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Chapter 10

Accounting Information Systems and Internal Controls

True / False Questions

1. The Sarbanes-Oxley Act of 2002 (SOX) 2002 requires the management of all companies and their
auditors to assess and report on the design and effectiveness of internal control over financial
reporting annually.

True False

2. According to the Sarbanes-Oxley Act of 2002, it is the responsibility of the Board of Directors to
establish and maintain the effectiveness of internal control.

True False

3. In a computerized environment, internal controls can be categorized as general controls and


application controls.

True False

4. Internal controls guarantee the accuracy and reliability of accounting records.

True False

5. Segregation of duties reduces the risk of errors and irregularities in accounting records.

True False

6. The chief executive officer is ultimately responsible for enterprise risk management.

True False

10-1
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
7. The risk of a company's internal auditing processes failing to catch the misstated dollar amount of
revenue on the company's income statement is classified as inherent risk.

True False

8. Processing controls are IT general controls.

True False

9. COBIT (Control Objectives for Information and related Technology) is a generally accepted
framework for IT governance in the U.S.

True False

10. The main objective of the ISO 27000 series is to provide a model for establishing, implementing,
operating, monitoring, maintaining, and improving information security.

True False

11. Given the requirement of the Sarbanes-Oxley Act of 2002 (SOX), the Public Company Accounting
Oversight Board (PCAOB) established the Securities and Exchange Commission (SEC) to provide
independent oversight of public accounting firms.

True False

12. Public Company Accounting Oversight Board (PCAOB) Auditing Standard No. 5 (AS 5) encourages
auditors to start from the basic/bottom of financial records to identify the key controls.

True False

13. Corporate governance is a set of processes and policies in managing an organization with sound
ethics to safeguard the interests of its stakeholders.

True False

10-2
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
14. Internal control is a process consisting of ongoing tasks and activities. It is a means to an end, not
an end in itself.

True False

15. A firm must establish control policies, procedures, and practices that ensure the firm's business
objectives are achieved and its risk mitigation strategies are carried out.

True False

Multiple Choice Questions

16. According to COSO, which of the following components of the enterprise risk management
addresses an entity's integrity and ethical values?

A. Information and communication


B. Internal environment.
C. Risk assessment.
D. Control activities.

17. Which of the following items is one of the eight components of COSO's enterprise risk
management framework?

A. Operations.
B. Reporting.
C. Monitoring.
D. Compliance.

10-3
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
18. In a large pubic corporation, evaluating internal control procedures should be responsibility of:

A. Accounting management staff who report to the CFO.


B. Internal audit staff who report to the board of directors.
C. Operations management staff who report to the chief operation officer.
D. Security management staff who report to the chief facilities officer.

19. Which of the following represents an inherent limitation of internal controls?

A. Bank reconciliations are not performed on a timely basis.


B. The CEO can request a check with no purchase order.
C. Customer credit check not performed.
D. Shipping documents are not matched to sales invoices.

20. Which of the following is the best way to compensate for the lack of adequate segregation of
duties in a small organization?

A. Disclosing lack of segregation of duties to external auditors during the annual review.
B. Replacing personnel every three or four years.
C. Requiring accountants to pass a yearly background check.
D. Allowing for greater management oversight of incompatible activities.

21. Review of the audit log is an example of which of the following types of security control?

A. Governance.
B. Detective.
C. Preventive.
D. Corrective.

10-4
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McGraw-Hill Education.
22. Which of the following is not a component of internal control as defined by COSO?

A. Control environment.
B. Control activities.
C. Inherent risk
D. Monitoring.

23. Which of the following is considered an application input control?

A. Run control total.


B. Edit check.
C. Reporting distribution log.
D. Exception report.

24. Which of the following control activities should be taken to reduce the risk of incorrect processing
in a newly installed computerized accounting system?

A. Segregation of duties.
B. Ensure proper authorization of transactions.
C. Adequately safeguard assets.
D. Independently verify the transactions.

