UNCLASSIFIED/NON CLASSIFI

ENGLISH-FRENCH EMERGENCY MANAGEMENT

GLOSSARY OF TERMS
LEXIQUE ANGLAIS-FRANAIS
DE LA GESTION DES SITUATIONS DURGENCE

December 2011/Dcembre 2011

 UNCLASSIFIED/NON CLASSIFI 1

ACKNOWLEDGEMENTS

The Province of Ontarios Emergency Management Glossary of Terms was produced as part of
Ontarios continuous improvement process for emergency management. The development of this
Glossary was undertaken by a Working Group comprised of EMO staff and volunteers who contributed
their time and effort.

The following references were consulted during the development of this document: the Canadian Oxford
Dictionary, the Emergency Management and Civil Protection Act, the Municipal Act, various ministries,
the Australian Emergency Management Glossary; CSA Z1600 standard on Emergency Management
and Business Continuity Programs; NFPA 1600 standard on Disaster/Emergency Management and
Business Continuity Programs; Disaster Recovery Institute (DRI) Glossary of Terms; Federal
Emergency Management Agency (FEMA) Mutual Aid Glossary; Incident Management System (IMS) for
Ontario Glossary of Key Terms; International Organization for Standardization (ISO) 31000-10; ISO
TC223; Public Safety Canada (PSC) Glossary, and United Nations (UN) Terminology on Disaster Risk
Reduction. For specific IMS terminology please refer to the IMS for Ontario Glossary of Key Terms.

This Glossary covers a wide range of Emergency management terminology. Nevertheless, users should
also consult other plans and guidelines for terminologies that may not be found in this Glossary.

EMO gratefully acknowledges the generous contributions made by the members of the Working Group
as listed below:

Andrenacci, Anna Emergency Management Ontario

Etkin, David York University
Howe, Sarah Emergency Management Ontario
Kovacs, Paul Institute for Catastrophic Loss Reduction (ICLR)
Kowalski, Matthew Emergency Management Ontario
Lazarus, Ray Program Manager Emergency Management Ontario
Martel Patricia Emergency Management Ontario
Meyers, Ron Canadian Standards Association (CSA)
Moore, Joseph Emergency Management Ontario
Stone, Jonathan Emergency Management Ontario
Webb, Lorraine Co-Chair Emergency Management Ontario
Zikovitz, Gary Chair Ministry of the Environment

We would also like to thank the Terminology Advisory Services of the Government Translation Service
for their collaboration.

This publication is subject to periodic reviews. If you have comments please forward them to:
Emergency Management Ontario
Ministry of Community Safety and Correctional Services
77 Wellesley Street West, Box 222
Toronto, ON M7A 1N3
Tel: (416) 314-3723: Fax: (416) 212-3498
Email: askemo@ontario.ca
Website: www.ontario.ca/emo
December 2011-Dcembre 2011
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REMERCIEMENTS

Le lexique de la gestion des situations durgence de la province de lOntario est publi dans le cadre des
efforts continus de la province en vue damliorer la gestion des situations durgence. Llaboration de ce
lexique a t confie un groupe de travail compos de membres du personnel de Gestion des situations
durgence Ontario (GSUO) et de bnvoles qui y ont consacr beaucoup de temps et defforts.
Le groupe de travail a consult diverses sources pour produire ce document, dont le dictionnaire Oxford
canadien (pour la version anglaise du lexique), la Loi sur la protection civile et la gestion des situations
durgence, la Loi sur les municipalits et divers ministres, ainsi que les documents suivants : Australian
Emergency Management Glossary; norme CSA Z1600, Programmes de gestion des mesures d'urgence et
de continuit des activits; norme NFPA 1600, Standard on Disaster/Emergency Management and Business
Continuity Programs; Disaster Recovery Institute (DRI) Glossary of Terms; Federal Emergency Management
Agency (FEMA) Mutual Aid Glossary; glossaire du Systme ontarien de gestion des incidents (SGIO);
norme ISO 31000-10 (Organisation internationale de normalisation); documentation du comit technique
ISO TC223; glossaire de Scurit publique Canada et Terminologie pour la prvention des risques de
catastrophe (UNSDR). Pour tout terme qui relve spcifiquement du Systme de gestion des incidents
(SGI), veuillez-vous reporter au Glossaire des termes cls du SGI de lOntario.
Ce lexique contient de nombreux termes relatifs la gestion des situations durgence. Nanmoins, les
utilisateurs devraient consulter dautres plans ou lignes directrices sils cherchent un terme quils ne
trouveraient pas dans le lexique.
GSUO remercie les membres du groupe de travail, dont la liste figure ci-aprs, pour leur gnreuse
contribution :
Andrenacci, Anna Gestion des situations durgence Ontario
Etkin, David Universit York
Howe, Sarah Gestion des situations durgence Ontario
Kovacs, Paul Institut de Prvention des Sinistres Catastrophiques (IPSC)
Kowalski, Matthew Gestion des situations durgence Ontario
Lazarus, Ray chef de programme Gestion des situations durgence Ontario
Martel Patricia Gestion des situations durgence Ontario
Meyers, Ron Association canadienne de normalisation (CSA)
Moore, Joseph Gestion des situations durgence Ontario
Stone, Jonathan Gestion des situations durgence Ontario
Webb, Lorraine coprsidente Gestion des situations durgence Ontario
Zikovitz, Gary prsident Ministre de lEnvironnement
Nous aimerions galement remercier le Service de consultations terminologiques du Service de traduction
du gouvernement pour leur collaboration.
Cette publication fera lobjet de rvisions priodiques. Si vous avez des commentaires, veuillez les faire
parvenir aux coordonnes suivantes :
Gestion des situations durgence Ontario
Ministre de la Scurit communautaire et des Services correctionnels
77, rue Wellesley Ouest, C.P. 222
Toronto (Ontario) M7A 1N3
Tlphone : 416 314-3723
Tlcopieur : 416 212-3498
Courriel: askemo@ontario.ca
Site Web: www.ontario.ca/emo
December 2011-Dcembre 2011

