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On
Beginning of the system project is entirely creative. This does not come all of a
sudden, but it comes by result of discussion, consultation and contemplation.
Problem unsolved here can never be satisfactory eliminated later. It is therefore a
slow process.
4 Industry Introduction
5
Company Profile
Company History
Products & Services
Claims
6
Research Methodology
Data Collection
Sample Collection
Research Design
7 Data Analysis
8 Recommendations
10 Conclusion
11
Appendix
Bibliography
Questionnaire
EXECUTIVE SUMMARY
EXECUTIVE SUMMARY
HR professionals are more keenly aware than ever of their important role
stewarding the organization’s key asset: its talent. The war for talent has become
an inescapable reality. The business case for ‘being an attractive place to
work’ has never been stronger. Global presence and recruiting from outside
traditional markets means workforces become more diverse and geographically
dispersed. Developing a competitive, flexible talent management process today
is more important than ever for companies operating in their competitive
environment.
As HR becomes more important to the company, it also becomes more complex.
They are still relevant today:
1. Strategic partner
Participate in the formulation of corporate and divisional strategy, especially with
respect to the implications of strategic decisions on the culture and talent of the
company.
2. Functional expert
Put in places the right HR processes and policies to make strategy
implementation happen. We can only do this with an adequate understanding of
the roles and responsibilities required by each function.
Identify and develop the skills and talent required by the company’s particular
strategy to enable excellent strategy implementation.
4. Employee advocate
Ensure that people’s needs are met to create a win-win situation for both the
employer and the employee.
OBJECTIVES OF THE STUDY
Objective Of The Study
there.
SCOPE OF THE STUDY
Scope Of The Study
It’s a theory of Elagn that why the people get irritated with cell phone
calls in certain situation but not in others.
Selection
Promotions
Redundancy
Career development
HUMAN RESOURCE STRATEGY
HR STRATEGY
Role definition - the organisation structure is only as clear as the roles that it
consists of. Third Eyesight helps you to define the profile of each position, the
key deliverables from the role, and the relationships between roles.
Candidate short-listing and recruitment - people are not your biggest asset, the
right people are. Third Eyesight helps you to bring in the most appropriate
people for your company. Third Eyesight can develop a suitable candidate
profile, short list candidate resumes, carry out several levels of filter-interviews,
and carry out reference checks, before recommending candidates for your
consideration.
Faced with rapid change organizations need to develop a more focused and
coherent approach to managing people. In just the same way a business
requires a marketing or information technology strategy it also requires a human
resource or people strategy.
What kinds of people do you need to manage and run your business to meet
Culture: the beliefs, values, norms and management style of the organization
Organization: the structure, job roles and reporting lines of the organization
People: the skill levels, staff potential and management capability Human
resources systems: the people focused mechanisms which deliver the strategy -
employee selection, communications, training, rewards, career development, etc.
Frequently in managing the people element of their business senior managers
will only focus on one or two dimensions and neglect to deal with the others.
If you require an organization which really values quality and service you not only
have to retrain staff, you must also review the organization, reward, appraisal
and communications systems.
The pay and reward system is a classic problem in this area. Frequently
organizations have payment systems which are designed around the volume of
output produced. If you then seek to develop a company which emphasizes the
product's quality you must change the pay systems. Otherwise you have a
contradiction between what the chief executive is saying about quality and what
your payment system is encouraging staff to do.
There are seven steps to developing a human resource strategy and the active
involvement of senior line managers should be sought throughout the approach.
• Highlight the key driving forces of your business. What are they? e.g.
technology, distribution, competition, the markets.
• What are the implications of the driving forces for the people side of your
business?
• What is the fundamental people contribution to bottom line business
performance?
Vigorously research the external business and market environment. High light
the opportunities and threats relating to the people side of the business.
From this analysis you then need to review the capability of your personnel
department. Complete a SWOT analysis of the department - consider in detail
the department's current areas of operation, the service levels and competences
of your personnel staff.