25. Which of the following statement is correct regarding internal control?

A. A well-designed internal control environment ensures the achievement of an entity's control


objectives.
B. An inherent limitation to internal control is the fact that controls can be circumvented by
management override.
C. A well-designed and operated internal control environment should detect collusion perpetrated
by two people.
D. Internal control in a necessary business function and should be designed and operated to
detect errors and fraud.

10-5
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
26. Obtaining an understanding of an internal control involves evaluating the design of the control
and determining whether the control has been:

A. Authorized.
B. Implemented.
C. Tested.
D. Monitored.

27. A manufacturing firm identified that it would have difficulty sourcing raw materials locally, so it
decided to relocate its production facilities. According to COSO, this decision represents which of
the following response to the risk?

A. Risk reduction.
B. Prospect theory.
C. Risk sharing.
D. Risk acceptance.

28. Each of the following types of controls is considered to be an entity-level control, except those:

A. Relating to the control environment.


B. Pertaining to the company's risk assessment process.
C. Regarding the company's annual stockholder meeting.
D. Addressing policies over significant risk management practices

29. Controls in the information technology area are classified into preventive, detective, and corrective
categories. Which of the following is preventive control?

A. Contingency planning.
B. Hash total.
C. Echo check.
D. Access control software.

10-6
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
30. All of the following are examples of internal control procedures except

A. Using pre-numbered documents


B. Reconciling the bank statement
C. Customer satisfaction surveys
D. Insistence that employees take vacations

31. The Public Company Accounting Oversight Board (PCAOB) is not responsible for standards related
to:

A. Accounting practice.
B. Attestation.
C. Auditing.
D. Quality control over attestation and/or assurance.

32. Which of the following most likely would not be considered as an inherent limitation of the
effectiveness of a firm's internal control?

A. Incompatible duties.
B. Management override.
C. Mistakes in judgment.
D. Collusion among employees.

33. According to COSO which of the following is not a component of internal control?

A. Control risk.
B. Control activities.
C. Monitoring.
D. Control environment.

10-7
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
34. When considering internal control, an auditor should be aware of reasonable assurance, which
recognizes that

A. Internal control may be ineffective due to mistakes in judgment and personal carelessness.
B. Adequate safeguards over access to assets and records should permit an entity to maintain
proper accountability.
C. Establishing and maintaining internal control is an important responsibility of management.
D. The cost of an entity's internal control should not exceed the benefits expected to be derived.

35. Proper segregation of duties calls for separation of the following functions:

A. Authorization, execution, and payment.


B. Authorization, recording, and custody.
C. Custody, execution, and reporting.
D. Authorization, payment, and recording.

36. An entity's ongoing monitoring activities often include

A. Periodic audits by the audit committee.


B. Reviewing the purchasing function.
C. The audit of the annual financial statements.
D. Control risk assessment in conjunction with quarterly reviews.

37. The overall attitude and awareness of a firm's top management and board of directors concerning
the importance of internal control is often reflected in its

A. Computer-based controls.
B. System of segregation of duties.
C. Control environment.
D. Safeguards over access to assets.

10-8
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
38. Management philosophy and operating style would have a relatively less significant influence on a
firm's control environment when

A. The internal auditor reports directly to the controller.


B. Management is dominated by one individual.
C. Accurate management job descriptions delineate specific duties.
D. The audit committee does not have regular meetings.

39. Control risk should be assessed in terms of

A. Specific controls.
B. Types of potential fraud.
C. Financial statement assertions.
D. Control environment factors.

40. An auditor assesses control risk because it

A. is relevant to the auditor's understanding of the control environment.


B. provides assurance that the auditor's materiality levels are appropriate.
C. indicates to the auditor where inherent risk may be the greatest.
D. affects the level of detection risk that the auditor may accept.

41. The framework could be used by management in its internal control assessment under
requirements of SOX is the:

A. COSO internal framework.


B. COSO enterprise risk management framework.
C. COBIT framework.
D. All of the above are correct.

10-9
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
42. The internal control provisions of SOX apply to which companies in the United States?

A. All companies.
B. SEC registrants.
C. All issuer (public) companies and nonissuer (nonpublic) companies with more than $100,000,000
of net worth.
D. All nonissuer companies.