English / Anglais
acceptable risk
The level of potential losses that a society
or community considers acceptable given
existing social, economic, political,
cultural, technical and environmental
conditions.
activation
Decisions and actions taken to implement
a plan, a procedure or to open an
emergency operations centre.
after-action report (AAR)
A report that documents the performance
of tasks related to an emergency, exercise
or planned event and, where necessary,
makes recommendations for
improvements.
alternate service delivery location
A secondary physical location (other than
the primary workplace) from which to
deliver critical programs and services and
to implement program recovery
procedures.
approved
Formally accepted by a position in
authority such as a Minister, CEO or
Municipal Head of Council.
assessment
The evaluation and interpretation of
available information to provide a basis for
decision-making.
authority having jurisdiction
The organization (political or private),
office, or individual responsible for
approving a plan, program, procedure or
expenditure or having ownership of
equipment, materials, or a facility.
UNCLASSIFIED/NON CLASSIFI 3
French / Franais
risque acceptable
Niveau de pertes potentielles juges
acceptables par une socit ou une
collectivit compte tenu de ses conditions
sociales, conomiques, politiques,
culturelles, techniques et
environnementales.
activation
Dcisions et mesures prises pour mettre
en uvre un plan ou une procdure ou
pour ouvrir un centre des oprations
durgence.
compte-rendu aprs action (CRAA)
Document faisant tat des tches
accomplies en rapport avec une situation
durgence, un exercice ou une activit
planifie et pouvant contenir au besoin
des recommandations aux fins
d'amlioration.
lieu de remplacement pour la
prestation des services
Lieu secondaire (autre que le lieu de
travail principal) depuis lequel les services
et programmes essentiels peuvent tre
fournis et les procdures de
rtablissement mises en uvre.
approuv
Accept officiellement par une personne
en situation dautorit, comme un ministre,
un directeur gnral ou le prsident dun
conseil municipal.
valuation de linformation
Dtermination et interprtation des
renseignements disponibles en vue
d'orienter la prise de dcisions.
autorit comptente
Organisme (public ou priv), bureau ou
particulier responsable de lapprobation
dune procdure ou propritaire dun
quipement, de matriaux ou dune
installation.
December 2011-Dcembre 2011

English / Anglais
biological hazard
A virus, bacterium, micro organism,
fungus, prion, biological toxin or micro
toxin produced by organisms capable of
negatively affecting humans, animals or
plants.
buffer zone
In a planning context this zone is intended
to separate the public and other facilities
from the consequences of an incident
involving hazardous materials. This zone
describes the allowable land uses around
a hazardous facility.
building code
A set of ordinances or regulations and
associated standards intended to control
aspects of the design, construction,
materials, alteration and occupancy of
structures that are necessary to ensure
human safety and welfare, including
resistance to collapse and damage.
business impact analysis (BIA)
A process designed to prioritize business
functions by assessing the potential
quantitative (financial) and qualitative
(non-financial) impact that might result if
an organization was to experience a
service disruption.
business resumption
The process for restarting business
functions and services following a
disruption.
catastrophe
An emergency of particularly severe
proportions.
UNCLASSIFIED/NON CLASSIFI 4
French / Franais
danger biologique
Virus, bactries, microorganismes,
champignons, toxines biologiques ou
microtoxines produits par des organismes
susceptibles de nuire aux humains, aux
animaux ou aux plantes.
zone tampon
Dans le domaine de lamnagement du
territoire, zone prvue pour sparer le
public et dautres installations des
consquences dun incident li des
matires dangereuses. Cette zone dcrit
les utilisations du sol autorises autour
dun tablissement dangereux.
code du btiment
(synonyme : code de la construction)
Ensemble dordonnances ou de
rglements et de normes connexes
destins rgir certains aspects de la
conception, de la construction, des
matriaux, de la transformation et de
lusage des structures, y compris la
rsistance leffondrement et aux dgts,
afin dassurer la scurit et le bien-tre
des tres humains.
analyse des rpercussions sur les
activits
Processus conu pour classer les
fonctions oprationnelles dun organisme
par ordre de priorit en valuant les
rpercussions possibles, sur le plan
quantitatif (financier) et qualitatif (autre
que financier de linterruption dun service.
reprise des activits
Mesures prises pour reprendre les
activits et rtablir la fourniture des
services la suite dune perturbation.
catastrophe de grande envergure
Situation durgence d'ampleur et de
gravit particulirement leves.
December 2011-Dcembre 2011

English / Anglais
chemical, biological, radiological,
nuclear and explosive (CBRNE)
incident
This is an incident that involves a
chemical, biological, radiological, nuclear
and/or explosive situation that may require
a response by specialized teams and
equipment.
cold site
An alternate facility that has in place the
basic infrastructure required to function as
an operations centre or to assist in the
recovery of critical business functions or
information systems, but does not have
any pre-installed computer hardware or
telecommunications equipment.
cold zone
An uncontaminated area where workers
and equipment could be assembled
without risk of exposure to hazardous
conditions.
command
The act of directing, ordering, or
controlling by virtue of explicit statutory,
regulatory, or delegated authority.
communications
Advisories, directives, information and
messages that are transmitted.
community
A generic term that includes both
municipalities and First Nations.
comprehensive emergency
management
It is an all-encompassing risk-based
approach to emergency management that
includes prevention, mitigation,
preparedness, response and recovery
measures.
UNCLASSIFIED/NON CLASSIFI 5
French / Franais
incident chimique, biologique,
radiologique, nuclaire et explosif
(CBRNE)
Incident mettant en jeu une substance
chimique, biologique, radiologique,
radioactive et/ou explosive dans des
circonstances exigeant lintervention
dquipes et de matriel spcialiss.
site de reprise froid
Installation de remplacement comprenant
linfrastructure de base ncessaire pour
servir de centre des oprations ou pour
faciliter la reprise d'activits essentielles
ou de systmes dinformation, mais qui
nest pas quipe initialement de matriel
informatique ou dquipement de
tlcommunications.
zone froide
Zone non contamine o les travailleurs
et lquipement peuvent tre rassembls
sans risque dtre exposs des
conditions dangereuses.
commandement
Acte de diriger, d'ordonner ou de contrler
en vertu d'une autorit lgislative,
rglementaire ou dlgue explicite.
communications
Avis, directives, information et messages
transmis.
collectivit
Terme gnrique dsignant la fois les
municipalits et les Premires nations.
gestion complte des situations
durgence
Approche complte de gestion des
situations durgence qui sappuie sur
l'analyse des risques et inclut des
mesures de prvention, dattnuation, de
prparation, dintervention et de
rtablissement.
December 2011-Dcembre 2011

English / Anglais
consequence
The outcome of an event or situation
expressed qualitatively or quantitatively,
being a loss, injury or disadvantage.
continuity of operations plan
A plan developed and maintained to direct
an organizations internal response to an
emergency.
crisis management
From a business continuity planning
perspective, this term refers to the overall
coordination of an organizations response
to a crisis in an effective, timely manner,
with the goal of avoiding or minimizing
damage to the organizations profitability,
reputation, and ability to operate.
critical infrastructure (CI)
Interdependent, interactive,
interconnected networks of institutions,
services, systems and processes that
meet vital human needs, sustain the
economy, protect public safety and
security, and maintain continuity of and
confidence in government.
critical infrastructure assurance (CIA)
The application of risk management and
business continuity management
processes and techniques for the purpose
of reducing the vulnerabilities of critical
infrastructure in both the physical and
cyber realms by decreasing the
frequency, duration and scope of
disruptions and facilitating response and
recovery.
UNCLASSIFIED/NON CLASSIFI 6
French / Franais
consquence
Rsultat dune situation ou dun
vnement, exprim qualitativement ou
quantitativement, quil sagisse dune
perte, dune lsion ou dun inconvnient
plan de continuit des oprations
Plan mis au point et tenu jour pour
guider les mesures quune organisation
doit prendre linterne en situation
durgence.
gestion des crises
Dans le contexte de la planification de la
continuit des oprations, ce terme fait
rfrence la coordination globale, de
faon efficace et opportune, des mesures
prises par une organisation en situation
de crise dans le but d'viter ou de
minimiser les rpercussions ngatives sur
sa profitabilit, sa rputation et sa
capacit poursuivre ses activits.
infrastructure essentielle
Rseaux interdpendants, interactifs et
interconnects dinstitutions, de services,
de systmes et de processus qui
rpondent aux besoins vitaux des tres
humains, soutiennent lconomie,
protgent la scurit publique, assurent la
continuit des services gouvernementaux
et maintiennent la confiance du public
envers le gouvernement.
protection des infrastructures
essentielles
Application des principes et techniques de
la gestion des risques et de la gestion de
la continuit des oprations dans le but de
rduire la vulnrabilit des infrastructures
essentielles, tant dans le monde matriel
que virtuel, en rduisant la frquence, la
dure et la porte des perturbations et en
facilitant lintervention et le rtablissement.
December 2011-Dcembre 2011