Step 4: Conduct a detailed human resources analysis
Concentrate on the organization's COPS (culture, organization, people, HR
systems)
Identify the critical people issues namely those people issues that you must
address. Those which have a key impact on the delivery of your business
strategy.
• Prioritize the critical people issues. What will happen if you fail to address
them?
Remember you are trying to identify where you should be focusing your efforts
and resources.
Develop your action plan around the critical issues. Set targets and dates for the
accomplishment of the key objectives.
ON
MOTIVATION
To retain good staff and to encourage them to give of their best while at work
equires attention to the financial and psychological and even physiological
rewards offered by the organization as a continuous exercise.
Basic financial rewards and conditions of service (e.g. working hours per week)
are determined externally (by national bargaining or government minimum wage
legislation) in many occupations but as much as 50 per cent of the gross pay of
manual workers is often the result of local negotiations and details (e.g. which
particular hours shall be worked) of conditions of service are often more
important than the basics. Hence there is scope for financial and other
motivations to be used at local levels.
As staffing needs will vary with the productivity of the workforce (and the
industrial peace achieved) so good personnel policies are desirable. The latter
can depend upon other factors (like environment, welfare, employee benefits,
etc.) but unless the wage packet is accepted as 'fair and just' there will be no
motivation.
Hence while the technicalities of payment and other systems may be the concern
of others, the outcome of them is a matter of great concern to human resource
management.
Increasingly the influence of behavioral science discoveries are becoming
important not merely because of the widely-acknowledged limitations of money
as a motivator, but because of the changing mix and nature of tasks (e.g. more
service and professional jobs and far fewer unskilled and repetitive production
jobs).
• Highlight the key driving forces of your business. What are they? e.g.
technology, distribution, competition, the markets.
• What are the implications of the driving forces for the people side of your
business?
• What is the fundamental people contribution to bottom line business
performance?
Vigorously research the external business and market environment. High light
the opportunities and threats relating to the people side of the business.
• What impact will/ might they have on business performance?
• Consider skill shortages?
From this analysis you then need to review the capability of your personnel
department. Complete a SWOT analysis of the department - consider in detail
the department's current areas of operation, the service levels and competences
of your personnel staff.
• Identify the critical people issues namely those people issues that you
must address. Those which have a key impact on the delivery of your
business strategy.
• Prioritize the critical people issues. What will happen if you fail to address
them?
Remember you are trying to identify where you should be focusing your efforts
and resources.
about the way things have been done in the past. Think about the consequences
of taking various courses of action.
Consider the mix of HR systems needed to address the issues. Do you need to
improve communications, training or pay?
What are the implications for the business and the personnel function?
Once you have worked through the process it should then be possible to
translate the action plan into broad objectives. These will need to be broken
down into the specialist HR Systems areas of:
• employee reward
• employee selection and recruitment
• manpower planning
• communication
Develop your action plan around the critical issues. Set targets and dates for the
accomplishment of the key objectives.
Step 7: Implementation and evaluation of the action plans
The ultimate purpose of developing a human resource strategy is to ensure that
the objectives set are mutually supportive so that the reward and payment
systems are integrated with employee training and career development plans
In order to avoid the gaps between strategy and execution that Ulrich (1990) and
others have described, today’s approaches to HR strategy should avoid past
mistakes. Among the problems to be avoided are:
Many experts suggest that the last major area in which a company can make
significant improvements is in Human Resources. Using this resource to its best
advantage is a means to maximize the effectiveness of all of the other systems
and procedures already in place.
If you can't show that a large number of quality applicants consider a firm's
environmental record as one of their primary criteria for selecting a job, you'll
never get senior management to buy into a major green recruiting effort.
During orientation, ask those who accepted jobs what criteria they used to make
the decision.
Finally, contact those who rejected your offers three to six months down the line
to identify positives and negatives. Use this information to modify your recruiting
processes and focus.