43. Reconciliation of cash accounts may be referred to as what type of control?

A. Detective.
B. Preventive.
C. Adjustive.
D. Non-routine.

44. Sound internal control dictates that immediately upon receiving checks from customers by mail, a
responsible employee should

A. Add the checks to the daily cash summary.


B. Verify that each check is supported by a pre-numbered sales invoice.
C. Prepare a summary listing of checks received.
D. Record the checks in the cash receipts journal.

45. Tracing shipping documents to pre-numbered sales invoices provides evidence that

A. No duplicate shipments or billings occurred.


B. Shipments to customers were properly invoiced.
C. All goods ordered by customers were shipped.
D. All pre-numbered sales invoices were accounted for.

10-10
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
46. Which of the following input controls is a numeric value computed to provide assurance that the
original value has not been altered in construction or transmission?

A. Hash total.
B. Parity check.
C. Encryption.
D. Check digit.

47. A customer intended to order 100 units of a product A, but incorrectly ordered nonexistent
product B. Which of the following controls most likely would detect this error?

A. Validity check
B. Record count
C. Hash total
D. Parity check

48. Which of the following is an example of a validity check?

A. The computer ensures that a numerical amount in a record does not exceed some
predetermined amount.
B. As the computer corrects errors and data are successfully resubmitted to the system, the causes
of the errors are printed out.
C. The computer flags any transmission for which the control field value did not match that of an
existing file record.
D. After data for a transaction are entered, the computer sends certain data back to the terminal
for comparison with data originally sent.

10-11
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
49. Which of the following is a computer test made to ascertain whether a given characteristic belongs
to the group?

A. Check digit.
B. Validity check.
C. Echo check.
D. Limit check.

Essay Questions

10-12
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
50. Put the listed steps in the corresponding parentheses in the risk assessment and response
approach diagram below.

(A) Avoid, share or accept risk


(B) Reduce risk by implementing controls
(C) Is it cost beneficial to protect the firm from the risk?
(D) Estimate the likelihood of each risk occurring
(E) Identify control to mitigate the risk
(F) Estimate the costs and benefits from instituting controls
(G) Identify the risks
(H) Estimate the impact or potential loss, from each risk

10-13
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
51. What is the impact of the Sarbanes-Oxley Act of 2002 (SOX) on public companies and public
accounting firms?

52. Describe the three categories of objectives and five essential components of the COSO 2.0
framework.

53. What are the three main functions of COSO ERM?

10-14
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
54. What are the definitions of "governance" and "management" in the COBIT 5.0 framework?

55. Discuss the ethical values created in Starbucks. How do they help to form the firm's control
environment?

56. The information system of Company ABC is deemed to be 90% reliable. A major threat has been
identified with an exposure of $5,000,000. Two control procedures exist to deal with the threat.
Implementation of control A would cost of $140,000 and reduce the risk to 4%. Implementation of
control B would cost $100,000 and reduce the risk to 6%. Implementation of both controls would
cost $220,000 and reduce the risk to 2%. Given the data and based solely on an economic analysis
of costs and benefits, which control procedure should you choose?

10-15
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
57. Which internal control(s) would you recommend to prevent the following situations from
occurring?

a. While entering the details about a large credit sale, a clerk mistakenly typed in a nonexistent
account number. Consequently, the company never received the payment from this customer.
b. A customer filled in a wrong account number on the remittance advice. Consequently, a clerk
entered the same number into the system, and the payment was credited to another customer's
account.
c. After processing a large sales transaction, the inventory records showed negative quantities on
hand for several items.

10-16
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Chapter 10 Accounting Information Systems and Internal Controls Answer
Key

True / False Questions

1. The Sarbanes-Oxley Act of 2002 (SOX) 2002 requires the management of all companies and
their auditors to assess and report on the design and effectiveness of internal control over
financial reporting annually.

FALSE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Reporting
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

2. According to the Sarbanes-Oxley Act of 2002, it is the responsibility of the Board of Directors to
establish and maintain the effectiveness of internal control.