English / Anglais
critical infrastructure assurance
program (CIAP)
A province-wide program to identify
Ontarios critical systems infrastructure,
facilities, technologies, networks, assets,
processes, and services; assess the
interconnectedness and
interdependencies of these critical
systems, and develop strategies to
increase the resiliency of these critical
systems.
critical response team (CRT)
Within a business continuity plan this term
refers to the team responsible for initiating
the organizations internal response to
ensure safety of staff and initiate
evacuation if required during a service
disruption.
damage assessment
An appraisal or determination of the
effects of a disaster on people, property,
the environment, the economy and/or
services.
UNCLASSIFIED/NON CLASSIFI 7
French / Franais
programme de protection des
infrastructures essentielles (PPIE)
Programme de porte provinciale mis en
place pour dresser la liste des systmes
essentiels de lOntario (infrastructure,
installations, technologies, biens,
processus et services), en valuer
linterconnexion et linterdpendance, et
laborer des stratgies pour en
augmenter la rsilience.
quipe dintervention prioritaire (EIP)
Dans le contexte dun plan de
continuation des oprations, quipe
responsable du lancement des mesures
durgence de lorganisation linterne afin
dassurer la scurit du personnel et de
dclencher au besoin lvacuation lors
dune perturbation de service.
valuation des dgts
valuation ou dtermination des effets
dun sinistre sur les ressources humaines,
matrielles, conomiques et naturelles.
December 2011-Dcembre 2011

English / Anglais
declaration of emergency
A signed declaration made in writing by
the Head of Council or the Premier of
Ontario in accordance with the
Emergency Management and Civil
Protection Act. This declaration is usually
based on a situation or an impending
situation that threatens public safety,
public health, the environment, critical
infrastructure, property, and/or economic
stability and exceeds the scope of routine
community emergency response.
municipal declaration of
emergency: A declaration of
emergency made by the Head of
Council of a municipality, based on
established criteria.
provincial declaration of
emergency: A declaration of
emergency made by the Lieutenant
Governor in Council or the Premier
of Ontario, based on established
criteria.
deputy
A fully qualified individual who, in the
absence of a superior, can be delegated
the authority to manage a functional
operation or perform a specific task. In
some cases, a deputy can act as relief for
a superior and, therefore, must be fully
qualified in the position. Deputies can be
assigned to the Incident Commander,
General Staff and Branch Directors.
UNCLASSIFIED/NON CLASSIFI 8
French / Franais
dclaration de situation durgence
Dclaration crite et signe par le
prsident du conseil ou le premier ministre
de lOntario, conformment la Loi sur la
protection civile et la gestion des
situations durgence. Cette dclaration est
gnralement base sur une situation ou
une situation imminente qui menace la
scurit publique, la sant publique,
lenvironnement, les infrastructures
essentielles, les biens-fonds ou la stabilit
conomique et qui dpasse ltendue de
lintervention habituelle de la collectivit
en cas durgence.
dclaration de situation
durgence municipale :
Dclaration de situation durgence
par le prsident du conseil dune
municipalit en fonction de critres
tablis.
dclaration de situation
durgence provinciale :
Dclaration de situation durgence
par le premier ministre ou le
lieutenant-gouverneur en conseil
en fonction de critres tablis.
adjoint (pour un homme);
adjointe (pour une femme)
Personne pleinement qualifie qui, en
l'absence d'un suprieur, on peut
dlguer le pouvoir de grer une
opration fonctionnelle ou d'accomplir une
tche prcise. Dans certains cas, un
adjoint peut prendre la relve de son
suprieur. Il doit donc tre pleinement
qualifi pour occuper ce poste. Des
adjoints peuvent tre affects au
commandant des oprations sur le lieu de
l'incident, l'tat-major gnral et aux
chefs des directions.
December 2011-Dcembre 2011

English / Anglais
disaster
A serious disruption to an affected area,
involving widespread human, property,
environmental and / or economic impacts,
that exceed the ability of one or more
affected communities to cope using their
own resources.
disaster area
A geographic area within which a disaster
has occurred.
dispatch
The ordered movement of a resource or
resources to an assigned operational
mission or an administrative move from
one location to another.
division
The partition of an incident into
geographical areas of operation. Divisions
are established when the number of
resources exceeds the manageable span
of control of the Operations Chief. A
division is located within the IMS
organization between the branch and
resources in the Operations Section.
donations management
The management of donations (services,
funds, material goods and volunteers)
during an emergency by any level of
government whose aim is to provide
victims of disasters with as much support
as possible by effective and efficient
channelling of offers from the public
and/or private sectors.
UNCLASSIFIED/NON CLASSIFI 9
French / Franais
sinistre (synonyme : catastrophe)
Perturbation grave, dans une rgion
donne, ayant dimportants impacts sur le
plan humain, matriel, conomique ou
environnemental, ces impacts tant tels
que la ou les collectivits affectes ne
peuvent les surmonter avec leurs seules
ressources.
zone sinistre
Zone gographique touche par un
sinistre.
rpartition
Mouvement ordonn dune ou de
plusieurs ressources affectes une
mission oprationnelle, ou dplacement
administratif d'un emplacement un
autre.
division
Subdivision du lieu de l'incident en zones
oprationnelles gographiques. Des
divisions sont cres lorsque lampleur
des ressources dpasse l'tendue des
responsabilits que le chef des oprations
peut raisonnablement grer. Dans la
hirarchie du systme de gestion des
incidents, une division est situe entre la
direction et les ressources de la Section
des oprations.
gestion des dons
Action dadministrer des ressources
donnes (sous forme de services,
d'argent, de matriel ou de biens) et de
grer des bnvoles durant une situation
durgence, par nimporte quel palier de
gouvernement, dans le but dapporter aux
victimes le plus de soutien possible, par
des canaux efficaces et efficients daide
provenant du secteur priv ou du secteur
public.
December 2011-Dcembre 2011

