefers stability. Besides that, her chosen leadership theory completely differs from
theory of the organization. For that reason, she is bad fit for Global Delivery Direct which
insightful, loyal and flexible than Raynard, understands the idea of a mobile packaging store.
Nevertheless, he is not sure to be the best fit because he does not have any leadership
approach and prefer contingency theory which is not similar to company's relationship one.
Unlike Hernandez, candidate Jonathan Livingston has virtually the same favourite
leadership theory as Global Delivery Direct. Furthermore, he knows about the company
policies and his current work is for IT department at competitive organisation. For this
reason, he can bring a big picture perspective to the new firm. So, Livingston has slightly
higher rating than Hernandez. Due to the fact that his leadership style is transformational, he
Candidate 1 No Fit 2 Bad Fit 3 Not Sure 4 Good Fit 5 Best Fit
Raynard +
Hernandez +
Livingston +
Coyote +
Table 3.
It can be seen from the table that Adrianna Coyote is the best fit for the job. This
candidate has entirely different leadership values from Raynard and Hernandez. She is
somewhat better prepared for the job than Livingston because she works at the airport station
of this organization. Coyote is totally aware of deadlines and culture of the company. Other
important reasons for this include her preference of exactly the same leadership theory and
servant style as Global Delivery Direct model. Since Adrianna Coyote is very authentic and
gives her employees the chance to be happy at their workplace she is recommended for the
job. It is essential for the company to hire her for that position because she has researched
To sum up, this paper has demonstrated an in-depth analysis of leadership skills,
values, and attitudes of different people. It has been made the estimation of their leadership
theories, styles, and approaches and found the candidate best fit for the manager position. It
has been shown that Adrianna Coyotes leadership approach was ideal for Global Delivery
Direct as she can make the necessary changes in its functional and organisational structures.
References:
Boundless. (2016, May 26). Four theories of leadership. (Version 9). Boundless Management.
management-textbook/leadership-9/defining-leadership-68/four-theories-of-
leadership-344-7580/
Daft, R. L. (2008). The leadership experience (5th ed.). Mason, OH: South-western Cengage
Learning.