FALSE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

10-17
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
3. In a computerized environment, internal controls can be categorized as general controls and
application controls.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Control and Governance Frameworks

4. Internal controls guarantee the accuracy and reliability of accounting records.

FALSE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

5. Segregation of duties reduces the risk of errors and irregularities in accounting records.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-18
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
6. The chief executive officer is ultimately responsible for enterprise risk management.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

7. The risk of a company's internal auditing processes failing to catch the misstated dollar amount
of revenue on the company's income statement is classified as inherent risk.

FALSE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

8. Processing controls are IT general controls.

FALSE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Leveraging Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-19
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
9. COBIT (Control Objectives for Information and related Technology) is a generally accepted
framework for IT governance in the U.S.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-03 Describe the overall COBIT framework and its implications for IT governance.
Source: Original
Topic: Control and Governance Frameworks

10. The main objective of the ISO 27000 series is to provide a model for establishing,
implementing, operating, monitoring, maintaining, and improving information security.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-04 Describe other governance frameworks related to information systems management and security.
Source: Original
Topic: Control and Governance Frameworks

11. Given the requirement of the Sarbanes-Oxley Act of 2002 (SOX), the Public Company
Accounting Oversight Board (PCAOB) established the Securities and Exchange Commission
(SEC) to provide independent oversight of public accounting firms.

FALSE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

10-20
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
12. Public Company Accounting Oversight Board (PCAOB) Auditing Standard No. 5 (AS 5)
encourages auditors to start from the basic/bottom of financial records to identify the key
controls.

FALSE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

13. Corporate governance is a set of processes and policies in managing an organization with
sound ethics to safeguard the interests of its stakeholders.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

14. Internal control is a process consisting of ongoing tasks and activities. It is a means to an end,
not an end in itself.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original

10-21
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

15. A firm must establish control policies, procedures, and practices that ensure the firm's business
objectives are achieved and its risk mitigation strategies are carried out.

TRUE

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Leveraging Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

Multiple Choice Questions

16. According to COSO, which of the following components of the enterprise risk management
addresses an entity's integrity and ethical values?

A. Information and communication


B. Internal environment.
C. Risk assessment.
D. Control activities.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Leveraging Technology
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2009 examination, adapted
Topic: Control and Governance Frameworks

10-22
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
17. Which of the following items is one of the eight components of COSO's enterprise risk
management framework?

A. Operations.
B. Reporting.
C. Monitoring.
D. Compliance.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2012 examination, adapted
Topic: Control and Governance Frameworks

18. In a large pubic corporation, evaluating internal control procedures should be responsibility of:

A. Accounting management staff who report to the CFO.


B. Internal audit staff who report to the board of directors.
C. Operations management staff who report to the chief operation officer.
D. Security management staff who report to the chief facilities officer.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Reporting
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: CPA 2012 examination, adapted
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

10-23
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
19. Which of the following represents an inherent limitation of internal controls?

A. Bank reconciliations are not performed on a timely basis.


B. The CEO can request a check with no purchase order.
C. Customer credit check not performed.
D. Shipping documents are not matched to sales invoices.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2009 examination, adapted
Topic: Control and Governance Frameworks

20. Which of the following is the best way to compensate for the lack of adequate segregation of
duties in a small organization?

A. Disclosing lack of segregation of duties to external auditors during the annual review.
B. Replacing personnel every three or four years.
C. Requiring accountants to pass a yearly background check.
D. Allowing for greater management oversight of incompatible activities.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2012 examination, adapted
Topic: Control and Governance Frameworks

10-24
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
21. Review of the audit log is an example of which of the following types of security control?

A. Governance.
B. Detective.
C. Preventive.
D. Corrective.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2012 examination, adapted
Topic: Control and Governance Frameworks

22. Which of the following is not a component of internal control as defined by COSO?

A. Control environment.
B. Control activities.
C. Inherent risk
D. Monitoring.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2011 examination, adapted
Topic: Control and Governance Frameworks

10-25
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
23. Which of the following is considered an application input control?