English / Anglais
emergency
A situation or an impending situation that
constitutes a danger of major proportions
that could result in serious harm to
persons or substantial damage to property
and that is caused by the forces of nature,
a disease or other health risk, an accident
or an act whether intentional or otherwise
(Emergency Management and Civil
Protection Act).
emergency area
A geographic area within which an
emergency has occurred or is about to
occur, and which has been identified,
defined and designated to receive
emergency response actions.
emergency control group (ECG)
A group composed of senior staff and
employees of an organization, and others
that may be involved in directing that
organizations response to an emergency
including, the implementation of its
emergency response plans and
procedures.
emergency information (EI)
Information about an emergency that can
be disseminated in anticipation of an
emergency or during an emergency. It
may provide situational information or
directive actions to be taken by the public.
UNCLASSIFIED/NON CLASSIFI 10
French / Franais
situation durgence
Situation ou situation imminente
dangereuse un point tel quelle
risquerait de causer un grave prjudice
des personnes ou dimportants
dommages des biens et qui est due
un flau de la nature, une maladie ou
autre risque pour la sant, un accident
ou un acte intentionnel ou autre. (Terme
dfini dans la Loi sur la protection civile et
la gestion des situations durgence).
zone de crise
Zone gographique o une situation
durgence existe ou est imminente, et qui
a t dsigne pour recevoir des services
dintervention en cas durgence.
groupe de matrise des situations
d'urgence (GMSU)
Groupe, compos notamment de cadres
suprieurs et demploys dune
organisation, charg de diriger
lintervention de lorganisation en situation
durgence, notamment la mise en uvre
du plan dintervention et des mesures
durgence.
information sur la situation durgence;
informations sur la situation durgence;
information sur les situations durgence;
informations sur les situations durgence
Renseignements au sujet dune situation
durgence qui sont diffuss en prvision
dune situation durgence ou au cours de
celle-ci. Ces renseignements peuvent
fournir des dtails sur la situation ou des
directives sur les mesures que le public
doit prendre.
December 2011-Dcembre 2011

English / Anglais
Emergency Information Centre (EIC)
A designated facility that is properly
equipped to monitor and coordinate
emergency information activities including
the dissemination of information to the
public.
Emergency Information Officer (EIO)
An individual responsible for acting as the
primary public and media contact for
emergency information requirements.
emergency management (EM)
Organized activities undertaken to
prevent, mitigate, prepare for, respond to
and recover from actual or potential
emergencies.
Emergency Management Ontario
(EMO)
EMO is a division within the Ministry of
Community Safety and Correctional
Services with overall provincial
emergency management responsibility.
EMO is responsible for the coordination,
promotion, development, implementation
and maintenance of effective emergency
management programs throughout
Ontario and for the coordination of these
programs with the federal government.
emergency management program
A risk-based program consisting of
prescribed elements that may include
prevention, mitigation, preparedness,
response and recovery activities.
UNCLASSIFIED/NON CLASSIFI 11
French / Franais
Centre dinformation sur les situations
durgence (CISU)
Installation dsigne et quipe des
moyens ncessaires pour faire le suivi et
assurer la coordination des activits
dinformation sur la situation durgence, y
compris la diffusion dinformation au
public.
agent dinformation sur les situations
durgence (AISU) (pour un homme);
agente dinformation sur les situations
durgence (AISU) (pour une femme)
Personne remplissant les fonctions de
personne-ressource principale pour
informer le public et les reprsentants des
mdias sur la ou les situations d'urgence.
gestion des situations durgence
Activits organises de prvention,
dattnuation, de prparation,
dintervention et de rtablissement, en cas
de situation durgence relle ou possible.
Gestion des situations durgence
Ontario (GSUO)
GSUO est une division du ministre de la
Scurit communautaire et des Services
correctionnels qui a la responsabilit
globale de la gestion des situations
durgence dans la province. GSUO est
notamment charge de la coordination, de
la promotion, de llaboration, de la mise
en uvre et du suivi de programmes
efficaces de gestion des situations
durgence ainsi que de veiller la
coordination entre ces programmes et
ceux du gouvernement fdral.
programme de gestion des situations
durgence
Programme fond sur l'analyse des
risques et comprenant des lments
prescrits pouvant inclure des mesures de
prvention, dattnuation, de prparation,
dintervention et de rtablissement.
December 2011-Dcembre 2011

English / Anglais
Emergency Management Program
Committee (EMPC)
A management team that oversees the
development, implementation and
maintenance of an organizations
emergency management program.
Emergency Management Program
Coordinator (EMPC)
A position designated to develop,
implement and maintain an organizations
emergency management program.
emergency management program
standards
Common criteria used to develop,
implement, maintain and measure the
performance of an emergency
management program.
Emergency Operations Centre (EOC)
A designated and appropriately equipped
facility where officials from an
organization(s) assemble to manage the
response to an emergency or disaster.
emergency plan
A plan developed and maintained to direct
an organizations external and/or internal
response to an emergency.
emergency response organization
A group (public, private or volunteer),
trained in emergency response that may
be called upon to respond to an
emergency situation.
UNCLASSIFIED/NON CLASSIFI 12
French / Franais
comit du programme de gestion des
situations durgence
quipe de gestion charge de superviser
llaboration, la mise en uvre et la tenue
jour du programme de gestion des
situations durgence dune organisation.
coordonnateur du programme de
gestion des situations durgence (pour
un homme); coordonnatrice du
programme de gestion des situations
durgence (pour une femme)
Personne charge de diriger llaboration,
la mise en uvre et la tenue jour du
programme de gestion des situations
durgence dune organisation.
normes applicables au programme de
gestion des situations durgence
Critres communs utiliss pour laborer,
mettre en uvre, tenir jour et mesurer
lefficacit dun programme de gestion des
situations durgence.
Centre des oprations durgence (COU)
Installation dsigne et quipe des
moyens ncessaires, o les reprsentants
dune ou plusieurs organisations se
runissent pour grer lintervention en cas
d'urgence ou de sinistre.
plan de mesures durgence (synonyme :
plan durgence)
Plan mis au point et tenu jour pour
guider lintervention dune organisation
linterne et/ou lexterne en situation
durgence.
organisation dintervention en situation
durgence
Groupe (public, priv ou bnvole) de
personnes formes lintervention
durgence et auquel on peut faire appel
pour intervenir en situation durgence.
December 2011-Dcembre 2011

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emergency response plan
A plan developed and maintained to direct
an organizations external response to an
emergency.
evaluation
The process of assessing the
effectiveness of an emergency
management program, plan and/or
exercise etc.
executive authority
The Premier or a minister designated by
the Premier, who exercises the
emergency powers available under the
Emergency Management and Civil
Protection Act, R.S.O. 1990, c.E.9.
exercise
A simulated emergency in which players
carry out actions, functions, and
responsibilities that would be expected of
them in a real emergency. Exercises can
be used to validate plans and procedures,
and to practice prevention, mitigation,
preparedness, response, and recovery
capabilities. (For further information on
types of exercises please see the
Provincial Exercise Guidelines).
Finance and Administration Section
Within IMS, the section responsible for the
financial and cost analysis support to an
incident.
UNCLASSIFIED/NON CLASSIFI 13
French / Franais
plan dintervention en cas d'urgence
(synonyme : plan dintervention en
situation durgence)
Plan mis au point et tenu jour pour
guider lintervention externe dune
organisation en situation durgence.
valuation
Processus consistant valuer lefficacit
dun programme, plan, exercice ou autre
lment de gestion des situations
durgence.
autorit excutive
Le premier ministre de lOntario ou le
ministre dsign par le premier ministre,
qui assume les pouvoirs en situation
durgence que lui confre la Loi sur la
protection civile et la gestion des
situations durgence. L.R.O. 1990, c. E.9.
exercice
Simulation dune situation durgence dans
laquelle les participants agissent,
remplissent les fonctions et assument les
responsabilits dans la capacit qui serait
attendue deux dans une situation
durgence relle. Les exercices peuvent
tre utiliss pour valuer lefficacit des
plans et procdures et pour mettre
lpreuve les capacits de prvention,
dattnuation, de prparation,
dintervention et de rtablissement. (Pour
plus de dtails sur les diffrents types
dexercices, veuillez vous reporter aux
Lignes directrices provinciales relatives
aux exercices.)
Section des finances et de
ladministration
Au sein du SGI, section charge de
fournir des services de soutien en matire
de finances et danalyse des cots durant
un incident.
December 2011-Dcembre 2011