Benchmark.
Search the Web, benchmark with college recruiters and work with recruiting
consultants to identify the best practices of other firms. Use this competitive
analysis to gauge your success and to plan your future actions.
Make sure that both "what you do" and the results of those efforts are prominent
on your corporate careers Web site. Include your recycling statistics, as well as
whether you are carbon neutral, limit greenhouse gases or win environmental
awards. Include narrative or video profiles of your environmentally conscious
employees.
If your company policies allow, link your corporate jobs site on major (but
primarily nonpolitical) environmental Web sites.
Be talked about
If you have a strong environmental record, it's important to get "written up" in
business, professional and industry publications as well as in newspapers and on
TV.
Work with the PR department to identify which of your practices are most likely to
be appealing to the media and designate an individual to be available for
interviews.
It's also critical to constantly scan the Web to identify and quickly counter any
"negative" comments on your environmental record (e.g., Starbucks has done an
excellent job but Apple is currently struggling in this area).
Recruitment advertising
If you use brochures or paper recruiting materials, make sure they're from
recyclable stock and that it says so on the document.
Job descriptions
Make sure that, where possible, job descriptions for high-volume hiring positions
include responsibilities for minimizing negative environmental impacts.
This is critical because if job seekers don't see being environmentally friendly
integrated into "every job" at the company, they might see your "green recruiting"
as merely a PR effort.
Interviews.
Provide managers with "green" fact sheets to use during interviews. If you are
really aggressive, provide candidates with a side-by-side comparison showing
how your firm's environmental record is superior to other firms they might be
considering.
Sourcing.
One of the best ways to strengthen your environmental image is to hire lots of
environmentally friendly employees who can spread your "green" story through
word of mouth.
Have your recruiting team identify the sources that produce the highest-quality
environmentally friendly candidates.
Having your employees spreading the word will help both recruiting and product
sales.
If you have the resources, proactively seek out employees who are highly visible
in environmental circles and ask them specifically to talk up your firm, to seek out
candidates and to provide you with names.
Awards.
Advisory group.
Products
Obviously, applicants want to know that the products they are helping to produce
are environmentally friendly. This means putting pressure on product advertising
and marketing to include in your product ads and packaging the fact that your
products are eco-friendly.
In some industries, how you treat vendors and outsourced work can be important
(i.e., Starbucks, Nike).
Value statements.
Make sure that your corporate goals, values and even corporate business
objectives include environmental elements.
Annual report
Because some applicants take the time to read your annual report, make sure it
includes sections that highlight your environmental record and the fact that you
recruit environmentally friendly employees.
If your firm uses bio-diesel fuel, pays fair market value to suppliers, is energy-
efficient or if it buys "carbon offsets," highlight these selling points.
Employee benefits.
Consider adding holistic health options, paid time to volunteer for environmental
causes, matching donations to green causes, and support for alternative
transportation options to your benefit package.
Reward criteria.
Because whatever you measure improves and adding rewards to the equation
makes the behavior improve even faster, your green-recruiting effort must have
metrics and rewards tied to it.
Some of the metrics you want to include are the percentage of candidates aware
of your strong environmental record, the number who reject offers because of a
poor record and the percentage of new hires who say your environmental record
was one of their top-five reasons for accepting the offer.
.
COMPANY PROFILE
HISTORY OF HR COMPANY
The team behind Human Resource… consultancy services has a total HR and
Service industry experience of more than a decade. As we said it's the team,
which makes your corporate entity a success story. We at Human Resource…
can help you build the team you have been looking for, from the front end
associates of your organization to the top line executives who can formulate and
implement the winning strategies.
One could argue that the HR field dates back to the first working arrangements
between master craftspeople and their apprentices. Before the industrial
Revolution, working arrangements involved close relationships between mentors
and apprentices dedicated to learning a particular trade. Apprentices were often
required to live in the shop or home of the master craftsperson. If an apprentice
was injured or sick, the master's family was responsible for restoring the young
worker's health and welfare. Master and apprentice shared in good times and
bad, in profit and in loss.