A. Run control total.


B. Edit check.
C. Reporting distribution log.
D. Exception report.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2010 examination, adapted
Topic: Control and Governance Frameworks

24. Which of the following control activities should be taken to reduce the risk of incorrect
processing in a newly installed computerized accounting system?

A. Segregation of duties.
B. Ensure proper authorization of transactions.
C. Adequately safeguard assets.
D. Independently verify the transactions.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2012 examination, adapted
Topic: Control and Governance Frameworks

10-26
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
25. Which of the following statement is correct regarding internal control?

A. A well-designed internal control environment ensures the achievement of an entity's control


objectives.
B. An inherent limitation to internal control is the fact that controls can be circumvented by
management override.
C. A well-designed and operated internal control environment should detect collusion
perpetrated by two people.
D. Internal control in a necessary business function and should be designed and operated to
detect errors and fraud.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2011 examination, adapted
Topic: Control and Governance Frameworks

26. Obtaining an understanding of an internal control involves evaluating the design of the control
and determining whether the control has been:

A. Authorized.
B. Implemented.
C. Tested.
D. Monitored.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2012 examination, adapted
Topic: Control and Governance Frameworks

10-27
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
27. A manufacturing firm identified that it would have difficulty sourcing raw materials locally, so it
decided to relocate its production facilities. According to COSO, this decision represents which
of the following response to the risk?

A. Risk reduction.
B. Prospect theory.
C. Risk sharing.
D. Risk acceptance.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2012 examination, adapted
Topic: Control and Governance Frameworks

28. Each of the following types of controls is considered to be an entity-level control, except those:

A. Relating to the control environment.


B. Pertaining to the company's risk assessment process.
C. Regarding the company's annual stockholder meeting.
D. Addressing policies over significant risk management practices

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2011 examination, adapted
Topic: Control and Governance Frameworks

10-28
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
29. Controls in the information technology area are classified into preventive, detective, and
corrective categories. Which of the following is preventive control?

A. Contingency planning.
B. Hash total.
C. Echo check.
D. Access control software.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: CPA 2009 examination, adapted
Topic: Control and Governance Frameworks

30. All of the following are examples of internal control procedures except

A. Using pre-numbered documents


B. Reconciling the bank statement
C. Customer satisfaction surveys
D. Insistence that employees take vacations

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-29
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
31. The Public Company Accounting Oversight Board (PCAOB) is not responsible for standards
related to:

A. Accounting practice.
B. Attestation.
C. Auditing.
D. Quality control over attestation and/or assurance.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

32. Which of the following most likely would not be considered as an inherent limitation of the
effectiveness of a firm's internal control?

A. Incompatible duties.
B. Management override.
C. Mistakes in judgment.
D. Collusion among employees.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-30
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
33. According to COSO which of the following is not a component of internal control?

A. Control risk.
B. Control activities.
C. Monitoring.
D. Control environment.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

34. When considering internal control, an auditor should be aware of reasonable assurance, which
recognizes that

A. Internal control may be ineffective due to mistakes in judgment and personal carelessness.
B. Adequate safeguards over access to assets and records should permit an entity to maintain
proper accountability.
C. Establishing and maintaining internal control is an important responsibility of management.
D. The cost of an entity's internal control should not exceed the benefits expected to be
derived.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Risk Analysis
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-31
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
35. Proper segregation of duties calls for separation of the following functions:

A. Authorization, execution, and payment.


B. Authorization, recording, and custody.
C. Custody, execution, and reporting.
D. Authorization, payment, and recording.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

36. An entity's ongoing monitoring activities often include

A. Periodic audits by the audit committee.


B. Reviewing the purchasing function.
C. The audit of the annual financial statements.
D. Control risk assessment in conjunction with quarterly reviews.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-32
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
37. The overall attitude and awareness of a firm's top management and board of directors
concerning the importance of internal control is often reflected in its

A. Computer-based controls.
B. System of segregation of duties.
C. Control environment.
D. Safeguards over access to assets.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

38. Management philosophy and operating style would have a relatively less significant influence
on a firm's control environment when

A. The internal auditor reports directly to the controller.


B. Management is dominated by one individual.
C. Accurate management job descriptions delineate specific duties.
D. The audit committee does not have regular meetings.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-33
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
39. Control risk should be assessed in terms of