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hazard Identification
A structured process for identifying those
hazards which exist within a selected area
and defining their causes and
characteristics.
hazard
A phenomenon, substance, human
activity or condition that may cause loss of
life, injury or other health impacts,
property damage, loss of livelihoods and
services, social and economic disruption,
or environmental damage. These may
include natural, technological or human-
caused incidents or some combination of
these.
hazardous material
A substance (gas, liquid or solid) capable
of causing harm to people, property, the
environment, the economy and/or
services, e.g., a toxic, flammable or
explosive substance.
Heavy Urban Search and Rescue
(HUSAR) Team
A multi-service, multi-skilled, and multi-
functional task force that is trained and
prepared to locate, treat and remove
persons trapped in collapsed structures.
UNCLASSIFIED/NON CLASSIFI 14
French / Franais
identification des dangers
Mthode utilise pour cerner les dangers
prsents dans une zone donne et en
dterminer les causes et caractristiques.
danger (synonyme : ala)
Phnomne, substance, activit humaine
ou condition pouvant causer des pertes
de vies humaines, des blessures ou
dautres effets sur la sant, des
dommages matriels, des pertes de
moyens de subsistance et de services,
des perturbations socio-conomiques ou
des dommages lenvironnement. Ces
dangers peuvent tre dorigine naturelle,
technologique ou humaine, ou une
combinaison de ces facteurs.
Note : Les Nations Unies proposent le
terme ala dans son document
Terminologie pour la prvention des
risques de catastrophe, publi en 2009.
matire dangereuse
Substance (gaz, liquide ou solide)
susceptible de nuire aux personnes, aux
biens, lenvironnement, lconomie ou
des services, par ex., une matire
inflammable, explosive ou toxique.
quipe de recherche et de sauvetage
en milieu urbain laide dquipement
lourd (quipe RSMUEL)
quipe polyvalente et multifonctionnelle
ayant reu une formation et un
entranement spcialiss pour localiser,
retirer des dcombres et traiter des
personnes bloques dans des structures
qui se sont effondres.
December 2011-Dcembre 2011

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hot zone (also referred to as the
exclusion zone)
Is the area where contamination may
occur. The primary activities performed in
this area are hazard assessment, control
of the release or hazard and rescue.
Personnel working in the hot zone wear
high-level personal protective equipment
required for that site.
human-caused hazard
A hazard which results from direct human
action, either intentional or unintentional.
(e.g., terrorism, civil disorder etc.).
impact
The negative effect of a hazardous
incident on people, property, the
environment, the economy and/or
services.
incident
An occurrence or event that requires an
emergency response to protect people,
property, the environment, the economy
and/or services.
incident action plan (IAP)
Within IMS, an oral or written plan
containing general objectives reflecting
the overall strategy for managing an
incident. It may include the identification of
operational resources and assignments. It
may also include attachments that provide
direction and important information for
management of the incident during one or
more operational periods.
UNCLASSIFIED/NON CLASSIFI 15
French / Franais
zone chaude (synonymes : zone
dexclusion, zone restreinte, zone
rouge)
Zone prsentant un risque de
contamination. Les principales activits
menes dans cette zone sont lvaluation
des dangers, la matrise du danger ou du
dgagement ou de lmission de matires
dangereuses et les oprations de
sauvetage. Le personnel qui travaille dans
la zone chaude porte de lquipement de
protection individuelle adapt aux
caractristiques du site.
danger dorigine humaine
Danger rsultant directement dun acte
humain, commis intentionnellement ou
non (p. ex., acte de terrorisme, dsordre
civil, etc.).
impact
Rpercussion ngative dun incident
dangereux sur les personnes, les biens,
lenvironnement, l'conomie ou les
services.
incident
vnement qui exige une intervention
d'urgence afin de protger les personnes,
les biens, lenvironnement, lconomie ou
les services.
plan daction en cas dincident (PAI)
Dans le contexte du systme de gestion
des incidents, plan verbal ou crit
contenant des objectifs gnraux qui
tiennent compte de la stratgie globale de
gestion des incidents. Il peut inclure la
dsignation des ressources
oprationnelles et des tches et peut
galement inclure des pices jointes qui
fournissent des directives et des
renseignements importants concernant la
gestion de l'incident au cours dune ou de
plusieurs phases oprationnelles.
December 2011-Dcembre 2011

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Incident Command/Incident
Commander (IC)
The entity/individual responsible for all
incident activities, including the
development of strategies and tactics and
the ordering and release of resources.
The IC has overall authority for conducting
incident operations and is responsible for
the management of all incident
operations.
Incident Management System (IMS)
A standardized approach to emergency
management encompassing personnel,
facilities, equipment, procedures, and
communications operating within a
common organizational structure. The
IMS is predicated on the understanding
that in any and every incident there are
certain management functions that must
be carried out regardless of the number of
persons who are available or involved in
the emergency response.
intelligence
Knowledge, information or data that may
increase situational awareness of an
event or an impending event.
interoperability
The ability of organizations and systems
to exchange information, communicate
effectively and work well together. This
applies to technological and functional
interoperability.
UNCLASSIFIED/NON CLASSIFI 16
French / Franais
commandant des oprations sur le lieu
de l'incident (CI) (pour un homme);
commandante des oprations sur le
lieu de l'incident (CI) (pour une femme)
Personne physique ou morale
responsable de toutes les activits lies
lincident, notamment l'laboration de
stratgies et de tactiques ainsi que
l'ordonnancement et la libration des
ressources. Le CI assume l'autorit et la
responsabilit globales des oprations
relatives l'incident et est charg de la
gestion de toutes les oprations relatives
celui-ci.
systme de gestion des incidents (SGI)
Dmarche uniformise en matire de
gestion des situations durgence qui
englobe les oprations lies au personnel,
aux installations, au matriel, aux
procdures et aux communications au
sein d'une structure organisationnelle
commune. Le SGI repose sur la prmisse
que, dans le cadre de tout incident, il faut
s'acquitter d'un certain nombre de
fonctions de gestion, sans gard au
nombre de personnes disponibles ou qui
interviennent dans la situation d'urgence.
renseignement
Information ou donnes sensibles
susceptibles de mieux renseigner sur les
circonstances dun vnement en cours
ou imminent.
interoprabilit
Capacit dorganisations ou de systmes
changer de linformation,
communiquer efficacement et bien
travailler ensemble. Linteroprabilit peut
tre aussi bien sur le plan technologique
que fonctionnel.
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 UNCLASSIFIED/NON CLASSIFI 17

