Malayan Insurance Co., Inc., Yvonne S. Yuchengco, Atty. Emmanuel G. Villanueva, Sonny Rubin, Engr. Francisco Mondelo And Michael Requijo, petitioners Vs. Emma Concepcion L. Lin, respondents Commercial law; Insurance Code; Difference between a civil case before the RTC and an administrative case before the IC. Petitioners causes of action in the civil case are predicated on the insurers refusal to pay her fire insurance claim despite notice, proofs of losses and other supporting documents. The principal issue in the civil case is whether or not petitioner is entitled to the payment of her insurance claims and damages. On the other hand, the main issue in the administrative case is whether or not there was unreasonable delay or denial of the claims of petitioner, which will warrant the suspension of revocation of the insurers licenses. Only preponderance of evidence is required in the civil case, while substantial evidence is required to be established in the administrative case. Moreover, the procedures to be followed by the trial court is governed by the Rules of Court, while the IC has its own set of rules and it is not bound by the rigidities of the technical rules of procedure. FACTS: On January 4, 2010, respondent Lin filed a complaint for Collection of Sum of Money with Damages against the petitioners and RCBC. In her complaint, it is alleged that various loans from RCBC secured by 6 clustered warehouses were insured with Malayan against fire. On February 24, 2008, the 5 warehouses were gutted by fire. The Bureau of Fire Protection (BFP) issued a Fire Clearance Certification that the cause of fire was accidental. However, Malayan denied her insurance claim on the ground that the cause of fire was arson. Lin averred that RCBC refused to go after Malayan for the payment of loan though the mortgaged properties were already lost. On June 17, 2010, Lin filed before the Insurance Commission an administrative case against Malayan. Lin claimed that since it had been conclusively found that the cause of the fire was accidental, the sole issue to be resolved is whether Malayan should be held liable for unfair claim settlement practice under Sec. 241 in relation to Sec. 247 of the Insurance Code due to the unjustified refusal to settle her claim, and consequently, Malayans license to operate as a non-life insurance company should be suspended or revoked until it fully complies with the IC resolution ordering it to consider the BFPs findings. Malayan filed a motion to dismiss the civil case based on forum shopping. It held that the administrative case was instituted to prompt or incite IC into ordering Malayan to pay her insurance claim. However, the RTC denied the motion to dismiss, on the ground that the administrative case was distinct from the civil case. Petitioners sued out a Petition for Certiorari and Prohibition before the CA. The CA affirmed the RTC decision for the same reason that the issues raised and reliefs sought in the civil case was distinct from the administrative case. CA held that Lin had no duty at all to inform the RTC of the institution or pendency of the administrative case. ISSUE: Whether or not the administrative case may proceed alongside with the Civil Case? HELD: AFFIRMATIVE. Civil case before the trial court involving recovery of payment of the insureds insurance claim plus damages, can proceed simultaneously with an administrative case before the IC. The findings of the trial court will not necessarily cause the foreclosure of the administrative case before the IC, or vice versa. Though both involve the same parties, same set of facts and identical evidence, the two are still distinct from one another due to the issues to be resolved, the quantum of evidence, the procedures to be followed and the reliefs to be adjudged by these two bodies. Petitioners causes of action in the civil case are predicated on the insurers refusal to pay her fire insurance claim despite notice, proofs of losses and other supporting documents. The principal issue in the civil case is whether or not petitioner is entitled to the payment of her insurance claims and damages. On the other hand, the main issue in the administrative case is whether or not there was unreasonable delay or denial of the claims of petitioner, which will warrant the suspension of revocation of the insurers licenses. Only preponderance of evidence is required in the civil case, while substantial evidence is required to be established in the administrative case. Moreover, the procedures to be followed by the trial court is governed by the Rules of Court, while the IC has its own set of rules and it is not bound by the rigidities of the technical rules of procedure. While the possibility that these two bodies will come up with conflicting resolutions on the same issue is not far-fetched, the finding or conclusion of one would not necessarily be binding on the other given the differences in the issues involved, the quantum of evidence required and the procedures to be followed.