A. Specific controls.
B. Types of potential fraud.
C. Financial statement assertions.
D. Control environment factors.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

40. An auditor assesses control risk because it

A. is relevant to the auditor's understanding of the control environment.


B. provides assurance that the auditor's materiality levels are appropriate.
C. indicates to the auditor where inherent risk may be the greatest.
D. affects the level of detection risk that the auditor may accept.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-34
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
41. The framework could be used by management in its internal control assessment under
requirements of SOX is the:

A. COSO internal framework.


B. COSO enterprise risk management framework.
C. COBIT framework.
D. All of the above are correct.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

42. The internal control provisions of SOX apply to which companies in the United States?

A. All companies.
B. SEC registrants.
C. All issuer (public) companies and nonissuer (nonpublic) companies with more than
$100,000,000 of net worth.
D. All nonissuer companies.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

10-35
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
43. Reconciliation of cash accounts may be referred to as what type of control?

A. Detective.
B. Preventive.
C. Adjustive.
D. Non-routine.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

44. Sound internal control dictates that immediately upon receiving checks from customers by mail,
a responsible employee should

A. Add the checks to the daily cash summary.


B. Verify that each check is supported by a pre-numbered sales invoice.
C. Prepare a summary listing of checks received.
D. Record the checks in the cash receipts journal.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-36
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
45. Tracing shipping documents to pre-numbered sales invoices provides evidence that

A. No duplicate shipments or billings occurred.


B. Shipments to customers were properly invoiced.
C. All goods ordered by customers were shipped.
D. All pre-numbered sales invoices were accounted for.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

46. Which of the following input controls is a numeric value computed to provide assurance that
the original value has not been altered in construction or transmission?

A. Hash total.
B. Parity check.
C. Encryption.
D. Check digit.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-37
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
47. A customer intended to order 100 units of a product A, but incorrectly ordered nonexistent
product B. Which of the following controls most likely would detect this error?

A. Validity check
B. Record count
C. Hash total
D. Parity check

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

48. Which of the following is an example of a validity check?

A. The computer ensures that a numerical amount in a record does not exceed some
predetermined amount.
B. As the computer corrects errors and data are successfully resubmitted to the system, the
causes of the errors are printed out.
C. The computer flags any transmission for which the control field value did not match that of
an existing file record.
D. After data for a transaction are entered, the computer sends certain data back to the
terminal for comparison with data originally sent.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-38
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
49. Which of the following is a computer test made to ascertain whether a given characteristic
belongs to the group?

A. Check digit.
B. Validity check.
C. Echo check.
D. Limit check.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

Essay Questions

10-39
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
50. Put the listed steps in the corresponding parentheses in the risk assessment and response
approach diagram below.

(A) Avoid, share or accept risk


(B) Reduce risk by implementing controls
(C) Is it cost beneficial to protect the firm from the risk?
(D) Estimate the likelihood of each risk occurring
(E) Identify control to mitigate the risk
(F) Estimate the costs and benefits from instituting controls
(G) Identify the risks
(H) Estimate the impact or potential loss, from each risk

G D H E F C A (No) B (yes)

10-40
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
AACSB: Reflective Thinking
AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-41
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
51. What is the impact of the Sarbanes-Oxley Act of 2002 (SOX) on public companies and public
accounting firms?

SOX requires public companies registered with the SEC and their auditors to annually assess
and report on the design and effectiveness of internal control over financial reporting.

SOX also established the Public Company Accounting Oversight Board (PCAOB) to provide
independent oversight of public accounting firms. The PCAOB issues auditing standards and
oversees quality controls of public accounting firms.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Apply
Difficulty: 3 Hard
Learning Objective: 10-01 Explain essential control concepts and why a code of ethics and internal controls are important.
Source: Original
Topic: Ethics, Sarbanes-Oxley Act 2002 and Corporate Governance

10-42
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
52. Describe the three categories of objectives and five essential components of the COSO 2.0
framework.