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land use planning amnagement du territoire

The process undertaken by public Processus entrepris par les autorits
authorities to identify, evaluate and decide publiques afin didentifier, dvaluer et de
on different options for the use of land to dterminer les diffrentes options
help mitigate and prevent disasters by possibles pour lutilisation des terres dans
discouraging settlements and construction le but d'attnuer les effets des sinistres et
of key installations in hazard-prone areas. de rduire les risques en dcourageant
linstallation et la construction de
structures vitales dans les zones risque.
Liaison Officer (LO) agent de liaison (AL) (pour un homme);
An individual assigned the responsibility to agente de liaison (AL) (pour une femme)
act as a link between his or her Personne charge de la coordination
organization and other organizations. entre lorganisation dont elle fait partie et
les autres organisations.
Logistics Section Section de la logistique
Within IMS the section responsible for Dans le contexte du systme de gestion
providing facilities, services, and material des incidents, section charge de fournir
support for the incident. les installations, les services et le soutien
matriel sur le lieu de l'incident.
lower tier municipality municipalit de palier infrieur
A lower tier municipality is the most basic Unit de base dadministration locale.
unit of local government and includes Peut tre constitue dun canton, dune
townships, towns, and cities within a ville ou dune cit au sein dun comt ou
county or region, but excludes single tier dune rgion, l'exclusion d'une
municipalities. municipalit palier unique.
Ministry Action Group (MAG) Groupe daction ministriel (GAM)
The Ministry Action Group (MAG) is Groupe compos de chaque sous-
composed of the deputy minister or ministre ou remplaant dsign du
designate of the ministry, the senior ministre, du haut fonctionnaire du
ministry official appointed to the ministrys ministre nomm au comit du
emergency management program programme de gestion des situations
committee, the ministrys emergency d'urgence du ministre, du coordonnateur
management program coordinator; and du programme de gestion des situations
such other ministry employees as may be d'urgence du ministre et de tout autre
appointed by the minister. The group employ du ministre que nomme le
shall direct the ministrys response in an ministre. Le groupe dirige l'intervention du
emergency, including the implementation ministre en situation d'urgence, y
of the ministrys emergency plan. compris la mise en uvre du plan de
mesures d'urgence du ministre.

December 2011-Dcembre 2011


English / Anglais
mitigation
Actions taken to reduce the adverse
impacts of an emergency or disaster.
Such actions may include diversion or
containment measures to lessen the
impacts of a flood or a spill.
municipality
Municipality means a geographic area
whose inhabitants are incorporated
(Municipal Act).
mutual aid agreement
An agreement developed between two or
more emergency services to render aid to
the parties of the agreement. These types
of agreements can include private sector
emergency services when appropriate.
mutual assistance agreement
An agreement developed between two or
more jurisdictions to render assistance to
the parties of the agreement. Jurisdictions
covered with these types of agreements
could include neighbouring, cities,
regions, provinces or nations.
natural hazard
A naturally occurring event such as a
forest fire, flood and/or severe weather
that has the potential to harm people,
property, the environment, the economy
and/or services.
non-governmental organization (NGO)
An entity with a common interest or focus
that is not created by a government, but
may work cooperatively with
governments.
UNCLASSIFIED/NON CLASSIFI 18
French / Franais
attnuation
Mesures prises afin de rduire les effets
dune situation durgence ou dun sinistre.
Il peut sagir notamment de mesures de
confinement ou de dtournement afin de
rduire limpact dune inondation ou dun
dversement accidentel.
municipalit
Zone gographique dont les habitants
sont constitus en personne morale. (Loi
sur les municipalits).
entente d'assistance mutuelle
Accord conclu entre au moins deux
services durgence pour venir en aide aux
parties laccord. Ces types dentente
peuvent inclure des services d'urgence du
secteur priv, selon les circonstances.
entente d'aide mutuelle
Accord conclu entre au moins deux
territoires de comptence pour venir en
aide aux parties laccord. Exemples de
territoires de comptence viss par ce
type dentente : quartiers, villes, rgions,
provinces ou pays.
danger naturel
Phnomne naturel comme un feu de
fort, une inondation ou un temps violent
susceptibles de nuire aux personnes, aux
biens, lenvironnement, lconomie ou
des services.
organisation non gouvernementale
(ONG)
Entit dont les membres ont des intrts
communs et qui n'est pas cre par un
gouvernement, mais qui peut collaborer
avec les gouvernements.
December 2011-Dcembre 2011

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Ontario Disaster Relief Assistance
Program (ODRAP)
This is an assistance program designed to
help municipalities, individuals, farmers,
small business, and non-profit
organizations get back on their feet after a
natural disaster. It is intended to cover
the costs of returning essential items to
pre-disaster condition for people who
have suffered damage in designated
disaster areas.
Operations Section
Within IMS, the section responsible for all
tactical incident operations. It normally
includes subordinate branches, divisions,
and/or groups.
Planning Section
Within IMS, the section responsible for the
collection, evaluation, and dissemination
of operational information related to the
incident, and for the preparation and
documentation of the IAP. This section
also maintains information on the current
and forecasted situation and on the status
of resources assigned to the incident.
preparedness
Actions taken prior to an emergency or
disaster to ensure an effective response.
These actions include the formulation of
emergency response plans, business
continuity/continuity of operations plans,
training, exercises, and public awareness
and education.
UNCLASSIFIED/NON CLASSIFI 19
French / Franais
Programme ontarien de secours aux
sinistrs (POSS)
Programme provincial daide financire
conu pour aider les municipalits, les
particuliers, les agriculteurs, les petites
entreprises et les organismes but non
lucratif se remettre sur pied aprs une
catastrophe naturelle. Il vise couvrir les
cots engags pour remettre les biens
essentiels en ltat o ils taient avant le
sinistre dans les rgions dclares zones
sinistres.
Section des oprations
Dans le contexte du systme de gestion
des incidents, section charge de toutes
les oprations tactiques la suite
d'incidents. Elle comprend normalement
des directions, des divisions et/ou des
groupes.
Section de la planification
Dans le contexte du systme de gestion
des incidents, section charge de la
collecte, de l'valuation et de la diffusion
des renseignements oprationnels lis
l'incident, ainsi que de la prparation et de
la documentation du PAI. Cette section
met galement jour les renseignements
sur la situation actuelle et prvue ainsi
que sur l'tat des ressources affectes
l'incident.
prparation
Mesures prises avant une situation
durgence ou un sinistre pour assurer une
intervention efficace. Exemples :
formulation dun plan dintervention en cas
durgence et dun plan de continuit des
activits/oprations, formation, exercices,
sensibilisation du public et ducation.
December 2011-Dcembre 2011