The usefulness of this age-old relationship came to an abrupt end with the
advent of the Industrial Age. In one powerful stroke, the notion of work moved
from guilds and home shops to steam-driven factories. The introduction of the
assembly line brought a need for low-skilled employees capable of performing
repetitive tasks. Management philosophy at the turn of the century was
epitomized by Henry Ford, who often wondered why workers brought their heads
to work when all he really needed was their hands and feet.
Assembly line production required that large numbers of people come together
work, but these workers were interchangeable and, to some extent, expendable,
because few skills were required for most factory jobs. Employers' attentions
focused on consumer demands, the speed at which new machines produced
goods and the processes that drove production -- concerns that were sometimes
placed well ahead of the needs of employees.
The personnel administration movement
By the late 1800s, people problems were a very real concern in the workplace.
For the average blue-collar worker, most jobs were low-paying, monotonous and
unsafe. Some industries experienced difficulty recruiting and retaining employees
because of the poor working conditions workers were exposed to. As the means
of production continued to shift from farmlands and guilds to city factories,
concerns grew about wages, safety, child labor and 12-hour workdays. Workers
began to band together in unions to protect their interests and improve living
standards. Government stepped in to provide basic rights and protections for
workers.
It's believed that the first personnel management department began at the
National Cash Register Co. (NCR). NCR faced a major strike at the turn of the
century but eventually defeated the union after a lockout in 1901. After this
difficult union battle, company President John H. Patterson decided to improve
worker relations by organizing a personnel department to handle grievances,
discharges, safety and other employee issues. The department also kept track of
pending legislation and court decisions and these first personnel managers
provided training for supervisors on new laws and practices.
NCR was not alone in its efforts to address employee grievances. Other
employers were looking for management solutions that would alleviate employee
disenchantment. Many attempted to ease labor unrest by increasing wages.
Although industrial giants were beginning to understand that they had to do more
than just hire and fire if they were going to meet consumer demands for products,
most of the objectives of early personnel professionals were one-sided. Business
leaders still viewed the work itself as infinitely more important than the people
doing it, and production rates remained the top concern. Because employers
believed employees would accept more rigid standards if they received extra pay
and benefits, most employer-sponsored business solutions were aimed at
making employees more efficient.
April 2004, A new dept was setup to handle the recruitment needs for
Marine, Oil & Gas Engineering & Managerial positions., We source
for local, PR, Malaysian, Indian and others nationalities with many years of
working experience in these industries.
Jun 2007. Launched recruitment activities for Banking & Finance sector.
HR CONSULTANCY DEALS WITH THESE COMPANIES:
• ICICI PRUDENTIAL,
• METLIFE INDIA,
• ING VYASA,
• KOTAK MAHINDRA,
• BIRLA SUNLIFE,
• BHARTI AXA.
Posts:
Job Profile: (AMPC & MPC) – Recruit HNI (High net worth individuals) –
professionals such as chartered accountants, tax consultants, teacher, doctors,
lawyers, politicians, etc.
Both APMC & MPC constitute & form their team & have to report directly to
Area Manager.
Candidate Profile:
Posts:
incentives.
Candidate Profile:
Candidate Profile:
JOB PROFILE:
Recruiting agents/ advisor and guide develop & motive them to generate
business.
Posts:
Candidate Profile:
JOB PROFILE:
Recruiting agents/ advisor and guide, develop & motive them to generate
business.
Posts:
Candidate Profile:
JOB PROFILE:
Recruiting agents/ advisor and guide, develop & motive them to generate
business.
Posts:
Candidate Profile:
Posts
Job Profile: (SM) –: recruiting agents/ advisor and guide, develop & motive
them to generate business.
Candidate profile