Objectives:

1) Operations Objectives - effectiveness and efficiency of a firm's operations on financial


performance goals and safeguarding assets.
2) Reporting Objectives - reliability of reporting, including internal and external financial and
non-financial reporting.
3) Compliance Objectives - adherence to applicable laws and regulations.

Five components of internal control:

1) Control Environment include the management's philosophy and operating style, integrity
and ethical values of employees, organizational structure, the role of the audit committee,
proper board oversight for the development and performance of internal control, and
personnel policies and practices.
2) Risk Assessment Risk assessment involves a dynamic process for identifying and analyzing
a firm's risks from external and internal environments.
3) Control Activities A firm must establish control policies, procedures, and practices that
ensure the firm's objectives are achieved and risk mitigation strategies are carried out.
4) Information and Communication Relevant information should be identified, captured, and
communicated in a form and timeframe that enables employees to carry out their duties.
5) Monitoring Activities The design and effectiveness of internal controls should be
monitored by management and other parties outside the process in an ongoing basis.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-43
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
53. What are the three main functions of COSO ERM?

Identifies potential events that may affect the firm


Manages risk to be within the firm's risk appetite
Provides reasonable assurance regarding the achievement of the firm's objectives.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Remember
Difficulty: 1 Easy
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

54. What are the definitions of "governance" and "management" in the COBIT 5.0 framework?

COBIT 5.0 defines "governance" as ensuring that firm objectives are achieved by evaluating
stakeholder needs; setting direction through decision making; and monitoring performance,
compliance and progress. In most firms, the board of directors is responsible for governance.
Per COBIT 5, "management" includes planning, building, running and monitoring activities in
alignment with the direction in achieving the firm objectives.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Reporting
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-03 Describe the overall COBIT framework and its implications for IT governance.
Source: Original
Topic: Control and Governance Frameworks

10-44
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
55. Discuss the ethical values created in Starbucks. How do they help to form the firm's control
environment?

Students' answers may vary.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Understand
Difficulty: 2 Medium
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

56. The information system of Company ABC is deemed to be 90% reliable. A major threat has
been identified with an exposure of $5,000,000. Two control procedures exist to deal with the
threat. Implementation of control A would cost of $140,000 and reduce the risk to 4%.
Implementation of control B would cost $100,000 and reduce the risk to 6%. Implementation of
both controls would cost $220,000 and reduce the risk to 2%. Given the data and based solely
on an economic analysis of costs and benefits, which control procedure should you choose?

Estimate value of control A: 5,000,000*(10% - 4%) = $300,000 (problem states that Control A
reduces the risk TO 4%)
Estimate value of control B: 5,000,000*(10% - 6%) = $200,000 (problem states that Control A
reduced the risk TO 6%)
Estimate value of control A&B: 5,000,000*(10% - 2%) = $400,000
Benefits exceed cost of A: 300,000 - 140,000 = 160,000
Benefits exceed cost of B: 200,000 - 100,000 = 100,000
Benefits exceed cost of A&B: 400,000 - 220,000 = 180,000
Choose Control C.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making

10-45
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.
Blooms: Apply
Difficulty: 3 Hard
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

57. Which internal control(s) would you recommend to prevent the following situations from
occurring?

a. While entering the details about a large credit sale, a clerk mistakenly typed in a nonexistent
account number. Consequently, the company never received the payment from this customer.
b. A customer filled in a wrong account number on the remittance advice. Consequently, a clerk
entered the same number into the system, and the payment was credited to another
customer's account.
c. After processing a large sales transaction, the inventory records showed negative quantities
on hand for several items.

a. Use Validity check for actual customer records.


b. Use Closed-loop verification when entering customers' account numbers.
c. Use sign check on quantity on hand.

AACSB: Reflective Thinking


AICPA BB: Industry
AICPA FN: Decision Making
Blooms: Apply
Difficulty: 3 Hard
Learning Objective: 10-02 Explain the objectives and components of the COSO internal control framework and the COSO
enterprise risk management framework.
Source: Original
Topic: Control and Governance Frameworks

10-46
Copyright 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of
McGraw-Hill Education.

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