English / Anglais
prevention
Actions taken to stop an emergency or
disaster from occurring. Such actions may
include legislative controls, zoning
restrictions, improved operating
standards/procedures or critical
infrastructure management.
private sector
A business or industry not owned or
managed by any level of government.
probability
The likelihood of an event occurring that
may result in an emergency, disaster or
service disruption.
Provincial Disaster Assessment Team
(PDAT)
A multi-ministry recovery response team
that is dispatched to a community to
assess damage following a disaster event
and to recommend on a financial disaster
assistance program for recovery.
Provincial Emergency Operations
Centre (PEOC)
A fully equipped facility maintained by
Emergency Management Ontario (EMO)
that can be activated in response to, or in
anticipation of, emergencies. The PEOC
is staffed with appropriate representatives
from ministries that have been delegated
responsibilities for those emergencies as
well as EMO staff. It serves as an initial
point-of-contact for the affected
municipality and federal interests.
UNCLASSIFIED/NON CLASSIFI 20
French / Franais
prvention
Mesures prises afin dempcher la
survenance dune situation durgence ou
dun sinistre. Ces mesures peuvent
inclure des contrles lgislatifs, des
restrictions en matire de zonage, des
normes et procdures de fonctionnement
amliores ou la gestion de linfrastructure
essentielle.
secteur priv
Entreprise ou industrie qui nappartiennent
pas un palier de gouvernement et ne
sont pas gres par un palier de
gouvernement.
probabilit
Survenance prvisible dun vnement
susceptible de causer une situation
durgence, un sinistre ou une perturbation
de services.
quipe provinciale dvaluation la
suite dun sinistre (EPES)
quipe pluriministrielle dintervention en
vue du rtablissement envoye dans une
collectivit pour valuer les dgts la
suite dun sinistre et recommander un
programme daide financire pour le
rtablissement.
Centre provincial des oprations
d'urgence (CPOU)
Installation entirement quipe qui
relve de Gestion des situations
durgence Ontario et qui peut tre active
en cas durgence ou en prvision dune
situation durgence. Le CPOU est dot
dun nombre appropri de reprsentants
des ministres auxquels des
responsabilits ont t dlgues pour
grer ces situations durgence ainsi que
de membres du personnel de GSUO. Le
Centre sert de point de contact initial pour
la municipalit touche et les intervenants
fdraux intresss.
December 2011-Dcembre 2011

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Provincial Emergency Response Team
(PERT)
A response team comprised of relevant
provincial officials that is dispatched to
provide advice and assistance to local
authorities during an emergency or
disaster.
Provincial Nuclear Emergency
Response Plan (PNERP)
A Cabinet approved emergency response
plan for nuclear facility emergencies
mandated under the Emergency
Management and Civil Protection Act and
maintained by the Province of Ontario.
public awareness program
A program that provides generic
information to the broader public to raise
awareness about emergency
management and suggests ways to
reduce the risk of loss of life and property
damage in the event of an emergency.
public education program
A program that provides focused
information to a target audience to
educate about protective actions to
reduce the risk of life and property
damage, in the event of an emergency.
public sector
All government services at the municipal,
provincial and federal levels.
reception centre
Usually located outside the impact zone of
the emergency, the reception centre is a
place where evacuees can go to register,
receive assistance for basic needs,
information and referral to a shelter if
required.
UNCLASSIFIED/NON CLASSIFI 21
French / Franais
quipe provinciale dintervention en
cas durgence (EPIU)
quipe dintervention compose de
fonctionnaires provinciaux qui est
envoye sur les lieux pour fournir conseils
et assistance aux autorits locales lors
dune situation durgence ou dun sinistre.
Plan provincial dintervention en cas
durgence nuclaire (PPIUN)
Plan, approuv par le Conseil des
ministres, pour intervenir en cas de
situation durgence lie aux installations
nuclaires. Ce plan est exig par la Loi
sur la protection civile et la gestion des
situations durgence et administr par la
province de lOntario.
programme de sensibilisation du
public
Programme qui diffuse des
renseignements gnriques au grand
public sur la gestion des situations
durgence et suggre des moyens de
rduire le risque de perte de vies et de
dommages matriels en cas durgence.
programme dducation du public
Programme qui fournit des
renseignements prcis un public cible
sur les mesures de protection qui lui
permettront de rduire le risque de perte
de vies et de dommages matriels en cas
durgence.
secteur public
Ensemble des services gouvernementaux
offerts par les administrations
municipales, provinciale et fdrale.
centre de rception
Situ gnralement lextrieur de la
zone dimpact de la situation durgence,
endroit o les personnes vacues sont
accueillies et o elles peuvent sinscrire,
recevoir de laide pour leurs besoins
essentiels, sinformer et tre diriges au
besoin vers un refuge.
December 2011-Dcembre 2011
 UNCLASSIFIED/NON CLASSIFI 22

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recovery rtablissement
The process of restoring a stricken Processus visant ramener une
community to a pre-disaster level of collectivit sinistre aux conditions
functioning. This may include the normales davant la situation durgence.
provision of financial assistance, repairingCe processus peut inclure la fourniture
buildings and/or restoration of the dune assistance financire, la rparation
environment. de btiments ou la restauration de
lenvironnement.
recovery plan plan de rtablissement
An emergency plan that is developed and Plan de mesures durgence labor et
maintained to recover from an emergency gr afin de reprendre le cours normal
or disaster. des activits aprs une situation
durgence ou un sinistre.
recovery point objective (RPO) objectif de point de reprise (OPR)
The maximum amount of data loss an Perte maximale de donnes quune
organization can sustain during an event. organisation peut supporter la suite dun
incident.
recovery time objective (RTO) objectif de temps de reprise (OTR)
The period of time within which systems, Priode pendant laquelle des systmes,
applications, or functions must be des logiciels ou des fonctions doivent tre
recovered after an outage. RTOs are restaurs aprs une interruption. Les OTR
often used as the basis for the servent souvent de base pour
development of recovery strategies, and llaboration des stratgies de
as a determinant as to whether or not to rtablissement ainsi que de facteur
implement the recovery strategies during dterminant pour dcider sil y a lieu ou
a disaster situation. non de mettre en uvre ces stratgies
la suite dun sinistre.
resilience rsilience
The ability to resist, absorb, accommodate Capacit de rsister aux effets dun
and recover from the effects of a hazard in danger, de les absorber, de sy adapter et
a timely and efficient manner. de se rtablir, efficacement et en temps
opportun.
resource management gestion des ressources
Efficient incident management requires a Mthodologie utilise pour dterminer les
system for identifying available resources ressources disponibles tous les niveaux
at all levels to enable timely and afin daccder facilement et sans retard
unimpeded access to resources needed aux ressources ncessaires pour se
to prepare for, respond to, or recover from prparer faire face un incident,
an incident. Resource management under intervenir pendant l'incident et se rtablir
the IMS includes mutual-aid / mutual- par la suite. La gestion des ressources
assistance agreements, and resource dans le cadre du SGI comprendre les
mobilization protocols. ententes d'aide mutuelle et d'assistance
mutuelle ainsi que les protocoles de
mobilisation des ressources.
December 2011-Dcembre 2011

English / Anglais
resources
These are personnel and major items of
equipment, supplies, and facilities
available or potentially available for
assignment to incident operations and for
which status is maintained. Resources are
described by kind and type and may be
used in operational or support capacities.
response
The provision of emergency services and
public assistance or intervention during or
immediately after an incident in order to
protect people, property, the environment,
the economy and/or services. This may
include the provision of resources such as
personnel, services and/or equipment.
restricted zone
The area, within which exposure control
measures are likely to be needed, based
on the results of field monitoring.
risk
The product of the probability of the
occurrence of a hazard and its
consequences.
risk assessment
A methodology to determine the nature
and extent of risk by analyzing potential
hazards and the evaluation of
vulnerabilities and consequences.
Safety Officer (SO)
A member of the Command Staff
responsible for monitoring and assessing
safety hazards or unsafe situations and
for developing measures for ensuring
personnel safety.
UNCLASSIFIED/NON CLASSIFI 23
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ressources
Personnel, quipement important,
fournitures et installations qui sont
disponibles, ou susceptibles de ltre,
pour les oprations lies un incident et
dont on fait le suivi. Les ressources sont
dcrites selon leur nature et leur type et
peuvent tre utilises pour les fonctions
oprationnelles ou de soutien.
intervention
Prestation de services durgence,
dassistance au public ou dintervention
pendant un incident ou immdiatement
aprs afin de protger les personnes, les
biens, lenvironnement, lconomie ou les
services. Il peut sagir notamment de la
prestation de ressources en personnel ou
de services ou de la fourniture de
matriel.
zone daccs restreint
Zone dans laquelle des mesures de
contrle de lexposition seront
vraisemblablement ncessaires, compte
tenu des rsultats de la surveillance sur le
terrain.
risque
Produit de la probabilit quun danger se
produise et de ses consquences.
valuation des risques
Mthodologie visant dterminer la
nature et ltendue des risques au moyen
de lanalyse des risques potentiels et de
lvaluation des vulnrabilits et des
consquences.
agent de scurit (AS) (pour un homme);
agente de scurit (AS) (pour une
femme)
Membre de l'tat-major charg de la
surveillance et de l'valuation des dangers
ou des situations risque, ainsi que de
l'laboration de mesures visant assurer
la scurit du personnel.
December 2011-Dcembre 2011

English / Anglais
severity
The extent of disruption and/or damages
associated with a hazard.
shall
This term is used to specify mandatory
requirements.
should
This term is used to specify recommended
practices.
single-tier municipality
Includes a separated municipality that is
geographically located within a county /
region but is not a part of the county /
region for municipal purposes. Single-tier
municipalities also include all northern
municipalities where there is no upper-tier
governance at the District level. A Single-
tier municipality has responsibilities for all
local services to their residents.
site
The geographical location of an incident.
span of control
The number of individuals a supervisor is
responsible for, usually expressed as the
ratio of supervisors to individuals.
Typically the span of control is between
1:3 and 1:7.
staging area
Location established where resources can
be placed while awaiting a tactical
assignment. The Operations Section
manages Staging Areas.
standard
Common criteria used to measure
performance.
UNCLASSIFIED/NON CLASSIFI 24
French / Franais
gravit
tendue des perturbations et/ou des
dommages causs par un danger.
doit/doivent
Terme servant indiquer une exigence
obligatoire.
devrait/devraient
Terme servant indiquer des pratiques
recommandes.
municipalit palier unique
Municipalit distincte qui se trouve
gographiquement au sein dun comt ou
dune rgion, mais qui ne fait pas partie
de ce comt ou de cette rgion aux fins
municipales. Les municipalits palier
unique comprennent notamment toutes
les municipalits du Nord o il ny a pas
dadministration locale de palier suprieur
au niveau du district. Une municipalit
palier unique assume la responsabilit de
tous les services locaux fournis ses
rsidents.
lieu de lincident (forme abrge : lieu)
Zone gographique o lincident est
survenu.
tendue des responsabilits
Nombre de personnes sous la
responsabilit d'un superviseur,
gnralement exprim sous forme de ratio
entre le nombre de superviseurs et le
nombre de personnes quils supervisent.
Gnralement, une tendue des
responsabilits approprie se situe entre
1:3 et 1:7.
zone de rassemblement
Emplacement dtermin o lon peut
runir les ressources dans lattente de
leur affectation tactique. La Section des
oprations gre les zones de
rassemblement.
norme
Critres communs utiliss pour mesurer la
performance.
December 2011-Dcembre 2011

English / Anglais
technological hazard
A hazard which results from the failure or
misuse of technology, either intentional or
unintentional such as a power outage,
cyber attack etc.
telecommunications
Is the transmission and/or receipt of
messages, for the purpose of
communicating over some distance, via a
range of technical systems including radio
and microwave communications, as well
as fibre optics, satellites and the Internet.
threat
A person, thing or event that has the
potential to cause harm or damage.
time critical services
These are services that cannot be
interrupted for more than a predetermined
period of time without significantly
impacting the organization.
twinning (or partnership)
The process by which communities enter
into arrangements or twin with
communities well outside their own
geographic area in order to provide
resources to assist in an emergency
response effort.
unorganized territory
A geographic area without municipal
organization.
upper tier municipality
An upper tier municipality is a county or
region. Upper-tier municipality" means a
municipality of which two or more lower-
tier municipalities form part for municipal
purposes (Municipal Act)
vulnerability
The susceptibility of a community, system
or asset to the damaging effects of a
hazard.
UNCLASSIFIED/NON CLASSIFI 25
French / Franais
danger technologique
Danger qui rsulte de la dfaillance ou de
la mauvaise utilisation, intentionnelle ou
non, dune technologie. Exemples : panne
dlectricit, cyberattaque, etc.
tlcommunications
Transmission et/ou rception de
messages sur une certaine distance par
divers moyens, notamment par radio,
systme micro-ondes, fibre optique,
satellite et Internet.
menace
Personne, chose ou vnement considr
comme une cause probable de prjudice
ou de dommage.
services prioritaires
Services qui ne peuvent pas tre
interrompus pendant plus dun certain
temps dtermin lavance sans avoir de
rpercussions importantes pour
lorganisation.
jumelage (synonyme : partenariat)
Processus par lequel des collectivits
concluent des ententes ou se
jumellent avec dautres collectivits
lextrieur de leur rgion gographique, en
vue de se fournir mutuellement des
ressources en cas durgence.
territoire non rig en municipalit
Rgion gographique sans organisation
municipale.
municipalit de palier suprieur
Compt ou rgion. Municipalit dont font
partie deux municipalits de palier
infrieur ou plus aux fins municipales (Loi
sur les municipalits).
vulnrabilit
Susceptibilit dune collectivit, dun
systme ou dun bien subir les effets
dommageables dun danger.
December 2011-Dcembre 2011
 UNCLASSIFIED/NON CLASSIFI 26

English / Anglais French / Franais

warm zone zone tide

An area adjacent to a hot zone where Zone adjacente une zone chaude, o
decontamination of personnel and lon procde la dcontamination du
equipment takes place. personnel et de lquipement.

December 2011-Dcembre 2011